by twochickswithasidehustle | Nov 10, 2022 | Uncategorized
Overview
As a member of the Recovery Quality Team within Yield Management, this team identifies the process for Quality Assurance on the recovery of funds for the client and maintains exceptional provider relations by building working relationships and partnerships with our internal Recovery teams of Workforce and Resolution. This department collaborates with other functions such like, Yield Management along with payers and providers to understand claims and/or concepts to ensure 100% quality is measurable and achieved on the team. This team will act as the liaison for International Operations and ensure all metrics are upheld accordingly to client, and government regulations.
The Quality Assurance team may work closely with Workforce within Recovery Operations to align on department gaps and recommend solutions for optimal business optimizations. As a Recovery Quality Assurance, Specialist, this role will work under the direct supervision of the Team Lead to ensure Quality Assurance metrics are upheld accurately within the Recovery Operations team. A Specialist may assist with coaching and training alongside the Senior and Team Lead to supply training tools and tips to the Recovery Resolution team.
Responsibilities
Monitors Recovery Resolution Specialists and Senior Recovery Resolution specialists for compliance and reports to management based on recorded telephone conversations and system notes between providers and Recovery Resolution specialists.
Completes evaluation scorecards based on recorded telephone conversations/system notes and/or applicable research functions.
Identifies common obstacles within the systems/teams and escalates to department managers.
Coordinates meetings with individual Recovery Resolution Specialist to discuss development opportunities from undesirable scores and identifies a performance plan of improvement required.
Coaches’ collectors on procedural changes and process updates and steps to navigate the collection call to achieve increased results and revenues.
Ensures contractual obligations regarding call monitoring are met.
Performs various quality audits and lead/assist with research initiative.
Provides accurate information, supporting documentation, and effective communication to improve the recovery process.
Documents details in the system. Utilizes with increasing proficiency, proprietary reports, tools, and systems required to perform duties.
Maintains productivity goals and standards set by the department. Ensures all department rules and processes are followed. Alerts manager of system issues or other issues impacting productivity.
Achieves the expected level of quality set by the department. Verifies completeness and accuracy of work. Alerts manager of issues or concerns impacting quality of work.
Quickly grasps a working understanding of basic elements and concepts of audit operations. Demonstrates enthusiasm for learning and applying knowledge to the completion of tasks. Successfully integrates and executes new assignments with moderate guidance and direction.
Demonstrates adeptness in gathering data, analyzing problems, evaluating options, and developing/implementing creative solutions to job challenges. Makes logical, well-reasoned and timely decisions, seeking guidance and support as appropriate.
Demonstrates ability to plan, organize, and prioritize multiple tasks and ensure timely completion. Uses a structured and dependable approach to accomplish work assignments.
Shows initiative and a willingness to engage in all audit support activities. Reaches beyond current tasks to add value to broader team. Goes the extra step to solve problems instead of waiting for someone else to solve them.
Demonstrates understanding of Cotiviti policies & procedures, and external regulatory requirements and performs duties in accordance with such regulatory requirements. Assures confidentiality and security of all data, adhering to all HIPAA laws and requirements. Demonstrates the skills, knowledge, and ability to ensure that our environment is a safe one, complying with industry standards.
Works with clients, customers, and partners to accurately assess their needs, provide information or assistance, resolve problems, or satisfy requirements.
Can be counted on to consistently meet or exceed goals and perform at expected levels of quality and productivity. Demonstrates willingness and readiness to take on more responsibility in support of the audit.
Qualifications
High School graduate or equivalent education.
0 – 2 year of related experience and/or 1 to 3+ years prior healthcare or collection experience preferred.
Requires working knowledge of and applicable industry-based standards.
Excellent verbal and written communication skills.
Ability to work well in an individual and team environment.
Must be detailed oriented and organized in recording and documented work products for the success of the department.
Ability to create and maintain collaborative partnerships.
Ability to perform note audit.
Understands and embodies Cotiviti Core Values, Strategic Pillars, and Operations Disciplines to achieve successful performance in completing assigned responsibilities and interactions with the Organization both internally and externally.
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Cotiviti is an equal employment opportunity employer. Cotiviti recruits, hires and promotes individuals based on their qualifications for a specific job. Cotiviti values its diverse workforce and its selection of employees is made without regard to race, color, creed, sex, age, religion, pregnancy, childbirth or pregnancy-related conditions, national origin, sexual orientation, marital status, genetic carrier status, military service, veteran status, disability, or any other category of class protected by federal, state or local laws. All employment decisions and personnel actions, such as hiring, promotion, compensation, benefits, and termination, are and will continue to be administered in accordance with, and to further the principle of, equal employment opportunity.
Pay Transparency Nondiscrimination Provision
Cotiviti will not discharge or in any manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-I.35(c)
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by twochickswithasidehustle | Nov 10, 2022 | Uncategorized
Job Description
HealthMark Group is a leader in health information management and technology focusing on serving the health information management needs of physician practices and hospitals throughout the nation. HealthMark Group’s innovative technology and superior customer service enable clients to streamline operations by outsourcing administrative support functions such as the release of information and form completion processes. By integrating experience, technology, and service, we help hospitals, health systems and clinics concentrate on what they do best, patient care.
HealthMark Group is growing and looking for bright, energetic, and motivated candidates to join our team. This is an entry level position and an exciting opportunity for someone looking to start their career with a fast-growing company.
We are expanding rapidly and have created unique roles that need qualified candidates.
Location: 100% REMOTE
Entry level job duties include but not limited to:
Processing medical record requests
High volume and fast paced environment
Reports directly to the Processing Manager
Assist as needed in overflow processing due to high volume issues and/or coverage issues
Abide by HIPAA guidelines while ensuring the confidentiality of PHI
Maintain consistent schedule by processing all requests within 24-48 hours of receipt for assigned accounts
Assist as needed in overflow processing due to high volume issues and/or coverage issues
Provide feedback regarding request volume and perceived issues
Monitors incoming requests received through various means
General office duties
Qualities that the candidate for this position should include:
Fast learner
Dependable
Quick worker
Team player
Positive attitude
Someone who strives to do more
When applying, it would be greatly appreciated if you would complete the assessment screening process. This helps us to set candidates apart and make more informed decisions.
In accordance with our company policy, Full Time Employees are eligible for the following benefits:
Robust Health Insurance Plan Options with Company Coverage
Company HSA Account Contributions for Eligible Health Plans
Vision and Dental Plan Options
Competitive Paid Time Off including Paid Holidays
401(k) Plan Offering with Employer Matching
Job Type: Full-tim
Salary: $14.00 /hour to 16.00 per hour
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by twochickswithasidehustle | Nov 10, 2022 | Uncategorized
We are looking for a Data Entry Clerk to type information into our database from paper documents. The ideal candidate will be computer savvy and a fast typist with a keen eye for detail. You will report to a data manager or another senior data team member. Understanding data confidentiality principles is compulsory.
Responsibilities
Transfer data from paper formats into computer files or database systems using keyboards, data recorders, or optical scanners
Type in data provided directly from customers
Create spreadsheets with large numbers of figures without mistakes
Verify data by comparing it to source documents
Update existing data
Assisting/directing all customer complaints
Requirements and skills
High school degree or equivalent
Proven experience as a data entry clerk
Fast typing skills; Knowledge of the the the touch typing system is strongly preferred
Excellent knowledge of word processing tools and spreadsheets (MS Office Word, Excel, etc.)
Working knowledge of office equipment and computer hardware and peripheral devices
Basic understanding of databases
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by twochickswithasidehustle | Nov 10, 2022 | Uncategorized
The responsibilities of this job include, but are not limited to, the following:
Transcribing and editing recorded material (e.g., patient histories and physicals, consult letters and notes, physician correspondence, x-ray reports, etc.);
Verifying accuracy of patient information (e.g., name, identification number, etc.);
Matching the complaint to diagnosis using Medical Records needing review for specific date reports for every date of service transcribed;
Verifying accuracy of transcription for correct punctuation, grammar and spelling;
Researching via appropriate reference materials in order to correct dictated language into concise, accurate, and understandable text;
Informing the Team Lead when there are questions and inconsistencies in the dictated language that require assistance with correction;
Flagging charts that are dictated in the incorrect pool for the supervisor so they can be moved to the proper pool;
Sending demographic information regarding flagged dictations to the Transcription Assistant to be addressed by dictator(s);
Meeting the minimum daily line requirements as directed.
Minimum education and professional requirements include, but are not limited to, the following:
High school diploma required;
Formal training through an accredited transcription program preferred;
Five or more years of experience as a medical transcriptionist in a hospital, urgent care facility, or medical specialty preferred;
Knowledge of medical transcription guidelines and practices;
Excellent skills in English usage, grammar, punctuation, and style;
Ability to use an extensive array of professional reference materials;
Ability to operate word processing equipment, dictation and transcription equipment, and other equipment as specified;
Ability to work independently with minimal or no supervision;
Proficiency in a variety of Microsoft applications and software products, as well as transcription-specific software products;
Ability to concentrate and work under pressure with no time constraints;
Ability to sit for extended periods of time;
Ability to lift up to 40 lbs.
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by twochickswithasidehustle | Nov 10, 2022 | Uncategorized
Media Matters for America — a progressive, Washington, D.C.-based, nonprofit research and information center dedicated to comprehensively monitoring, analyzing, and correcting conservative misinformation in the U.S. media — seeks a Media Analyst for our Media Intelligence Department.
This is a full-time position and is remote. Remote work can be done anywhere from within the United States, including our Washington, DC office.
In order to maintain a safe and healthy workplace, Media Matters employees accessing our DC office are required to provide proof of full vaccination for COVID-19 as defined by the Centers for Disease Control & Prevention. Media Matters will discuss reasonable accommodations with employees who may be unable to receive a vaccine due to disabilities or medical status, and/or employees with religious objections or concerns that may prohibit them from receiving a COVID-19 vaccine
Role Summary:
The Media Analyst is a member of the Media Intelligence Department, which monitors and organizes Media Matters’ live and archival print, online, broadcast, and social media recordings and tracks right-wing misinformation, smears, and attacks in media. The Media Analyst will monitor and analyze broadcast, print, online and social media outlets to track misinformation and other trends in the media, help maintain the organization’s internal database, and contribute to departmental and cross-departmental data projects and studies.
Reporting Structure:
The Media Analyst reports to a Media Analyst III, Senior Media Analyst, Associate Director, or Deputy Director, as assigned
This is a not a managerial position
Responsibilities:
The essential functions include, but are not limited to, the following:
Monitoring and Data Collection
Conduct ongoing monitoring of news programs, outlets, and figures across multiple mediums, including television, radio, print, and online
Conduct data entry, inclusive of both monitoring data and contextual information, to help inform reporting
Draft summaries and memos about trends, narratives, and emerging topics in the media landscape
Coordinate, complete, and track short- and long-term data collection and analysis of media for quantitative studies as needed
Utilize multiple media recording applications to archive television, radio, and online streaming programs
Collaborate on or assist with cross-department research projects, as assigned
Required Qualifications:
Educational and/or professional experience in political science or politics, journalism, or a relevant field, including experience with quantitative/qualitative data collection and analysis
Ability to quickly synthesize information about new topics
Ability to adapt to new technologies and systems quickly and effectively
Strong written, oral, and interpersonal communication skills
Alignment with Media Matters’ work culture, including:
Interest in media and the effects conservative misinformation has on our public debate, and an understanding of Media Matters’ mission and work
Ability to operate effectively both independently and in a team setting
Demonstrated ability to meet tight deadlines on a daily basis, organize long-lead projects, and quickly adapt to new challenges in a fast-paced news cycle
Ability to prioritize and manage simultaneous assignments and quickly synthesize information about new topics
Receptivity and responsiveness to both concrete and abstract feedback
Dedication to accuracy, with the ability to prioritize and give keen attention to detail
Preferred Qualifications:
Experience in a remote work environment
Familiarity with media recording applications, such as Snapstream, Grabien, and iQ Media
Proficiency in Excel and Google Sheets
Spanish language fluency
Compensation & Benefits:
Media Matters for America offers competitive compensation and a comprehensive benefits package. The salary for this position starts at $47,500 and is commensurate with experience or expertise.
Media Matters offers multiple health insurance options, including a no-cost option for employees and vision and dental coverage, in addition to a monthly student loan repayment benefit and a safe harbor automatic 3% contribution to a 401k account on the employee’s behalf. We also offer additional relocation stipends, work-from-home transitional support benefits, and a supplemental payment of $2,250 per year for employees who choose to work at least 60% of the time from the Washington, DC office. We provide 10 days of vacation (that increases each year), 12 paid holidays, 2 personal floating holidays, and 3 wellness days; we also traditionally close the week between Christmas and New Years Day. This position is part of the Media Matters Union represented by the Service Employees International Union Local 500.
Essential Physical Requirements
The physical demands of the position include regular work on a computer for all or part of the work day, as well as regular communication with colleagues, both verbally and in writing, using tools such as email, Slack, and audio and video conferencing. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions, including the use of assistive technology.
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