by twochickswithasidehustle | Oct 9, 2022 | Uncategorized
Company Overview
Join us on our mission to elevate customer experiences for people around the world. As a member of the Everise family, you will be part of a global experience company that believes in being people-first, celebrating diversity and incubating innovation. Our dedication to our purpose and people is being recognized by our employees and the industry. Our 4.5/5 rating on Glassdoor and our shiny, growing wall of Best Place to Work awards is a testament to our investment in our culture. Through the power of diversity, we celebrate all cultures for their uniqueness and strengths. With 13 centers around the world and a robust work at home program, we believe great things happen when we work with people who think differently from us. Find a job you’ll love today!
Position Purpose:
The Specialist – Quality Assurance is responsible for ensuring that all calls adhere to the quality guidelines as set forth by the client and by Everise. The QAR achieves this objective by constantly monitoring the associates’ transactions, scoring these monitors, and providing active personal coaching and feedback to the associates.
Job Requirements:
• Monitor/audit each assigned associate in accordance with Everise and client requirements
• Work with supervisors and management to ensure that all associates are meeting quality standards
• Provide training as needed to both new hires and experienced associates
• Attend and contribute to both internal and client calibration sessions
• Remain knowledgeable on project information by keeping training manual and memos updated, and taking calls on assigned engagement(s)
• Any other duties and responsibilities assigned by management of the company
Qualifications:
• High school diploma or equivalent required. Some college preferred
• At least 1 year customer service and/or sales experience, preferably in a call center environment
• Proficiency in Microsoft Office applications, especially MS Word and Excel
• Excellent oral and written communication skills
• Detailed-oriented
• Analytical skills
• Exceptional motivational and interpersonal skills
• Able to work independently
• Flexible Schedule
• Dependability regarding completion of assignments and attendance
• Ability to pass a background check and/or drug screen
APPLY HERE
by twochickswithasidehustle | Oct 9, 2022 | Uncategorized
Date: Sep 29, 2022
Location: Any city, VA, US, 99999
Req ID: 14234
It takes great medical minds to create powerful solutions that solve some of healthcare’s most complex challenges. Join us and put your expertise to work in ways you never imagined possible. We know you’ve honed your career in a fast-moving medical environment. While Gainwell operates with a sense of urgency, you’ll have the opportunity to work more flexible hours. And working at Gainwell carries its rewards. You’ll have an incredible opportunity to grow your career in a company that values work-life balance, continuous learning, and career development.
Your role in our mission
Enters various types of data including statistical, financial, technical and personnel into computer databases, in accordance with established guidelines.
Verifies entered data for accuracy; revises, adjusts and/or corrects information to maintain accuracy.
Assists department employees in completing and submitting computerized forms in a timely manner.
Coordinates data entry functions to reduce redundancy and increase cost effectiveness.
Checks and monitors the work of less experienced data personnel for accuracy and efficiency.
Generates reports, both standard and as requested, and conducts other related activities, as requested.
What you should expect in this role
Remote Opportunity
The pay range for this position is $30,500.00 – $43,500.00 per year, however, the base pay offered may vary depending on geographic region, internal equity, job-related knowledge, skills, and experience among other factors. Put your passion to work at Gainwell. You’ll have the opportunity to grow your career in a company that values work flexibility, learning, and career development. All salaried, full-time candidates are eligible for our generous, flexible vacation policy, a 401(k) employer match, comprehensive health benefits, and educational assistance. We also have a variety of leadership and technical development academies to help build your skills and capabilities.
We believe nothing is impossible when you bring together people who care deeply about making healthcare work better for everyone. Build your career with Gainwell, an industry leader. You’ll be joining a company where collaboration, innovation, and inclusion fuel our growth. Learn more about Gainwell at our company website and visit our Careers site for all available job role openings.
APPLY HERE
by twochickswithasidehustle | Oct 7, 2022 | Uncategorized
Job Description
About Conduent
Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments – creating exceptional outcomes for our clients and the millions of people who count on them.
You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.
Job Description
LOCATION: Remote
PAY RATE: $19/hour, with possible over time
SCHEDULE: 40 hours a week-schedules
JOB DUTIES:
- Responsible of following up with vendors and providers
- Follow Directions and Instructions
- Works within established procedures and practices.
KNOWLEDGE AND SKILLS
- Microsoft suite ( Word, Excel, PowerPoint, Teams)
- Knows how to work independently.
- Excellent organizational and communication skills
- Excellent attention to detail
- Excellent writing and spelling skills
- Persistent and results-oriented
Job Track Description:
- Performs business support or technical work, using data organizing and coordination skills.
- Performs tasks based on established procedures.
- In some areas, requires vocational training, certifications, licensures, or equivalent experience.
General Profile
- Ability to perform in an analytical and operational process.
- Entry-level position with limited requirements for licenses, training, and certifications.
- Applies experience and skills to complete assigned work.
- Works within established procedures and practices.
- Works with a close degree of supervision.
Functional Knowledge
- Has basic skillset in a range of processes, procedures, and systems.
Business Expertise
- Supports in the achievement of company goals by understanding how teams integrate for the best outcome.
- Impacts a team through quality of the services and information provided.
- Follows standardized procedures and practices and receives close supervision and guidance.
- For consistency, methods and tasks are described in detail.
Leadership
- Has no supervisory responsibilities.
Problem Solving
- Ability to problem solve, self-guided.
- Evaluates issues and solutions to provide the best outcome for the client and end-users.
- Has limited opportunity to exercise discretion.
Interpersonal Skills
- Exchanges information and ideas effectively.
Responsibility Statements
- Assesses calls to provide service immediately, be transferred, or require follow-up for client resolution.
- Identifies customer needs by referring to case notes and examining each as a specific case.
- Performs routine call center activities concerning business products and services.
- Uses standard scripts and established guidelines and under supervision, to meet SLAs.
- Provides customers with information that is specialized.
- Communicates in a warm and empathetic manner.
- Gathers all necessary information to update the database.
- Escalates issues to senior levels, based on complaints or concerns.
- Explains company policies to customers.
- Performs other duties as assigned.
- Complies with all policies and standards.
APPLY HERE
by twochickswithasidehustle | Oct 6, 2022 | Uncategorized
Employer: HealthMark Group
Entry Level
HealthMark Group is a leader in health information management and technology focusing on serving the health information management needs of physician practices and hospitals throughout the nation. HealthMark Group’s innovative technology and superior customer service enable clients to streamline operations by outsourcing administrative support functions such as the release of information and form completion processes. By integrating experience, technology and service, we help hospitals, health systems and clinics concentrate on what they do best, patient care.
HealthMark Group is growing and looking for bright, energetic and motivated candidates to join our team. This is an entry level position and an exciting opportunity for someone looking to start their career with a fast-growing company.
Our Data Entry role involves entering data from various sources into the company computer system for processing and management. A candidate working in data entry will need to efficiently manage a large amount of information that is often sensitive or confidential.
Location: Can work remotely
Entry level job duties include but not limited to:
- Preparing and sorting documents for data entry.
- Entering data into database software and checking to ensure the accuracy of the data that has been inputted.
- Resolving discrepancies in information and obtaining further information for incomplete documents.
- Reports directly to Quality Control/Data Entry Manager
- Completes Data Entry of all requests
- Records any relevant notes on specific requests for further/proper handling throughout the request life cycle
- Identify and accurately classify each request
- Uphold HealthMark Group’s values by following our C.R.A.F.T.
- Work quickly to meet the high-volume demand
Requirements:
- Computer literacy and familiarity with various computer programs such as MS Office (formal computer training may be advantageous in progressing in this career)
- Attention to detail
- Knowledge of grammar and punctuation
- Ability to work to time constraints
When applying, it would be greatly appreciated if you would complete the assessment screening process. This helps us to set candidates apart and make more informed decisions.
Job Type: Full-time $14.00 to 16.00 per hour DOE
APPLY HERE
by twochickswithasidehustle | Oct 6, 2022 | Uncategorized
Employer: CorVel Corporation
The Data Entry role is a very dynamic position where the associate will be supporting a critical part of Intake Operations for CorVel. The Data Entry agent is responsible for entering into CareMC email, fax, or written correspondence claim requests. The role requires the individual to manage their own work that has been assigned to them on a daily basis. This role is remote and does require the associate to hit daily production numbers to ensure timeline are met for our clients. This is a remote work opportunity.
Schedule for this role is 9-6pm, M-F with rotating weekends every 4th weekend.
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES:
- Enter into CareMC application any assigned Email or Faxed requests from customer.
- Use all available resources to correctly follow the clients filing requirements and/or fill in missing information.
- Ability to multitask between applications utilizing 2 monitors
- Consult with Supervisor or other departments to clarify answers to inquiries.
- Contact AM if applicable to complete filing of claim
- Maintain reports and spreadsheets as needed.
- Requires punctual and consistent attendance.
- Ability to hit daily performance goals
- Exceptional quality on daily work
- Additional duties as assigned.
KNOWLEDGE & SKILLS:
- Proficiency in entering in Workers Comp claims in CareMC
- Proficient in Microsoft Office 2016 tools (Word, Excel, Teams)
- Solid Communication skills written and verbal
- Attention to Detail and ability to prioritize work
- Decision Making and Time management skills
- Customer/Client Focus and Teamwork
- Problem Solving/Analysis
- Schedule flexibility
EDUCATION/EXPERIENCE:
- Filing Workers Comp claims in Caremc
- High school diploma or equivalent
About CorVel
CorVel, a certified Great Place to Work® Company, is a national provider of industry-leading risk management solutions for the workers’ compensation, auto, health and disability management industries. CorVel was founded in 1987 and has been publicly traded on the NASDAQ stock exchange since 1991. Our continual investment in human capital and technology enable us to deliver the most innovative and integrated solutions to our clients. We are a stable and growing company with a strong, supportive culture and plenty of career advancement opportunities. Over 4,000 people working across the United States embrace our core values of Accountability, Commitment, Excellence, Integrity and Teamwork (ACE-IT!).
A comprehensive benefits package is available for full-time regular employees and includes Medical (HDHP) w/Pharmacy, Dental, Vision, Long Term Disability, Health Savings Account, Flexible Spending Account Options, Life Insurance, Accident Insurance, Critical Illness Insurance, Pre-paid Legal Insurance, Parking and Transit FSA accounts, 401K, ROTH 401K, and paid time off.
APPLY HERE
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