Self Determination Support Specialist 1 (CA Remote)

Job Details
Description
Use your talents to help people live a life of their choosing at GT Independence!

At GT, we know that our people are at the heart of our success. If you love your work, enjoy collaboration, and want to learn, you’ve come to the right place! Let us help you discover a new passion for doing good in a growing industry.

GT Independence has won numerous awards and recognitions for being a great workplace, including being named a 2021 National “Best and Brightest Company to Work For” and received the “Great Place to Work” certification for 2021!

The Call Center (Self-Determination) Support Specialist I/II anticipates and resolves customer issues with filling out and receiving documents, entering records into the electronic filing system and updating paperwork as necessary.

This position requires:

Organization
The ability to focus and prioritize tasks
The ability to work in a fast paced environment
Knowledge of administrative and clerical procedures such as, managing files and records and other office procedures and terminology
Experience with Microsoft Office products
Experience with inbound calls and making outbound calls
Upholds company values and mission
EMPLOYMENT STANDARDS

General Education: High School Diploma or GED required.

Job-Related Experience: Data entry, taking phone calls and experience working in an office setting.

GT Independence is a national, family-owned organization and a trusted leader in personal and financial services for people in need of home and community-based care throughout the country. We help thousands of people in public health programs across the country find and hire their own personal assistants.

We have a workplace that strives to create trust, autonomy and even fun. We believe that everyone can contribute and that the best employees are intrinsically motivated, so we excel because we respect each other and we love what we do.

We value excellence, but we won’t micromanage to achieve it. If you are self-motivated, we’ll give you the freedom to succeed on your own. Team members enjoy flexible time off, competitive wages and benefits and the opportunity to grow professionally.

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Temporary – Human Monitoring Specialist in Work From Home at Intrado

Job Description
For this opening we will consider candidates from the following locations: , United States |

Basic Function

Responsible for reviewing and classifying potential risks presented in student communications while ensuring adherence to established corporate and departmental policies and procedures; review incoming tickets in the queue and gather the relevant information from the request; utilize internal systems to identify the proper escalation procedures for each client, ensuring the correct parties are being contacted

Job Responsibilities

Human Monitoring Functions – Responsible for reviewing and classifying potential risks presented in student communications while ensuring adherence to established corporate and departmental policies and procedures

Review incoming tickets in the queue and gather the relevant information from the request
Review the information and make an assessment of the potential for risk
If there is potential for risk or harm communicated in the ticket, flag the ticket for escalation and follow established guidelines to properly escalate the issue
Utilize internal systems to identify the proper escalation procedures for each client, ensuring the correct parties are being contacted
Document the resolution for each ticket ensuring accuracy in data that is submitted
Provide demonstrations to clients of processes and answer any questions related to the assigned department that a client may have
Ensure adherence to security and confidentiality policies which includes: Student information, account details, threats, etc.
Research Assistance – Assist in resolving routine issues by identifying issue(s) and researching in a timely manner

Follow research through until resolution
Document all issues thoroughly maintaining department files
Continuously evaluate the status of all work efforts, ensuring all tasks are prioritized to assist in providing timely and quality services
Assist in monitoring issue trends, escalating such trends to supervisor to determine appropriate actions necessary to eliminate future occurrences and improve service levels
Minimum Qualifications

Education

High School Diploma or Equivalent required
Associate’s degree from an accredited college or university in business administration, English, or related field preferred
Equivalent work experience in a similar position may be substituted for educational requirements
Experience

Minimum one year of experience in customer support required, preferably in reviewing content for context of communications
Other

Basic knowledge of MS Word and Excel required
Based on department need, may require 24/7 availability

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Remote Work From Home Data Entry Clerk / Typing

We are looking for a Data Entry Clerk to type information into our database from paper documents. The ideal candidate will be computer savvy and a fast typist with a keen eye for detail. You will report to a data manager or another senior data team member. Understanding of data confidentiality principles is compulsory.

The company will rely on you for having accurate and updated data that are easily accessible through a digital database.

Responsibilities

Transfer data from paper formats into computer files or database systems using keyboards, data recorders or optical scanners
Type in data provided directly from customers
Create spreadsheets with large numbers of figures without mistakes
Verify data by comparing it to source documents
Update existing data
Retrieve data from the database or electronic files as requested
Perform regular backups to ensure data preservation
Sort and organize paperwork after entering data to ensure it is not lost
Requirements

Proven experience as data entry clerk
Fast typing skills; Knowledge of touch typing system is strongly preferred
Excellent knowledge of word processing tools and spreadsheets (MS Office Word, Excel etc.)
Working knowledge of office equipment and computer hardware and peripheral devices
Basic understanding of databases
Good command of English both oral and written and customer service skills
Great attention to detail
High school degree or equivalent

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Payment Representative

Employer: Change Healthcare

Company: Change Healthcare is a leading healthcare technology company with a mission to inspire a better healthcare system. We deliver innovative solutions to patients, hospitals, and insurance companies to improve clinical decision making, simplify financial processes, and enable better patient experiences to improve lives and support healthier communities.

Position: As a Payments Representative, you will receive payments and prepare payments for deposit and forward to appropriate financial institution.

Core Responsibilities:

  • Receive payments and prepare payments for deposit and forward to appropriate financial institution.
  • Responsible for posting payments, rejections and LOA’s to accounts and making corrections to misapplied payments.
  • Reviews claims to make sure that payer specific billing requirements are met, follows-up on billing, determines and applies appropriate adjustments, answers inquiries, and updates accounts as necessary.

Requirements:

  • High School Diploma or equivalent
  • Entry level work experience
  • Posting experience preferred
  • Good understanding of posting process
  • 6,000 kph Alpha Numeric required
  • 5% error rate
  • MS Office experience specifically Excel
  • Detail oriented
  • Works well without supervision

Working Conditions / Physical Requirements:

General office demands
Unique Benefits:

  • Flexible work arrangements
  • Paid Time Off (PTO), eight (8) paid holidays and two (2) floating holidays
  • Volunteer days, employee giving and matching gifts programs, community awards and dollars for doers, community partnerships
  • Ready, Set, Grow Career Development Center & access to Change Healthcare University for continuous professional learning & development with more than 5,000 training assets
  • Your choice of four medical plans & My Healthy Changes well-being program

Diversity and Inclusion:
At Change Healthcare, we include all. We celebrate diversity and inclusivity, respect each other and value our unique experiences. By being our authentic selves, we bring different perspectives into our work and relationships.
Business Resource Groups (BRGs) play a central role in advancing diversity and inclusion at Change Healthcare. They deepen our understanding of different cultures, people, and experiences, and help foster an inclusive workplace. Change offers eight (8) BRGs. Learn more at https://careers.changehealthcare.com/diversity
Feeling Inspired? Ready to #MakeAChange? Apply today!

Join our team today where we are creating a better coordinated, increasingly collaborative, and more efficient healthcare system!

COVID Vaccination Requirements
We remain committed to doing our part to ensure the health, safety, and well-being of our team members and our communities. As such, we require all employees to disclose COVID-19 vaccination status prior to beginning employment and we may require periodic testing for certain roles. In addition, some roles require full COVID-19 vaccination as an essential job function. Change Healthcare adheres to COVID-19 vaccination regulations as well as all client COVID-19 vaccination requirements and will obtain the necessary information from candidates prior to employment to ensure compliance.

Equal Opportunity/Affirmative Action Statement
Change Healthcare is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, genetic information, national origin, disability, or veteran status.

California (US) Residents: By submitting an application to Change Healthcare for consideration of any employment opportunity, you acknowledge that you have read and understood Change Healthcare’s Privacy Notice to California Job Applicants Regarding the Collection of Personal Information.

Change Healthcare maintains a drug free workplace and conducts pre-employment drug-testing, where applicable, in accordance with federal, state and local laws.

About Us
Here at Change Healthcare, we’re creating a strong and more efficient healthcare system, and we want motivated and passionate people to help us continue to bring new and innovative ideas to life. It takes teams of talented individuals working together to accelerate our journey toward improved lives and healthier communities and really make an impact.

If you’re looking to maximize your potential and do what you love with a company that’s committed to supporting your future, then you belong at Change Healthcare.

Our core values to Pursue Purpose, Champion Innovation, Earn Trust, Be Agile, and Include All drive everything we do. Are you ready to join our cause and Make a Change?

Empower Your Future. Make a Difference.

At Change Healthcare, we understand that diversity and inclusion are at the very core of our culture. By celebrating diversity and fostering an inclusive environment we enrich our team­­ member experience, broaden our thinking, and increase our ability to innovate and grow in an ever-changing healthcare industry.

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Medical Scribe

Employer: AQuity Solutions

Company Description:

Headquartered in Cary, NC, a suburb of Raleigh, Aquity Solutions employs more than 7,000 clinical documentation production staff throughout the U.S., India, Canada, and Australia. With over 40 years of experience and recognized by both KLAS and Black Book as the top outsourced transcription service vendor, Aquity Solutions is focused on delivering superior business results. Aquity Solutions provides healthcare professionals with key services including: Medical Scribing, Interim HIM Services, Medical Coding and Medical Transcription.

Position Description:

Imagine if there was a chance to step into a career that allows you to understand what it takes to become a healthcare practitioner working directly with a Physician 1 on 1. As one of Aquity Solutions Virtual Medical Scribes you have the chance to do just that!

Every day you will get to enjoy paid shadowing with a provider and see what it takes to analyze, document, and diagnose a patient. You will understand how a physician approaches a patient visit, how to interpret symptoms, and learn how to help each patient by observing a physician in real time. All the while, you get to work in the comfort of your own home allowing for a more flexible and fluid schedule!

As one of Aquity Solutions medical scribes, you become a physician’s direct personal assistant helping physicians all across the nation! You will become the critical link for the physicians to handle all of their electronic medical records patient to patient. You will get to interpret and document the doctor patient visit and the clinical charting of each patient in its entirety.

YOU WILL…

  • Have a Competitive Wage and Benefits!
  • Work Directly with Physicians Gaining Valuable Clinical Charting Experience
  • Network Directly w/Physicians
  • Draft HPIs, PEs, ROSs, and Analyze Lab Reports
  • Provide EHR Charting Support Directly for Physicians as a Charting Assistant in Real Time

Requirements…

  • Have Recent Experience as a Medical Scribe, Medical Assistant or Medical Transcriptionist OR; Have completed courses or training in Anatomy and Physiology and Medical Terminology and have a strong desire to be trained as a Medical Scribe
  • The ability to work from home and a secure reliable internet connection at home.
  • Availability Monday through Friday during outpatient office hours between the hours of 7 A.M. – 7 P.M. EST or PST.
  • Minimum 3 shifts a week Monday – Friday with the ability to work an 8 to 9 hour shift time each week between the hours of 7 A.M. – 7 P.M.
  • Minimum of 10 months of employment with us.
  • Strong computer, typing, and listening skills.
  • Ability to type 45 – 50 wpm or more.
  • 18 years of age or older.
  • Authorized to work in the United States.
  • Currently live within the borders of the United States.

IT WOULD BE AWESOME IF YOU ALSO…

  • Have a training certification in an EHR/EMR (Epic, Cerner, Athena, etc.)
  • Specialty experience in EHR documentation with outpatient clinics
  • Strong leadership skills
  • Planning on going into medical, physician assistant, or nursing school in the future
  • Looking for a potential career!
  • Good understanding of technology and how it integrates with the medical industry
  • A passion for healthcare
  • You would like to work from home
  • Able to balance school and work

A LITTLE MORE ABOUT US…

  • This is a work from home position with a large opportunity for growth!
  • We offer a competitive wage and benefits
  • Our top-notch benefits package includes medical, dental and vision coverage, short-term and long-term disability, 401K savings plan, and paid-time-off.
  • We are an Equal Opportunity Employer.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

APPLY HERE