Data Contributor

Basic Information
Last day to apply 02-May-2023 Country United States of America Job Type Freelance
Description and Requirements

TELUS International is currently looking for participants to complete various data collection tasks in different locations in the United States.

The role is a pay per task project that involves creating/collecting short sentences or texts, capturing images and videos or featuring for short video captures of participants’ faces or movements. Different tasks can take from 30 mins to several hours.

Depending on the tasks, you might be asked to come to the premises, but some tasks can be completed remotely from home. The collected data will be used to develop and improve different artificial intelligence models and products.

This is an independent contractor opportunity and collaboration will be done on a freelance basis. Participants registering with us might be approached at different times with info on different project opportunities and they will need to register each time for those projects they find interesting.

Compensation

The minimum rate for an hourly task performed remotely is starting from $75 – $130 USD per hour but might be higher depending on the nature of the data needed to be collected. Each project will specify the rate for that particular task.

For projects that will require you to travel to our office to do the collection onsite, the rates will be built in such a way to include parts that will cover your commuting time and expenses.

We are offering a sign-on bonus of $20 USD, payable upon completing the first task with us, on top of the actual task pay.

Requirements

You must be:

18+ years of age

full COVID vaccination proof (digital copy will suffice) – required only for onsite projects, not for remote ones

Access to and use of a broadband internet connection and associated computer and software to perform the work, all provided at your own expense.

Fluency in English.

The hours are flexible; you choose your own schedule.

[Why join the TELUS International AI Community] or [Why become our Data Contributors]?

Earn extra income

Access to our community wellbeing initiative

Flexible hours to fit in with your lifestyle

Be a part of an online community

What’s next?

Don’t Delay! Submit your application through the link and a member of our recruitment team will review your application: https://fs30.formsite.com/LB2014/esewo6ozvg/index.html
Additional Job Description
About us:

TELUS International AI-Data Solutions partners with a diverse and vibrant community to help our customers enhance their AI and machine learning models. The work of our AI Community contributes to improving technology and the digital experiences of many people around the world. Our AI Community works in our proprietary AI training platform handling all data types (text, images, audio, video and geo) across 500+ languages and dialects. We offer flexible opportunities for people with passion for languages and the development of AI technologies.

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Customer Experience – Beauty Advisor

REMOTE /BUSINESS INNOVATION AND CUSTOMER EXPERIENCE – CUSTOMER EXPERIENCE /FULL-TIME
Who We Are

Thrive Causemetics is Bigger Than Beauty™: We are an independent, female-owned beauty brand that creates high-performance vegan cosmetics and supports a community of giving. All of Thrive Causemetics’ products are free of parabens and sulfates, in addition to being 100 percent cruelty-free. Through its Bigger Than Beauty™ program, every product you purchase results in a donation to help a woman thrive.

Thrive Causemetics is dedicated to fostering a collaborative and cross-functional workplace where everyone’s voice matters. We are committed to being pioneers in creating a culture of wellness. Together, we prioritize a strong work ethic while maintaining a positive, exciting environment where people are passionate about what they do.

Who We Are Looking For

Thrive Causemetics is on the hunt for an exceptionally energetic individual who is passionate about the beauty industry, helping others, and eager to develop into an operational position in a high-growth mission-driven startup. An ideal candidate showcases a drive to support, educate, and champion customers by working collaboratively with a team. In addition, applicants will be asked to complete a written assignment provided by Thrive Causemetics.

This position requires working evening shifts 10:45 AM – 7:30 PM PST and/or the weekends. Remote work is available for this position.

LI-Remote

Core Responsibilities
Become the product expert in Thrive Causemetics across beauty and skincare, and efficiently respond to customer inquiries across email, phone, live chat, and social
Juggle a high volume of competing priorities while effectively delivering a world-class customer experience
Take ownership and initiative of all customer concerns, and proactively manage expectations internally and externally
Share vital customer feedback and insight with other departments, including Product, Marketing, Operations, Fulfillment, E-commerce, and more
Must be able to work on the weekends and adapt to a flexible schedule
Experience Necessary
Undergraduate degree and/or 1+ year experience working in a customer service type of role
A genuine passion for the beauty industry and sharing your knowledge with others to help them thrive
Strong organizational and project management skills
Excellent verbal and written communication skills, including the ability to come across as friendly, engaged, and committed via any channel
Excellent interpersonal communication skills and genuine desire to support others in time of need
Nice To Haves
Previous experience in Customer Service, Support-oriented roles, and/or high growth E-commerce startup
Strong knowledge and excitement about makeup and skincare products and application
Passion for social impact, an ethos for giving back, and eagerness to join a mission-driven company
Experience using Zendesk
Why Thrive Causemetics?
401k & up to 4% company match
Comprehensive medical, vision, and dental benefits
Life Insurance Policy at no cost
Employer paid Short-term disability & Long-term disability plans at no cost
Employee Assistance Program
Diversity, Equity, & Inclusion training
Employee discount
Health & Wellness Workshops
Mental health resources; Calm app provided for free
As required by C.R.S. 8-5-201(2): (Colorado only) The minimum pay for this role is $22 an hour. Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.

Thrive Causemetics is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate with regards to race, color, religion, national origin, gender identity, gender expression, sex, sexual orientation, genetic information (including characteristics and testing), age, marital status, military and veteran status, status as an individual with a disability (physical and/or mental), and any other characteristic protected by applicable law.

APPLY HERE

Customer Support Specialist

What are the VA’s primary responsibilities?

Taking requests – both sales, customer and technical support and ensuring they are taken care of completely for all of their needs.

What would a typical day in this role look like?

Ultimately help with all technical needs – AND be sure to identify all selling signals and direct requests and effectively get the information they need to purchase – some of which will be to define it for us and then send us and the prospect information to make their buying decision.

What are the “must-have” skillsets of a successful candidate?

Fluency in English. Extremely high customer service and communication skills. Prior success in helping customers and sales.

What are the “nice-to-have” skillsets of a successful candidate?

Docusign, QuickBooks, WordPress, Engagebay (

What systems and software would you like the VA to be familiar with?

Engagebay/Wordpress

Will the role be phone-based? Inbound/Outbound?

Email Support, Chat Support

High rating from the call. Successfully getting them ready to buy and/or completely solving their technical issue. Passing off information to us about the customer who contacted us.

Will the VA be required to know and use the tawk.to software?

Yes

What geographic timezone will the VA be working in?

(GMT-05:00) EST

How many hours/week do you require?

40 hours/week

Schedule Content

Days

Sunday, Monday, Tuesday, Wednesday, Thursday, Friday, Saturday

Please give us your Skype ID when you apply.

APPLY HERE

Medical File Coordinator

Overview
ExamWorks is currently seeking a Medical File Coordinator (internally named a Client Coordinator) who is skilled in communication, and administrative duties to join the team 100% Remote!

The work schedule is Monday-Friday 9:30 am-6pm CST. However you may be required to work 1-2 weekends a month and 2-3 holidays per year.

The Client Coordinator is responsible for servicing inquiries from clients, physicians, nurses or any representative acting on behalf of a client. This position performs a wide range of data processing tasks, including data preparation, data entry, data tracking, documentation and filing. All duties are handled with a high degree of quality customer service and in compliance with all regulatory and company standards.

Responsibilities
ESSENTIAL DUTIES AND RESPONSIBILITIES TO PERFORM THIS JOB SUCCESSFULLY INCLUDE, BUT ARE NOT LIMITED TO THE FOLLOWING:

Handles and responds promptly to inquiries from clients and/or anyone acting on behalf of the client regarding questions, report status, concerns, or general requests for information.
Utilizes appropriate systems and databases to enter client or examinee information and or retrieve information as needed.
Maintains daily contact with the QA department regarding workflow and pending report status.
Files and archives open and closed cases.
Verifies all client information is current in the database and all client specific guidelines and or rules or information is documented in the system.
Work independently and in partnership with other team members to ensure that questions are addressed, documented and cases are returned in a timely fashion.
Appropriately directs calls to other departments as needed.
Performs various clerical duties such as typing, filing, emailing, and proofreading as required.
Assists in resolution of customer complaints and quality assurance issues as needed.
When necessary, notifies management of any report issues or concerns.
Ensures all practices are carried out in accordance with state and federal safety and legal regulations.
Perform other duties as assigned.
Qualifications
EDUCATION AND/OR EXPERIENCE

High school diploma or equivalent required. Minimum one year clerical experience; or equivalent combination of education and experience. Experience in a medical office or insurance industry preferred.

QUALIFICATIONS

Must possess complete knowledge of general computer, fax, copier, scanner, and telephone
Must be knowledgeable of multiple software programs, including but not limited to Microsoft Word, Outlook, Excel, and the Internet.
Must have a full understanding of HIPAA regulations and compliance.
Must be a qualified typist with a minimum of 40 W.P.M.
Ability to follow instructions and respond to managements’ directions accurately.
Demonstrates accuracy and thoroughness. Looks for ways to improve and promote quality and monitors own work to ensure quality is met.
Must demonstrate exceptional communication skills by conveying necessary information accurately, listening effectively and asking questions where clarification is needed.
Must be able to work independently, prioritize work activities and use time efficiently.
Must be able to maintain confidentiality.
Must be able to demonstrate and promote a positive team -oriented environment.
Must be able to stay focused and concentrate under normal or heavy distractions.
Must be able to work well under pressure and or stressful conditions.
Must possess the ability to manage change, delays, or unexpected events appropriately.
Demonstrates reliability and abides by the company attendance policy.
Must maintain a professional and clean appearance at all times consistent with company standards.

APPLY HERE

Remote Billing Specialist – (22004038)

Description

Processes daily enrollee invoices and premium reconciliation for members

Reconciles unallocated payments, monies, and premiums received from the individual subscriber or responsible party with the amount due for the healthcare program the member is enrolled in.

Resolves invoice discrepancies prior to monthly report run.

Performs month-end invoicing and accuracy audits.

Collaborates with enrollment team to resolve eligibility issues affecting premium billing.

Generates reports and billing data using the premium billing module to be sent to print and fulfillment vendor.

Reconciles eligibility data to ensure that the member data loaded in system matches the file (exception report).

Works PCP exception report – assigns member to PCP.

Works pharmacy exception report – validates eligibility updating system and website.

Works vision exception report – validates eligibility and updates system.

Works ID card exception report – validates member demographic information updating system accordingly and regenerates ID card as needed.

Complete member moves – reassigning member from one PCP to another.

Works monthly eligibility reconciliation (audit file/baseline vs. system) – updates eligibility data in system accordingly.

Confirms monthly reporting. Validates eligibility by updating system accordingly using premium file details.

Qualifications

High School Diploma or G.E.D.
2 plus years’ experience in insurance health plans helpful
Basic computer skills, including MS Word, Excel, Outlook
Excellent communication (verbal and written) and customer service skills
Detail-oriented; ability to organize and multi-task
Ability to make decisions based on eligibility program design as appropriate

Primary Location: United States-Remote-Remote
Job: Associate
Organization: HPHS – Onshore Operations
Job Posting: Aug 26, 2022, 8:22:21 AM

APPLY HERE