by twochickswithasidehustle | Mar 31, 2023 | Uncategorized
Alpine is a team of forward-thinking innovators working to provide intelligent heating and cooling solutions to homeowners. We are the first and largest e-commerce retailer of heating and air conditioning equipment. Our mission is to reduce global warming through the use of high-efficiency and all-electric HVAC equipment, while providing a unique shopping experience for customers that makes the process fun and easy. By creating a great experience for our customers, we have a strong following of repeat customers and the highest ratings in the industry at 4.85 (out of 5) in satisfaction.
In this position, you will help our teams achieve consistent service that ‘wows’ our customers by reviewing customer interactions, holding the team accountable to high performance standards, and providing coaching. You will grade interactions with customers to determine if customers received genuinely helpful service. Your call and chat reviews will help our team improve through feedback and accountability. Your assessments and helpful comments will allow team members to grow and thrive within their roles and will help give our customers a consistently exceptional experience.
Responsibilities
Review inbound and outbound calls for teams for quality assurance according to our metrics
Review chat logs for team members for quality assurance.
Provide coaching to individuals and/or team based on call/chat reviews
This is a fully remote position. It is not a flex-time position – it is consistent dedicated work during scheduled hours.
Requirements
Ability to make thoughtful decisions
Active listening skills
Appreciation for research
A good balance of left and right-brained thinking
Can hold people accountable to high standards
Strong attention to detail with a precision-mindset
Must have high-speed internet, a quiet workspace without family or pets in the room and a back-up plan for power or internet outages (we provide all computer and headset equipment)
Benefits
Competitive compensation, DOE
Group health insurance plus health savings account, 401k, paid time off, paid holidays, life insurance, short-term disability and more
Paid educational and professional development training
Work-from-home (remote)
All computer equipment and training are provided
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by twochickswithasidehustle | Mar 30, 2023 | Uncategorized
Job Description
Additional Information Remote Based Position
Job Number 23059569
Job Category Administrative
Location Sales Support East, 7750 Wisconsin Avenue, Bethesda, Maryland, United States VIEW ON MAP
Schedule Full-Time
Located Remotely? Y
Relocation? N
Position Type Non-Management
JOB SUMMARY
Enter and locate work-related information using computers and/or point of sale systems. Transmit information or documents using a computer. Read and visually verify information in a variety of formats (e.g., small print). Enter and retrieve information contained in computer databases using a keyboard, mouse, or trackball to update records, files, reservations, and answer inquiries from guests. Verify information in documents or on computer screens, including text, printed forms, and lists for accuracy and completeness. Operate standard office equipment other than computers such as telephone, typewriter, fax, photocopier, calculator, and electronic peripherals. Stand, sit, or walk for an extended period of time or for an entire work shift.
Follow all company policies and procedures, ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Speak with others using clear and professional language, prepare and review written documents accurately and completely, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards; and identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Follow all company safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
California Applicants Only: The pay range for this position is $18.00 to $23.80 per hour.
Colorado Applicants Only: The pay rate for this position is $18.00 per hour.
New York City & Westchester County, NY Applicants Only: The pay range for this position is $18.00 to $23.80 per hour.
Washington Applicants Only: The pay range for this position is $18.00 to $23.80 per hour. Employees will accrue 0.4616 PTO balance for every hour worked and are eligible to receive minimum of 7 holidays annually.
All locations offer coverage for medical, dental, vision, health care flexible spending account, dependent care flexible spending account, life insurance, disability insurance, accident insurance, adoption expense reimbursements, paid parental leave, educational assistance, 401(k) plan, stock purchase plan, discounts at Marriott properties, commuter benefits, employee assistance plan, and childcare discounts. Benefits are subject to terms and conditions, which may include rules regarding eligibility, enrollment, waiting period, contribution, benefit limits, election changes, benefit exclusions, and others.
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by twochickswithasidehustle | Mar 30, 2023 | Uncategorized
Cotiviti
Overview
The purpose of the MIPS (Medical Image Processing) Agent is to review and associate medical records to the appropriate requests while maintaining adequate production and quality levels through tracked metrics.
**This is a TEMPORARY position. This is a REMOTE position. Pay Rate is $13.25/HR**
Responsibilities
- Review medical records and associate individual records to the correct location for client downloading
- Perform quality checks prior to associating each record for download, ensuring all protected health information is safeguarded in the client record
- Responsible for identifying incoming invoices and provide to the PIQ lead
- Process incoming authorizations for request of records in a timely manner as outlined by Cotiviti process
- Completes all responsibilities as outlined on annual Performance Plan.
- Completes all special projects and other duties as assigned.
- Must be able to perform duties with or without reasonable accommodation.
Qualifications
- High School diploma, GED, or equivalent work experience
- Some previous healthcare experience preferred, specifically with medical records
- Self-motivated with a high degree of ownership/accountability, with strong attention to detail (including planning, executing, and follow-up procedures)
- Effective written and verbal communication skills required
- Demonstrable punctuality and ability to maintain a consistent schedule
#LI-MV1
Cotiviti is an equal employment opportunity employer. Cotiviti recruits, hires and promotes individuals based on their qualifications for a specific job. Cotiviti values its diverse workforce and its selection of employees is made without regard to race, color, creed, sex, age, religion, pregnancy, childbirth or pregnancy-related conditions, national origin, sexual orientation, marital status, genetic carrier status, military service, veteran status, disability, or any other category of class protected by federal, state or local laws. All employment decisions and personnel actions, such as hiring, promotion, compensation, benefits, and termination, are and will continue to be administered in accordance with, and to further the principle of, equal employment opportunity.
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by twochickswithasidehustle | Mar 30, 2023 | Uncategorized
Episource
Job Description
Advance Possibility. Join Episource, a leading provider of risk-adjustment services, software, and solutions for health plans and medical groups.
Job Summary:
The MAC Data Entry Associate will log into Medicare internet portals for the purpose of inputting detailed information for direct Medicare submissions and Medicare Administrative Contractor (MAC) Portal Entry. This person will work independently and as part of a team to enable the submission of missed risk adjustment diagnoses to CMS via established methods. This person is responsible for the accurate and timely submission of healthcare data.
Essential Duties & Responsibilities:
The MAC Data Entry Associate is responsible for entering healthcare diagnosis data to improve accurate claim submissions for healthcare organizations. Internal facing, they will be responsible for recognizing issues while bringing them to the immediate attention of their manager. Though their main duty is data entry, they will work with a cross-functional team to problem solve and provide accurate, timely, data to the client. They may need to telephone a Medicare Area Contractor helpline or research information on government websites. Collecting client information, maintaining an organized filing system, and reviewing data for completeness and accuracy.
- Enter client data from source documents within time limits into electronic portals.
- Review data for completeness and accuracy
- Gain access to MAC portals to prepare for computer entry
- Review data for deficiencies or errors, correct incompatibilities and check output
- Follow established entry priorities
- Maintaining a detailed and organized storage system to ensure reporting is complete and accurate
- Work with supervisor and analysts to prepare client progress reports
- Maintain the ability to work in an environment with PHI / PII data
- Identify data inconsistencies and report data errors to management.
- Troubleshoot, investigate, and research technical issues while involving appropriate internal support
- Research and navigate in government and MAC websites
- Meet production deadlines by completing timely and accurate submission entries
- Comply with government rules and regulations
- May be assigned other duties.
- Must maintain compliance with all company policies and procedures.
Qualifications / Requirements:
- High school graduate, some college preferred
- Over 1+ years of experience in data entry and data management
- Possess a social security number
- Experience working in a variety of databases
- Knowledge of data management
- Detail-oriented with the ability to accurately and completely enter data
- High school graduate, some college preferred
- High-speed internet connection
- Private home workspace
- First-rate typing skills with the ability to type 60 WPM
- Solid time management skills and the ability to prioritize tasks
- Excellent communication skills, both verbal and written
- Excellent computer skills and proficiency in MS Office and G-suite
- Ability to communicate professionally with internal organizational leaders
- Contributes to the development of procedures to ensure timely deliverables
- Ability to communicate professionally
- High level of ethics, integrity, discretion, and confidentiality.
Here is how you will benefit as a valued member of our Expert Teams at Episource.
- Remote culture with company equipment, virtual access, and monthly internet allowance
- Self-managed Flexible Time Off / Paid Time Off + eight paid holidays per year
- Parental Leave
- Wellness Programs (EAP, free subscription to Calm App)
- 401(k) with company match
- Career Development: Tuition reimbursement, certifications, and seminars
- Health, Vision, Dental, Voluntary Life, and AD&D Insurance
- Health Savings Account / Flexible Savings Account
Expert Teams. Ingenious Technologies.
Our journey started in 2006 with medical billing and coding services for physicians, then pivoted to HCC coding for payers. Today, we are an end-to-end enterprise for risk adjustment solutions. We’ve grown by learning and listening to our customers. Our entrepreneurial mindset drives innovation and collaboration. Our goal is to always provide exceptional service and experiences. And now, 15 years later, we are a platform company delivering insights and interventions using superior technology, workflows, and people.
Salary Rate: $17.00/hour)
Pay is based on several factors, including but not limited to education, work experience, certifications, location, and other relevant factors. This is Episource’s good faith and reasonable estimate of the compensation range for this position as of the time of posting. In addition to your salary, Episource offers benefits such as a comprehensive benefits package, incentive and recognition programs, and 401k contribution (all benefits are subject to eligibility requirements: See our benefits section above for more information.)
Episource will require proof of COVID-19 vaccination for all patient-facing healthcare workers, client-facing employees, those employees who are required to perform business travel, and all designated hybrid/in-office-based positions. Episource, LLC provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Episource, LLC complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leave of absence, compensation, and training.
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by twochickswithasidehustle | Mar 30, 2023 | Uncategorized
American Specialty Health
Description
American Specialty Health Incorporated is seeking a Fitness Reimbursement Examiner to join our Fitness Reimbursement department. The primary purpose of this position is to enter data from fitness and exercise center billing reports into the Reimbursement Processing System. This position is responsible for the accurate review, input and adjudication of reimbursement requests in accordance with regulations, ASH standards and contractual obligations of the organization.
Remote Worker Considerations
Candidates who are selected for this position will be trained remotely and must be able to work from home in a designated work area with company-provided technology equipment. This remote/WFH position requires you have a stable connection to your Internet Service Provider with the ability to participate by video in online meetings over a reliable and consistent network (minimum internet download of 50 Mbps and 10 Mbps upload speed).
Responsibilities
- Processes reimbursement requests accurately and efficiently.
- Reviews all incoming reimbursement requests to verify necessary information.
- Enters reimbursement requests and information into a computerized request Processing System.
- Maintains all required documentation of reimbursement requests processed and reimbursement requests on hand.
- Adjudicates reimbursement requests in accordance with departmental policies, procedures, state and accreditation standards and other applicable rules.
- Maintains minimum production standard, 98.5%.
- Provides backup for other examiners within the department.
- Promotes a spirit of cooperation and understanding among all personnel.
- Attends organizational meetings as required.
- Adheres to organizational policies and procedures.
- Maintains confidentiality of all files, reimbursement request reports, and reimbursement request related issues.
Qualifications
- High school diploma required.
- 10 key and word processing; minimum 10,000 key strokes per hour required with 95% accuracy.
- Data Entry Experience.
- Proficient in MS Office.
- Ability to recognize unique and/or problem situations and brings to attention of Supervisor.
- Demonstrated ability to meet department performance standards and quality improvement processes.
Core Competencies
- Demonstrated ability to interact in a positive, respectful manner and establish and maintain cooperative working relationships.
- Ability to display excellent customer service to meet the needs and expectations of both internal and external customers.
- Excellent listening and interpersonal communication skills to identify critical core competencies based on success factors and organizational environment.
- Ability to effectively organize, prioritize, multi-task and manage time.
- Demonstrated accuracy and productivity in a changing environment with constant interruptions.
- Demonstrated ability to analyze information, problems, issues, situations and procedures to develop effective solutions.
- Ability to exercise strict confidentiality in all matters.
Mobility
Primarily sedentary, able to sit for long periods of time.
Physical Requirements
Ability to speak, see and hear other personnel and/or objects. Ability to communicate both in verbal and written form. Ability to travel within the facility. Capable of using a telephone and computer keyboard. Ability to lift up to 10 lbs.
Environmental Conditions
Work-from-home (WFH) environment.
American Specialty Health is an Equal Opportunity/Affirmative Action Employer.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law.
Please view Equal Employment Opportunity Posters provided by OFCCP here.
If you are a qualified individual with a disability or a disabled veteran, you have the right to request an accommodation if you are unable or limited in your ability to use or access our career center as a result of your disability. To request an accommodation, contact our Human Resources Department at (800) 848-3555 x6702.
ASH will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company’s legal duty to furnish information.
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