by twochickswithasidehustle | Jun 5, 2023 | Uncategorized
✨ One platform, a whole world of opportunity
Right now, the best jobs are limited to people in a handful of the world’s wealthiest cities, yet brilliant people are everywhere. Driven to overturn the status quo and distribute opportunities equally around the world, Oyster launched its global employment platform to help companies hire, pay, and care for talent anywhere.
When it comes to global employment, we walk the walk. We’re proof that companies don’t need an office to create a highly-engaged culture. Since the company’s inception in January 2020, Oyster has:
🌏 Created a fully-distributed, vibrant team of 500+ employees across 60+ countries
🌈 Established a diverse leadership team and an employee base that’s 60% female
🏆 Achieved one of the highest employee engagement scores in its class
🦄 Raised $150 million in Series C funding at a valuation of over $1 billion!
Our momentum speaks to the power of global employment—and we’re just getting started! If you want to change the world with Oyster and be empowered to work remotely while doing so, we’d love for you to apply!
👩💻 The Role
Location: While this position is posted in a specific location, all of Oyster’s positions are fully remote and you can work from home. Forever. The person in this role needs to be located within UTC -04:00 to – 08:00.
Schedule: 20 hours per week – 4 hours per day x 5 days per week is required.
You will be joining our fast growing People Services team as an International HRBP, supporting our team members and customers across your allocated countries across the Americas. Your pragmatic approach to HR topics combined with your extensive country HR experience will help guide our internal Oyster teams to best support our team members and customers. With your customer focused outlook and your ability to solve even the most complex HR matter, you will make our customers wish that they had our HR for all their matters, even beyond distributed workers!
What you’ll do…
Country HR information and knowledge
Draft country specific information on a wide range of HR topics in our team format.
Answer questions (in the form of tickets) on HR topics which are unable to be resolved by our first line teams.
Provide internal Oyster teams with training (or other methods of increasing their knowledge) on HR topics as needs arise.
Look for opportunities to proactively improve country specific HR information.
Attend customer calls from time to time when there are questions on country specific HR information.
Work with other teams (e.g. Customer Support, Sales, Product, Legal) to problem solve country specific issues with your HR knowledge.
Complex employee relations (ER) matters
Deal with the full breadth of complex ER matters which arise from time to time (performance, behaviors, potential terminations, investigations etc.) in allocated countries.
Where applicable manage relationships with work councils.
Projects
Contribute to People Services and cross team projects as we work towards our Mission to enable companies to hire anyone, anywhere!
📜 What we’re looking for
6+ years generalist Canadian HR experience.
You have provided HR support across multiple countries.
You have dealt with the most tricky HR situations before including PIPs, investigations and terminations in Canada and/or USA.
You have an understanding of local cultural norms in North America in relation to HR and employment.
You are a clear communicator who can simply explain complex topics both verbally and in written form.
You are confident in your HR knowledge and will provide options and recommendations on courses of action when we are facing problems we need to solve.
You are experienced and confident presenting to a wide range of stakeholders.
You are excited to build and challenge the status quo.
You are Customer, Team Member and Employee focused in everything you do!
[BONUS] You have additional language skills in French.
[BONUS] You have worked in a fast growing start up company before.
You’ll also need…
A reliable home internet connection (or be able to get one)
Fluent English language skills
🦪 How we work together at Oyster
Our values guide the work we do, the decisions we make, and the culture that makes us special. We elevate talent. 🙌 We build trust. 🤝 We thrive together. 🌍
Our mission is to create a more equal world—one global hire at a time. Everything we do ladders up to our mission—and that doesn’t just mean building software. We develop programs, participate in workshops, and create dedicated teams to ensure we successfully support companies and knowledge workers in this new world of work.
We embrace asynchronous communication and collaborative work—and we share how we work in the Oyster Public HQ —to help other global teams learn from our experiences.
💌 How YOU work
Different countries have different statutory benefits, different cultures have different norms, and different people have different needs! In order to best support and encourage our diverse team, we’ve created How YOU Work; a program of policies, practices, and perks to support your whole human experience as an employee at Oyster.
Work from anywhere: Oyster is a borderless, HQ-less company. As long as your work gets done on time, your team has the support they need, and you’re authorized to work where you live, the world is truly your Oyster.
Paid time off: We’re all about taking breaks—we all need it. Oyster provides employees with 40 days off each year, which includes public/bank holidays and vacation/holiday leave (unless your country mandates more).
Mental health support: We consider your mental health a top priority. We offer access to Plumm, a mental well-being service, to support your mental health.
Wellbeing allowance: Each month, Oyster will top up your Juno wallet with a wellbeing allowance. Juno Points can be applied to anything that helps you show up to work as your best self, whether that’s your internet bill, a class, gym membership, or houseplants. The choices are endless!
Flexible parental leave: Families are created in lots of different ways. Our parental leave policy applies to all employees who are becoming parents, regardless of how they become a parent. Oysters are eligible for a minimum of three months of paid parental leave and your job will be held for 12 months (or longer if required by local jurisdiction).
WFH stipend: $3000 stipend to spend on your laptop and any other equipment you need for your home office; we’ll get you up and running in no time!
✨ The best jobs should be available to everyone
At Oyster, we celebrate a variety of perspectives and experiences and we’ve intentionally built our product and our company with an inclusive, global mindset. We know from experience that people from underrepresented groups often don’t apply for roles they don’t feel they meet all the criteria for. We’re committed to elevating talent by creating a trust-based environment where we can all thrive together. So if you think you have what it takes, but don’t necessarily check every single box, please consider applying. We’d love to hear how you might contribute to our mission and our team.
Oyster is committed to ensuring equal opportunity of employment for qualified persons with disabilities and actively fosters an inclusive work environment. Please email [email protected] with the subject line: Interview Accommodations if you require any reasonable accommodations throughout the recruiting process.
APPLY HERE
by twochickswithasidehustle | Jun 5, 2023 | Uncategorized
✨ One platform, a whole world of opportunity
Right now, the best jobs are limited to people in a handful of the world’s wealthiest cities, yet brilliant people are everywhere. Driven to overturn the status quo and distribute opportunities equally around the world, Oyster launched its global employment platform to help companies hire, pay, and care for talent anywhere.
When it comes to global employment, we walk the walk. We’re proof that companies don’t need an office to create a highly-engaged culture. Since the company’s inception in January 2020, Oyster has:
🌏 Created a fully-distributed, vibrant team of 500+ employees across 60+ countries
🌈 Established a diverse leadership team and an employee base that’s 60% female
🏆 Achieved one of the highest employee engagement scores in its class
🦄 Raised $150 million in Series C funding at a valuation of over $1 billion!
Our momentum speaks to the power of global employment—and we’re just getting started! If you want to change the world with Oyster and be empowered to work remotely while doing so, we’d love for you to apply!
Location: While this position is posted in a specific location, all of Oyster’s positions are fully remote and you can work from home. Forever.
Remote – to create the best experience for our new hire (you?!) this role does require that you are based within -5/+5 UTC.
We’re looking for a uniquely talented Community Lead with experience building thriving hybrid/remote communities of practice to join us at Oyster for a 1-year maternity cover.
Working with our Workplace, Customer Success, Sales and Marketing teams, this role will drive forward the growth journey of our People Builders community. With the means to pursue our mission of supporting People leaders of hybrid and remote workplaces, this role is a unique opportunity to join and shape our growing community, to become a thought leader and co-build the future of work, and to make a positive difference to globally distributed workplaces and their employees around the world.
What you’ll do…
Define strategic goals, roadmaps and key initiatives to ensure the sustainable growth of our community
Oversee day-to-day community activities eg. virtual and IRL events, newsletter and content production, social media and promotional calendar
Report on key success metrics, and draw data-driven insights necessary to improve or pivot the community strategic directionWork across teams and departments to identify opportunities to create value for the community as well as for Oyster
Evolve the community value proposition as necessary, in alignment with Oyster company mission and objectives, keeping community members’ needs and feedback top of mind
Develop the systems and processes to support community scaling
Manage, coach, mentor and develop one community team member
📜 What we’re looking for
5+ years of experience in a people-centric role with 2+ years of specifically online/hybrid community building
2+ year experience as a People manager (this role will require you to manage one team member).
Skill sets that are not necessarily required (but are a bonus):
Experience in a People profession e.g. People Operations, Learning & Development, Talent, etc.
You’ll also need…
A reliable home internet connection (or be able to get one)
Fluent English language skills
APPLY HERE
by twochickswithasidehustle | Jun 5, 2023 | Uncategorized
✨ One platform, a whole world of opportunity
Right now, the best jobs are limited to people in a handful of the world’s wealthiest cities, yet brilliant people are everywhere. Driven to overturn the status quo and distribute opportunities equally around the world, Oyster launched its global employment platform to help companies hire, pay, and care for talent anywhere.
When it comes to global employment, we walk the walk. We’re proof that companies don’t need an office to create a highly-engaged culture. Since the company’s inception in January 2020, Oyster has:
🌏 Created a fully-distributed, vibrant team of 500+ employees across 60+ countries
🌈 Established a diverse leadership team and an employee base that’s 60% female
🏆 Achieved one of the highest employee engagement scores in its class
🦄 Raised $150 million in Series C funding at a valuation of over $1 billion!
Our momentum speaks to the power of global employment—and we’re just getting started! If you want to change the world with Oyster and be empowered to work remotely while doing so, we’d love for you to apply!
👩💻 The Role
Location: While this position is posted in a specific location, all of Oyster’s positions are fully remote and you can work from home. Forever. This role does NOT require you to be based in a specific timezone.
To support its rapid growth, Oyster is looking for a talented Eastern Europe Payroll Specialist to join our Payroll Operations team. In this role, you will be referred to as the “expert” for anything and everything payroll related. This is an opportunity to be at the forefront of the future of work.
What you’ll do…
Maintain professional knowledge of all payroll legislative changes
Correspondence w/ local accountants
Work closely with HR team members to manage enhancements to processes and legislation
Receive approval from upper management for payments when needed
Gather information on global payroll
Formatting of payroll file upload to NetSuite
Maintaining payroll procedures
Ensure 100% of team members are paid timely!
Conducting pre-payroll audits and checks
📜 What We’re looking for
3-5 years of Eastern Europe payroll experience
Intermediate proficiency of Microsoft Excel/Google sheets
Adherence to tight deadlines and quick turnaround for payroll deliverables
Ability to effectively present information and respond to questions from management, vendors, and associates
Strong organizational skills and the ability to develop and maintain an organized structure
Ability to work collaboratively in a distributed environment where adaptability is imperative
Accurate with a strong attention to detail
Strong written and oral communication skills
[Bonus] NetSuite experience
[Bonus] Experience in payroll operations in other countries
You’ll also need…
A reliable home internet connection (or be able to get one)
Fluent English skills
🦪 How we work together at Oyster
Our values guide the work we do, the decisions we make, and the culture that makes us special. We elevate talent. 🙌 We build trust. 🤝 We thrive together. 🌍
Our mission is to create a more equal world—one global hire at a time. Everything we do ladders up to our mission—and that doesn’t just mean building software. We develop programs, participate in workshops, and create dedicated teams to ensure we successfully support companies and knowledge workers in this new world of work.
We embrace asynchronous communication and collaborative work—and we share how we work in the Oyster Public HQ —to help other global teams learn from our experiences.
💌 How YOU work
Different countries have different statutory benefits, different cultures have different norms, and different people have different needs! In order to best support and encourage our diverse team, we’ve created How YOU Work; a program of policies, practices, and perks to support your whole human experience as an employee at Oyster.
Work from anywhere: Oyster is a borderless, HQ-less company. As long as your work gets done on time, your team has the support they need, and you’re authorized to work where you live, the world is truly your Oyster.
Paid time off: We’re all about taking breaks—we all need it. Oyster provides employees with 40 days off each year, which includes public/bank holidays and vacation/holiday leave (unless your country mandates more).
Mental health support: We consider your mental health a top priority. We offer access to Plumm, a mental well-being service, to support your mental health.
Wellbeing allowance: Each month, Oyster will top up your Juno wallet with a wellbeing allowance. Juno Points can be applied to anything that helps you show up to work as your best self, whether that’s your internet bill, a class, gym membership, or houseplants. The choices are endless!
Flexible parental leave: Families are created in lots of different ways. Our parental leave policy applies to all employees who are becoming parents, regardless of how they become a parent. Oysters are eligible for a minimum of three months of paid parental leave and your job will be held for 12 months (or longer if required by local jurisdiction).
WFH stipend: $3000 stipend to spend on your laptop and any other equipment you need for your home office; we’ll get you up and running in no time!
✨ The best jobs should be available to everyone
At Oyster, we celebrate a variety of perspectives and experiences and we’ve intentionally built our product and our company with an inclusive, global mindset. We know from experience that people from underrepresented groups often don’t apply for roles they don’t feel they meet all the criteria for. We’re committed to elevating talent by creating a trust-based environment where we can all thrive together. So if you think you have what it takes, but don’t necessarily check every single box, please consider applying. We’d love to hear how you might contribute to our mission and our team.
Oyster is committed to ensuring equal opportunity of employment for qualified persons with disabilities and actively fosters an inclusive work environment. Please email [email protected] with the subject line: Interview Accommodations if you require any reasonable accommodations throughout the recruiting process.
APPLY HERE
by twochickswithasidehustle | Jun 5, 2023 | Uncategorized
At Squarespace, Customer Operations empowers users to give voice to their ideas and makes it easy for them when they need help. Our team runs 24/7 with about 400 people between New York, Dublin, Portland and a remote workforce. Customer Support Associates are on the front lines working with our customers every single day to ensure that issues with their accounts are resolved in a timely manner. You will leverage your system knowledge and commitment to delivering an exceptional customer experience to not only solve problems for our users, but be a positive advocate of our brand.
This remote role reports to a Customer Support Team Lead based on the West Coast. You will begin on Monday, July 10, 2023, and must be able to work the hours of the Pacific time zone.
You’ll Get To…
- Respond to customer-submitted live chats and emails in a timely manner
- Queue-based, typing work will account for approximately 90% of the role.
- Live Chat is our primary channel of support in this role.
- Troubleshoot and guide customers through questions and issues with their Account, Billing, or other transactional inquiries
- Independently meet targets across Quality, Productivity and Customer Satisfaction, in email and live chat.
- Stay up to date on new product features and improvements
- Identify isolated customer experiences and escalate important issues.
Who We’re Looking For
- Open availability to work a 40 hour work week that spans weekends and holidays as our customers need us.
- 1+ years customer-facing experience required in a similar role (retail, hospitality, online support).
- Expertise with written communication and the ability to spot spelling and grammar errors.
- Proficiency with decoding conversations, identifying the cause, and aligning on end goals.
- Capability of prioritizing competing requests.
- Familiarity with the Squarespace platform.
- Consistent and dependable WiFi and a personal workspace that allows you to be free from distraction and fully customer focused
Benefits & Perks
- A choice between medical plans with an option for 100% covered premiums
- Health Savings Account with Squarespace funding
- Fertility and adoption benefits
- Supplemental Insurance plans
- Headspace mindfulness app subscription
- Retirement benefits with employer match
- Flexible paid time off
- Up to 20 weeks of paid family leave
- Equity plan for all employees
- $100 per month remote Stipend
- Access to supplemental insurance plans for additional coverage
- Education reimbursement
- Employee donation match to community organizations
- 6 Global Employee Resource Groups (ERGs)
Cash Compensation Range: $35,800 – $43,000 USD
The base salary for this position will vary based on job-related criteria including relevant skills, qualifications, experience, and location, among other factors.
In addition to the cash compensation above (which includes base salary and, where applicable for eligible roles, may include on-target commissions or overtime pay), all Squarespace employees are eligible to receive equity in the company as part of their total compensation.
APPLY HERE
by twochickswithasidehustle | Jun 5, 2023 | Uncategorized
About us: Limeade is an employee experience software company that helps build great places to work. Our platform unifies employee well-being, engagement, and inclusion solutions with industry-leading communications capabilities. Recognized for its own award-winning culture, Limeade helps every employee know their company cares. To learn more, visit www.limeade.com.
We’re committed to creating a mission-driven, positive and inclusive culture of improvement made up of the best and brightest people in the business. And we’ve got the awards to back it up: Puget Sound Business Journal ranked us #1 Best Workplace in Washington, and Seattle Business ranked us one of the top three Best Companies to Work for in Washington State. In addition, we’re one of the fastest-growing companies in North America (Deloitte’s Technology Fast 500™), and Fortune magazine recognized us as a Best Workplace for Women. Limeade is a global company that embraces a distributed workforce and has users in more than 100 countries. Our headquarters are in Bellevue, WA.
About this role: You will be responsible for generating direct opportunities within key targeted Enterprise accounts. You’ll help develop the strategy and outreach execution for these top accounts, which may include a mix of activities (email, phone, direct mail, CEO engagement, invites, etc.) This means you need to be an excellent communicator, a strong team player, a self-starter and someone who isn’t ok with status quo.
You’ll also be partnering directly with your enterprise sales team to help them strategically engage with top prospects and move them into the Sales funnel. This means you’ll need to be good at developing relationships, have impeccable organizational skills and the professional chops to project manage others.
Every day, you’ll evangelize, educate, influence and lay a foundation for your own professional growth at Limeade.
The ideal candidate is:
Strategic
Coachable
Accountable
Resilient
Proactive
Intentional
Relentless
Responsibilities:
Hit your numbers. Meet (exceed) individual Key Performance Indicators based on outbound call/email/LinkedIn volume and qualified meeting & opportunity generation
Aggressively drive targeted outbound lead generation using account-based marketing tactics. Set the stage for successful sales cycles with positivity, rapport, trust and customer-focus
Partner with colleagues to leverage Marketing campaigns and initiatives to generate opportunities
Work closely with Limeade Leadership Team for tactical outreach
Expand reach within target accounts, ensuring that all buyer personas are being touched regularly using ABM tactics
Enable outside sales reps by being the liaison between marketing and sales
Collaboratively qualify high-quality prospects
Transition opportunities effectively to outside sales team and channel partners
Artfully educate people about the Limeade value proposition
Maintain deep knowledge of Limeade solutions, industry trends, and competition
Rigorously update Salesforce.com CRM and leverage other prospecting tools
Deliver process-based and ad hoc reports to report out on department performance
Analyze sales development data and make suggestions for marketing opportunities and process improvement
Collaborate with sales and marketing teams on various on-going marketing campaigns
Contribute awesomeness to an incredible marketing, sales and company squad
Desired Skills & Experience
Ability to demonstrate our values in an ongoing and consistent way
3+ years experience in enterprise HR, health or software related industry
Adaptable to high-growth environment and comfortable with change (start-up experience is a plus)
Proven ability to make interpersonal connections, think strategically and generate high-quality sales pipeline
Consistently exceeds targets
Proven sales-related accomplishments, within the SaaS space is preferred
What We Offer
Total cash compensation salary range estimated between $60,000 to $100,000 annually, depending on the hiring location. New hires generally start between $60,000 – $85,000 total cash compensation per year. The final salary offer will be determined after reviewing relevant factors, including but not limited to skill sets, relevant experience, and geographic location from which the role is performed.
Comprehensive health benefits including medical, dental, vision, life, and disability covered at 100% as well as a Employee Assistance Program.
401K Matching
4 weeks of annual Paid Time Off
1 paid volunteer day per year
10 paid holidays per year
TeamLimeade Employee Wellbeing Platform
Free/Discounted Fitbit
Remote First Work
Paid Parental Leave Program (qualify after 1 year of employment)
Limeade provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Limeade will provide reasonable accommodations for qualified individuals with disabilities.
This position is open to remote workers located in the United States and Canada.
APPLY HERE
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