Chatroom Operator

Job Summary:

We are looking to expand our work from home Conversion Improvement team. Every day Drips holds millions of automated humanized conversations for our clients, but automation isn’t enough, and Artificial Intelligence (“A.I.”) isn’t perfect. We hold the highest industry high standard of excellence in staying “humanized” and if our natural language processor is not 98% sure what a user is asking, we will rely on you and your teammates to read a consumer’s response, respond contextually, and categorize it appropriately.

Example:
A user says, “Cant now, werkin”. This would be categorized and handled by clicking the “I’m at work.” button.

You must be able to maintain a 95%+ accuracy in your responses that will be randomly audited and quality assured. Your work and responses will help inform our natural language model therefor your accuracy is of the utmost importance.

Who are we?

We are Drips.com. The founders of conversational texting ® and Americas leading automated humanized texting platform for brands to hold conversations at scale with their consumers.

In a world where no one answers calls anymore, Drips is answering a real need in the market for companies and their consumers. Learn more about Drips and the problems we are solving in the news below: 

Forbes – https://www.forbes.com/sites/c…
Inc – https://www.inc.com/dakota-sha…
Crain’s Cleveland - http://www.crainscleveland.com…

Duties/Responsibilities:

Compensation: $10.10, part-time (up to 28hours/week)
Training: Training is conducted through Zoom, audio and video is required.
Hours: We are looking for multiple shifts to fill this role and are willing to work around schedules. Must be able to work 6 straight hours/day, 3-5 days/week (Monday-Sunday).

Schedules available:

Shifts:

2pm-8pm EST

4pm-10pm EST

6pm-12am EST



Specific Duties, Activities, and Responsibilities:

  • Quickly and accurately (in less than 60 seconds) respond to inbound messages via our chat room to leads regarding questions or concerns around the product or service utilizing point and click frequently asked questions canned responses.
  • Add relevancy to canned responses. Example: if someone says they are sick you might add in “Sorry to hear that. Should we try you in a week or two? Hope you feel better!”
  • Maintain 95% or above accuracy in response handling

Required Skills/Abilities:

  • Exceptional attention to detail, high standard of excellence/perfection
  • Comfortability on a computer, proficient typing skills (can’t hunt and peck)
  • Proficient in emojis (this isn’t a joke, our users use emojis 💩)
  • Good grammatical, spelling, and logic skills.
  • Exceptional verbal, communication, and written skills.
  • Reliable and responsible to a designated schedule (unreliability will not be tolerated)
  • Must have reliable internet/wifi and a computer with up-to-date software.

** Must be currently living in the U.S. / are authorized to work in the U.S.

APPLY HERE

Spark AI — Mission Specialist (Data Entry Clerk) Application

This is a contract position, with variable hours of work available week-to-week. You can anticipate being able to work around 5 – 10 hours per week. Contract durations do vary, with shorter contract periods initially which convert to longer term contracts as you gain experience. We constantly assess our workforce needs and routinely offer contract extensions.

Your role will be to inspect a series of images, and provide annotations or answer questions on the images you see. In some instances, you may need to provide labels or comments to the images you are reviewing. You will use a web based application to provide feedback and annotations on images.

In this role, you will remain available to rapidly respond to a high volume of images, with the goal of providing accurate annotations to each image in a timely manner.

We do use a multi-stage evaluation process to evaluate candidates. In general, the amount of hours that you would be able to work each week is performance driven.

As a Mission Specialist, you will:

  • Analyze pictures, videos, or text and provide
    commentary, corrections and additional information
    to the images using the SparkAI application
  • Review and provide feedback on a high volume of
    images within a set window of time
  • Provide general feedback to the SparkAI team when
    applicable

As a Mission Specialist, you are:

  • Comfortable with applying general instructions to
    ambiguous situations
  • Comfortable in a high volume, quick response time
    environment
  • Hyper focused on the details
  • Interested in emerging technologies
  • Able to learn and adapt on the fly

APPLY HERE

Data Entry Operator – Work from Home

Job Details
Description
DATA ENTRY OPERATOR – REMOTE
Systems & Methods, Inc. (SMI)

SMI is one of the most highly regarded technology producers in the human services field. We develop state-of-the-art solutions for complex human service operations. To maintain our prominence in this competitive industry, SMI recruits individuals who are technical, creative, client-focused, and most importantly willing to go the Extra Mile. In our 51st year as a family-owned and operated business, SMI considers its employees and clients part of an extended family. We are a family serving families. Our culture is one of teamwork, dedication, empowerment, and a strong emphasis on work-life balance. We offer an optimal atmosphere for career growth and achievement while remaining competitive in terms of compensation and benefits. We are multi-state operation and administrative private company with a staff of over 650 employees throughout the United States. We depend on the expertise of our SMI team to support and develop the very best systems and product lines in the industry and expect continued innovation. If you are looking for a meaningful and fulfilling career, we hope that you will consider SMI.

Position Overview

The Data Entry Operator is responsible for processing child support payments in the SDU (State Disbursement Unit) system in accordance with Standard Operating Procedures. In addition, the Data Entry Operator will be responsible for other duties as assigned.

Required Skills:

Must maintain a general understanding of policies and procedures
Possess strong interpersonal skills using tact, patience and courtesy
Maintain the ability to collect, research, organize and analyze data
Possess the ability to work as a team member, but also independently at times with limited direction
Successful at working in a fast-paced environment
Maintain flexibility and/or the ability to work overtime as needed in order to meet stringent schedules and time lines
Required Experience:

High School Diploma or equivalent required
At least one-year prior experience in the areas of data entry or other related field. Will accept an equivalent combination of education and experience that provides the knowledge, skills and abilities needed to perform the duties assigned
Must be proficient in data entry skills including keyboard, mouse, 10 keypad
Basic knowledge of Microsoft Office
Successful candidate must be able to work the following schedule:

Monday: Starting time 2:30 am

Tuesday – Friday: Starting time 4:30 am

Must have a Private area to work and space to set up equipment and High-Speed Internet connection.

Contingent on passing background check and drug test.

Payrate: $14.25

Perks:

Work From Home!!!
Paid Training
$$$ Bi-annual Bonuses to those Who Qualify*! $$$
Health Club Reimbursements
Career Growth Opportunities
Wear Your PJs, Holiday Gifts, Drive-Thru Lunches
Exciting, Fun and Supportive Virtual Work Environment
Coworkers Who Feel Like Family; We celebrate you!

APPLY HERE

Quality Reviewer

We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.  
DESCRIPTIONQuality Reviewer
Insurance Inspection Underwriting
Full-time opportunities available
Millennium Information Services is growing! We are a leading national provider of property inspection services and innovative process management solutions for property and casualty insurance companies.Opportunity:We are looking for detail-oriented individuals to review and process exterior & interior residential property inspections on either a full or part-time basis. This is a work from home position requiring a Windows computer and high-speed internet. Training will be done by webinar.We offer $14.00-15.00 per hour depending on experience. Experience working in the property insurance industry preferred, however we will train.Description:The Quality Reviewers primary focus is to review photographs and inspector reports to verify property condition, building type and materials, the homes footprint, and any visible hazards before submitting the completed inspection to the client. 
POSITION REQUIREMENTSSkills:Strong attention to detailExcellent written communication skillsIntermediate PC skillsBasic understanding of building types & materialsIT Requirements:Computer with:8GB or RAM256GB of Storage1680x1050 monitorRecommended: Second monitor Windows 10 or higherHigh Speed InternetBasic Browsers that are compatible: Chrome, Edge, Firefox, Safari 
 

APPLY HERE

Department Support Specialist

Job Description
Email
LinkedIn
Twitter
Facebook
Duties:

This role will be fast paced and constant – working with Utility bills in a data entry capacity.
Chosen candidates will need to be highly accurate, but also be able to work quickly and constantly throughout the shift.
The position is fully remote and the shift is 7am-3:30pm Pacific Time. So, regardless of the candidate’s time zone, they will need to work these Pacific Time core hours.
The most important skills for this role will be 10-key speed and accuracy, attention to detail and a positive attitude.
Candidates without much experience, but documented high 10-key KPM or WPM will be considered.

Required:

High school diploma or GED
Documented 10-key speed/accuracy
10-key keyboard are required

Position Requirements:

Highschool Diploma or GED

APPLY HERE