by twochickswithasidehustle | Nov 7, 2022 | Uncategorized
Imagine360 is currently seeking a Contract -Claims Processor to join the team! The Claims Processor will validate the information on medical claims. Claims will be reviewed to ensure that there is no missing or incomplete information as well as proofread all manually data entered claims. The Claims Processor will also need to quickly identify duplicate claims, replacement claims, late/additional charges as well as link claims to designated contracts.
Position Location: 100% Remote
Responsibilities include but are not limited to:
Resolve day to day claim issues
Ability to identify Replacement Claims, Duplicate Claims and Late/Additional Charges
Ability to link specified claims to appropriate contracts
Proofread all manual entered claims
Strong Verbal and written communication skills
Establish priorities, meet deadlines and work independently with limited supervision
Ability to multi-task and prioritize tasks with other internal departments to meet company goals
Able to meet daily production goals and performance objectives
Adhere to HIPAA guidelines and regulations
Required Experience / Education:
Knowledge of UB-04 and CMS-1500 billing forms
Proficient in Microsoft Outlook, Word, Excel, and PowerPoint
Preferred 2+ years of healthcare and/or insurance company
APPLY HERE
by twochickswithasidehustle | Nov 7, 2022 | Uncategorized
The Chat Shop – A Little About Us.
Our expertise is built on years of experience. We’ve been at the forefront of the chat industry since 2012, during this time we’ve completed over 3 million chats across 20+ industries, including major global firms.
What sets us apart? Over the years we’ve constantly evolved our offering, helping our clients to drive ROI by developing innovative new solutions. From billion-dollar PLCs to fast growth start-ups, we’ve supported the rapid growth of some of the biggest and best brands worldwide.
Still today, our fully-remote team from the UK and US come together to provide exceptional, high-quality service and solutions that can’t be beaten, and we have the ratings to back that up. As a company, we can offer you the ability to work from the comfort of your own home, a workplace culture that prides itself on diversity, inclusion and employee wellness, and a place for you to really shine.
Are you ready to take it to the next level?
We’re looking for a skilled, resourceful, and resilient live chat agent to provide top-notch service to some of our clients. Lead generation, driving to sales and customer service are all important parts of this role, so if you have a confident and outgoing demeanor with a passion for exceptional service, then you’ll thrive with us!
Our ideal candidate is able to stay calm and focused in high-pressure situations. You will interact directly with customers to answer questions, solve problems, generate sales and leads, and maintain our company’s and client’s reputation for high-quality service. So, you must be resourceful, confident and take initiative!
You’ll be handling multiple concurrent chats while maintaining an average response time of 40 seconds.
You may view the full job description here.
*Please note that The Chat Shop is NOT a recruitment agency. Learn about what services we offer and if we’re a good fit for you at www.thechatshop.com.
**Please note that this role is remote, home-based – US, and we can only consider applications from our hireable states: Georgia, Texas, Florida or Tennessee.
About You
You are fluent or Native English Speaking – able to speak English at an idiomatic level with outstanding sentence structure, spelling and grammar.
You can type at least 65 words per minute, with above 97% accuracy.
You have previous experience in customer service, sales and/or lead generation.
You have previous experience in working towards KPIs.
You are open to constructive feedback and are able to take action.
You are timely and responsive.
You are able to multi-task and keep everything organised.
You are resourceful, reliable and adaptable.
You are calm and professional under pressure.
You are open to direct, constructive feedback and are able to take action. You don’t take feedback personally!
You adopt our company values and can adapt to change easily.
You are based in the US and can demonstrate your residency in one of our hireable states: Georgia, Texas, Florida or Tennessee.
You are a team player – flexibility, adaptability and a desire to succeed are a must!
Check out our Applications Tips page (https://jointhefamily.thechatshop.com/pages/job-application-do-s-and-don-ts) Our recruitment team has given their very best tips on what they’re looking for in your application!
Double-check that your resume/CV is up to date and in tip-top shape for review! Please do not upload it as a .doc file, as we won’t be able to open it!
Before submitting your application, use this speed typing test (https://www.livechat.com/typing-speed-test/) – if you’re not able to meet 65 words per minute, keep practising.
Team Function: Live Chat Team
Reports to: Chat Team Manager/Operations Manager/Head of Operations
Remuneration: $10.65 per hour
Hours of Work: We are a 24/7 operation and are looking for flexible candidates across various different shift patterns. A commitment of 20 – 40 scheduled hours a week (including weekends)
Contract Type: Permanent
Location: Homeworking (US Based – Georgia, Texas, Florida, Tennessee)
Please note we are a BYOD (Bring Your Own Device) company.
APPLY HERE
by twochickswithasidehustle | Nov 7, 2022 | Uncategorized
Why work in Human Resource at Rockford Public Schools ?
We handle all things people-related so our employees around the globe are empowered to do their best work. From day one you’ll work on high impact projects with appropriate autonomy and trust that you’ll deliver great work.
To work within the data entry team and to service customers in a responsive manner through accurate and timely data input and by being a team player within a high performance data entry team, whilst championing and implementing regulations and processes.
Responsibilities:
Accurately process customer information and ensure completion within timed deadlines.
Facilitate auditing of customer generated file listings against box contents.
Interface and co-ordinate with operations, customer services and account management.
Escalate any serious operational issues immediately to the Data Entry Team Leader.
To carry out duties deemed necessary by Iron Mountain management.
Ensure full compliance with Sarbanes Oxley and other key operating standards.
Ensure compliance with Health and Safety (including Fire and First Aid) & ISO standards, as well as IM policies and procedures.
Responsible for processing client information from transmittal sheets and boxes and inputting data onto SKP or DCS.
Use the system to verify customer records.
Set up DCS screens.
Transmit data to customers
Research and resolve system data issues.
Key Skills, Requirements and Competencies:
Must demonstrate good customer service behaviours
Good verbal and written communication skills
Ability to work and communicate confidently within a multi-cultural environment and with all levels of the organisation
Ability to input a large volume of data onto the system accurately, meticulous attention to detail and ensuring that everything is input in a timely manner.
Ability to work well under pressure and meet deadlines.
Effective communication skills.
Skills
Data Entry Services
APPLY HERE
by twochickswithasidehustle | Nov 7, 2022 | Uncategorized
Do you like video games? Are you fluent (speaking and writing) in multiple languages?
Established over 20 years ago, Keywords Player Support is one of Keywords Studios’ fastest-growing Service Lines, dedicated to offering the best customer service in the games industry. We’re Pioneers and Leaders, always looking to allow equally awesome people a way into the premier international space of gaming companies and publishers. We help the world’s greatest game development studios provide technical assistance to their players, while they work hard to develop stunning game experiences, including MMOs, AAA blockbusters, indie gems and mobile hits.
WHAT YOU’LL BE DOING:
Provide superb Customer Support experience to players, assisting them with issues they encounter and tackling game-related questions.
Use your investigative skills and troubleshoot players’ queries via a ticketing system
Support players through e-mail and / or chat. You will not take any phone calls!
Collaboration is key – take initiative by assisting internal teams with project-related requests. Enjoy continuous interaction with the client’s development team. You might be the voice of the product, but you’re also their ear on the ground.
Lots of us at Keywords live and breathe video games. But even if you don’t, there’s plenty of time to become a master of the product you are supporting.
Requirements
Bilingualism (English plus another language, spoken and written) is a plus. We offer positions in many languages around the globe.
A passion for video gaming and customer service/customer support.
Make sure that your contact information, including your personal email address, location, and what languages you speak and write, is included on either your CV or your cover letter. Only retained candidates will be contacted. Your CV will be saved in our files for a period of 6 months.
Note that this position typically requires full-time availabilities. Morning, day, evening, and overnight shifts are available, 7 days a week (depending on our projects).
Not all of our player support positions can be performed remotely.
Benefits
An insider’s view into the gaming industry, with lots of growth potential.
We’re proud of our friendly and inclusive atmosphere.
Employee referral program – make an impact by inviting your friends to become a fellow Keywordian.
APPLY HERE
by twochickswithasidehustle | Nov 7, 2022 | Uncategorized
COMPANY: HealthMark Group is a leading provider of health IT solutions for healthcare providers across the country. By leveraging technology to reimagine the business of healthcare, HealthMark transforms administrative processes into seamless digital solutions. From patient intake technology supported by OTech, to HealthMark’s proprietary MedRelease platform for Release of Information, the company is pioneering an efficient, compliant, and patient-centric approach to support the entire spectrum of the patient information journey. HealthMark Group was founded in 2006 with corporate headquarters in Dallas, TX and has been named to both the Dallas 100 and the Inc. 5000 for multiple years in a row as one of the fastest growing companies in the region and in the country.
THE ROLE:
The Invoicing Specialist is responsible for invoicing of medical records according to state statutes. The ideal candidate will be a team player that can also work independently in their role. They will be able to think outside of the box to problem solve using the knowledge they are given. They will be able to communicate with other in a professional manner to resolve issues or answer questions that may arise.
Location: Remote
Objectives:
Accurately and efficiently invoice records
Identify and correct errors with invoices or records
Responsible for accounts receivable aging and account reconciliations
Contribute ideas and suggest process improvements to drive greater efficiencies
Design, document and implement workflow, procedures, checklists, and policies for assigned tasks
Analyze variances and identify trends and opportunities to lower or control costs
Review AP/AR for accuracy
Records transactions into systems; ensures transactions are recorded, documented, reviewed, and supported in accordance with company policies in a timely manner
REQUISITE EXPERIENCE AND QUALIFICATIONS:
Keen attention to detail and high level of accuracy
Previous billing experience
Knowledgeable with Microsoft Excel and Word
Has strong communication, and interpersonal skills with ability to build relationships.
Able to work independently as well as part of a team.
Has exceptional organizational and time-management skills
Accounts payable experience a plus
Position Rate: $16.00 per hour
APPLY HERE
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