by twochickswithasidehustle | Jun 2, 2023 | Uncategorized
Description
CareHarmony is seeking a Recruiting Associate to assist with sourcing and onboarding efforts, team management, process improvement, and business need fulfillment. Ideal candidates will have experience with high volume recruiting and an agency background. Interfacing with both the business and candidate will be imperative for success in this role. Self-management and understanding of successful recruiting core practices will be expected. This will be fully remote and require little to no travel.
Requirements
Must:
- Minimum of six month of agency recruiting experience
- Bachelor’s degree
- Experience recruiting for at least one high volume project or assignment.
Plus:
- Healthcare recruiting experience
APPLY HERE
by twochickswithasidehustle | Jun 2, 2023 | Uncategorized
Invitae (NYSE: NVTA) is a leading medical genetics company trusted by millions of patients and their providers to deliver timely genetic information using digital technology. We aim to provide accurate and actionable answers to strengthen medical decision-making for individuals and their families. Invitae’s genetics experts apply a rigorous approach to data and research, serving as the foundation of their mission to bring comprehensive genetic information into mainstream medicine to improve healthcare for billions of people.
Appeals Specialist
Irvine, CA preferred (REMOTE)
SCHEDULE: Mon – Fri, traditional PST hours
Territory: Irvine, CA / Remote
Invitae is dedicated to bringing comprehensive genetic information into mainstream medicine to improve healthcare for billions of people! Our team is driven to make a difference for the patients we serve. We are leading the transformation of the genetics industry, by making clinical-grade genetic information affordable and accessible to guide health decisions across all stages of life. This team is responsible for maximizing revenue for the company. This team interacts with health insurers to secure coverage and reimbursement for our patients. The Appeals Specialist is expected to understand all aspects of the insurance appeal process and can identify insurance trends and provide impactful feedback.
What you’ll do:
- Perform trend analysis of payer rejections and denials
- Produce high volume of successful appeals to insurance carriers to obtain payment
- Collaborate with multiple teams and to develop best practices to ensure we are providing the best service
What you bring:
- Bachelor’s degree in preferred industry of laboratory, healthcare, biotech and/o life sciences
- 3+ years of healthcare billing experience (or equivalent)
- Strong understanding of healthcare revenue cycle, ICD-10, account receivable and insurance appeals process
- Exceptional communication, attention to detail and organizational skills
- High energy, flexible, self starter, who a great teammate and is ready to roll up your sleeves to get things done
Preferred skills:
- Problem solver in a dynamic, fast paced, team based and rapidly changing environment
This salary range is an estimate, and the actual salary may vary based on a wide range of factors, including your skills, qualifications, experience and location. This position is eligible for benefits including but not limited to medical, dental, vision, life insurance, disability coverage, flexible paid time off, Spring Health, Carrot Fertility, participation in a 401k with company match, ESPP, and many other additional voluntary benefits. Invitae also offers generous paid leave programs so you can spend time with your new child, recover from your own illness or care for a sick family member.
USA National Pay Range
$21.25—$26.54 USD
APPLY HERE
by twochickswithasidehustle | Jun 2, 2023 | Uncategorized
Invitae (NYSE: NVTA) is a leading medical genetics company trusted by millions of patients and their providers to deliver timely genetic information using digital technology. We aim to provide accurate and actionable answers to strengthen medical decision-making for individuals and their families. Invitae’s genetics experts apply a rigorous approach to data and research, serving as the foundation of their mission to bring comprehensive genetic information into mainstream medicine to improve healthcare for billions of people.
Clinical Software Success Manager – Remote, US
Schedule: Monday – Friday, traditional hours
Our Software Services and Support (S3) Team is expanding and we’re looking for team members who are passionate about utilizing genomic information to improve healthcare to join us. We are seeking a Clinical Software Success Manager with experience to collaborate with customers to identify and document clinical workflows to ensure customer success and satisfaction.
What you’ll do:
- Support sales with clinical and technical demos of Invitae’s software products.
- Provide clinical guidance to sales, internal stakeholders, and customers as it relates to software.
- Collaborate with customers, sales, and customer success to define, document, and refine clinical workflows to incorporate our support tools and other software solutions.
- Monitor and analyze metrics and feedback from clients to identify opportunities to maximize customer success with software solutions and genomic testing.
- Provide and document feedback from customers to advise the product team of potential enhancements and bugs.
- Lead customer training on software solutions for go live and a train-the-trainer approach.
- Partner with S3 Enterprise Project Managers to facilitate implementation/integration projects after an executed contract from Sales.
- Monitor, optimize and refine workflow after the successful implementation project is complete.
- Attend customer business reviews with stakeholders to present success metrics.
What you bring:
- Board-certified genetic counselor 5+ years experience in clinical or translational research, preferably in a clinical genetics laboratory setting, or comparable combination of experience.
- Comfortable in at least one of the following clinical areas; hereditary cancer, cardiology, proactive, pharmacogenomics or women’s health.
- Experience in laboratory sciences, genetics, drug information or another healthcare setting is preferred but not required.
- A passion for customers and a commitment to high customer satisfaction.
- Working knowledge of clinic workflows and research workflows including electronic medical records.
- Excellent communication and teamwork skills – including the ability to map out components of a project and create an estimated timeline for the work.
- Ability to present to diverse levels of internal and external organizations including a variety of clinical areas.
- Strong interpersonal skills and the ability to establish solid relationships and elicit cooperation from a variety of stakeholders.
- Exceptional analytical and strategic problem-solving skills.
- The ability to work both independently and collaboratively in a dynamic environment. Flexible to shifting priorities, demands, and timelines; able to promptly and efficiently react to project adjustments and changes.
#LI-REMOTE
This salary range is an estimate, and the actual salary may vary based on a wide range of factors, including your skills, qualifications, experience and location. This position is eligible for benefits including but not limited to medical, dental, vision, life insurance, disability coverage, flexible paid time off, Spring Health, Carrot Fertility, participation in a 401k with company match, ESPP, and many other additional voluntary benefits. Invitae also offers generous paid leave programs so you can spend time with your new child, recover from your own illness or care for a sick family member.
USA National Pay Range
$95,600—$119,500 USD
APPLY HERE
by twochickswithasidehustle | Jun 2, 2023 | Uncategorized
Invitae (NYSE: NVTA) is a leading medical genetics company trusted by millions of patients and their providers to deliver timely genetic information using digital technology. We aim to provide accurate and actionable answers to strengthen medical decision-making for individuals and their families. Invitae’s genetics experts apply a rigorous approach to data and research, serving as the foundation of their mission to bring comprehensive genetic information into mainstream medicine to improve healthcare for billions of people.
The Billing team is responsible for maximizing revenue for the company while interacting with health insurers to secure coverage and reimbursement for our patients. The Appeals Specialist is expected to understand all aspects of the insurance appeal process and can identify insurance trends and provide impactful feedback.
What you’ll do:
- Perform trend analysis of payer rejections and denials
- Produce high volume of successful appeals to insurance carriers to obtain payment
- Collaborate with multiple teams and to develop best practices to ensure we are providing the best service
What you bring:
- Bachelor’s degree in preferred industry of laboratory, healthcare, biotech and/o life sciences
- 1+ years of healthcare billing experience (or equivalent)
- Strong understanding of healthcare revenue cycle, ICD-10, account receivable and insurance appeals process
- Exceptional communication, attention to detail and organizational skills
- High energy, flexible, self starter, who a great teammate and is ready to roll up your sleeves to get things done
Preferred skills:
- Problem solver in a dynamic, fast paced, team based and rapidly changing environment
This salary range is an estimate, and the actual salary may vary based on a wide range of factors, including your skills, qualifications, experience and location. This position is eligible for benefits including but not limited to medical, dental, vision, life insurance, disability coverage, flexible paid time off, Spring Health, Carrot Fertility, participation in a 401k with company match, ESPP, and many other additional voluntary benefits. Invitae also offers generous paid leave programs so you can spend time with your new child, recover from your own illness or care for a sick family member.
USA National Pay Range
$23.41—$29.23 USD
Please apply even if you don’t meet all of the “What you bring” requirements noted. It’s rare that someone checks every single item, it’s ok, we encourage you to apply anyways.
Join us!
APPLY HERE
by twochickswithasidehustle | Jun 1, 2023 | Uncategorized
Job Type
Full-time
Description
With the guidance of the Customer Experience Team, the Quality Assurance Specialist will monitor, rate and provide relevant feedback to the Benefit Support Center Counselor team regarding call handling performance to ensure the highest level of quality and expectations per company standards and client guidelines are achieved.
Role and Responsibilities
Monitor calls within our Benefit Support Center for standards of quality and completion, per company guidelines and client expectation.
Provide structured and relevant feedback to our BSC Counselors.
Participate in case trainings and chats as well as monthly counselor training events.
Assess quality adherence criteria for QA audit forms per case for client customization.
Prepares for and actively participates in call calibration sessions when needed.
Effectively communicate with Customer Experience and Training Department to ensure consistency with performance and resources.
Work with a sense of urgency and meet all deadlines with proactive communication concerning timelines.
Is flexible in an environment by championing and embracing change or growth.
Requirements
Qualifications and Education Requirements
High School Diploma or equivalent
Active resident license to sell Life & Health Insurance, strongly preferred
2-3 years sales or customer service call center experience
Relevant call center QA or call monitoring or sales coaching experience
Work from home or call center experience
Tech savvy with knowledge of basic computer operations with experience working multiple platforms/systems
Must be fluent in English and able to demonstrate strong communication skills such as impeccable grammar, spelling and reading skills. Ability to communicate effectively in a professional manner, verbally and in writing.
Preferred Skills
Highly PC proficient, able to maneuver multiple devices, systems and screens
Attention to detail and quality-oriented
Multi-task oriented
Exposure and/or interest in Insurance and/or Employee Benefits (Voluntary & Group Plans)
Ability to remain highly motivated while working independently in a fast-pace environment
Analytical thinker and problem solver
Excellent listening and interpersonal skills
Confident, approachable, and positive attitude
Excellent oral and written communication skills
Demonstrates personal responsibility (i.e., attendance, punctuality, ownership of day-to-day activities)
What We Offer
Work From Home with all necessary equipment provided
Competitive Pay
Personalized Coaching and Specialized Training and Development Opportunities
Rewards & Recognition for Stellar Performance
Opportunities for Advancement (Most of our promotions are internal)
An opportunity to join a family of motivated leaders and self-starters with a diverse and inclusive culture
Salary Description
$18-$20
APPLY HERE
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