Data Entry Specialist – Remote

Job Description
Sharecare is the leading digital health company that helps people — no matter where they are in their health journey — unify and manage all their health in one place. Our comprehensive and data-driven virtual health platform is designed to help people, providers, employers, health plans, government organizations, and communities optimize individual and population-wide well-being by driving positive behavior change. Driven by our philosophy that we are all together better, at Sharecare, we are committed to supporting each individual through the lens of their personal health and making high-quality care more accessible and affordable for everyone. To learn more, visit  www.sharecare.com.

Job Summary:

The responsibilities include entering patient information into our software program. It will involve accessing various electronic medical records systems. Looking for a candidate who can type 50+ words per minute with accuracy and provide our customers with the highest quality product and customer service. Must at all times safeguard and protect the patient’s right to privacy by ensuring that only authorized individuals have access to the patient’s medical information and that all releases of information are in compliance with the request, authorization, company policy and HIPAA regulations. 

*This is a remote position that can sit anywhere in the United States.


Essential Functions: 
Accurately entering patient information into our software program 
Access various electronic medical records systems 
Provide a high level of customer service 
Requirements
Qualifications: 
Experience in a medical records office environment helpful but not required, will train
Computer literate — general working knowledge of Microsoft Word and Excel required  
Ability to type 50+ wpm 
Focused on high-quality work  
Self-motivated 
Team player 
Excellent organizational skills a must  
Extremely reliable 
Detail oriented is a must 
Location(s)
Remote, United States, 30305
, Charlotte, North Carolina 28210
Remote, Remote, Remote
Area of Interest
Administrative/ Clerical/ Office Support
EEO Statement
Sharecare is an Equal Opportunity Employer and doesn’t discriminate on the basis of race, color, sex, national origin, sexual orientation, gender identity, religion, age, disability, genetic information, protected veteran status,or other non-merit factor.

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Order Management Specialist

Employer: Quartzy

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Quartzy is seeking an Order Management Specialist to assist with our rapidly growing eCommerce Operations team, ensuring that all our orders are placed in a timely fashion and that our customers are receiving notifications about orders and shipping.

You thrive in a busy environment, and believe that keeping things organized is an essential part of getting anything done. If you catch a mistake in your work or someone else’s, you’re driven to find out not only why it happened, but how you can prevent it from happening again. Above all else, you are extremely detail oriented. Double and triple checking to ensure you’ve addressed every possible scenario is a part of your workflow, and you pride yourself on never leaving a question unanswered or a follow-up forgotten.

This is a part-time and remote position. You can work from anywhere, and are not required to come into the office. Expected hours are approximately 20-25 hrs/week, and you must be available between the hours of 1pm-5pm PST. Compensation is $14-17/hr.

About You

You are an experience data-entry specialist with a keen eye for detail. Efficiency & speed is the name of the game, and you’re ready to punch(the keys) through a long list of to-do’s!

Why Quartzy

Quartzy is the world’s #1 lab management platform. Every day, hundreds of thousands of scientists from all over the world improve the efficiency of their research by using Quartzy. Our software combines lab resource management and eCommerce, producing unique value in this large market, returning time to researchers who can focus on their next discoveries. Our customer range from wine makers, to food/ag companies, to companies working on COVID testing and therapies. We are humbled every day to serve them.

What You’ll Do

  • Process orders in a timely and accurate fashion
  • Communicate order status and shipping details to our customers via our online platform
  • Escalate any errors that are found

What We’re Looking For

  • Detail-oriented
  • Fantastic written and verbal communication ability
  • Strong multi-tasking and organizational skills
  • Ability to operate independently in fast-paced environment
  • Available during the following times: Mon-Fri 9:30 am -12:30 p.m. PST (or equivalent in other timezones), 20 hours per week

What We Offer

  • Competitive hourly rates
  • Dynamic, transparent, and quirky company culture. Read more about it here!

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Operations Support Specialist

Employer: MultiPlan

JOB DESCRIPTION

Imagine a workplace that encourages you to interpret, innovate and inspire. Our employees do just that by helping healthcare payers manage the cost of care, improve competitiveness and inspire positive change. You can be part of an established company with a 40-year legacy that helps our customers thrive by interpreting our client’s needs and tailoring innovative healthcare cost management solutions.

Our commitment to diversity, inclusion and belonging are part of the fabric of our company. We strive to create a workplace that fosters mutual respect and collaboration, where every talent individual can participate and perform their best work. We are MultiPlan and we are where bright people come to shine!

The position requires the Operation Support Specialist to assist the recovery team performing various duties when needed. The duties require an intermediate knowledge of the subrogation process. Responsibilities include sorting scanning incoming correspondence, data entry, and creating new Subrogation cases.

JOB ROLES AND RESPONSIBILITIES:

  • Completing data entry and new case creation.
  • Reviewing claims.
  • Retrieving, imaging and prioritizing the daily incoming mail
  • Performing ISO Index searches and identifying accidents to refer to Subrogation Specialists.
  • Generating and processing IQ batches with guidance for the Subrogation Business Analyst.
  • Obtaining information such as claims and plan documents from client remote systems.
  • Processing outgoing mail and certified mail.
  • Processing incoming emails, faxes, and voicemails onto the Discovery Case Management system.
  • Collaborate, coordinate, and communicate across disciplines and departments.
  • Ensure compliance with HIPAA regulations and requirements.
  • Demonstrate Company’s Core Competencies and values held within.
  • Please note due to the exposure of PHI sensitive data — this role is considered to be a High Risk Role.
  • The position responsibilities outlined above are in no way to be construed as all encompassing. Other duties, responsibilities, and qualifications may be required and/or assigned as necessary.

JOB SCOPE:

The incumbent keeps the needs of external and internal customers as a priority when making decisions and taking action. The incumbent relies on established guidelines, policies, and procedures, allowing for little to no exercise of independent judgment. Accurate and timely processing of claim documents and requests directly impacts company revenue and client savings.

**Pursuant to Colorado’s “Equal Pay for Equal Work Act”, the following salary range is provided solely for applicants living in Colorado. $17.00 – $18.50. If an applicant does not live in Colorado, this salary range may not apply. Specific offers take into account a candidate’s education, experience and skills, as well as the candidate’s work location and internal equity. This position is also eligible for health insurance, 401k and bonus opportunity.

JOB REQUIREMENTS

JOB REQUIREMENTS (Education, Experience, and Training):

  • High School Diploma or GED with 1+ years of experience in an office environment, prefer experience in medical claims industry
  • Typing skills of a minimum of 45 wpm
  • The ability to ask questions to uncover the information needed
  • Basic knowledge of working computers/scanners
  • Strong communication and client interfacing skills
  • Basic knowledge of the Microsoft Office 365 tools
  • Required licensures, professional certifications, and/or Board certifications as applicable
  • Individual in this position must be able to work in a standard office environment which requires sitting and viewing monitor(s) for extended periods of time, operating standard office equipment such as, but not limited to, a keyboard, copier and telephone

BENEFITS

We realize that our employees are instrumental to our success, and we reward them accordingly with very competitive compensation and benefits packages, an incentive bonus program, as well as recognition and awards programs. Our work environment is friendly and supportive, and we offer flexible schedules whenever possible, as well as a wide range of live and web-based professional development and educational programs to prepare you for advancement opportunities.

Your benefits will include:

  • Medical, dental and vision coverage (low copay & deductible
  • Life insurance
  • Short- and long-term disability
  • 401(k) + match
  • Generous Paid Time Off
  • Paid company holidays
  • Tuition reimbursement
  • Flexible Spending Account
  • Employee Assistance Program
  • Summer Hours

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Order Processor

Employer: Transactly

The team at Transactly is on a mission to be the platform of choice for the people and companies involved in real estate transactions. Our online platform supports agents and their clients with a place where everyone can come together to coordinate and manage these transactions collaboratively. Transactly provides real estate technology and transaction coordination services that shorten the amount of time it takes to close a real estate transaction.

We live by our six core values: Take Ownership, Do the Right Thing, Be Efficient, Be Informed, Invest in People, and Move the Needle. If these are values you embrace, we encourage you to reach out and say hello, we’d love to hear from you.

What we need

We are seeking an organized multi-tasker with exceptional customer service skills to join our team as an Order Processor. An Order Processor will own the relationships we have with our clients and pride themselves on always providing an exceptional customer experience.

This position can be fully remote.

What you’ll do

  • Manage clients’ orders from time of order through installation
  • Enter orders into the system
  • Ensure client orders are placed properly and installed on the date requested
  • Additional responsibilities as assigned

What you have

  • Excellent oral and written communication skills
  • Must be comfortable on the phone
  • Customer Service experience
  • Call Center experience highly preferred
  • Previous order processing experience preferred
  • Experience with Salesforce or a similar CRM preferred’

What we offer

  • Opportunities for career growth and a chance to make a big impact
  • A culture that supports work/life balance and flexibility
  • Competitive pay
  • Health, dental, & vision plans
  • Wellness reimbursement
  • 401(k) plan w/ company match
  • Generous paid time off, including 10 paid holidays

Transactly is an Equal Opportunity Employer and prohibits discrimination of any kind: Transactly is committed to the principle of equal employment opportunity for all employees and to providing employees with a safe and healthy work environment. All employment decisions at Transactly are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, sexual orientation, gender identity, disability, family or parental status, or any other status protected by laws or regulations. Transactly will not tolerate discrimination based on any of these characteristics.

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Disputes Processing Representative

Employer: Midigator

Join Midigator’s collaborative team! As e-commerce and online sales increase, so do chargebacks. Midigator’s platform helps fight chargebacks to allow merchants to prevent fraud and continue running their business. Midigator’s technology features customized automation and relevant, real-time analytics. By revealing what is happening and why it is happening, Midigator empowers data-driven decisions.

The Disputes Processing Rep is part of the Disputes Processing Team in Client Operations. The Disputes Processing Rep reports to the Disputes Processing Lead, and is responsible for processing chargeback responses in a timely manner.

Responsibilities

  • Use critical thinking to determine if we will fight the chargeback
  • Verify the representment document is complete and correct for each chargeback
  • Make any necessary edits to the chargeback representment document
  • Take the necessary steps in the Midigator app to process each chargeback representment based on processor guidelines, ensuring successful delivery of documents to the correct processor/endpoint
  • Audit each client’s account for all disputed chargebacks, ensuring documents were accurate and complete, and were delivered successfully to the correct processor/endpoint
  • Be an effective and proactive communicator
  • Maintain various spreadsheets
  • Other data entry tasks as needed

Qualifications

  • High School Diploma
  • Data entry experience
  • Must have proficient computer experience and knowledge with Google Suite (Gmail, Docs, Sheets) and Microsoft Excel (filtering, basic formulas, finding duplicates)
  • Excellent communication, customer service, and organizational skills
  • Ability to maintain a high activity level on a daily basis in order to meet objectives
  • Detail oriented with the ability to identify top priority items
  • Ability to thrive in an independent or self-contained environment with a focus on productivity
  • Ability to understand the technical issues involved in processing chargebacks
  • Enthusiastic and motivated individual with a serious work ethic
  • Strong analytical and critical thinking skills

Nice to haves:

  • Experience and knowledge of chargeback process
  • Perks & Benefits:
  • Remote/flexible workspace
  • Collaborative work culture
  • Medical/dental/vision insurance
  • Employer-paid life insurance
  • Equity after one year of employment
  • 401(k)
  • Unlimited PTO

Midigator is committed to building a diverse and inclusive workforce and is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.

APPLY HEREhttps://midigator.com/career/disputes-processing-representative/