by twochickswithasidehustle | Aug 8, 2022 | Uncategorized
We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.
ABOUT THE ORGANIZATION Elevate Patient Financial Solutions℠ is a trusted partner who delivers superior RCM solutions to hospitals, health systems, and health providers nationwide. For more than 40 years, we’ve been developing and continually refining our best-in-class services and innovative, specialized technology to address the most complex challenges of the revenue cycle. We’ve carefully built teams with unmatched industry experience and service-specific expertise, and our commitment is to deliver on our promises, seek continuous improvement, and the pursuit of excellence to deliver results for our clients. Our services include Eligibility & Disability, Self-Pay, Third Party Liability, Workers’ Compensation, Veterans Administration, COB Denials, Out-of-State Eligibility, and A/R Services, including A/R billing and insurance follow up, legacy conversions and project-specific aged A/R work down. With in-depth, state-specific knowledge and a coast-to-coast presence, ElevatePFS℠ delivers exceptional performance and an unmatched client experience.
DESCRIPTION
Elevate Patient Financial Solutions has an exciting career opportunity available as a Cash Posting Specialist. This position will be Remote. The Full Time schedule for this role will be Monday – Thursday 6:30 AM to 4:00 PM and Friday 7:00 AM to 11:00 AM.
This is a temporary role expected to last 3 months at a minimum. There is potential that the role could be extended.
POSITION OVERVIEW:
The Cash Posting Specialist primary responsibilities include, but are not limited to, the timeliness and accuracy of payments posted in MPower and invoiced to the client.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Processes and post payments accurately and timely in accordance with the Fee Schedules loaded in MPower as it pertains to the client.
Posting of the flat fee accounts in MPower.
Reconcile all payment batches/exceptions to ensure payments/fees recorded correctly in MPower.
Processes payment reversals in MPower in accordance with company policies and procedures.
Reviews the unapplied payment folder to identify transactions that were not able to be posted for resolution in a timely manner.
Communicate with the operations team to answer or resolve any issues of payments being posted into the system.
Monitor the department email to bring down payment files for posting multiple times throughout the day.
Process TPL checks in MPower by scanning copy of the check into patient file and updating activity code, maintain TPL check register and mailing of the checks to the client.
Receives and distribute incoming mail daily.
Assist with monthly invoice mail outs and faxes.
Adheres to corporate compliance.
Other duties as assigned.
QUALIFICATIONS AND REQUIREMENTS:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or abilities.
High school graduate or equivalent.
1-3 years of cash posting experience preferred.
Good working knowledge of MS Office, Windows and Exchange email required.
Excellent customer service skills (friendly, courteous and helpful).
Ability to effectively communicate both in writing and verbally, as well as to interact in a professional manner with colleagues, public, and client’s staff members.
Strong analytical and problem solving skills a must
Ability to multi-task; excellent organizational and planning skills required.
The job description does not constitute an employment agreement between the employer and Employee and is subject to change by the employer as the needs of the employer and requirements of the job change.
APPLY HERE
by twochickswithasidehustle | Aug 8, 2022 | Uncategorized
Overview
Support of the operation and the customer through monitoring agent transactions quantifying the results and ensuring all are calibrated properly
Responsibilities
Accurately perform observations on recorded or live agent calls and score them against a TP and client provided standard
Determine whether agents are using proper procedures and efficient and effective practices to provide excellent customer service and support
Complete all work assignments within deadlines given
Attend TP and client meetings and functions as assigned
Maintain a set work schedule allowing for flexibility based on business needs
Host and facilitate internal, external or QA team calibrations to track results and attendance
Quality Assurance CSAT calibration process with clients, monitoring services and the operation
Ensure value added CSAT analytics, methods and practices are provided to operation
Client interaction as it relates to CSAT analytics, methods, and processes
Ensure appropriate levels of skilled analysts to achieve company and/or client required levels of customer satisfaction (regardless of scoring or indicators utilized by the client)
Support supervisor teams with representative quality execution Support supervisor teams in calibration session
Support new hire quality training and transition
Participate in any new policy training to ensure all policies are understood
Ensure all QA Analyst reporting, and communication requirements are met
Thrive as a team player in a fast paced, high energy, change oriented environment
Perform other duties as assigned by supervisor or other members of management
Ensure all policies and procedures are adhered to including, but not limited to Security, HR, Operations, etc., and that any known infractions are communicated to the proper management immediately
Qualifications
Product Ready/Product Trained for UHC: Must have completed product-training in the classroom and finished Nesting/OJT
Must be at least 18 years old
Previous call center experience with four (4) or more of the following:
Bachelor’s degree or equivalent experience
6 plus months experience as an inbound call center customer service representative
6 plus months experience as a mentor, trainer, or acting supervisor
6 plus months of previous quality assurance experience
Analytical and problem-solving skills
Ability to analyze and identify agent trending
Ability to assess individual and team performance
Strong written and verbal communications skills
Strong leadership skills
Highly productive
Excellent organizational and time management skills
Excellent verbal and written communications skills
High level of expertise in company and client policies, tools, applications, and practices
Experience with creating or compiling reports using various sources of data
Must be extremely detail oriented with the ability to develop thorough corrective and preventative plans
Must be extremely articulate and present a professional image as this position will have contact with clients and other departments
Experience with standard business applications including MSOffice (Excel experience a must)
Strong team building and leadership skills focused on production-oriented goals
Able to manage multiple priorities in an ever-changing environment
Internal knowledge of TPUSA CSAT analytics processes
Excellent attendance history is required
Must pass mandatory background checks which may include pre-screenings, illegal drug tests and credit checks
Minimum of 90 Day tenure with Teleperformance
Minimum 90% of Metrics Maintained
No correction communications in the last 6 months
Less than 3.0 EAF Points
APPLY HERE
by twochickswithasidehustle | Aug 8, 2022 | Uncategorized
Employer: Robert Half International
$15.00 – $19.00 / Hourly
A growing company in the Healthcare/NHS industry is seeking a highly-skilled and motivated Data Entry Specialist through Robert Half. Candidates who want to thrive in a dynamic, growing environment might be interested in this job, if they have quick and accurate typing skills and impeccable organization. This position’s duties require intermediate experience in spreadsheets and proficiency in database management. If you have great attention to detail, you can start your career with us, as our new data-driven expert! This Data Entry Specialist position might be ideal for you, if you are looking for a long-term contract / temporary position in the Los Angeles, California area.
Responsibilities
- – Audit reports and sheets of data
- – Check completed work for errors or duplicate information before submitting the final product
- – Keep records of tasks, files, and progress
- – Search for additional information for documents that are deemed incomplete
- – Categorize information into spreadsheets, databases and customer relationship management systems
- – Perform searches on websites for information
- – Verify, correct, and delete unnecessary data, or combine data from several source
Requirements
- – Ability to multitask and attention to detail are critical
- – Demonstrated typing accuracy
- – Ideal candidate must have adept computer skills including word processing, spreadsheets and presentation software, as well as databases and customer database systems
- – Strong communication and social skills
- – Comprehensive knowledge of navigating basic office equipment and protocols
APPLY HERE
by twochickswithasidehustle | Aug 8, 2022 | Uncategorized
Employer: LHH – Lee Hecht Harrison
Contract Type Contract/Temporary
Job Location Charlotte, North Carolina
LHH Recruitment Solutions is partnering with a national team to bring on several contract Billing Specialists. These Billing Specialists will be completely remote, but preference will be given to those based in the South Carolina and Charlotte, North Carolina area.
Those stepping into this role will be responsible for entering payment into the client’s billing portal, so experience in third party portal billing and attention to detail is a must. Candidate must be able to communicate in a professional manner, and compensation can be expected from $22-24 per hour based on experience. If interested, apply today!
Job Responsibilities:
- Enter in payment invoices into client databases
- Maintain contact with accounts and clients
- Entering high volumes of data
- Track incoming payments
- Prepare billing status schedules
- Research billing inquiries that are presented
Qualifications:
- 1-3 years of billing experience
- Understanding of third party portal billing
- Strong attention to detail
- Ability to work with high volume invoicing
- Ability to stay organized
APPLY HERE
by twochickswithasidehustle | Aug 8, 2022 | Uncategorized
Employer: PETA
Position Objective:
To assist with the input, hygiene, segmentation, and distribution of all of supported organizations’ membership data at the general and major donor levels
Primary Responsibilities and Duties:
In consultation and verified compliance with the objectives, standards, and requirements communicated by PETA:
Complete requests for donor data and information from staff of PETA Foundation and its supported organizations
Assist in implementing necessary changes in data processing, coding, and analysis for new fundraising efforts
Facilitate the entry and processing of donor data, as well as coordinating the import and export of data to and from external suppliers
Assist with training department staff members in data systems and usage
Identify and propose data processing improvements, as well as perform routine hygiene processes to ensure best available data
Troubleshoot supported organization donor file segmentation and coding
Assist with statistical analysis of supported organizations’ donor programs and individual campaigns
Perform any other duties assigned by the supervisor
Requirements
Bachelor’s degree or equivalent experience
Experience working with relational database systems
High proficiency in using Microsoft Excel
Proven ability to solve problems and manage complex projects
Excellent organizational skills and attention to detail
Demonstrated ability to work independently
Proven ability to collate, analyze, and present data methodically and accurately
Proven ability to work well under pressure and meet deadlines
Commitment to the objectives of the organization
APPLY HERE
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