Data Processing Operator

by | Nov 6, 2022 | Uncategorized

MethaneSAT

Overview
Put your passion and skills to work for the planet. Climate change is the most urgent issue of our time, and we need people like you to help us build a vital Earth — for everyone.

We’re Environmental Defense Fund, a fast-paced nonprofit with a growing staff of more than 850 people in nearly 30 countries. We deliver game-changing solutions that cut climate pollution and strengthen people’s ability to thrive despite the effects climate change is already having. We work wherever we can have the most impact, from local communities to top companies to governments worldwide, and even in space.

Our culture, values and commitment to diversity make EDF an exciting and meaningful place to work. Every job here makes a difference. Won’t you join us?

Responsibilities

MethaneSAT, LLC, an affiliate of Environmental Defense Fund (EDF) is launching a new, high performance, purpose-built satellite—MethaneSAT—to map and measure oil and gas methane emissions worldwide, with the potential to assess emissions from the full range of man-made sources. The satellite will enable us to gather methane emissions data on a global scale and with data from other sources, locate and quantify these emissions. Data from MethaneSAT will help EDF reduce methane emissions by 45% by 2025 and holds the potential to help reduce the temperature of our planet by as much 0.5 degrees C by the end of the century. This could be the most impactful environmental project yet conceived.

Job Details
The position can be performed either 100% remotely from home within the U.S. or on a hybrid arrangement out of any U.S.-based EDF office. The initial schedule for this position is Monday-Friday on a standard 7-hour per day schedule, with an expectation for schedule variability (with potential weekand coverage rotations) as this team continues to expand.

Overall Function
The Data Processing Operator will work with our scientists and engineers to execute the day-to-day science data processing operations for the MethaneSAT and MethaneAIR missions. MethaneSAT, LLC is responsible for providing the cloud architecture and services, production software, and for executing the data processing operations, as well as managing the end data products for the various user communities.

Working across several organizations, both internal and external, you will strive to understand the overall processing landscape and then prioritize and execute the production operations to ensure MethaneSAT is delivering timely and meaningful data products. The Data Processing operator will own and drive the ongoing science data processing operations and deliverables, incorporating stakeholder needs, addressing problems, and overseeing performance.

This position will report to the Production Operations Manager for MethaneSAT, LLC, and will work closely with other MethaneSAT, LLC staff, key contractors, partners, and EDF staff. The position will require a non-standard, flexible schedule, which at times will require weekend shifts and off hours

Key Responsibilities

The Data Processing Operator will be responsible for the following:

  • Operate multiple MethaneSAT and MethaneAIR cloud-based processing platform instances to produce standard products associated with satellite, aerial, and reprocessing campaigns. Ensure products satisfy the quality standards and the platforms operate to the high-availability operating level agreements.
  • Monitor platform dashboards and alarming systems to ensure the processing platform is functioning per capacity expectations and OLAs. Identify, triage, and remediate known processing issues. Escalate platform-wide issues to ensure high-availability operations.
  • Configure and initiate processing of Aerial/Reprocessing products in the processing platform. Ensure close coordination with the Science/Advocacy teams regarding processing parameters and special instructions required. Maintain production forecasts and records for manually-initiated production campaigns to ensure alignment and visibility.
  • Execute product Quality Control inspections under the umbrella of the MethaneSAT Quality Assurance program. Enter and maintain QC records for continual analysis and quality improvement.
  • Create and maintain processing platform operational documentation such as operational procedures, training materials, and knowledge bases.
  • Participate in advancing EDF DEI goals in which people from all backgrounds and experiences feel connected, included, and empowered to address the environmental and organizational challenges in alignment with EDF values.

To accomplish these, the Data Processing Operator will provide the daily oversight for data processing operations to include:

  • Working closely with the Science Team and MLLC Engineering Leads to navigate differing demands and priorities to execute the daily data production operations.
  • Collaborating effectively to identify ongoing priorities for data processing workflows and distilling these into schedules and plans for the production operations.
  • Ensuring we are working to a common set of data processing goals and objectives.

Qualifications

  • Bachelor’s degree in a science or technical discipline, or equivalent experience required.
  • At least 3 years of relevant professional experience in data processing or similar computer operations.
  • Demonstrates self-awareness, cultural competency and inclusivity, and ability to work with colleagues and stakeholders across diverse cultures and backgrounds.
  • Demonstrated experience working within a team and collaborating with colleagues and partners of varied backgrounds and experience.
  • Previous experience using software tools such as Kubernetes, Flyte, Jira, or other cloud & open-source systems is a plus
  • Strong ability to work independently on a multi-disciplinary team, using independent judgment required to plan, prioritize, and organize diversified workload.
  • Affinity for a fast-paced work environment.
  • Must be a US person (citizen, green card holder); MethaneSAT, LLC is unable to offer employer-based sponsorship for this role at this time

APPLY HERE

Marketing Coordinator

by | Nov 6, 2022 | Uncategorized

Xtend Healthcare

Xtend Healthcare, a Navient company, is nationally recognized as the industry-leading provider of comprehensive revenue cycle solutions to hospitals and health systems. Sustaining healthcare revenue cycle improvement is our exclusive focus with experience in all 50 states and more than 30 years of dedicated health revenue cycle experience. We are committed to delivering solutions built around the broad revenue cycle needs of our clients.

Xtend Healthcare focuses on both clinical and financial interoperability to maximize collection of net revenue. Xtend Healthcare provides an array of solutions for our customers including full and partial revenue cycle outsourcing, third-party insurance follow-up, self-pay, coding, CDI, and consulting services.

THIS POSITION IS REMOTE (WORK FROM HOME).

TheMarketing Coordinator will work with members of the Xtend team in the proposal writing process, performs marketing tasks and provides backup for contracting.  This position supports Xtend’s Sales, Marketing and Deal Design teams in order to create effective proposals, marketing campaigns and contracts.  Identifies and develops process improvements to streamline the bid-to-contract process and marketing efforts.

JOB SUMMARY:

1. Proposal Writing and Presentations                                           

  • Gathers proposal information by identifying sources of information; coordinating submissions to ensure each section is written in a consistent format and completed according to the instructions.
  • Develops proposal by assembling information including project scope, objectives/outcomes/deliverables, implementation, methods and standards of performance; writing, revising, and editing drafts.
  • Follows up with individuals to get feedback and revisions and ensure that the proposal development stays on schedule and is completed and submitted on time.
  • Prepares presentations by evaluating text, graphics, and binding; coordinating printing.
  • Maintains quality results by using templates; following proposal-writing standards including readability, consistency, and tone.
  • Obtains approvals by reviewing proposal with key managers and stakeholders.
  • Improves proposal-writing results by evaluating and re-designing processes, approach, coordination, and templates; implementing changes as necessary.
  • Updates job knowledge by participating in educational opportunities; reading trade publications.
  • Accomplishes organization goals by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job functions.

2. Marketing  

  • Plans meetings and trade shows by identifying, assembling, and coordinating all requirements including travel planning; establishing contacts; developing schedules and assignments; coordinating mailing lists.
  • Keeps promotional materials ready by coordinating requirements with corporate marketing department; inventorying stock; placing orders; verifying receipt.
  • Compares, analyzes and refreshes templates to streamline workflows within the sales and marketing team.
  • Assist with all marketing programs, being direct mail, print or digital.

3. Design   

  • Designs sales presentations in ECOS, PowerPoint, and Excel to provide appropriate business intelligence for the sales team.
  • Uses expertise in the industry to create original content for use in sales and marketing efforts.
  • Supports ad hoc graphics/design requests.

4. Contracts       

  • Assists on an as needed basis with the creation/development of client contracts to expedite contract execution for the sales team.
  • Identifies elements needed for specific contracts by tailoring templates to meet client needs.
  • Reviews contracts for accuracy to ensure version control is intact and revisions approved before final execution.
  • Liaison with sales to ensure contracts are completed in a timely manner and that any risks/opportunities are quickly identified and appropriately escalated to the executive team

MINIMIUM REQUIREMENTS:

  • Bachelor’s degree in Communications, Management, Business, etc. (additional equivalent experience above the required minimum may substitute for the required level of education)
  • Minimum 3 years of proposal creation experience managing diverse projects
  • Minimum 3 years of marketing experience (additional equivalent education above the required minimum may substitute for the required level of experience)
  • Excellent written and oral communication skills
  • Strong interpersonal skills along with ability to persuade and negotiate
  • Excellent analytical skills
  • Must have working knowledge of Microsoft Office (Word, Excel, etc.)
  • Additional healthcare software experience a plus.
  • Ability to engage and influence leaders
  • Ability to build coalitions and alliances across the company
  • Potential travel up to 10% of the time

PREFERRED QUALIFICATIONS:

  • Knowledge of healthcare industry
  • Experience in a role managing activities with a multi-site organization
  • Experience analyzing sales and forecast data
  • Team Player with strong organizational, communication and persuasion skills
  • Thinks outside the box to identify new strategies and approaches for the organization
  • Ability to organize materials and make presentations in front of a group
  • Ability to multi-task and work with minimal supervision within a team environment
  • Ability to maintain a high level of professionalism in a fast-paced environment
  • Competency with personal computers and internal systems
  • Ability to adapt and change quickly.
  • Flexibility with schedule

APPLY HERE

INSURANCE SPECIALIST II

by | Nov 6, 2022 | Uncategorized

Xtend Healthcare

***Xtend offers competitive benefits including Medical/Dental/Vision, Generous Paid Time Off/Paid Holidays/ Tuition Reimbursement/401k plan plus Employer Match/Professional Development***

Xtend Healthcare, a Navient company, is nationally recognized as the industry-leading provider of comprehensive revenue cycle solutions to hospitals and health systems. Sustaining healthcare revenue cycle improvement is our exclusive focus with experience in all 50 states and more than 30 years of dedicated health revenue cycle experience. We are committed to delivering solutions built around the broad revenue cycle needs of our clients.

Xtend Healthcare focuses on both clinical and financial interoperability to maximize collection of net revenue. Xtend Healthcare provides an array of solutions for our customers including full and partial revenue cycle outsourcing, third-party insurance follow-up, self-pay, coding, CDI, and consulting services.

THIS POSITION IS REMOTE – WORK FROM HOME.

Xtend Healthcare is looking for an Insurance Specialist II who will be responsible for review and resolution of outstanding insurance balances on hospital or physician patient accounts. The Insurance Specialist will be required to have flexibility to learning and comprehending complex hospital systems and keen analytical skills to evaluate appropriate next steps to bring aged account receivables to resolution. The Insurance Specialist will be responsible to ensure cash recovery goals are met and assigned hospital receivables are appropriately addressed according to company, client and federal guidelines.

JOB SUMMARY:

1.  Effectively manages assigned insurance receivables to achieve business line expectations. 

  • Meets productivity standards as outlined by business line.
  • Achieves a minimum of 85% work quality scoring and accuracy on all accounts worked.
  • Completes timely follow-up on assigned accounts to ensure no cash loss.
  • Meets monthly cash expectations as set out for assigned client receivables.
  • Ensures insurance accounts are resolved within 90 days of placement.    
  • Demonstrates the ability to prioritize work with some oversight to meet outlined goals.

2.  Perform account research and route accounts through appropriate client workflows.   

  • Ability to understand, navigate and perform research of account within client host systems.
  • Exceptional understanding of patient accounting systems allowing for ease of transition and learning of new systems as needed by business line.
  • Clearly documents actions taken and next steps for account resolution in patient accounting system
  • Excellent working knowledge of Prism system and displays clear understanding of claim updates, request workflow, and action step entry into the system.
  • Appropriately makes request for documentation based on account needs and compliance guidelines.
  • Ability to navigate billing system to perform basic claim billing functions.
  • Clearly prepares appeals for payment to insurance company when appropriate.
  • Ensure strong communication skills to convey intricate account information.

3.  Ensure all accounts are worked within client standards and Federal Regulations. 

  • Maintain high quality account handling per client standards.
  • Work within federal, state regulations, department/division & all Compliance Policies.       
  • Maintain clear, concise and accurate documentation of all attempts and/or contacts made and received for accounts in accordance with company and client specifications.                                    

4.  Maintain continuing education, training in industry career development.  

  • Maintain current knowledge of and comply with all federal and state rules and regulations governing phone calls and collections including HIPAA, FDCPA, Privacy Act, FCRA, etc.
  • Attend training sessions as directed by management.
  • Integrate information obtained through training sessions and policy changes immediately into daily routine.

MINIMUM REQUIREMENTS:

  • High school Diploma (additional equivalent experience above the required minimum may substitute for the required level of education)
  • 1 year experience in a healthcare account receivables environment (hospital and/or physician) (additional equivalent education above the required minimum may substitute for the required level of experience)
  • Excellent oral and written communication skills
  • Basic computer skills
  • Familiar with widely used patient accounting software

PREFERRED QUALIFICATIONS:

  • Account receivables experience in a hospital setting is preferred
  • Organization, planning and prioritizing
  • Communication skills
  • Data management
  • Attention to detail and accuracy
  • Problem-solving
  • Adaptability and flexibility
  • Possess excellent reading and writing skills
  • Strong Computer skills
  • Ability to communicate successfully with patients, hospitals, insurance companies and Xtend Employees
  • Is able to work individually and as part of a team
  • Possess ability to concentrate for long periods of time
  • Proficient in numeracy skills
  • Pays close attention to detail
  • Must possess excellent grammar and spelling skills
  • Proficient in knowledge and use of email and internet
  • Possess above average knowledge of administrative procedures

APPLY HERE

Data Entry Associates

by | Nov 6, 2022 | Uncategorized

SimplyInsured

WHAT’S IN IT FOR YOU

  • Competitive compensation of $15/hour and a $2,000 annual bonus, with a clear career progression ladder based on metrics & licensing
  • COMPANY PAID: Life, Health, and Accident Insurance Producer License (multi-state)
  • 100% company-paid Medical, Dental, and Vision Insurance coverage for you and your dependents
  • We’re currently working from home due to Covid-19, and the following don’t apply until we’re safely back in the office: Team Outings (in-person), Offsite Retreats Every 6 months (in-person), Dog-Friendly Offices, Collaborative Office Space, and Stocked Kitchen
  • Stock option packages
  • A values-based culture that invests in employee success

WHAT WE ARE ALL ABOUT

SimplyInsured is on a mission to eliminate the fear from purchasing and navigating health insurance in the United States. We specifically work with small business owners who have the enormous task of purchasing the right type of insurance for their employees and families. With more than 15,000 customers and major partnerships with Intuit and Square, we’re quickly growing and disrupting this convoluted, confusing industry by making it more transparent and fully accessible to everyone. 

Our team’s broad experience includes founding companies; scaling successful startups like Cardpool and Domo; working in established companies like Cisco Systems, Convergys, Dell EMC, and Yahoo; consulting at Bain, McKinsey, and Deloitte; and venture capital investing. We got our start in the Y-Combinator incubator and have been funded by top-tier investors at Polaris Partners, New York Life Ventures, Bessemer Venture Partners, and AltaIR Capital. We are a Series A company and have raised $10M+ in venture capital.

We value radical transparency, feedback, bias to action, growth, and an obligation to dissent. Every perspective is respected and supported. We are motivated by the diversity in our backgrounds and unified by 100% alignment on our mission.

HOW YOU’LL MAKE A DIFFERENCE

In this role, you will be a critical member of the Revenue Operations team which is responsible for shepherding small business applications for health, dental, and vision insurance through the approval process with our insurance carrier partners. As part of the Revenue Operations team, you will review, prepare, and submit customer applications to insurance carriers for approval. You will be responsible for reviewing and compiling necessary information, ensuring application packet completeness and accuracy, verifying proper formatting, and submitting the application using the carrier-specified channel. You will also conduct administrative tasks that support the submissions process. This role requires productive collaboration with other members of the team to quickly triage and resolve issues.

As a submissions expert, you will also be expected to identify opportunities to improve our internal processes and identify opportunities for gaining efficiencies with our carrier processes. You’ll have unique insight and access into submissions issues and you’ll be empowered through data to propose process improvements or product enhancements to improve the customer enrollment experience. 

Your goals are to drive high throughput of submissions with a high degree of quality and consistency. As a member of the Revenue Operations team, you will be responsible for growing the company’s revenue from new business as well as increasing the number of small business groups and employees purchasing insurance through SimplyInsured.  

WHO WOULD BE A GOOD FIT?

  • 1-2 years of experience in customer service or sales role
  • Highly productive with good multitasking skills
  • Passion for helping people – especially when it comes to their health
  • Able to work in a high-volume contact center environment
  • Familiarity working with support ticketing and/or support CRM software tools
  • Fantastic oral and written communication skills
  • Strong desire to help businesses maximize their health care

APPLY HERE

Real Time Adherence Specialist (Part-time) – Telecommute

by | Nov 4, 2022 | Uncategorized

Description
Provide a great customer and agent experience by effectively delivering real-time (intra-day) schedule management with the purpose of optimizing resources to achieve business objectives, using a variety of communications technologies including chat rooms, webinars and email in a virtual environment. This is a part-time position starting at 20 hours weekly with the flexibility for more during peak staffing.

PRINCIPAL ACCOUNTABILITIES

Provide real-time monitoring via available tools and workforce management techniques to make intra-day adjustments to maximize resource efficiency and achieve service level goals / business objectives.
Maintain constant communication with Program Success teams and/or client to coordinate needed staffing adjustments based on current and forecasted results for any program/client we support via phone, email and multichannel chat programs.
Update internal and external reports per set schedule. Distribute time sensitive reports to correct recipients as instructed.
Monitor all external factors affecting call center performance including but not limited to, weather, large scale internet, power or system outages, virus, malware, ransomware and work stoppages affecting multiple or all agents and report those to the appropriate departments for timely resolution
Requirements
PLEASE NOTE: Although work is performed 100% virtually from home, eligible candidates must reside in one of the following states: Arkansas; Arizona; Colorado; Florida; Illinois; Indiana; Iowa; Michigan; Nebraska; Ohio; Tennessee; Texas; Wisconsin. Visa sponsorship is not available for this position.

Minimum of two years of experience performing WFM-related functions (specifically real-time management), preferably in a multi-department/site contact center environment.
Experience with WFM software that includes real-time adherence preferred.
Previous experience working in a virtual fast-paced call center environment preferred.
Advanced working knowledge of Excel and other Windows based programs (Word, PowerPoint, etc.) and ability to organize/analyze data in a structured manner. VBA, Formula, and Query writing knowledge preferred.
Competency communicating with all organizational levels and building strong relationships with internal teams and customers; working as a team player in a fast-paced environment.
Ability to multi-task, be very detail-oriented, meet deadlines and be accountable for performance.
Willingness and ability to take the initiative for learning, increasing knowledge and improving skills in a self-directed manner to improve performance and position added value.
Ability to use multiple monitors, keyboard/mouse and work at a computer for a large portion of the work period.
Ability to work proactively with minimal supervision.
Ability to work variable hours, which may include evenings and weekends. Working schedules are not permanent. Ability to log into workstation on time a must.
Exceptional attendance required.
Personal internet service provider required. Acceptable and secure home office environment required.
Ability to maintain company equipment.
Ability to learn, change and grow as fast as our technology does.
Benefits
Work From Home

APPLY HERE