Correspondence Clerk (Digital Media)

Job Code: 2023-53-R-006
Location: United States – Remote
Status: Regular Full Time
Pay Range: 15.00-15.00

Responsibilities:
As a Correspondence Clerk (Digital Media), your responsibilities will be:

To accurately receive, review, scan and forward correspondence, ensuring that all federal & state regulations, contractual compliance and company guidelines and standards are met. Additionally ensure that all deadlines are met, as dictated by client contracts, department & company policies and any/all regulatory or compliance requirements. Review all incoming mail, prioritizing by urgency and importance as per department & client guidelines. Process and scan all correspondence efficiently and accurately. Enter appropriate status codes on the system, updates current account information, and generates letters. Distributes designated media to other departments as appropriate. Counts and logs daily production. Completes all other tasks and duties as assigned.

*Note – All employees and contractors for Performant Financial may and/or will have access to Sensitive, Proprietary, Confidential and/or Public data. As such, all employees and contractors will have ownership and responsibility to report any violations to the Confidentiality and Integrity of Sensitive, Proprietary, Confidential and/or Public data at all times. Violations to Performant’s policy related to the Confidentiality or Integrity of data may be subject to disciplinary actions up to and including termination.

Required Skills and Knowledge:
• High level of ability in multi-tasking and prioritizing workload.
• Must have flexibility and able to adapt to ever changing needs and requirements.
• MS Excel & Word skills.
• Able to meet or exceed deadlines.
• Able to work efficiently independently and complete any/all workload as assigned by department management.
• Strong communication in both verbal & written business language skills.
• Responsible, dependable, conscientious, detail oriented and reliable.

Additional Requirements:

• Ability to obtain and maintain client required clearances as well as pass company regular background and/or drug screening.

• Completion of Teleworker Agreement upon hire, and adherence to the Agreement (and related policies and procedures) including, but not limited to: able to navigate computer and phone systems as a user to work remote independently using on-line resources, must have high-speed internet connectivity, appropriate workspace able to be compliant with HIPAA, safety & ergonomics, confidentiality, and dedicated work focus without distractions during work hours.

Physical Requirements:

**NOTE: Must be able to meet requirements for and perform work assignments in accordance with Company policies and expectations on a home remote basis (and must meet Performant remote-worker requirements). Basic office equipment required to perform remote work is provided by the company.

• Basic office equipment required to perform remote work is provided by the company.

• Job is performed in a standard busy office environment with moderate noise level (or may be home-office setting subject to Company approval and Teleworker Agreement), sits at a desk during scheduled shift, uses office phone or headset provided by the Company for calls, making outbound calls and answering inbound return calls using an office phone system; views a computer monitor, types on a keyboard and uses a mouse.

• Reads and comprehends information in electronic (computer) or paper form (written/printed).

• Sit/stand 8 or more hours per day; has the option to stand as needed while on calls; reach as needed to use office equipment.

• Consistently viewing a computer screen and types frequently, but not constantly, using a keyboard to update accounts.

• Consistently communicates on the phone as required primarily within the department and company and may include client contacts or other third-party depending on assignment with account holders, may dial manually when need or use dialer system; headset is also provided.

• Occasionally lift/carry/push/pull up to 10lbs.

Education and Experience:

• 2-3 years general office work experience & environment
• High School diploma strongly preferred

Other Requirements:
Performant is a Government contractor and subject to compliance with client contractual and regulatory requirements, including but not limited to, Drug Free Workplace, background requirements, and clearances (as applicable).

• Must submit to and pass pre-hire background check, as well as additional checks throughout employment.

• Must be able to pass a criminal background check; must not be on state/federal debarment or exclusion lists.

• Must submit to and pass drug screen pre-employment (and possibly throughout employment).

• Performant is a government contractor. Certain client assignments for this position requires submission to and successful outcome of additional background and/or clearances throughout employment with the Company.

Employment VISA Sponsorship is not available for this position.

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Remote Creative Services Administrative Assistant

remote type
Remote
locations
USA_Remote
time type
Full time
posted on
Posted 5 Days Ago
job requisition id
R231001065
Williams Lea is hiring for a Creative Services Administrative Assistant to work remotely Monday to Friday 9:00 am to 6:00 pm!

Pay: $23.75 hourly

Benefits:

Various health insurance options & wellness plans (Medical, Dental, Vision, Prescription Drug)
401k Retirement Savings Plan Including Employer Match
Paid Time Off (PTO)
Life Insurance
Paid Parental Leave
Short-term & Long-term Disability
Healthcare & Dependent Care Flexible Spending Accounts
Domestic Partner Coverage
Commuter Benefits
Legal Assistance
Employee Assistance Program (EAP)
Additional Employee Perks and Discounts
The Senior Administrative Associate provides a variety of administrative support functions to a site, office and/or client, which may include tasks such as calendar and phone management and intake of all creative projects through our client’s workflow management tool, Workfront. The ideal candidate will be a critical thinker and organized problem-solver with excellent communication skills, who is eager to learn and grow their understanding of Creative and Marketing project management and operations.

Job qualifications

High school diploma or equivalent education
Minimum (2) years administrative support experience in a professional organization, preferably in the legal or banking industry; or experience performing administrative duties for a Williams Lea client operation for a minimum of (1) year or more. Formal education and/or training may be considered in lieu of experience
Advanced in the use of MS Office software (Word, Excel, PowerPoint); strong keyboarding and typing skills; able to technically troubleshoot applicable software specific to the business/client
Familiar with other software programs for providing administrative support
Strong attention to detail; able to work on multiple projects simultaneously
Must have good organizational skills
Must be able to meet deadlines and complete all projects in a timely manner
Ability to handle sensitive and/or highly confidential documents and information with professionalism and discretion
Able to exercise good judgment to make decisions that conform to business needs and policy
Good problem-solving skills, with the ability and understanding of when to escalate a problem to a supervisory level
Ability to maintain professional composure when working with immediate deadlines
Ability to work both independently and collaboratively as part of a team
Ability to work in a fast-paced environment
Ability to communicate professionally both verbally and in writing
Demonstrate proficiency in using equipment/technology/software and hardware necessary to perform job functions
Must be self-motivated with a positive attitude
Proven customer service skills are required to create, maintain, and enhance customer relationships
Job duties

(* denotes an “essential function”)

*Perform work in administrative support, including, but not limited to, answering phone lines, and providing customer service.
*Work with Client Manager to schedule photographer
*Ability to use Event Management Scheduling software software to reserve spaces for photoshoots
*Arranging for set up of photo rooms and coordinate backdrop
*Collaborate with onsite Office Services
*Provide back up coverage for Out of Office Team (Creative workflow coordinator)
Pull monthly/weekly audit report and review for data errors
*Coordinating batch uploads from photographers
*Manage Workfront Creative Projects
*Retrieving quotes, deadlines, and details from printing vendors
*Manage Image library upkeep
*Oversight for confidential company information including but not limited to corporate credit card information, P-cards, employee and client distribution lists, prospective and current employee information etc.
*Utilize appropriate logs and/or tracking software for all administrative support work 
*Ensure that job tickets are properly filled out before beginning work 
*Thoroughly assess job requests and ensure appropriate completion of job tasks throughout task lifecycle
*Communicate with team members, lead, supervisor or client supervisor or client on job or deadline issues
*Meet contracted deadlines for accepting, completing, and delivering all work
*Troubleshoot basic equipment problems 
*Interact with clients in person, over the phone, via video or electronically 
Prioritize workflow 
Performs Quality Assurance on own work and work of others 
Answer telephone, emails, and place service calls when needed 
Adhere to Williams Lea policies in addition to client site policies 
Use equipment and supplies in a cost-efficient manner

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Part-Time Virtual Executive Assistant (East Coast)

Job description
Equivity is looking for part-time East Coast-based executive assistants who have experience supporting C-level executives and are experienced in a wide range of administrative duties including calendaring, email inbox management, travel arrangements, project coordination, light bookkeeping, and preparing expense reports. In addition, executive assistants will help their C-level executive with creating meeting agendas, communicating with senior-level staff, and keeping the executive on track and following up on tasks as needed. If you enjoy supporting high-level executives achieve their business goals, pride yourself on your organizational abilities, pay meticulous attention to detail, and thrive in a work-from-home environment, we want to hear from you!

Many of Equivity’s clients value the promotion of social justice and greater equity.  They expect that their virtual assistant will be comfortable helping their business or non-profit operate in a manner consistent with these values.  Your work for these organizations will also likely involve interacting with other stakeholders in these organizations who share these values.  Accordingly, candidates should be comfortable representing organizations that promote a culture of diversity, equity, and inclusion.

Experience interacting with C-level executives and managing complex calendars is required, and experience with email inbox management and communication with high-level executives is also necessary. The ideal candidate will demonstrate excellent written and verbal communication skills and will work well both as a member of a team and independently.

More about our company:

Equivity matches clients with virtual assistants that provide administrative, marketing, and paralegal support. Our virtual assistants work with a high degree of autonomy and are responsible for developing relationships with our clients. Because we provide extremely attentive service to our clients, you must be available to respond to client communications during business hours within one hour by email, phone, and text and be available to work on projects during the business day. All of this work is done remotely, meaning that you can work from home.

The selected candidate would be hired as a part-time employee of Equivity (W-2 position), not an independent contractor. We are looking for somebody who has at least 20 hours per week of availability, and the starting pay is $18 per hour. Equivity offers opportunities to earn pay increases shortly after hire. Virtual assistants can earn pay rate increases after three full months of employment if they meet a minimum number of billable hours and achieve client satisfaction goals. We are a growing business and are looking for an executive assistant who is excited to partner with us and is interested in a long-term role with our company.

Qualities we are looking for:

Organization
Dedication
Initiative
Reliability
Attention to detail
Resourcefulness
Excellent communication skills
Responsiveness
Ability to work independently with limited oversight
Proactive self-starter
Virtual Executive Assistant Salary Range $18.00 – $25.00 per hour

Equivity is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. Equivity is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Equivity are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion, creed, national original, age, disability, sexual orientation, gender orientation, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Equivity will not tolerate discrimination or harassment based on any of these characteristics.

Job requirements
Position requirements:

Bachelor’s degree
3+ years of experience as an executive assistant or an office manager directly reporting to the company CEO or President
Expert proficiency with Microsoft Office and the Google suite of programs
Experience preparing expense reports utilizing Expensify, Concur, or other cloud-based software
Experience creating meeting agendas and communicating with senior management
Experience coordinating projects and working with a team
Availability to work and make and respond to calls within an hour in a professional setting between 9 AM and 6 PM Monday through Friday Eastern Time
Excellent written and oral communication skills
Your own laptop and smart phone with broadband access to Internet

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Data Entry Clerk

Responsibilities
Seeking a Data Entry Clerk to maintain large quantities of production data by entering new and updated customer and account information. Prepares source data for computer entry by compiling and sorting information. Establishes entry priorities. Processes customer and account source documents by reviewing data for deficiencies.

What You Will Be Doing

Works with Service Delivery and Warehouse Operations to ensure data integrity

Transfer data from paper formats into computer files or database systems
Type in data provided directly from warehouse systems
Create spreadsheets with large numbers of figures without mistakes
Verify data by comparing it to source documents
Update existing data
Retrieve data from the database or electronic files as requested
Perform regular backups to ensure data preservation
Sort and organize paperwork after entering data to ensure it is not lost
Navigate freight carrier tracking numbers
Run daily, weekly. Monthly reports from multiple sources
Qualifications / Education
High school degree or equivalent
Computer Proficiency in MS Office (Excel).
Must have experience in Microsoft Dynamics (AX).
Skills
Proven experience as data entry clerk
Fast typing skills
Excellent knowledge of word processing tools and spreadsheets (MS Office Word, Excel etc.)
Working knowledge of office equipment and computer hardware and peripheral devices
Basic understanding of databases
Good command of English both oral and written and customer service skills
Great attention to detail
High school degree or equivalent

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Chat Moderator (Remote)

Job Information:
Job Description:
The “Chat Moderator” position is a part-time, remote, and flexible position that entails moderating the chat of the official Discord of The Mayeaux Foundation. This can include but is not limited to: 1) Deleting messages made by users that violate the rules of the Discord server. 2) Banning users that have multiple and repeat violations of the rules of the Discord server. 3) Muting users that have violated the rules of the Discord server. 4) Investigating reports made by users about violations of the rules of the Discord server.
Pay Rate:
The Pay Rate for this position is $12.50 per hour.
The Pay Cycle is Weekly starting from Monday and ending on Sunday.
Qualifications:
Must be 18 years of age or older.
Must have a High School Diploma or GED.
Company Information:
Equal Opportunity Employer Disclosure:
No matter how you identify in this crazy world, The Mayeaux Foundation, will forever stand for fair and equal hiring practices and opportunities. The Mayeaux Foundation does not (will not) discriminate race, religion, ethnicity, sexual orientation, gender and sex identity. Come join us and help build a community that is worth lasting.
About the Company:
We, The Mayeaux Foundation, are a company based in Castle Rock, Colorado and we strive and stand for equality while managing our company. Our company offers services such as computer programming courses on a variety of programming languages. We plan on launching our own social media app and bank account.

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