Remote Maps Quality Rater – English USA

Maps Quality Rater

Do you have a good sense of direction? Always know you have a better route than your GPS? Are you a fast and savvy researcher?

We have a fun opportunity for you!

Welocalize is looking for American English speakers based in the US as a remote freelance Maps Quality Rater.

You will be working remotely for a leading tech company using a web-based tool to evaluate maps. If you want to help shape the future of local maps and be a part of this important global project, apply below.

Project Details

Location: Must be located in the US – but you work remotely!
Hours: 10-20 hours per week; set your own schedule
Pay Rate: based on complexity of task
BONUS: Sign Up Bonus Available!
Start date: ASAP
Employment Type: Freelance

REQUIREMENTS:
Fluency in English (USA)
Must be currently located in the US
Organized and self-sufficient, able to work remotely independently
Ability to follow instructions in English and comply with the project guidelines expected by the client
Must sign a Non-Disclosure Agreement to protect client confidentiality
Must pass a rigorous quality test designed by our client before starting work
Must be the only member of your household to work as a Maps Quality Rater
When you join Welocalize, you have the opportunity to bring your career to the next level:

  • receive a steady income and long-term partnership while working from the comfort of your own home
  • professional development: work on exciting projects that will empower you keep learning and growing
  • work with a multicultural, international team
  • 24-hour, 6-days a week support from our Community team.

If this opportunity sounds appealing to you, click here to sign the Welocalize NDA and apply below.

APPLY HERE

Menu Quality Specialist

ezCater is the most trusted provider of corporate food solutions – a $300+ billion market in the US alone. ezCater is purpose-built for business. ezCater’s corporate food platform and flexible, scalable food solutions allow organizations to centralize and track their food spend, and fulfill everything from daily employee meals to client meetings and company all-hands. ezCater backs this up with business-grade, best-in-class, customer service and an unmatched nationwide footprint. We’re backed by top investors including Insight, Iconiq, Lightspeed, GIC, SoftBank, and Quadrille, and had an up-round in December of 2021 when we were valued at $1.6 billion.

ezCater menus are the beating heart of our marketplace. At the intersection of both sides of our platform, ezCater menus simultaneously guide our customers to place the perfect order and help our partners grow their catering businesses. Whether customers are looking for BBQ sandwiches for their team building seminar, vegan Korean noodles for their department outing, or a festive holiday meal for their office party, our carefully curated menus provide both the attention to detail and the streamlined experience that lead customers to say, time and time again, that we really do make their lives easier.

Menu Quality Specialists are on the frontlines of quality control for each and every menu on the ezCater platform. Our quality specialists support our mission for an error-free network by reviewing & improving newly transcribed & modified menus to ensure we balance ezCater’s standards & style with our catering partners’ brands — all while keeping both accuracy and functionality for our customers top of mind. They keep a pulse on the team’s quality data, monitoring trends across folks in training and beyond, providing feedback & coaching to help them improve, and ensuring proper procedure as style and regulatory standards evolve.
What You’ll Do:
Review & edit ezCater menus for quality & accuracy as they go live on the platform.
Revise & maintain our catalog of existing menus as offerings change over time.
Gather data and report on trends to track progress and drive team & individual development.
Provide written & verbal feedback to support both new & veteran teammates as they learn best practices, adjust to new processes, and make quality improvements.
Own process enhancements to propel success for our catering partners and efficiency for the team.
What You Have:
Dedication to the finer details. You’ll be reviewing and correcting menus on multiple platforms and in a variety of formats.
Devotion to upholding our high quality standards while meeting team & individual deadlines.
Experience with editing content. You’ll be examining the fine details to ensure that each menu is customer-ready.
A passion for learning. We created our database of style & standards ourselves, and we’ll expect you to jump in, become an expert, and help us make it better.
Excellent verbal and written communication skills. You’ll be providing both verbal and written feedback to peers and our team will count on you to explain processes clearly & coherently.
Growth mindset! A passion for innovation and constantly trying new things – and the curiosity and metrics-driven attitude to track everything you do.
The national cash compensation range for this role is $44,000 – $51,000.

*Please note: Final offer amounts are determined by multiple factors, including prior experience, expertise and region & may vary from the amount above. This range does not represent additional compensation benefits (such as equity, 401K or medical, dental or vision insurance).

ezCater does not sponsor applicants for work visas or legal permanent residence.

APPLY HERE

Virtual Receptionist

About the Virtual Receptionist Position

Reesby.com.au are hiring a virtual receptionist. As our receptionist, you will be the first point of contact for the company, and you will provide administrative support across the organization.

You’ll handle the flow of people through the business and online, ensuring that all receptionist responsibilities are completed accurately and delivered promptly, with high quality.

Receptionist Responsibilities

  • Assist visitors by phone or email greeting, welcoming, directing and announcing them appropriately
  • Answer, screen and forward any incoming phone calls while presenting essential information when needed
  • Receive and sort daily email/enquiries
  • Update appointment calendars and plan meetings/appointments
  • Complete other clerical receptionist duties such as filing, document management and creation

Receptionist Requirements

  • Come experience in a front office, preferably handling receptionist responsibilities
  • Proficient with Microsoft Office Suite
  • Professional appearance
  • Solid communication skills both written and verbal
  • Resourceful and proactive, able to deal with issues as they arise
  • Capacity to organize, multitask, prioritize and work under pressure
  • High school degree

APPLY HERE

Quality Analyst (J.Lodge)

Security Clearance required:

No clearance required

Cognosante is on a mission to transform our country’s healthcare and national security systems. With our health and security-focused solutions, we help public sector organizations achieve the important task of providing the best possible public services to American Citizens. From Enterprise IT, Data Science, and Security Services, to full-scale Consumer Engagement and Interoperability solutions, we are moving government services forward with transformation and innovation. Learn how we are making a difference in people’s lives today!

Job Description

The role of the Quality Analyst is to perform quality assurance audits on phone calls, emails, and chats. The analyst will review and grade customer contact events for technical accuracy, compliance to policies and procedures, and observable soft skills. The analyst may also provide measurements to help gauge the customers overall level of satisfaction with the contact event.

Schedule, Reporting and Training:

PART TIME Employees: A typical workweek will consist of 4-hour shifts per day, Monday- Friday, between the hours of 8am – 5pm EST. Two shifts are available, 8am – 12pm and 1pm – 5pm (all times based on Eastern Time Zone). All employees are required to commit to at least 20 hours per week.

Training will include 2- 3 weeks of remote web based training and 9 – 10 weeks of additional on the job training. Classes will run 4-5 hours per day, Monday- Friday, between the hours of 8am – 5pm EST. Breaks will be administered.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Job Requirements:

Must have a safe and secluded at-home office that is free of normal household distractions

Typing speed of 35wpm with at least 85% accuracy

Must have a home PC equipped with MS Word and MS Excel

Must be proficient with MS Word and Excel

Must have basic computer skills

Strong customer service skills required

Strong verbal and written skills (excellent grammar, punctuation and spelling required)

High school diploma or GED required. College degree preferred.

Competencies

To perform this job successfully, the individual should demonstrate the following competencies:

Technical Skills – Assesses own strengths and weaknesses; Pursues training and development opportunities; Strives to continuously build knowledge and skills; Shares expertise with others.

Quality Management– Looks for ways to improve and promote quality; Demonstrates accuracy and thoroughness.

Judgment – Displays willingness to make decisions; Exhibits sound and accurate judgment; Supports and explains reasoning for decisions; Includes appropriate people in decision-making process; Makes timely decisions.

Planning/Organizing – Prioritizes and plans work activities; Uses time efficiently; Plans for additional resources; Sets goals and objectives; Develops realistic action plans.

Innovation – Displays original thinking and creativity; Meets challenges with resourcefulness; Generates suggestions for improving work; Develops innovative approaches and ideas; Presents ideas and information in a manner that gets others’ attention.

Language Skills

Must have strong written and verbal communication skills.

Computer Skills

To perform this job successfully, an individual should have knowledge of database software, spreadsheet software and word processing software.

Physical Demands 

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to sit. Specific vision abilities required by this job include close vision, color vision and ability to adjust focus.

Quick tips on virtual hiring success:

Test your tech—make sure your internet connection and video conferencing program are both working prior to your interview.

Dress appropriately—dress for success and ensure your surroundings are tidy. 

Be prepared—do your homework, rehearse your responses to key interview questions, and prepare your own questions.

Be personable—make eye-contact, smile often, and demonstrate enthusiasm for the role.

Remove distractions—engage with the interviewer by removing all distractions, including your smartphone.

Cognosante will not provide sponsorship for employment-based immigration benefits for this position.

Cognosante requires all employees regardless of position, work location or telework status to be fully vaccinated against COVID-19 unless prohibited by federal, state, or local laws. Cognosante will consider requests for reasonable accommodations due to disability or a sincerely held religious belief or otherwise in accordance with any federal, state, or local laws.

Like many other growing companies, Cognosante has been targeted by scammers attempting to make fraudulent job offers to potential candidates. Communication from Cognosante recruiting will only be sent with an official corporate domain email (e.g., @cognosante.com or @accurate.com) and not a commercial domain e-mail (e.g., @gmail.com or @yahoo.com). We will never request payment from you, nor will we send payment to you, prior to your start date. If you have been asked to send or receive any payment, or if you have any doubt about whether you have been contacted by a Cognosante employee, please contact us at [email protected]. Thank you.

Cognosante is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.

APPLY HERE

Claim Associate – Work From Home

Job Description

Overview

Where you’ll work:

This is a work from home opportunity, competitive candidates must reside withing the Columbia, MO area. 

Compensation:

Starting pay is $18.25-$19.25 per hour.  This Claims position is eligible for up to $2,000 in Welcome Bonuses throughout the first year of employment.

You are also eligible for:

  • An annual bonus based on individual and enterprise performance
  • Annual merit increases

Benefits:

We like to reward our employees for their hard work and commitment. That is why we offer benefits you might not find other places:

  • Paid Time Off (PTO), plus:
    • 5 days of Life Leave to take care of yourself and your family
    • Paid Volunteer Time
    • Annual Celebration Day to celebrate what’s important to you
    • Parental leave for mothers and fathers
  • Wellness and mental health programs 
  • 401(k) Savings Plan
  • Medical, dental and vision
  • Health Reimbursement Account, Health Care Flexible Spending Accounts, and life insurance 
  • Tuition Reimbursement/Community College Tuition Program
  • Discounts from hundreds of retailers through our Perks at Work program
  • Development and Mentor programs designed to help our employees grow and achieve their specific career goals
  • Employee Resource Groups – State Farm’s Good Neighbor Culture celebrates diversity and promotes an inclusive environment where all employees feel welcomed, valued, and respected. The State Farm Employee Resource Group (ERG) program is a key element in our Enterprise D&I Structure and Strategy.

Responsibilities

As a leader in the insurance and financial services industry, we hire the best employees to serve our customers. When you join our team, you can feel good knowing you are helping our customers recover from the unexpected. Our Claims Associates are committed to helping our customers through the claims process while providing Remarkable® service. This includes:

  • Proactively investigating claims, applying coverage, accurately documenting the file, and paying what is owed
  • Answering inbound calls and making outbound calls to customers and claimants
  • Supporting our customers through personalized, caring, and simple interactions

Employees must successfully complete all required training, including applicable licensing exam(s) and background checks required of various state(s).Hours of operation are continually evaluated and may change based on business need. Successful candidates are able and willing to work flexible work shifts and may be asked to work overtime and/or irregular hours. This opening is for any/all Claims Associate positions across our Claims segment.
Qualifications

Competitive candidates demonstrate the ability to:

  • Communicate clearly, professionally, and empathetically
  • Accurately document claim files
  • Process information and make sound, fact-based decisions
  • Multi-task across technical platforms within a fast-paced call center environment
  • Value accountability and hold themselves to the highest professional standard

APPLY HERE