by twochickswithasidehustle | Jan 9, 2023 | Uncategorized
Yelp is looking for a part-time Yelp for Restaurants Social Media Specialist for our growing Social Media team. The ideal candidate knows how to tell a good story, is quick to adapt to the ever-changing social media and restaurants landscape and can pull metrics to prove success. He/she/they also believes that the best B2B marketing is really all about human connections.
As the sole restaurants-focused social media specialist on the team, you’ll work with other team members inside and outside of Yelp to develop content that generates restaurant owner traffic to Yelp for Restaurants. The goal is to make meaningful and helpful connections with business owners while building relationships that reintroduce the new Yelp for Restaurants to an industry with strong opinions about the Yelp brand.
You will handle the day-to-day management and growth of Yelp for Restaurants’ corporate social media presence across Instagram, TikTok, Twitter, Facebook, YouTube, and LinkedIn. You should have a direct knowledge of the B2B social landscape and a passion for building communities of business owners online and for creating engaging content.
This is a unique opportunity to join a growing Social Media team, contribute to Yelp’s growth, and be a part of Yelp’s first internal startup.
We are seeking a long-term, 25-29 hours per week, Specialist to support our efforts.
We’d love to have you apply, even if you don’t feel you meet every single requirement in this posting. At Yelp, we’re looking for great people, not just those who simply check off all the boxes.
This is a part-time role based in the United States.
Where You Come In:
You will manage the Yelp for Restaurants content calendar for Instagram, TikTok, Twitter, Facebook and LinkedIn, including copywriting and visual asset creation.
You will handle the day-to-day posting of content and social community interactions and conversations on the Yelp for Restaurants Instagram, TikTok, Twitter, Facebook, and LinkedIn pages.
You will moderate and respond to comments on organic and paid posts across all social pages.
You will identify trends and conversations in the restaurant space for content creation opportunities.
You will utilize social listening/sentiment tools to recommend enhancements to the Yelp for Restaurants social strategy.
You will work closely with the Yelp for Restaurants marketing team to sync social content with new articles, events (in-person and virtual), and campaign themes.
You know how to run paid social campaigns.
What it Takes to Succeed:
Bachelor’s Degree: Journalism, Communication, English, or relevant professional experience.
You have 3+ years of direct, hands-on experience supporting B2B social properties in a corporate environment.
You have experience with B2B social media copywriting and asset coordination for multiple accounts.
You have video centric social experience with channels such as: Instagram, YouTube, TikTok, etc.
You have experience with community management.
You must be a creative at heart with the ability to contribute to social media content.
Compensation range is $25-$32 an hour.
Interested? Please submit a resume and portfolio.
LI-Remote
LI-CY1
APPLY HERE
by twochickswithasidehustle | Jan 9, 2023 | Uncategorized
We are hiring freelance (English) speaking Online Data Analyst’s for a project aimed at improving the content and quality of digital maps, which are used by millions of users globally. The job would suit someone who is detail-oriented, likes doing research and has a good knowledge of national and local geography.
This is a freelance position on a flexible schedule – you can work in your own time whenever work is available. You will be completing research and evaluation tasks in a web-based environment, eg verifying and comparing data, determining the relevance and accuracy of information. You will be provided with guidelines for each task, which need to be followed. The project offers a variety of tasks, and work is paid per task.
Requirements
● Full Professional Proficiency in English
● You must be living in The United States of America the last 2 consecutive years
● Ability to follow guidelines and do research online using search engines, online maps and website information
● You must have familiarity with current and historical business, media, sport, news, social media and cultural affairs in The United States of America
● Being open to work across a diverse set of Task Types (e.g. Maps, News, Audio tasks, Relevance)
● Applicants must be 18 years or over. ID verification must be attached when submitting your application.
Working on this project will require you to go through a standard recruitment process (including passing an open book assessment). This is a long-term project and your work will occasionally be subject to quality assurance checks.
Why Join the TELUS International AI Community?
● Earn extra income
● Access to our community wellbeing initiative
● Remote work & Location Independence
● Be your own boss
● Flexible Hours to fit in with your lifestyle
● Be a part of an online community
What’s next?
If this sounds like a role you’d be interested in taking on, please apply below.
APPLY HERE
by twochickswithasidehustle | Jan 9, 2023 | Uncategorized
Company Description
The “right fit” must be determined with care. Our extensive knowledge of the legal and regulatory environment assures our client’s plan design and operation will meet these requirements. We draw on this same knowledge base to provide our clients with ideas and strategies for maximizing plan contributions and asset accumulation.
Job Description
Responsibilities:
Answers incoming customer live chats regarding website navigation issues, service questions, and general client concerns
Evaluate customer interactions and elevate issues to Online Chat Manager when appropriate
Crete relationships with new customers to better understand and achieve their needs
Respond to the customer questions, inquiries, requests and problems accurately, concisely and appropriately
Promotes interest in client products and services
Consistently achieves established standards of the position
Continually portray and project a positive and professional image.
Provide administrative support to the customer service team
May assist with overflow work and other duties as needed
Promotes interest in client products and services
Consistently achieves established standards of the position
Continually portray and project a positive and professional image
Provide administrative support to the customer service team
May assist with overflow work and other duties as needed
This position is also a remote position in which you will be working from home
Qualifications
Requirements:
High school diploma or equivalent.
Experience in customer service.
Strong telephone etiquette.
Familiarity with CRM tools.
Excellent communication skills.
Ability to manage multiple tasks at once.
Ability to adapt to different personalities.
APPLY HERE
by twochickswithasidehustle | Jan 9, 2023 | Uncategorized
Position description:
This is a remote opportunity.
Gubagoo, an affiliate of Reynolds and Reynolds, is hiring for inbound chat operators. Our Chat Specialists provide individuals the ability to engage in online conversations to inquire about automotive and recreational vehicle sales, service, finance and general dealership questions. Our focus is to represent our dealer clients favorably online and to turn the experience into a lead so that our dealer clients can generate revenue from their website traffic.
Gubagoo is a relaxed, but professional and fun environment to work in. We are seeking positive and energetic people who understand the importance of great customer service and enjoy being on a computer and around technology.
Responsibilities:
– Handle customer inquiries and complaints via online chat
– Provide information about the products and services via online chat
– Troubleshoot and resolve product issues and concerns via online chat
– Document and update customer records based on interactions via online chat
– Develop and maintain a knowledge base of the evolving products and services
Requirements:
- Excellent customer service skills and ability to work in a fast paced environment
- Must have your own computer or laptop with a webcam, microphone, and external mouse
- Computer must have a minimum of 8 GB of RAM, 64bit Operating System, and 8th Generation Intel Core i3 equivalent or higher
- Quiet, dedicated work space free from distractions
- Able to attend 5 weeks of remote training, Tuesday – Saturday between the hours of 11:00 AM – 7:30 PM EDT
APPLY HERE
by twochickswithasidehustle | Jan 9, 2023 | Uncategorized
About Us
At Sitel Group®️ we deliver leading CX solutions to global insurance clients that offer their consumers an array of products including life, property and casualty, long-term care, retirement planning, investments, roadside assistance and warranty one of the largest global providers of customer experience (CX) products, we invest in YOU by covering the cost of your insurance license, so that you can provide support to customers of some of the world’s most well-known insurance brands.
This is a great opportunity for you to learn, lead, and grow. We invest in our people by providing paid training and the opportunity to take the multi-state insurance license. Grow with us! All our calls are inbound calls only- no cold calling.
At Sitel, our talent is our strategic differentiator. By bringing a diversity of perspective through our people and ideas, we create an environment of support and learning where all of our differences are valued. Sitel is proud to be an Equal Opportunity workplace
Required qualifications, skills and experience :
Must have a Highschool Diploma (or GED)
Ability to use a dual-monitor PC with several tools and systems for an extended period of time
Comfortable supporting customers and interacting with peers in a technology-driven environment
Availability to work a full-time schedule (includes variable shifts such as morning, nights, weekends, and applicable holidays)
Nice to have (but not required):
Experience supporting customers through chat, email, and phone communications
Previous contact center experience
History with payment processing systems and financial services
Job Summary
Join the Sitel Group Team by assisting our Tax Software line of business as a Chat Agent! This position focuses on driving customer interactions through inbound & outbound chat / email communications. This is a Seasonal (Temporary) position and is Virtual-Work at Home.
Drive customer support through digital communication – chat & email – using various channels and tools
Respond to customer inquiries with a focus on providing a solution to the specific issue
Help customers understand the services offered and discover which features will benefit their needs
Troubleshoot access to online services through password resets
Meet or exceed performance expectations in regard to customer satisfaction and other related metrics / KPIs
About the Benefits
Pay: $15/hr
• Employee Assistance Program (EAP)
• 100% Paid Professional Training
• Employee discounts
• Referral bonuses
• SitelFit wellness program
• Educational benefits
Your Impact at Sitel Group®
We believe experiences are everything, and that happy associates are successful ones. That’s why we give our people the tools and the freedom to learn, grow, have fun and be themselves.
• GROW AS YOU GO. We invest in you, with internal programs, training, and initiatives to develop your skills and help you reach your goals. We promote from within. We provide you with the tools, skills, and resources to develop, both professionally and personally. You choose where you want to go; we help you get there.
• BE BOLD, BE YOU. #SitelLife represents our commitment to our people -to YOU. It’s about coming exactly as you are. We empower everyone to live their truth, be themselves and use their voice -and we give them a platform to do so.
• WORK TOGETHER TO MAKE AN IMPACT. We strive to make the world a better place and empower others to do the same. We are mission-driven -and we leverage the power of our people to make a positive impact in the communities in which we live and work.
• GAIN STABILITY, EXPAND POSSIBILITIES. We celebrate successes and reward our people for the hard work they do every day. We offer benefits to keep you healthy and happy, such as paid time off and referral bonuses. Plus, fun perks like employee discounts.
• MAXIMIZE YOUR EXPERIENCE. We value open, honest, and constructive conversation. We encourage you to speak up -and we listen when you do. Through MAX, our global community, we leverage our people’s innovative ideas, experiences, and feedback to shape and drive the future of Sitel Group.
As a trusted global employer, we’ll create the best match for you based on your experience and preferences, including full time daytime and evening shifts. After applying*, you’ll complete our video interview where we’ll get to know each other better. Be sure to look for an email from interviews@hirevue.com for your personal link. After you complete your interview, our team will review your application and be in touch after 24 hours to discuss which position best matches your skill set. Sitel Group®️ has more than 20 years of experience hiring for our customer support roles – our modernized application technology benefits our customers and you!
APPLY HERE
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