Payroll and Accounts Payable Specialist

Employer: Airship

About You

As the Payroll & AP Specialist you are accountable for assisting key payroll, accounts payable (AP), and accounting related functions within a dynamic environment. You like to learn, have a knack for organization, and can clearly document key processes. There is a large opportunity for growth within this position. The ideal candidate is someone with integrity, highly self-motivated and eager to learn, willing to adapt to a changing environment, and has a desire to drive improvement in processes to increase efficiency.

As a Payroll & AP Specialist, you will assist and back-up our AP and Payroll processes. In the first year this will include documenting key processes, back-up to the Payroll Manager for payroll processing, adding vendors, processing and paying invoices, preparing account reconciliations. You also will step in to back-up the Accounting Operations Analyst and be willing to do other various other tasks as assigned.

Payroll Duties

Collects and prepares data required for payroll including benefit premiums, employee leaves, and others; partnering with Payroll Manager and People Operations

Coordinates and enters applicable payroll data into HR and payroll systems; follows-up with stakeholders as needed

Gathers data required for States to assist the successful payroll tax set-up; assists State tax updates, rate changes, and filings, as needed

Aligns closely with the Payroll Manager on operational and project deliverables including payroll compliance support

Assists the Payroll Manager with the expense reimbursement system (Concur)

Answering and triaging employee questions

Assists with additional projects, as needed

AP Duties

Processes invoices and ensure appropriate approvals, GL account and cost center coding, ensuring supporting documentation is obtained

Assists the Accounting Operations Analyst with corporate credit card payment process and reconciliation utilizing Concur

Assists reconciling of daily cash activity

Proactively directs AP interactions with vendors, employees and partners

Prepares and files annual 1099’s

Assists accounting related functions, including variance analyses, account reconciliations, audit requests, compliance reporting, etc.

Experience / Education required

Preferred minimum of an Associates Degree in business or related field

1-2 years of experience (payroll and/or AP experience is a preferred)

Other Qualifications:

High attention to detail

Collaborate and partner with colleagues and stakeholders

Demonstrated experience with Microsoft Excel and navigating through data

Strong written and verbal communication techniques with a customer service focus

Can work independently with guidance

About Airship

At the dawn of mobile apps, Airship powered the first commercial messages and then expanded its data-led approach to all re-engagement channels (mobile wallet, SMS, email), app UX experimentation and feature release management.

Now, with Airship App Experience Platform (AXP), brands can create and adapt native app experiences on their own — with no ongoing developer support or app updates required.

Having powered trillions of mobile app interactions for thousands of global brands, Airship is proud to be at the forefront of what has become the digital center of customer experience, loyalty and monetization — mobile app experience (MAX).

Learn more about Airship here: Airship Newsroom + Airship Customers

Airship Benefits Summary

Workplace Flexibility (Fully Remote Option) + WFH stipends + Medical, Dental, & Vision Insurance (PPO/HSA Options) + Mental Health Benefits + Open PTO Policy (take the time you need) + 401(k) Retirement Plan w/a match + Stock Options + Professional Development Program ($1,750/year) + Mentorship Program + Employee Resource Groups + Culture Club + Supplemental Benefits (Life Insurance, Short/Long-Term Disability, Flexible Spending) + Parental Leave + Employee Assistance Program + Referral Bonus Program

Disclaimer

Duties and responsibilities described are not a comprehensive list and additional tasks may be assigned to the employee from time to time; or the scope of the job may change as necessitated by business demands and may be amended at any time at the sole discretion of the Employer.

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PMACS Processor

Employer: Lincoln Financial Group

The Role at a Glance

We are excited to bring on a PMACS Processor to support the Producer Solutions Operations business in a work from home environment.

Background Details
As the PMACS Processor, you will be responsible for building producer profiles in the PMACS system, ensuring the licensing and/or appointment details are accurate so the producer can sell business on behalf of Lincoln. If this sounds like a role for you, please read on!

What you’ll be doing

  • You will build producer profiles in the PMACS system, adding applicable license/appointment details to enable producers to sell Lincoln business.
  • You will work in a fast-paced, high-volume, production driven environment, adhering to various state and compliance guidelines during the producer set up process.
  • You will exhibit intermediate critical thinking and problem-solving skills to effectively assist internal/external customers while demonstrating flexibility, adaptability, comfort with ambiguity and responsiveness to meet customer needs.
  • You will recognize and research issues/concerns and suggest process improvements.

What we’re looking for

Must-have experience (Required):

  • High School Diploma or GED or minimum Associate degree in lieu of required experience.
  • 2-3 Years of Client Customer Support and Operations experience that aligns with the specific responsibilities for this position.
  • Excellent written and verbal communication skills.
  • Ability to maneuver through multiple systems/databases/platforms/software.
  • Ability to be adaptable/flexible as business needs change.
  • Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).

Nice-to have Experience (Preferred):

  • Knowledge of Producer Solutions Operations and/or PMACS experience.
  • Ability to evaluate information and the implications of a course of action or solution.
  • Excellent organizational skills with the ability to prioritize workload and multi-task while maintaining strict attention to detail.

What’s it like to work here?

At Lincoln Financial Group, we love what we do. We make meaningful contributions each and every day to empower our customers to take charge of their lives. Working alongside dedicated and talented colleagues, we build fulfilling careers and stronger communities through a company that values our unique perspectives, insights and contributions and invests in programs that empower each of us to take charge of our own future.

What’s in it for YOU:

  • A clearly defined career framework to help you successfully manage your career
  • Leadership development and virtual training opportunities
  • PTO/parental leave
  • Competitive 401K and employee benefits
  • Free financial counseling, health coaching and employee assistance program
  • Tuition assistance program
  • A leadership team that prioritizes your health and well-being; offering a remote work environment and flexible work hybrid situations
  • Effective productivity/technology tools and training

Work Arrangement

Work from Home : Employees will work from home and are not required to work in a Lincoln office on a regular basis.

Lincoln will evaluate the following when setting the successful candidate’s wage rate:
• Prior work or industry experience.
• Education level to the extent education is relevant to the position.
• Unique skills

About The Company

Lincoln Financial Group, a Fortune 200 company with over 10,000 employees, provides advice and solutions that help empower Americans to take charge of their financial lives with confidence. Our core business areas — Life Insurance, Annuities, Retirement Plan Services and Group Protection — focus on supporting, preserving and enhancing over 17 million customer’s lifestyles and retirement outcomes.

Headquartered in Radnor, Pennsylvania, Lincoln Financial Group is the marketing name for Lincoln National Corporation (NYSE: LNC) and its affiliates. The company had $324 billion in end-of-period account values as of June 30, 2021.

Ranked one of the Best Large Employers in America and Best Employers for Women by Forbes magazine as well as one of Newsweek’s Most Responsible Companies, Lincoln Financial Group makes a serious investment in our employees’ futures through a broad range of wealth accumulation and protection plans, health and wellness programs, and career development resources designed to help each individual reach their personal and professional goals.

Lincoln is committed to creating a diverse and inclusive environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Lincoln Financial Group is a committed corporate citizen included on major sustainability indices including the Dow Jones Sustainability Index North America and FTSE4Good. Dedicated to diversity and inclusion, we earned perfect 100 percent scores on the Corporate Equality Index and the Disability Equality Index. Follow us on Facebook, Twitter, LinkedIn, and Instagram.

Be Aware of Fraudulent Recruiting Activities

If you are interested in a career at Lincoln, we encourage you to review our current openings and apply on our website. Lincoln values the privacy and security of every applicant and urges all applicants to diligently protect their sensitive personal information from scams targeting job seekers. These scams can take many forms including fake employment applications, bogus interviews and falsified offer letters.

Lincoln will not ask applicants to provide their social security numbers, date of birth, bank account information or other sensitive information in job applications. Additionally, our recruiters do not communicate with applicants through free e-mail accounts (Gmail, Yahoo, Hotmail) or conduct interviews utilizing video chat rooms. We will never ask applicants to provide payment during the hiring process or extend an offer without conducting a phone, live video or in-person interview.

Additional Information

This position may be subject to Lincoln’s Political Contribution Policy. An offer of employment may be contingent upon disclosing to Lincoln the details of certain political contributions. Lincoln may decline to extend an offer or terminate employment for this role if it determines political contributions made could have an adverse impact on Lincoln’s current or future business interests, misrepresentations were made, or for failure to fully disclose applicable political contributions and or fundraising activities.

Any unsolicited resumes/candidate profiles submitted through our web site or to personal e-mail accounts of employees of Lincoln Financial Group are considered property of Lincoln Financial Group and are not subject to payment of agency fees.

Lincoln Financial Group (“LFG”) is an Equal Opportunity employer and, as such, is committed in policy and practice to recruit, hire, compensate, train and promote, in all job classifications, without regard to race, color, religion, sex (including pregnancy), age, national origin, disability, sexual orientation, gender identity and expression, Veteran status, or genetic information. Applicants are evaluated on the basis of job qualifications.

APPLY HERE

Patient Experience Associate

Employer: CareCentrix

Overview

Do you have the passion to make an impact on people’s lives? Then come join our team! CareCentrix is committed to making the home the center of patient care.

As a Healthcare Customer Service Expert in our Client Services Team, you make a difference every time you facilitate the initiation and termination of the care and services provided. You will have full accountability and ownership of customer issues that may arise during and after an order is processing. Prioritization and organization skills are key to being successful in this role.

Responsibilities

In this job you will:

  • Collect, interpret, verify, and accurately enter data from referral sources and completed paperwork to process orders.
  • Work closely with health plans/payers and maintain strong business relationships.
  • Ensure the patient qualifies for the type and quantity of product(s) ordered based upon the patient’s insurance and/or contract guidelines. Obtain insurance authorization when necessary.
  • Provide appropriate issue resolution and/or escalation when needed.

You are going to love this role if:

  • You possess excellent communication skills both verbal and written.
  • You are able to manage multiple tasks in a high call volume environment while demonstrating organizational skills, independent thought, and critical thinking.

Qualifications

You should get in touch if:

  • You have a high school diploma or the equivalent.
  • You have a minimum of one year billing, insurance, or claims experience.
  • You embrace the values of accountability, consistency, engagement, patient compassion, empowerment, respect and outstanding service.
  • You are fun to work with and enjoy what you do!

What we offer:

  • Starting Pay for external hires is $16.35/hr + Incentive Bonus Opportunity. The pay range included in this posting reflects future growth / earning potential.
  • Full range of benefits including Health, Dental and Vision with HSA Employer Contributions and Dependent Care FSA Employer Match.
  • Profit Sharing, generous PTO, 401K Savings Plan, Paid Parental Leave, free on-demand Virtual Fitness Training and more.
  • Advancement opportunities, professional skills training, and tuition Reimbursement
  • Great culture with a sense of community.

CareCentrix maintains a drug-free workplace.

APPLY HERE

Seasonal Email/Chat Specialist II – TN

About Gap Inc.
Our brands bridge the gaps we see in the world. Old Navy democratizes style to ensure everyone has access to quality fashion at every price point. Athleta unleashes the potential of every woman, regardless of body size, age or ethnicity. Banana Republic believes in sustainable luxury for all. And Gap inspires the world to bring individuality to modern, responsibly made essentials.    

This simple idea—that we all deserve to belong, and on our own terms—is core to who we are as a company and how we make decisions. Our team is made up of thousands of people across the globe who take risks, think big, and do good for our customers, communities, and the planet. Ready to  learn fast, create with audacity and lead boldly? Join our team.

About The Role
In this role we are hiring for a mix of shifts which will require at least one weekend shift per week. You will work in an energizing, fast-paced environment focused on delivering exceptional service to our customers through multiple interactive channels of communication. You will be Customer Curious as you support and improve the customer experience and satisfaction. You are an agile solution seeker and are comfortable multi-tasking to solve problems quickly with satisfying solutions while empowered to do the right thing.

This is a remote position working from home in Tennessee only. You will be required to complete three-weeks of full-time virtual training (Monday – Friday) in addition to coming on-site once to pick-up equipment and complete paperwork. Orientation classes will start in September.

What You’ll Do
Provide excellent customer service by recognizing and responding appropriately, in verbal and written format, to customer’s requests in an efficient and timely manner
Embracing a mentality of doing the right thing with focus on providing first contact resolution, utilizing a variety of resources
Deliver results through exceptional decision quality and problem-solving skills, with an extraordinary focus on resolution for a positive customer experience
Act in the capacity of “Brand Expert” on policies, procedures, and promotions to provide accurate information to both internal and external customers
Use established tools and procedures to identify, organize and categorize information
Who You Are
Experience driving customer satisfaction through chat and/or email and/or voice communication preferred
Proven experience in customer service and/or a high pressured, multitasked environment
Solution oriented individual with strong written and verbal communication skills
Able to manage complex issues and de-escalate situations
Ability to create innovative solutions and processes that enhance the customer experience
Great at leveraging technology and navigating multiple systems at once
Benefits At Gap Inc.
Merchandise discount for our brands: 50% off regular-priced merchandise at Gap, Banana Republic, Old Navy and Athleta, 30% off at Outlet
Telehealth: Live on-demand video visits with a physician 24/7
Access to specially negotiated discounted rates for Vision and Dental care
Safe & Clean Environment
Incentive Based Pay
Climate Controlled Environment
Opportunity to convert to Full Time
Weekly Pay
Gap Inc. is an equal-opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. We have received numerous awards for our long-held commitment to equality and will continue to foster a diverse and inclusive environment of belonging. This year, we’ve been named as one of the Best Places to Work by the Humans Rights Campaign for the fourteenth consecutive year and have been included in the 2019 Bloomberg Gender-Equality Index for the second year in a row.

US Candidates – Non NYC
Please note that effective, June 30, 2022, Gap Inc. will no longer require any of its employees to wear face masks or require proof of COVID vaccination, unless required by local or state/provincial mandates or as part of Gap Inc’s quarantine guidelines after being exposed to or testing positive for COVID. Therefore, please disregard any language in any job posting that refers to Gap Inc.’s face mask and proof of vaccination policy as said policy is no longer effective.

US Candidates – NYC
Beginning December 27, 2021 the City of New York requires all employees in the City who work on site to provide proof that they are fully vaccinated against COVID-19, unless an exemption from the vaccine requirement is approved due to an accommodation for a disability, a sincerely held religious belief or other legally protected basis (including status as a victim of domestic violence, stalking or sex offenses).

APPLY HERE

Qualitative Market Research Project Manager – Remote Position

Qualitative Recruiting Project Manager (Full Time)

Title: Project Manager, Qualitative Services

FLSA Classification: Salaried, exempt

Supervisor: Director, Qualitative

Job Purpose: The Qualitative Project Manager is responsible for overseeing market research projects from start to finish as well as managing the Associate Project Managers. Focus Forward, LLC emphasizes a team approach and expects every person to perform any reasonable task or request that is consistent with fulfilling company objectives.

Typical Physical Demands: Regular use of hands to manipulate office equipment, phones and computer keyboard. Frequently sit and stand to do clerical work, including maintaining files, reports and binder logs. Regularly lift and move office supplies up to 20 pounds.

Typical Work Conditions: Work is performed in a remote office environment. Employee frequently interacts directly with staff members throughout the company and clients during the workday, in both verbal and written forms. Work may require occasional weekend and/or evening work.

Position Type/Expected Hours of Work: This is a full-time position. Days and hours of work are Monday through Friday, 8:00 a.m. to 5:00 p.m. ET. Occasional evening and weekend work may be required as job duties demand.

Essential Job Functions:

  1. Coordinating, monitoring and executing market research project activity to meet our clients’ project goals within a specified time period
  2. Project set up and maintenance
  3. Daily client contact involving updates, phone and e-mail contact. This role is heavily involved in client contact on each specific project
  4. Quota management to ensure that all projects are recruited properly and efficiently
  5. Oversee project confirmations and make necessary adjustments as needed
  6. Oversee that panelists are treated/incentivized properly for participating
  7. Ability to manage numerous projects simultaneously
  8. Ability to use various systems to aid in project management including survey tools, excel, google sheets
  9. Monitoring internal project costs and feasibility throughout fielding and create final invoices for clients
  10. Ability to work with Associate Project Managers as well as the internal recruiting team assigned to your projects to ensure success of requested tasks

Competencies:

  1. Team Skills
  2. Organization/Time Management skills
  3. Oral Communications
  4. Written Communications
  5. Maximizing Quality
  6. Client/Customer Orientation
  7. Initiative
  8. Results Orientation

Job Requirements/Qualifications:

This position requires a four-year degree from an accredited university or college. Previous market research experience preferred. The ideal candidate will be highly skilled in organization and time management. Strong interpersonal and communication skills needed with the ability to create, compose, and edit written materials. Provides a positive company image to the public and our clients

Leadership and Organizational Responsibilities:

This position requires ongoing coordination, communication and/or team problem solving within functional areas of work production or service quality.

Salary and Benefits:

  • Fully Remote
  • Competitive Salary
  • Medical, Dental, and Vision
  • Generous PTO policy
  • 401K program

APPLY HERE