by twochickswithasidehustle | Jul 23, 2022 | Uncategorized
ICUC is the global leader in Social Media solutions for 20 years. Our mission: to remind the world there are humans behind brands.
To date, the ICUC community consists of over 300 people, in over 35 countries, covering 50 languages around the clock. In an environment where the only constant is change, we connect brands and audiences across communities and social media. Fueled by a unique culture built in and around meritocracy, we bring the passion, the know-how and the balance necessary to maintain the charted course we set for ourselves: to be the best, we employ the best.
ICUC embraces and celebrates diversity and inclusivity. We are committed to creating a safe and respectful work environment and building a team that represents a variety of backgrounds, perspectives, and skills. We are a worldwide media agency network that represents global clients. The more inclusive and collaborative we are, the more great work we can create together.
What you will do:
Review, monitor, and respond to comments posted on our clients’ social channels (Facebook, Instagram, Twitter, YouTube, etc.) on behalf of our clients using their unique brand voice.
Craft creative content to encourage participation and increase engagement across our clients’ social channels.
Provide our clients’ audience with an excellent experience through the clients’ social channels.
Escalate issues, observations, opportunities, and insights through the relevant channels.
Understand our clients’ social media strategy, tone-of-voice, and brand guidelines, to communicate with their audience efficiently.
Ensure the online community’s safety policies and brand guidelines are being followed by all members.
What you need:
Strong and fluent (C2 proficiency level) written communication (spelling, grammar, syntax) in English. Fluency (C2) in additional languages is an asset.
You can tailor your written tone and voice to match each customer.
Exceptional customer service skills.
Knowledge of, experience with, and a genuine interest for content being moderated in multiple industries.
Professional experience moderating and engaging across all social media platforms.
Experience writing, editing, and creating engaging content in the social media space using brand voice while following established guidelines.
Reliable high-speed internet with no data restrictions.
A current PC/laptop (tablets/smartphones are not compatible with our platforms) that can conduct video and audio calls.
An active Facebook account.
The Perks:
100% remote work – no commute or expenses associated with the traditional work environment.
Work anywhere – all you need is a reliable internet connection and laptop.
Enjoy working a variety of scheduled shifts – social media is not a typical 9-5 job.
Work with and learn from a diverse team, we’re global and so is our workforce. Our team members come from all walks of life with a variety of experiences.
You get to share your expertise with our clients’ audiences.
ICUC encourages all qualified candidates to apply and has an exceptional record of accommodating the needs of our staff. If you require accommodation at any stage of the application process, please let us know.
APPLY HERE
by twochickswithasidehustle | Jul 23, 2022 | Uncategorized
As a Content Moderation Ambassador you will be moderating the chat rooms, forums, and online user-posted content for a well-known online gaming environment. You will be responsible for helping keep the chat rooms and forums for this environment free or any abuse, glitches, bugs, or inappropriate content.
This is a chat-based role, and will not include phone calls, however, you will still need to participate in team meetings/quality evaluations, etc which will be conduction via voice/video.
What you will do
Moderating Text, Images, and Videos posted by users on the platform.
Identifying glitches, bugs, exploits, etc, to ensure that the end user has a positive gaming experience.
Moderate content posted by users to ensure they adhere to community guidelines.
Follow posted policies, processes, and guidelines in regards to community content.
This position will involve reviewing user posted content, which may include content of an egregious or offensive nature, flagging, and removing that content as necessary. You will come into contact with egregious content as part of this job, and a strong sense of maturity and resilience is a must.
Experience and Qualifications:
Ability to remain neutral on content as defined by company policies and procedures, while keeping personal opinions outside of the decision making process.
Recognize trends and patterns, raising issues in a timely manner
STRONG written communication skills
Understanding of online community platforms such as Forums, Blogs, Comment Sections, Chat Rooms, etc.
Understanding of related technical content such as photo and video uploading, commenting, editing, etc.
Strong knowledge of internet culture, familiarity with common acronyms etc.
Ability to adapt quickly, with a strong technical sense to pick up new trends, tools, and processes easily.
To qualify
⦁ You must have a high school diploma or equivalent.
⦁ Prior Content Moderation or Public Forum Moderation of some type is strongly preferred (6 months – 1 year)
⦁ Be willing to work under an immediate supervisor. Accept and learn from feedback – we are all in this together and growth is guaranteed!
⦁ We will pay you to complete online training, but you must commit to attending – 100%, no missed time
⦁ Be able to complete and pass a background check
TECHNICAL REQUIREMENTS
⦁ Desktop or laptop (Tablets, Winbooks, Smart devices, Windows Mini PCs, Chromebook and Android systems are NOT compatible)
⦁ Operation system: Windows 10
⦁ Processor speed: Dual Core 2 GHz or better
⦁ RAM: 16GB or better
⦁ Hard Drive: 20GB or better
⦁ All peripherals must be wired (wireless keyboard, wireless mouse or wireless headset are NOT allowed)
⦁ Must have reliable high-speed internet
⦁ 20MB download minimum
⦁ 10MB upload minimum
⦁ DSL, Cable, Fiber ONLY – (no Wi-Fi or satellite-based service)
⦁ We do require that you have an active, functioning webcam.
⦁ A second monitor/screen is required
To complete your application you will need to take a screenshot (saved as PNG or JPEG) of the following Three items so that you can upload them in your application:
1: Please complete a computer speed test using this link (This MUST be taken from a hard-wired computer system that you will use for your employment at Activus Connect – do not take from your cell phone!): Activus Connect Speedtest (save the URL/link – you’ll need that for the application). Please ONLY submit screenshots and result URL’s from the speedtest link provided, other speedtest results may not be accepted.
2: You will need to take a photo of your workspace that shows your work station, computer equipment/etc. to attach to your application.
3: You will need to go into your computer settings and take a screenshot that shows your computer’s processor, RAM, and Operating system, to upload with your application.
The Details
⦁ The pay rate is $15.00 per hour, this is a W2 position.
⦁ This is a Full-Time position, part time hours are not available
⦁ Training is paid
⦁ Benefit eligible after 60 days (Medical, Vision, Dental and 401k)
⦁ This is a fully remote position, 100% work from home
APPLY HERE
by twochickswithasidehustle | Jul 23, 2022 | Uncategorized
Thank you for your interest in becoming a Crisp Risk Analyst Contractor. We currently have a strong team of Risk Analyst Contractors working across the globe to identify risks in online content. However you can still take our suitability test and join the waiting list.
We receive thousands of completed tests each month, so please be aware that wait times can be lengthy and therefore this test is not suitable if you need immediate contract work.
JOIN THE WAITING LIST
by twochickswithasidehustle | Jul 22, 2022 | Uncategorized
A Little Bit About Us
If you’re looking for a rewarding career at a company with a supportive workplace culture and unlimited potential for growth, consider Gemini Legal. We are a dynamic, industry-leading, technology-based company headquartered in Rocklin, California. Gemini provides support services to California attorneys, collecting digital records and offering vocational counseling to injured workers.
Our management team has an open-door policy, and our exceptional growth is credited solely to our team members and their dedication to collaborate, achieve and give back. Success is celebrated and integrity is the essence of who we are. We promote from within and are eager to train people with no previous experience.
Ethical. Passionate. Smart. These three tenets drive our diverse team, and we welcome dedicated individuals to apply to join our work family.
This Is What You Need To Bring
Skills/Qualifications
Excellent written and oral communication skills
Commitment to team unity and goals
Typing standard: 45 WPM, 90% accuracy
Experience working with diverse business software a plus
High school education required, college degree a plus
This Is What We Will Provide
Benefits
Competitive wages
Comprehensive health coverage (medical, dental, vision, life)
Flexible work environment – remote, in-office or hybrid
Flexible work schedules – full time, part time or 4 days / 10 hours per day
Starting PTO is 80 hours per year, plus 40 hours community volunteer time
401(k) with a company match, education tuition reimbursement and more
Company paid annual donation to your favorite non-profit
Ongoing leadership and career development opportunities
APPLY HERE
by twochickswithasidehustle | Jul 22, 2022 | Uncategorized
at Virta Health
Remote
Virta is the first company with a clinically-proven treatment to safely and sustainably reverse type-2 diabetes without the use of medications or surgery. Our innovations in nutritional biochemistry, data science and digital tools combined with our clinical expertise are shifting the diabetes treatment paradigm from management to reversal.
Our mission: reverse type 2 diabetes in 100 million people by 2025.
Virta is available to 100% of the U.S population, and we are expanding our capabilities to bring our groundbreaking online type 2 diabetes reversal treatment to even more patients.
We’re looking for a motivated individual to join our Lab Support team at Virta. This person must have the ability to work independently and with teams. In this role, you will support critical business functions related to lab collection and transcription.
The Administrative Support Specialist will be part of our Patient Alliance team who works to support the manual functions necessary to facilitate lab collection and transcription, as well as eligibility checks and escalations. We’re looking for someone who is passionate about the patient experience and who is willing to jump in and make an impact. This individual will assist Virta’s coach, provider, and enrollment teams to ensure applicants and patients are receiving resolutions for non-clinical issues which will help Virta transform more and more patient lives!
Note: this is a remote and part-time work opportunity.
Responsibilities
Work with team members through ZenDesk and Salesforce queuing systems to review, upload and transcribe lab submissions, provide lab orders, escalate billing inquiries and various other requests.
Help execute manual checks using existing processes and tools to ensure patients are eligible for treatment and resolve escalations
Follow established processes while providing insights and feedback for improvements.
Maintain team SLAs to support internal stakeholders, including transcriptions per hour, email solves per hour, speed to resolution for eligibility escalations, and passing Quality Assurance checks.
Assist with tasks, as needed, to support the larger Patient Support and Virta teams.
Facilitate applicant and patient communications while maintaining HIPAA compliance.
90 Day Plan
Within your first 90 days at Virta, we expect you will do the following:
Understand the the Virta patient journey
Become familiar with the applications used to perform daily tasks
Learn daily workflows related to lab transcription, eligibility checks, and collection initiatives
Follow workflow escalation pathways
Build relationships with the Support Operations team and other Virtans
Must-Haves
Available to work between 20-30 hours per week and available to work over weekends as needed
Strong and effective communication skills, with the ability to problem solve
Experience and comfort using multiple digital tools and systems, with the ability to quickly learn new technologies
High attention to detail in order to effectively solve tickets the first time around and accurately input data into Virta’s EHR platforms
Ability to think critically and be data-driven in solving patient problems
Operational experience, especially in a fast-growing, rapidly changing environment
Values-driven culture
Virta’s company values drive our culture, so you’ll do well if:
You put people first and take care of yourself, your peers, and our patients equally
You have a strong sense of ownership and take initiative while empowering others to do the same
You prioritize positive impact over busy work
You have no ego and understand that everyone has something to bring to the table regardless of experience
You appreciate transparency and promote trust and empowerment through open access of information
You are evidence-based and prioritize data and science over seniority or dogma
You take risks and rapidly iterate
APPLY HERE
Recent Comments