Order Management Coordinator

At Bluebeam, we empower people to advance the way the world is built. We create smart software solutions that make construction sites more efficient, connected, and safe, improving the lives of design and construction professionals everywhere. Our purpose is clear: Together, we’re building a better life for those who build our world.

Are you detail oriented? Do you find peace in analyzing information, dropping data in all the right places, and reviewing numbers? Are you a collaborative team player who also enjoys individual tasks and projects? If so, we want you to join our tight-knit and experienced Order Management team within our Finance Department.

We believe that teamwork is the ultimate long-term competitive advantage, and we hire those who can remain committed to company-wide results which create value for our customers. This means that every employee needs to be willing to roll up their sleeves, no matter the task, to ensure the company (not just a department or individual) accomplishes its goals. 

Location:

  • USA Remote 

This role will be responsible for:

  • Serving as the final step in the order processing journey: fulfilling, and billing orders that reach us through multiple purchasing paths.
  • Connecting with customers who need assistance with pending purchases and upcoming renewals via email, both proactively and reactively.
  • Reviewing quotes and purchase orders to ensure correct pricing and adherence to sales policies.
  • Creating invoices from scratch. This means heavy data entry for stretches of the day and manually checking yourself for accuracy.
  • Working cross-departmentally with Sales, Sales Support, Customer Support, BizTech, and other teams to promote efficient and correct processes.
  • Much of your work will be quiet, solo, and routine. You’ll need to be comfortable getting into a groove, but still be on your toes for anything that doesn’t pass your muster. There are also many opportunities to interact with customers, Bluebeam partners, and other Bluebeamers. The ideal candidate is comfortable in multiple roles and can pivot as needed.

Here’s what we’d like to see in you:

  • 1+ years in an administrative or billing position
  • 1+ year of customer service experience in any capacity
  • Experience with Salesforce (CPQ, Service Cloud) highly desired
  • Experience with Netsuite highly desired
  • Experience with SaaS renewals highly desired
  • Proficiency with MS Office applications
  • Comfort learning new technology.
  • Strong focus and attention to detail. We work with a lot of numbers. One wrong number and you never know what will happen!
  • Organized and able stay on task in a work-from-home environment with minimal supervision – prior experience as a remote employee is a plus.
  • A self-starter who is ready, willing, and able to own and prioritize multiple tasks.
  • Must be flexible and able to adapt to changes quickly.
  • Strong interpersonal skills, a team player willing to help others.
  • Exemplary verbal and written communication skills.
  • BA/BS degree preferred but not required.

If you think you are a good match for the Bluebeam team, please send us the following:

  • Your Resume
  • Cover Letter

What We Offer

  • People-focused, entrepreneurial start-up culture with the backing of a stable, global, corporate entity – Nemetschek.
  • Competitive compensation and benefits package (medical, dental, education reimbursement, 401k, wellness resources).
  • Work-life balance fostered through a culture of diversity, inclusion, and appreciation of individual lifestyle needs.
  • You will have the opportunity for continuous professional development.

APPLY HERE

Master Data Operator – Remote

Job Posting:

Ferguson is North America’s leading value-added distributor across residential, non-residential, new construction and repair, maintenance, and improvement (RMI) end markets. Spanning 34,000 suppliers and more than one million customers, we deliver local expertise, value-added solutions, and the industry’s most extensive portfolio of products. From infrastructure, plumbing, and appliances, to HVAC, fire protection, fabrication, and more, we make our customers’ complex projects simple, successful, and sustainable.

We are looking for a focused Master Data Operator for the Build with Ferguson team to continuously add new products to the Build.com site and update the content of our product pages. The Master Data Operator will need to communicate with employees within the company with professionalism. The Master Data Operator will translate and manipulate data provided in projects in a timely and accurate manner. They will identify and correct errors to meet Ferguson’s high standard of quality. All Operators will need to maintain a professional and contributing attitude.

Responsibilities

  • Manages multiple data tasks within set deadlines, utilizing Excel, SQL, SharePoint, and product category knowledge
  • Take on data tasks including new product adds, product enrichments, and overhauls
  • Follow department standards, so that customer pages reflect the most current information available such as following category style guides, adhering to pricing rules, and reviewing Taxonomy guidelines
  • Communicate well with others within and outside job area
  • Respond to constructive criticism and feedback in a professional manner
  • Thoroughly reading all forms of communication that pertain to the department and taking any necessary action
  • Organizing and keeping all programs/software up to date
  • Time Management: Must be able to effectively multitask and organize one’s day in accordance with the required tasks at hand

Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job.

Qualifications:

  • Problem solving, identification, and analysis skills including the capability to routinely Self QA work.
  • Attention to detail: Knowledge of grammar, punctuation, and basic math skills
  • Ability to work within provided instruction and time constraints without direct supervision
  • Willingness to learn new processes
  • Effectively communicate issues and status of tasks; occasionally escalates issues and recommends solutions to higher level associates or team lead
  • Capacity to learn; retain information; knowing, understanding, and improving upon available resources
  • Comfortable communicating with individuals via video, chat, email, or phone
  • Demonstrates efficient organization and time management skills
  • Must be able to work in a fast-paced environment with demonstrated ability to juggle multiple competing tasks and demands
  • Education/Training/Experience – High school diploma or GED required; one or more years of relative experience or intermediate competencies with Office 365, Excel, project management tools such as JIRA or Airtable, SQL, and SSMS, and Photoshop

Ferguson is dedicated to providing meaningful benefits programs and products to our associates and their families—geared toward benefits, wellness, financial protection, and retirement savings. Ferguson offers a competitive benefits package that includes medical, dental, vision, retirement savings with company match, paid leave (vacation, sick, personal, holiday, and parental), employee assistance programs, associate discounts, community involvement opportunities, and much more!

Pay Range:

Actual pay rate may vary depending upon location. The estimated pay range for this position is below. The specific rate will depend on a candidate’s qualifications and prior experience.

-$15.00 – $19.71

APPLY HERE

Donor Services Gift Processor

Job Details

Description

The Donor Services Gift Processor will receive, and process transactions delivered to the regional donor services from chapters.

Responsibilities:

Essential functions and responsibilities include, but are not limited to:

  • Enter transactional data into donor databases by manual and automated processes.
  • Review source documents and interpret proper revenue coding.
  • Configure external data from various sources for entry into donor databases.
  • Communicate with chapter staff and internal departments to investigate transactions with incomplete data to ensure proper revenue allocation.
  • Ensure data used for delivery to external vendors is accurate.
  • Assist in the development and documentation of department procedures for proper revenue allocation.

Qualifications:

  • High School diploma required. Associate’s degree or higher preferred.
  • One year of work experience in data processing environment required.

Knowledge, Skills and Abilities:

  • Working knowledge of relational database systems
  • Experience with a Customer Relationship Management (CRM) system
  • Experience with Team Approach and Luminate Online preferred
  • Proficient in MS Office Suite, especially with MS Excel
  • Strong analytical and problem solving skills
  • Excellent written, verbal, and interpersonal communication skills
  • Excellent organization skills
  • Self-motivated, self-starter and detail-oriented with the ability to manage multiple assignments simultaneously; strong interpersonal communication skills and ability to work quickly with direction and without close supervision
  • Team oriented

Location: US Based Remote

Full time of Part time: Full Time

Grade: 503, estimated hourly pay $23-$26

APPLY HERE

Center Assistant

This posting is virtual; recruiting for Associates based in the Central timezone only.

Center Assistants support the Company Center Instructor and/or Assistant Instructors in a variety of instructional and center management tasks. Job responsibilities are assigned by the Company Center Instructor and/or Assistant Instructors based upon the needs of each center. This position is part-time and may require you to work evenings and or on the weekend.

Early Learner/Primary Instruction:
Working efficiently and effectively with one or two younger or new Kumon students at a time to provide instruction through utilization of the Kumon Method and worksheets
Ensure proper study habits and work skills are being developed and train the students in center routine
Individualizing strategies for student development based on student goals and communication with Instructor
On-going assessment of student skills development
Work closely with Instructor to develop and understand lesson plan and goals for each student in order to properly administer instruction individually
Grading:
Grading of student classwork, homework, and corrections and organizing of Student worksheets
Ensuring Student classwork is completed and corrected to 100%
Assessing oral reading ability with reading students and providing necessary feedback
Provide assistance/guidance to students, as needed, adhering to Kumon Method standards and center procedures
Provide Instructor with written or verbal feedback, as needed, based on student observations and/or student performance on worksheets
Work with other grading assistants to create a balanced workload to ensure grading is completed before the end of class
Front Desk:
Answer incoming phone calls
Communicating with students and parents during class-time, addressing student and parental needs, professionally, quickly, and quietly
Assist with book check in/out
Booking Center Appointments
Assisting with the enrollment process
General Responsibilities:
Relay messages and Parental concerns to the Instructor or Assistant Instructor in a timely manner
Prepare student files
Developing own knowledge of Kumon method and worksheets
Assisting with marketing initiatives and retention events (ex: student awards, goal-setting parties
Support Customer Service issues as they arise
Qualifications:
Strong verbal communication skills, intermediate written communication skills preferred
Proficient math skills a plus
Proficient in basic computer usage
Customer service minded individual

APPLY HERE

Digital Organising Associate (Consultant)

350.org is looking for a brilliant Digital Organizing Associate for a freelance /project consultant role from July – November 2023 to join our team of dedicated individuals.

About 350.org 

350.org is building a global grassroots movement to solve the climate crisis. Our online campaigns, grassroots organizing, and mass public actions are led from the bottom up by thousands of volunteer organizers in over 188 countries. 350.org works hard to organize in a new way—everywhere at once, using online tools to facilitate strategic offline action. We want to be a laboratory for the best ways to strengthen the climate movement and catalyze transformation around the world. The values that guide and drive our work are listed here.

About the Digital Organizing Associate Position

This role will assist 350.org’s global digital team in delivering an effective and efficient global day of action in November 2023, and the wrap-up work that follows the mobilization.

They will work closely with the Digital Organizing Manager as well as Global Digital Campaigners, and assist the Supporter Services and Engagement Coordinator in building and strengthening the relationships between 350.org and its online supporters. The support might include (but isn’t limited to): managing incoming requests from the 350 local group network and event organizers, on email and social media channels, and redirecting enquiries to relevant departments/teams; supporting publishing of organizing guides and other digital content on our website; other digital organizing and campaigning support around the global day of action.

Responsibilities

  • Work with the supporter services coordinator to monitor incoming emails from supporters and volunteers, and enquiries coming in through global social media channels.
  • Set processes for redirecting enquiries to relevant departments/teams and flag bugs/typos/broken pages or links, etc.
  • Direct users to relevant 350.org trainings and organiser-support resources.
  • Assist in updating 350’s mobilisation map of local events .
  • Assist in publishing organising guides and other materials on our website, and keeping organising toolkits and other materials up to date.
  • Deliver feedback to Digital Campaigners on their email campaigns based on supporter and organiser responses.
  • Provide tech support on global and regional webinars that are scheduled around the time of this mobilisation, including making sure Zoom data is synced to our email database.
  • Proofreading and testing email blasts set up the digital campaigners.
  • Assisting in the testing and quality assurance of the website, action pages and organising materials.
  • Data reporting and support to regional organisers to ensure effective absorption work is done after offline actions have taken place.

Required Qualifications

  • Proven experience in digital organising, online community management, customer service or supporter services.
  • Strong organisational and communication skills.
  • Good time management, ability to multitask and prioritise tasks effectively.
  • Knowledge of email marketing tools, CMS (Salesforce), CRM (WordPress) or similar tools.
  • Passion for climate justice and dedication to creating positive social change.
  • Strong teamwork skills and ability to work collaboratively with a diverse group of stakeholders in a home-based, online office environment
  • Attention to detail and ability to work in a fast-paced environment.
  • Fluency in English. Additional language skills are a plus.

We believe that the fossil fuel industry disproportionately hurts the most marginalised people in society — including people of colour, indigenous communities, people from working class backgrounds, women and LGBTQ people. We believe that these communities must be centred in the work we do. Hence, we strongly encourage applications from people with these identities or who are members of other marginalised communities.

Location: Remote, anywhere in the World.

Position Type: Full time

Remuneration: Up to USD $3,000 per month, depending on experience and location. Please note you will be responsible for your own tax, social security and equipment for carrying out this project

To apply: Please share your CV and a cover letter by 3 July 2023

— 

350.org is an equal opportunity employer. 350.org strives to be an inclusive and collaborative group of people who bring a variety of approaches to the work we do. We’re committed to the principles of justice, and we try to build a safe workplace where everyone is treated fairly and enjoys working together. We value new perspectives, ideas of all sorts, and different ways of working. Diverse perspectives and experiences improve the way 350.org carries out our work – including what we decide to work on and how creatively/effectively we do that. We do our best to make staff positions accessible to all potential team members, regardless of race, national origin, ethnicity, age, disability, assigned gender, gender expression or identity, sexual orientation or identity, religion or creed, veteran status, marital or parental status, and genetic information. We also strive to include team members in communities most impacted by climate change or impacted by other kinds of environmental, social, and economic injustice.

APPLY HERE