by twochickswithasidehustle | Apr 7, 2023 | Uncategorized
Golden Hippo
Where A-Players Thrive.
Golden Hippo is an employee-owned, vertically-integrated, highly profitable direct-to-consumer marketer of over 20 health, beauty, and pet care brands that collectively generate $1 billion of revenue annually. Our employee-owners are passionate about our mission to create best-in-class products across broadly appealing categories — to help people live their healthiest, happiest lives.
We’re Looking For An: Email Automation Assistant to support the development, execution, and reporting of email marketing automation programs. Within this role you will partner with the Email and Copywriting Teams to optimize customer post-purchase journeys that will increase revenue, engagement, and retention by assisting with the implementation of A/B tests, reporting, and creating new journeys as assigned. Will create and monitor a wide variety of automated email journeys. This includes but is not limited to using tactical filters, use statistical analysis to generate, test, and adjust changes, and track along with analyzing autoresponder results. Perform regular QA spot checks.
Location: Woodland Hills, CA or Remote
What You’ll Be Doing:
- Partner with copywriters and other cross-functional team members in testing, executing, and optimizing email autoresponders across several brands.
- Implement content updates and drip campaigns for other departments as needed
- Maintain updated autoresponder audience segments across brands
- Perform regular QA as needed
- Assist in developing and executing strategies to optimize deliverability/inboxing, opens, clicks, and conversion rate
- Identify opportunities to A/B test email content.
- Accurately report on key metrics and test results.
- Other responsibilities as assigned
Preferred Qualifications (Note: These are preferred and not required. We strongly encourage you to apply even if you don’t tick ALL of these boxes.):
- Strong written and oral communication skills
- Excellent organizational skills and with the ability to prioritize and manage several projects at once.
- Highly attentive to detail
- Speedy implementation and ability to quickly adapt as priorities shift
- Collaborative and accommodating to interdepartmental requests
- 0-2+ years experience within digital marketing automation platforms.
- Working knowledge of HTML, building an email marketing campaign from scratch and email marketing best practices
- Excellent copywriting and and copyediting skills
- Experience in Google Drive (especially Sheets and Docs)
- Working knowledge in creating customer lifecycle journeys targeted at activating new customers, retaining existing customers, and reactivating those inactive customers, preferred
- Copywriting for email sales, preferred
- Using custom data fields, merge tags, or other dynamic content in email, running A/B tests, etc., preferred
- High School Diploma or GED Equivalent
- Bachelor’s degree in Marketing or related field, preferred
The Golden Difference. How Are We Different Than Other Companies?
- 100% Employer-Paid Medical, Dental, and Vision insurance. (NO cost to you on employee-only plans; 75% of premium coverage when enrolling dependents.)
- Employee Stock Ownership Plan (You’re part owner of Golden Hippo)
- Generous matching 401K Plan with company matching up to 3.5%
- Recognition Programs: KPI Bonus, Win of the Week, Spot Bonus, and Shoutouts Program
- Flexible work arrangements for most positions
- UNLIMITED room for professional growth
- Actually fun virtual & in-person events
$23.56 – $28.85/hour, annual & monthly KPI bonus potential, depending upon experience.
APPLY HERE
by twochickswithasidehustle | Apr 6, 2023 | Uncategorized
Job Purpose
Community Team Specialist serves as Crumbl’s voice online. Has a PR mindset and be able to spot opportunities for sales, education, and relationship-building in every situation, being personable and strategic. Responsible for controlling the online narrative about Crumbl and it’s competitors, capturing and reporting on user generated content, as well as reporting on platform trends, opportunities, and customer feedback.
Duties and Responsibilities
Respond to all public and private comments on the following platforms: Facebook, Instagram, TikTok, LinkedIn, Pinterest, Twitter, YouTube, Yelp, and Google with PR, educational, and sales opportunities in mind.
Establish and strengthen relationships with those that frequent respective platforms and help them build a deeper relationship with Crumbl.
Find and manage online dialogue in which Crumbl or its competitors are tagged or referenced.
Collect user generated content for Social Managers to leverage in online posting strategy.
Collect cookie, store, and general brand reviews to help the company grow.
Other Duties
This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice in order to meet the business needs of Crumbl.
Qualifications
No degree is required for this position. Customer experience preferred
Excellent verbal and interpersonal communication skills
Excellent problem solving skills
Ability to convey Crumbl’s voice online
Highly organized
Measurable Metric
Success in this position can be measured by growing the volume of our Crumbl community on social platforms and gearing conversations and UGC to positively reflect our brand.
Working Conditions
This is an hourly part-time fully remote position. Not hybrid.
Physical Requirements
The physical demands described here must be met by an employee to successfully perform the essential functions of this job.
While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand, walk, use hands to touch, handle, or feel, and reach with hands and arms. Prolonged periods of working on a computer.
APPLY HERE
by twochickswithasidehustle | Apr 6, 2023 | Uncategorized
We are looking for a few data entry agents to fulfill a few upcoming long-term projects. If you have the experience, please apply.
Why join Team Bynes? There are many perks to working with The Bynes Company!
▪️Work from home
▪️No hassles of commuting
▪️Schedule your own hours
▪️Work when it’s convenient for you
▪️Gain experience in different industries
▪️Earned PTO (from meetings, birthdays & work anniversaries)
▪️$300 per person you refer
▪️Perks & discounts and more!
Data Entry Clerk Job Responsibilities:
Maintains database by entering new and updated customer and account information.
Prepares source data for computer entry by compiling and sorting information.
Establishes entry priorities.
Processes customer and account source documents by reviewing data for deficiencies.
Resolves deficiencies by using standard procedures or returning incomplete documents to the team leader for resolution.
Enters customer and account data by inputting alphabetic and numeric information on the keyboard or optical scanner according to screen format.
Maintains data entry requirements by following data program techniques and procedures.
Verifies entered customer and account data by reviewing, correcting, deleting, or reentering data.
Combines data from both systems when account information is incomplete.
Purges files to eliminate duplication of data.
Tests customer and account system changes and upgrades by inputting new data.
Secures information by completing database backups.
Maintains operations by following policies and procedures and reporting needed changes.
Maintains customer confidence and protects operations by keeping information confidential.
Contributes to team effort by accomplishing related results as needed.
Data Entry Clerk Skills / Qualifications:
Organization skills
Quick typing skills
Attention to detail
Computer savvy
Confidentiality
Thoroughness
Education and Experience Requirements:
High school diploma or equivalent
Data entry experience or related office experience
Some basic computer courses may be preferred by some employers
Two to Five years of experience is required
The position will remain open as we are looking for a few candidates for different shifts.
Please No Phone Calls OR Emails As We Are Screening Applicants!!
APPLY HERE
by twochickswithasidehustle | Apr 6, 2023 | Uncategorized
Responsibilities
Seeking a Data Entry Clerk to maintain large quantities of production data by entering new and updated customer and account information. Prepares source data for computer entry by compiling and sorting information. Establishes entry priorities. Processes customer and account source documents by reviewing data for deficiencies.
What You Will Be Doing
Works with Service Delivery and Warehouse Operations to ensure data integrity
Transfer data from paper formats into computer files or database systems
Type in data provided directly from warehouse systems
Create spreadsheets with large numbers of figures without mistakes
Verify data by comparing it to source documents
Update existing data
Retrieve data from the database or electronic files as requested
Perform regular backups to ensure data preservation
Sort and organize paperwork after entering data to ensure it is not lost
Navigate freight carrier tracking numbers
Run daily, weekly. Monthly reports from multiple sources
Qualifications / Education
High school degree or equivalent
Computer Proficiency in MS Office (Excel).
Must have experience in Microsoft Dynamics (AX).
Skills
Proven experience as data entry clerk
Fast typing skills
Excellent knowledge of word processing tools and spreadsheets (MS Office Word, Excel etc.)
Working knowledge of office equipment and computer hardware and peripheral devices
Basic understanding of databases
Good command of English both oral and written and customer service skills
Great attention to detail
High school degree or equivalent
Insight Investments, LLC is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, age, sexual orientation, gender identity, disability, status as a Veteran or other protected classification.
APPLY HERE
by twochickswithasidehustle | Apr 6, 2023 | Uncategorized
Docker is a remote first company with employees across Europe and the Americas that simplifies the lives of developers who are making world-changing apps. We raised our Series C funding in March 2022 for $105M at a $2.1B valuation. We continued to see exponential revenue growth last year. Join us for a whale of a ride!
Docker’s Data Analyst, Customer Success is primary deliverable is to convert our Customer Success operations into a data-driven business where we can measure, analyze and optimize every aspect of our engagement with our customers. This role is a key to serving our customers and measuring their success and will partner closely with the Customer Success Operations role, which builds new tools and processes to scale CSM’s everyday activities. As the person navigating multiple platforms for data on day-to-day business, you’ll know how information flows and who needs what and when, turning data into action. You’ll help interpret and reveal feature usage patterns, maturity scores, NPS results, and Voice of Customer qualitative feedback, influencing customer journey mapping and capacity models and help our CS team be the first point of contact for our highly valued customers. This role reports to a Sr Data Engineer on the Business Systems and Revenue Enablement team.
Responsibilities:
Build, generate, and analyze reports using Salesforce and Looker
Collaborate with other functions across the company to build customized reports and dashboards with useful analysis and data insights
Explain trends across data sources, potential opportunities for growth or improvement, and data caveats for descriptive, diagnostic, predictive (including forecasting), and prescriptive data analysis
Understand and document the full lifecycle of data and our common data framework so that data can be integrated, modeled for easy analysis, and analyzed for insights
Drive Manage ad-hoc requests, engaging requestors to understand the root issue or underlying “job to be done”
Create, establish and update policies/procedures for customer success methodology in a fast growing software company, with a goal of increasing customer satisfaction and retention
Optimize CSM techstack usage based on current and anticipated business needs, drive CS system adoption by marketing our platforms effectively within the organization, and optimize and standardize existing processes and workflows, to improve operational efficiency and customer outcomes
Support training needs of business partners through operational rollout and implementation of procedures
Qualifications:
3+ years of experience in Customer/Client Success and Operations role
Deep understanding of how data is created and transformed through products and services provided by third-parties to help drive product designs or service usage or note impacts to data reporting capabilities
Familiarity with relational and non-relational databases, SQL and query optimization techniques, and demonstrated ability to both diagnose and prevent performance problems
Hands on experience working with SQL, Python, API calls, and JSON
Familiarity with key data-analysis methods and techniques (e.g., text analytics, data visualization, data mining, and more)
Analytical, numerically astute with strong problem-solving abilities
Nice to have:
Strong understanding of Customer 360 views
Experience with Customer Success and CRM software such Gainsight and Salesforce
Client onboarding, conversions, and land/expand experience
A love of open source
Experience with SaaS products
Startup experience preferred
What to expect in the first 30 days:
Get to know Docker! Vision, mission, values
Request and confirm access & permissions for all tools, systems, platforms and channels required for day to day activities
Meet with systems and cross-functional stakeholders to understand current OKR’s and how systems & data contributes to their achievement
Read all relevant onboarding, training and documentation materials
Familiarize with system backlog and current team / organization priorities
Become familiar with and begin documenting key dashboard/reports in preparation for ownership transfer
What to expect in the first 90 days:
Achieve a working understanding of key data points and delivery processes
Follow and understand good practices used within Docker regarding data modeling, collaborative development and data warehousing
Begin iterative processes to report on and glean insights from customer success performance
Own and maintain key dashboards/reports
What to expect in the first year:
Develops an in-depth understanding of Docker’s customer journeys, systems, strategies and challenges by being deeply embedded within the customer success team through regular and open collaboration
Establish a solid foundational self-serve reporting layer along with corresponding documentation, learning and training sessions to minimize time spent working in ad-hoc requests
Adherence to Systems SLAs in providing robust analytics and curated insights clearly delivered to the right people in the right ways
Understand, follow, and contribute to bi-directional service level agreements with ancillary teams to maximize uptime and internal/external customer satisfaction
Ensure reporting and analytics comply with with data governance policies
Proactively identifies hidden opportunities for improvement within existing processes and suggests data-oriented solutions for their remediation
Use advanced analytics and machine learning techniques to unlock hidden value in previously unexploited customer information
Perks:
Freedom & flexibility; fit your work around your life
Variety of virtual and in-person social events to build connections and have fun
Home office setup; we want you comfortable while you work
Generous maternity and parental leave
Technology stipend equivalent to $100 net/month
PTO plan that encourages you to take time to do the things you enjoy
Whaleness Days: companywide day off each month
Quarterly, company-wide hackathons
Training stipend for conferences, courses and classes
Stock Options; we are a growing start-up and want all employees to have a share in the success of the company
Docker Swag
Medical benefits, retirement and holidays vary by country
CA NY/Boulder, CO, Denver, CO $130,000- $177,000
Colorado $120,000 – $163,000
*salary range can change if hired in at a different level
Due to the remote nature of the role, we are unable to provide visa sponsorship.
APPLY HERE
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