by twochickswithasidehustle | Aug 17, 2022 | Uncategorized
ModSquad has partnered with multiple top-tier brands/clients across the globe and we need the best of the best in Customer Support!
Do you have a Customer Support – Ticket background?
Do you enjoy work-from-home and flexible schedules?
ModSquad is seeking Mod Contractors to join our network!
If you want the chance to work gigs on the coolest of client projects…then ModSquad is the place for you!! Our clients are strictly Top Tier whose product offerings and services are hip, contemporary, and very current. You will instantly know who they are and very likely use them yourselves. Their customers expect the best service and support and that’s where we come in.
Our Mods bring super skills, a positive attitude, and a great vibe to project work everyday. Mods assist and guide customers to the right answers, solve concerns and are the GPS for customers to understand and optimize the best use of a client’s product or services. Project gigs available now and more are on the horizon.
Our team provides customer service through Zendesk handling refunds, subscription cancellations, payment issues, feedback, feature request, tech issues, login issues, deletion of documents and accounts, and newsletter inquiries. We also handle any questions concerning Slideshare tickets.
Project Hours ( All Times Pacific):
5 pm – 12 am (Monday – Friday)
Weekend – all-day
*Need to be available for at least one day during the weekend.
Commitment:
20 hours per week
90 days (as needed)
What We Are Looking For:
A superstar Tier 1 agent
Fast learner, adapts quickly to a fast-paced project
Knows how to quickly add some empathy sometimes
Able to personalize answers to different types of requests
Able to handle multiple types of admins and payment processors
Resourceful
WorkSpace Requirements:
Dedicated laptop or desktop computer with Windows 10 or above
Willingness to install MSQ security software and 2FA app on the phone
APPLY HERE
by twochickswithasidehustle | Aug 17, 2022 | Uncategorized
About You
Operation Assistant is all about making sure that day-to-day office tasks are done smoothly. It’s about working as part of a team, keeping things in order and undertaking clerical and secretarial duties.
Administrative Assistants should have strong organisational skills and a high degree of attention to detail. They are required to be energetic and flexible individuals who provide efficient and professional administrative support to other office members. They must be able to deal with constant interruptions and spend long hours doing mundane tasks that require a high level of concentration.
About Us
We are a boutique digital marketing agency providing expert digital marketing services to drive lead generation, increase sales, improve conversions and boost ROI.
We provide professional content strategy, search engine optimization (SEO), paid search marketing, paid social media marketing, organic social media, technical audits, conversion rate optimization (CRO) and website analytics for a variety of industries.
We’re a 100% remote/distributed team and we love all the benefits that come with our remote work environment. We’ve been in business for over 12 years.
Job Responsibilities
Create and maintain filing system, files and folders: hiring, clients and sales on the Google Drive and Dropbox and Pipedrive (CRM)
Handle requests for information and data
Resolve administrative problems and inquiries
Prepare and modify documents including correspondence, reports, drafts, memos and emails
Schedule and coordinate meetings, appointments and travel arrangements for LC
Prepare agendas for meetings and prepare schedules (can only handle start and forward to next person)
Open, sort and distribute incoming correspondence
Contributes to team effort by accomplishing related results as needed.
Completes operational requirements by assigning administrative projects; expediting work results.
Organize and provide documents, reports and information to department and external clients in an useful and well-organized manner
Maintain weekly schedules for team members. Managing staff appointments.
Process client request, invoices and payments questions – work with other departments as necessary
Create and maintain database records for sales
Manage calendars, email, administrative processes.
Keep projects moving, including: providing information to internal colleagues or external enquirers.
Identify gaps and missing elements of processes. Develop and update administrative systems to make them more efficient.
Support new team member onboarding, including create emails
Project manage offboarding of TSG team members
Support account managers in offboarding TSG clients
Deleting calls from the calendar
Archiving projects
etc
Requirements:
Communication skills – written and verbal
Planning and organizing
Prioritizing with team members
Research
Problem assessment and problem solving
Information gathering and information monitoring
Attention to detail and accuracy
Flexibility
Adaptability
Customer service orientation
Ability to multi-task.
Ability to work as part of a team.
Not getting bored easily.
Having a lot of patience.
Attention to detail and high level of accuracy.
First year measurable accountabilities and numbers to be achieved for the new hire to be considered a high performer.
Compensation
Competitive hourly rate, based on experience.
Apply for this Position
If you’re interested, email us your resume with Linkedin profile at [email protected] with the email subject line of “Operations Assistant (Part-time)”. Please indicate where you see the job ad.
In the body of the email, include your salary requirements and answer the following questions:
Why do you think you’re a good fit for this job?
What relevant experience do you have with Operations Manager?
In a work environment, what keeps you motivated?
APPLY HERE
by twochickswithasidehustle | Aug 16, 2022 | Uncategorized
Employer: Change Healthcare
Change Healthcare is a leading healthcare technology company with a mission to inspire a better healthcare system. We deliver innovative solutions to patients, hospitals, and insurance companies to improve clinical decision making, simplify financial processes, and enable better patient experiences to improve lives and support healthier communities.
This position is responsible for maintaining the day-to-day workflow of medical claims related to accidents associated with motor vehicle and/or workers compensation, so as to determine available medical benefits and pursue payments on behalf of the facility, in accordance with the agreed upon business plan. The Patient Benefit Advocate position is responsible for over the phone screening with the patient, contacting Auto Insurance Carriers to establish a claim and get eligibility, contacting discharged patients to complete accident screening, assisting Resolution Office with status and documents collection from the hospital, data Entry/Account Documentation in CHC Case Management System and monitoring Hospital Census and ED Tracking Board for referrals.
Location: Remote
Responsibilities:
- Interview each patient who presents to the facility Emergency Department (ED) or inpatient areas due to injuries related to accidents associated with motor vehicles, general liability and/or workers compensation, during facility’s designated staffing hours
- Educate each patient on the different Auto Insurance coverage available and the Coordination of Benefits (COB) process for accident claims to assist with their medical bills from the accident
- Engage each patient in the Auto Insurance claims initiation process to ensure claims are processed in a timely manner
- Review facility’s report to identify patients who presented to the facility outside CHC’s designated staffing hours or registered outside the Emergency Department (ED) area
- Initiate outbound calls to discharged patients to complete accident interviews via telephone
- Create a patient file in the system for each patient visit and maintain the file accuracy
- Maintain proper account documentation in CHC’s Case Management System
- Investigate and confirm any medical coverages related to auto, general liability, and/or worker compensation insurance available to the patient, updating the patient file in the system
- Identify any patient attorney representation and confirm patient representation with the attorney office, recording the attorney information in the patient file in the system
- Communicate per CHC protocol with responsible insurance carriers and attorney offices to secure payment on behalf of the facility, always updating the patient file in the system
- Update patient accounts in any designated facility system(s), in accordance with the agreed upon business plan
- Process work daily for all Patient Counselor groups to ensure a consistent workflow for every patient file, to result in a reimbursement to the facility, in a timely manner
- Collaborate with facility employees in a professional and courteous manner
- Communicate any issues/concerns involving patient files or personnel to your direct supervisor
What are the requirements needed for this position?
- 2-4 years experience in healthcare revenue cycle or similar area
- High School Diploma or equivalent, bachelor’s degree is preferred
- Ability to work well in an independent setting with minimal supervision
- Ability to work collaboratively within a team
- Ability to communicate effectively with patients, hospital staff, adjusters and attorneys
- Strong customer service skills
- Assertive and proactive towards claims resolution
- Strong individual accountability and ownership
- Strong verbal and written communication skills
- General knowledge of Microsoft Office
What other skills/experience would be helpful to have?
- Hospital registration/patient access experience preferred
- Property and Casualty (Auto Insurance, Workers’ Compensation) experience preferred
- Subrogation and Coordination of Benefits experience preferred
- EPIC
- Microsoft Office
What are the working conditions and physical requirements of this job?
- Heavy amount of viewing computer monitors
- Heavy amount of walking, sitting, and standing
- Large call volume (incoming and outbound) and waiting on hold
How much should I expect to travel?
Diversity and Inclusion:
- At Change Healthcare, we include all. We celebrate diversity and inclusivity, respect each other and value our unique experiences. By being our authentic selves, we bring different perspectives into our work and relationships.
- Business Resource Groups (BRGs) play a central role in advancing diversity and inclusion at Change Healthcare. They deepen our understanding of different cultures, people, and experiences, and help foster an inclusive workplace. Change offers eight (8) BRGs.
COVID Vaccination Requirements
We remain committed to doing our part to ensure the health, safety, and well-being of our team members and our communities. As such, we require all employees to disclose COVID-19 vaccination status prior to beginning employment and, when job-related and consistent with business necessity, we may require periodic testing for certain roles. Some roles require full COVID-19 vaccination as an essential job function. Change Healthcare adheres to COVID-19 vaccination regulations as well as all client COVID-19 vaccination requirements and will obtain the necessary information from candidates prior to employment to ensure compliance.
Equal Opportunity/Affirmative Action Statement
Change Healthcare is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, genetic information, national origin, disability, or veteran status.
California (US) Residents: By submitting an application to Change Healthcare for consideration of any employment opportunity, you acknowledge that you have read and understood Change Healthcare’s Privacy Notice to California Job Applicants Regarding the Collection of Personal Information.
Change Healthcare maintains a drug free workplace and conducts pre-employment drug-testing, where applicable, in accordance with federal, state and local laws.
About Us
Careers Transforming the Healthcare System
Who is Change Healthcare? We are a leading technology company inspiring a better healthcare system. Through innovative technology solutions like cutting-edge cloud technology, artificial intelligence, and data insights, we drive better patient outcomes, reduce costs, and create value for our partners.
Positive Impact and Shared Purpose. Through visionary leadership and a culture of collaboration, we share a common purpose to positively impact our communities by creating a stronger, better coordinated, increasingly collaborative, and more efficient healthcare system.
Employee Experience, Cultural Values, and Total Rewards. We celebrate diversity and earn trust with our employees by promoting innovation at every level within the organization. Our teams are agile, and their work is fast paced and engaging. We’re committed to providing competitive compensation that rewards and recognizes performance, offer well-being programs that empower your overall health, and provide learning and development opportunities to accelerate your professional growth.
Find Your Path. Whether you’re ready to make an impact in technology and product innovation or support our mission to inspire a better healthcare system in a variety of career areas, find your path and accelerate your career. What are you waiting for?
APPLY HERE
by twochickswithasidehustle | Aug 16, 2022 | Uncategorized
Employer: Lexia Learning
Job Overview:
The full time Order Processing Specialist is an active, integral member of the Operations Team. The successful candidate will interface with cross-functional teams to perform various order processing functions including order entry and validation.
Location: Remote.
Job Responsibilities:
- Ensure timely entry of orders into sales and financial systems, stressing accuracy and quality control of the order processing life cycle
- Communicate with customers, Sales Partners , and internal departments to ensure accurate order completion
- Finalize invoicing and other clerical duties surrounding the order processing life cycle
- Perform other operational duties as assigned
Job Requirements:
- 1-2 years of relevant order processing and/or operational experience in a corporate environment
- Proficiency in MS Office Applications
- Ability to work in a fast-paced, deadline driven team environment
- Experience solving customer and general order issues in a business setting
- Familiarity with Salesforce.com a plus
- Ability to multi-task and can be trusted to work effectively both independently and as part of a team
- Has a superior attention to detail and accuracy
An Equal Opportunity Employer
We are dedicated to fostering a culture that celebrates unique backgrounds, ideas, and experiences. All qualified applicants will receive consideration for employment without discrimination on the basis of race, color, religion, sex, gender, gender identity/expression, sexual orientation, national origin, protected veteran status, or disability.
APPLY HERE
by twochickswithasidehustle | Aug 16, 2022 | Uncategorized
Employer: Consilio
Overview
The Recruiting Assistant provides administrative support to the recruiting department in an effort to meet recruiting and organizational goals. This position supports Consilio Services, the staffing agency division of Consilio. Assists with employment and other recruiting and sourcing programs. Interviews and screens applicants and conducts reference checks as needed. Coordinates interviews, reporting dates, and employment processing. May function as technical specialists, sourcing, recruiting and identifying candidates for highly specialized and difficult-to-attract positions, usually requiring extensive search.
Responsibilities
- Responsible for assisting with the delivery of recruiting services and programs including the identification and recruitment of individuals to fill open positions in a timely and cost-effective manner.
- Responsible for assisting manager with recruitment reporting and project tracking.
- Create and maintain calendar or project starts and new hires.
- Responsible for assisting remote based recruiters in conducting candidate due diligence.
- Act as a comprehensive support function to the Sr. Director for ad-hoc tasks and future organizational projects.
- Maintain applicant/employee confidentiality in accordance with our data protection policy and procedure.
- Assist with the recruiting process and the successful staffing of positions including external hiring, internal transfer and contract/temporary resourcing.
- Provides operational support and focus relative to the recruitment function.
- Maintains reports of recruiting activity, including projections of future activity.
- Fully utilizing and maintaining internal candidate, applicant, and new hire databases.
- Enters open requisition and candidate information into applicant database in an accurate and timely manner
- May conduct in-person evaluation interviews for candidates.
- Implements effective practices for checking references of potential employees, including degree verification and approved background checks.
Qualifications
- BA degree required or related professional experience in an office environment.
- Proficiency in MS Office (Word, Excel, PowerPoint).
- Strong organizational skills and judgment to effectively manage simultaneous priorities.
- Effective relationship-building skills; interpersonal skills; track record of consistent leadership.
- Strong communication skills (written, verbal, presentation, and facilitation).
- Maintains high quality standards and attention to detail in work product.
- Aptitude to learn quickly and adapt to multiple subject matters.
- Ability to perform in a self-directed manner, and to multi-task.
- Ability to work well both independently and to work collaboratively in teams.
- A high standard for personal conduct, work ownership, and accountability.
- Ability to work overtime with little notice.
APPLY HERE
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