by twochickswithasidehustle | Nov 10, 2022 | Uncategorized
PeopleShare
Location: United States
Work from Home/Remote Full-Time
$15.00 – $16.00/Hour
Job Details
Now hiring for remote data entry transcription! Take advantage of this great opportunity with a strong and growing company with potential room for growth!
Remote work opportunity!
Job Details for data entry transcription:
- Schedule: Remote Training 8:00am-4:30pm. Flexible 40 hour remote schedule after training.
- Pay Rate: $16
Job Responsibilities & Description for data entry transcription:
- Transcribe calls including but not limited to: satisfaction survey responses, medical conditions, prescription drug names, and member information
- Transcribe recorded audio from phone-based interaction
- Escalate or transfer calls as needed
Job Requirements for data entry transcription:
- Able to type at least 50 wpm accurately
- Ability to work independently with minimal supervision
- Proficient with Microsoft Word, Excel, Outlook, Internet Explorer
- Bilingual is a plus
APPLY HERE
by twochickswithasidehustle | Nov 10, 2022 | Uncategorized
Angi
About the role
Angi is the established leading platform in fulfilling cleaning and handyman fixed price services for customers across the US, and now has the opportunity to expand the set of services it offers – by example, recurring outdoor services like snow removal, pool maintenance and lawn care. As an Operations Analyst, you will be responsible for identifying the best ways to communicate with Pros for the new services, as well as track key metrics around marketplace supply/demand balance and customer satisfaction.
This position will be remote and require candidates to work up to 40 hours per week. The hourly rate for this role ranges between $18-$20/hour.
What you’ll do
A paragraph about the goals for this role
- Review paperwork and check identity verification for employment while ensuring all compliance documents are complete.
- Ensure our pros are completing all necessary onboarding requirements.
- Communicate regularly with agents on the UK operations team and be available during business hours for messages from the team. leadership
- Conduct video calls with service providers to verify identification.
Who you are
- Possession of High School Diploma or GED required, bachelor’s degree strongly preferred
- Experience in customer service is strongly preferred
- Strong written and verbal communications skills, organizational skills, attention to detail, and deadline/ service level sensitivity
- Proficient in Microsoft Office tools
- Has access to a dedicated remote workspace without interruptions
- Reliable access to a high-speed, hard-wired internet connection
We value diversity
We know that the best ideas come from teams where diverse points of view uncover new solutions to hard problems. We welcome and value individuals who bring diverse life experiences, educational backgrounds, cultures, and work experiences.
APPLY HERE
by twochickswithasidehustle | Nov 10, 2022 | Uncategorized
User Interviews
Why Join Us
User Interviews is a fully remote team (even in the before times). We are proactive about staying connected to each other despite not sharing the same physical space. Remote culture is real and we care about it—a lot.
We’re a team of doers. You’ll be fully supported by your manager and team, but there won’t be anyone peering over your shoulder. You’ll be expected and trusted to take ownership of your work, and to communicate clearly and transparently with your distributed teammates.
On a related note, we’re very pro-feedback. From our users, of course. But also from each other. From individual contributors right up to the CEO, this is a team that is genuinely committed to continuous improvement.
About User Interviews
At User Interviews, we believe that the best companies in the world consistently deliver products and experiences that their customers love. We also believe that the only way to consistently build those products and experiences is to talk to your customers. Watch what they do. Understand why they do what they do. Figure out why they do things that seem irrational. And once you’ve done that once, do it again. Start having constant conversations. In short, make customers your #1 priority through user research.
That’s why we exist. We help teams set up those conversations, that research, allowing them to discover and embrace user insights. We specialize in participant recruitment and management because you cannot do good research without good participants, no matter how good your other tools may be. We work with hundreds of companies every month, including user-centric organizations like Atlassian, Amazon, and Spotify.
What you’ll do
As a Support Specialist, you’ll be the true advocate for our users. You’ll answer all support questions that come through our ticketing system, which will include topics such as how to use our product, how to participate, where to locate participant incentive payments, research study participation issues, etc. You’ll be the expert in the user experience and be able to identify where any gaps are in that experience.
PRIMARY RESPONSIBILITIES:
- Manage all support tickets
- Collaborate with Project Coordinators on escalated support issues
- Track insights, digest feedback, and identify potential improvements to our users experience
- Own and develop processes for customer satisfaction
- Manage incentive payments
- Manage account reviews, helping to keep our participant & researcher base healthy
- Update support pages according to new product updates/processes that are released
- Assist with live chat support when necessary
WORKING SCHEDULE:
- Monday through Friday 9AM-5PM (in your timezone)
LOOKING FOR SOMEONE WHO IS:
- Self-starter with a positive attitude
- Always a team player
- Likes people and has a heart for support
- Empathy for our users and desire to go above and beyond
- Thrives in a fast-paced, always changing startup environment
- Organized and thoughtful
- Enjoys problem-solving
REQUIREMENTS:
- 1 year of experience in a customer-facing support role
- Experience providing support in a written format (email, live chat, etc.)
- Experience responding to customer support tickets & chats with a high volume
- Experience/working knowledge of Zendesk is a plus!
- Excited about the prospect of owning a role within a growing company
- Strong problem-solving skills and comfortable with ambiguity
- Bachelor’s Degree Preferred but not required.
- Candidates must have a United States address and be authorized to work without any Visa sponsorship.
Benefits
- Competitive base salary
- Annual performance based bonus compensation
- Equity options
- 100% premium covered medical & dental employee coverage
- Annual membership to One Medical Group & Talkspace
- 4 weeks of PTO to start + accrue an additional day each year
- Unlimited wellness days. Sick? Doctors appointment? Mental health day? We’ve got you covered.
- Flexible, paid parental leave
- 401k with $200/month employer contribution
- $250 office setup stipend (in addition to computer provided)
- $500 annual learning & development stipend
- $50/month work from home stipend
- Awards for 360-degree recognition, work anniversaries, & birthdays
- 1-2 team retreats per year (virtual and in-person options)
APPLY HERE
by twochickswithasidehustle | Nov 10, 2022 | Uncategorized
About us
Astria Learning:
Know more about us
Bordes LLC DBA Astria Learning is a Florida based EdTech company founded in 2009. At Astria Learning, we believe that education should be accessible to everyone in the world. With our vision & tech expertise we partner with universities and institutions to expand their reach across borders. Astria learning helps institutions grow and thrive in the digital landscape through solutions that are specific to their requirements.
We provide a seamless strategy that helps institutions become relevant in today’s digital environment where they are able to meet the needs of the evolving learners by providing them with eLearning options. Astria Learning provides the complete range for academic solutions from Software Development – Hardware Manufacturing – OPM Consultations, enabling universities and institutions to adapt to the digital age.
Job Description
This is a remote position.
Company overview:
Astria Learning is a Florida based Edtech company with back offices in Spain, Mexico, Zambia. We offer full-scale implementation and hosting of enterprise-level learning environments that make it easy for institutions to manage courses, track student progress and easily deliver engaging content to learners, anytime, anywhere. This enables our partners to remain focused.
Job Description:
The Quality Assurance Officer works under the umbrella of the Quality Assurance Manager and assists in coordinating efforts mostly to be able to comply with all activities requested by her/his supervisor.
The Quality Assurance Officer will be able to work individually and in a team, be able to manage time effectively and work closely to meet the goals for the department and the company.
Assist in training efforts and collaboration across all the departments. The Quality Assurance Officer should be able to assist in Quality Assurance Measures.
The position holder will carry out the following duties (but not limited to):
● Course Audits
● Grade Audits
● Customer Service Audits
● Sales Process Audits
● Documentation Audits
● Call Monitoring
● Any Audit and monitoring that is needed for compliance
Requirements
English Speaking and writing
Home Office (No background noise)
Head set
Personal Computer – Windows 10
Fast and reliable Internet Connection (15-20 MBPS)
Quality Monitoring experience preferred
Customer Service Experience
Bachelor’s degree recommended but not required
Good communication skills
Fast and reliable Internet Connection
Results Oriented work attitude
Benefits
•. Competitive compensation that depends on your skills and qualifications.
• Professional and career growth.
• Compensation for sick leaves (without a doctor’s notice) and regular vacations
• Passionate experienced team and enjoyable working environment.
• Work from home with office essentials and support.
APPLY HERE
by twochickswithasidehustle | Nov 10, 2022 | Uncategorized
Part-time OR Full-time with flexible schedule
Juna Accounting Associates work as part of our awesome team to provide accurate and timely financial information to our clients using cutting-edge technologies.
ARE YOU:
Independent and pro-active
Tech savvy, adept at technology and accounting software
Curious and have a love for learning
A true team player
Able to thrive in a fast-paced environment, handling multiple clients
Excited to be part of a growing company
If the answer is yes, please read on!
RESPONSIBILITIES WILL VARY BY CLIENT AND INCLUDE:
A/R, A/P, payroll, and financial reporting using the latest cloud-based technologies (QBO, Bill.com, Expensify, Hubdoc, ShareFile, Asana, and others)
New client implementations
Manage client relationships to provide concierge-level service
Keeping abreast of the latest developments in accounting technology
Collaborate with Juna’s team members to provide excellent client service
Participating in team and one-on-one meetings and training to ensure your success
QUALIFICATIONS
Bachelors degree in accounting or business
Minimum of 2 years of accounting experience
Aptitude to learn and adopt new technology
Work well independently and as part of a team
Ability and desire to manage multiple clients and responsibilities
Experience with QuickBooks Online and Excel
Experience with Bill.com, Expensify, and Asana is a plus
A dedicated office space that has a reliable, high-speed internet connection
APPLY HERE
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