Copy Editor

Employer: ICF

As a copyeditor, you will support high-profile health communications projects for the National Institutes of Health (NIH). You will directly support the production of client deliverables and are expected to understand and enforce style guidelines and client-specific requirements. You will be responsible for ensuring all published material is error-free and in line with the client’s quality standard.

Key Responsibilities:

  • Ensure accuracy and consistency with NIH’s format and style guidelines – as well as accepted rules of grammar, punctuation, and spelling
  • Write and edit materials aimed towards a healthcare professional audience
  • Develop, maintain, and enforce templates, style guidelines, and other materials, as needed
  • Populate and update website content using a content management system (CMS)
  • Perform other duties as assigned

Basic Qualifications:

  • Bachelor’s degree
  • At least 4 years of experience editing science or health-related topics for health care professionals and the general public
  • At least 2 years of demonstrated experience managing multiple tasks with minimal supervision

Preferred Skills/Experience:

  • Master’s degree in a science, health-related, or writing-related field
  • Experience using EndNote for references
  • High level of organizational skills and attention to detail
  • Ability to multitask and adjust to shifting work priorities (highly preferred)
  • Excellent time management skills and ability to work well under strict deadlines and high production requirements (highly preferred)
  • Ability to work as part of a team and support other team members (highly preferred)
  • Knowledge of plain language writing principles
  • Experience interacting with government clients
  • Experience using a CMS

Why you’ll love working here:

  • Generous vacation and retirement plans
  • Comprehensive health benefits
  • Flexible work location and remote opportunities
  • A diverse workforce that values equality and inclusion
  • Passionate team members working to make a difference
  • Ongoing training and development opportunities
  • Friendly community with lots of social events
  • Participation in charity initiatives
  • Employee support program

Working at ICF

Working at ICF means applying a passion for meaningful work with intellectual rigor to help solve the leading issues of our day. Smart, compassionate, innovative, committed, ICF employees tackle unprecedented challenges to benefit people, businesses, and governments around the globe. We believe in collaboration, mutual respect, open communication, and opportunity for growth.

We can only solve the world’s toughest challenges by building an inclusive workplace that allows everyone to thrive. We are an equal opportunity employer, committed to hiring regardless of any protected characteristic, such as race, ethnicity, national origin, color, sex, gender identity/expression, sexual orientation, religion, age, disability status, or military/veteran status. Together, our employees are empowered to share their expertise and collaborate with others to achieve personal and professional goals. For more information, please read our EEO & AA policy.

Pay Range – There are multiple factors that are considered in determining final salary for a position, including, but not limited to, relevant work experience, skills, certifications and competencies that align to the specified role, geographic location, education and certifications as well as contract provisions regarding labor categories that are specific to the position. The salary range for Colorado is –

$50,081.00-$85,138.00

APPLY HERE

Stat Tracker

Employer: TridentCare

Description

  • Monitors specimen testing and resulting workflow post collection for all STAT orders, and orders sent to reference labs.
  • Serves as liaison between client and Laboratory to ensure speedy resulting and release of results in the LIS. Activities can involve following up with dispatchers, phlebotomists, CLS, Lab Assistants, or specimen processors.
  • Serves as liaison between client and reference labs (stat labs) to ensure promt fax of results. Activities include calling the reference lab to follow up on result status, adding/modifying requested tests, refaxing results, making demographic corrections.
  • Completes data entry of patient demographics and lab order collection details into the LIS.
  • Actively monitors LIS “STAT Tracking” program to continually evaluate all pending orders and conduct appropriate follow-up on the oldest orders.
  • Collaborates with Lab Dispatch Department to gain an understanding of order comp[etion and drop status.
  • Contacts client facilities to schedule “Redraws”; orders that need to be recollected due to unfavorable circumstances.
  • Relays critical report values to appropriate personnel at client facilities.
  • Conducts detailed and thorough research to find missing specimens.
  • Escalates issues to appropriate management staff.
  • Assists Customer Service Departments with results requests.
  • Uses IP phone to answer calls, place calls, and redirect calls as needed.
  • Answers calls from reference labs and phlebotomists.
  • Uses email to communicate with in-house lab departments, phlebotomy supervisors, Lab Dispatch, and other departments.
  • Works cooperatively and fully communicates with Area/ Regional Phlebotomy Management, Logging staff, Lab Dispatch, Customer Service, Redraw Department, and Courier services.
  • Exercises initiative and responsibility by accommodating special requests, expediting urgent cases by conducting constant follow-up, and maintaining a positive attitude to connecting parties to ensure excellent customer service is provided.
  • Composes detailed written documentation of issues that occur throughout the shift. It may be necessary to do mild investigations of situations, or conduct troubleshooting, or oversee immediate handling of an unexpected problem.
  • Identifies and pursues self-improvement, and positively and quickly adapts to changes when directed.
  • Performs other duties as assigned, helps out when attendance issues arise within the office, maintaining a positive attitude during crisis and engaging in daily teamwork with minimal encouragement.

Skills

Required

Typing Skills Min 35 wpm

Intermediate

Typing Skills – 10 Key

Novice

Identify/Resolve Problems

Intermediate

English written/verbal

Some Knowledge

Communication Skills

Novice

Computer Skills

Intermediate

Preferred

Medical Terminology

Novice

Customer Service

Some Knowledge

Behaviors

Required

Dedicated: Devoted to a task or purpose with loyalty or integrity

Team Player: Works well as a member of a group

Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well

Motivations

Preferred

Self-Starter: Inspired to perform without outside help

Flexibility: Inspired to perform well when granted the ability to set your own schedule and goals

Education

Preferred

High School or better.

APPLY HERE

Order Management Specialist

Employer: Quartzy

Quartzy is seeking an Order Management Specialist to assist with our rapidly growing eCommerce Operations team, ensuring that all our orders are placed in a timely fashion and that our customers are receiving notifications about orders and shipping.

You thrive in a busy environment, and believe that keeping things organized is an essential part of getting anything done. If you catch a mistake in your work or someone else’s, you’re driven to find out not only why it happened, but how you can prevent it from happening again. Above all else, you are extremely detail oriented. Double and triple checking to ensure you’ve addressed every possible scenario is a part of your workflow, and you pride yourself on never leaving a question unanswered or a follow-up forgotten.

This is a part-time and remote position. You can work from anywhere, and are not required to come into the office. Expected hours are approximately 20-25 hrs/week, and you must be available between the hours of 1pm-5pm PST. Compensation is $14-17/hr.

About You

You are an experience data-entry specialist with a keen eye for detail. Efficiency & speed is the name of the game, and you’re ready to punch(the keys) through a long list of to-do’s!

Why Quartzy

Quartzy is the world’s #1 lab management platform. Every day, hundreds of thousands of scientists from all over the world improve the efficiency of their research by using Quartzy. Our software combines lab resource management and eCommerce, producing unique value in this large market, returning time to researchers who can focus on their next discoveries. Our customer range from wine makers, to food/ag companies, to companies working on COVID testing and therapies. We are humbled every day to serve them.

What You’ll Do

  • Process orders in a timely and accurate fashion
  • Communicate order status and shipping details to our customers via our online platform
  • Escalate any errors that are found

What We’re Looking For

  • Detail-oriented
  • Fantastic written and verbal communication ability
  • Strong multi-tasking and organizational skills
  • Ability to operate independently in fast-paced environment
  • Available during the following times: Mon-Fri 9:30 am -12:30 p.m. PST (or equivalent in other timezones), 20 hours per week

What We Offer

  • Competitive hourly rates
  • Dynamic, transparent, and quirky company culture. Read more about it here!

APPLY HERE

Operations Support Specialist

Employer: MultiPlan

JOB DESCRIPTION

Imagine a workplace that encourages you to interpret, innovate and inspire. Our employees do just that by helping healthcare payers manage the cost of care, improve competitiveness and inspire positive change. You can be part of an established company with a 40-year legacy that helps our customers thrive by interpreting our client’s needs and tailoring innovative healthcare cost management solutions.

Our commitment to diversity, inclusion and belonging are part of the fabric of our company. We strive to create a workplace that fosters mutual respect and collaboration, where every talent individual can participate and perform their best work. We are MultiPlan and we are where bright people come to shine!

The position requires the Operation Support Specialist to assist the recovery team performing various duties when needed. The duties require an intermediate knowledge of the subrogation process. Responsibilities include sorting scanning incoming correspondence, data entry, and creating new Subrogation cases.

JOB ROLES AND RESPONSIBILITIES:

  • Completing data entry and new case creation.
  • Reviewing claims.
  • Retrieving, imaging and prioritizing the daily incoming mail
  • Performing ISO Index searches and identifying accidents to refer to Subrogation Specialists.
  • Generating and processing IQ batches with guidance for the Subrogation Business Analyst.
  • Obtaining information such as claims and plan documents from client remote systems.
  • Processing outgoing mail and certified mail.
  • Processing incoming emails, faxes, and voicemails onto the Discovery Case Management system.
  • Collaborate, coordinate, and communicate across disciplines and departments.
  • Ensure compliance with HIPAA regulations and requirements.
  • Demonstrate Company’s Core Competencies and values held within.
  • Please note due to the exposure of PHI sensitive data — this role is considered to be a High Risk Role.
  • The position responsibilities outlined above are in no way to be construed as all encompassing. Other duties, responsibilities, and qualifications may be required and/or assigned as necessary.

JOB SCOPE:

The incumbent keeps the needs of external and internal customers as a priority when making decisions and taking action. The incumbent relies on established guidelines, policies, and procedures, allowing for little to no exercise of independent judgment. Accurate and timely processing of claim documents and requests directly impacts company revenue and client savings.

JOB REQUIREMENTS (Education, Experience, and Training):

  • High School Diploma or GED with 1+ years of experience in an office environment, prefer experience in medical claims industry
  • Typing skills of a minimum of 45 wpm
  • The ability to ask questions to uncover the information needed
  • Basic knowledge of working computers/scanners
  • Strong communication and client interfacing skills
  • Basic knowledge of the Microsoft Office 365 tools
  • Required licensures, professional certifications, and/or Board certifications as applicable
  • Individual in this position must be able to work in a standard office environment which requires sitting and viewing monitor(s) for extended periods of time, operating standard office equipment such as, but not limited to, a keyboard, copier and telephone

BENEFITS

We realize that our employees are instrumental to our success, and we reward them accordingly with very competitive compensation and benefits packages, an incentive bonus program, as well as recognition and awards programs. Our work environment is friendly and supportive, and we offer flexible schedules whenever possible, as well as a wide range of live and web-based professional development and educational programs to prepare you for advancement opportunities.

Your benefits will include:

  • Medical, dental and vision coverage (low copay & deductible
  • Life insurance
  • Short- and long-term disability
  • 401(k) + match
  • Generous Paid Time Off
  • Paid company holidays
  • Tuition reimbursement
  • Flexible Spending Account
  • Employee Assistance Program
  • Summer Hours

APPLY HERE

Order Processor

Employer: Transactly

The team at Transactly is on a mission to be the platform of choice for the people and companies involved in real estate transactions. Our online platform supports agents and their clients with a place where everyone can come together to coordinate and manage these transactions collaboratively. Transactly provides real estate technology and transaction coordination services that shorten the amount of time it takes to close a real estate transaction.

We live by our six core values: Take Ownership, Do the Right Thing, Be Efficient, Be Informed, Invest in People, and Move the Needle. If these are values you embrace, we encourage you to reach out and say hello, we’d love to hear from you.

What we need

We are seeking an organized multi-tasker with exceptional customer service skills to join our team as an Order Processor. An Order Processor will own the relationships we have with our clients and pride themselves on always providing an exceptional customer experience.

This position can be fully remote.

What you’ll do

  • Manage clients’ orders from time of order through installation
  • Enter orders into the system
  • Ensure client orders are placed properly and installed on the date requested
  • Additional responsibilities as assigned

What you have

  • Excellent oral and written communication skills
  • Must be comfortable on the phone
  • Customer Service experience
  • Call Center experience highly preferred
  • Previous order processing experience preferred
  • Experience with Salesforce or a similar CRM preferred’

What we offer

  • Opportunities for career growth and a chance to make a big impact
  • A culture that supports work/life balance and flexibility
  • Competitive pay
  • Health, dental, & vision plans
  • Wellness reimbursement
  • 401(k) plan w/ company match
  • Generous paid time off, including 10 paid holidays

APPLY HERE