Freelance Editor (Remote): Literature Study Guides

by | Jul 9, 2023 | Uncategorized

Job description

Are you an experienced editor with a love of literature and the desire to work from home? We are looking for skilled, passionate editors to contribute to our literature study guide company and our mission to help learners of all ages get more out of the books they read! Our freelance editors help develop and polish study guides across literary genres and are part of a like-minded content team that is passionate about literature and education.

We welcome editors with diverse background who share a love for literature and education. Whether you’re a teacher or post-grad student looking for a steady stream of income or an experienced freelance editor ready for reliable and enjoyable assignments, editing literature study guides with SuperSummary could be your dream job.

What we provide for you:

  • $22+ per hour – with prompt weekly payments
  • A fully remote and flexible work schedule – as a freelancer, you work the hours you want from anywhere on the globe
  • Consistent and reliable work on the subject matter you love – gain exposure to a huge variety of texts, from popular fiction to niche nonfiction and poetry to plays
  • The ability to select all of your assignments – choose the texts you want to edit from our extensive queue
  • A dedicated editorial team that offers training, support, and consistent feedback to help you grow as an editor
  • Opportunities to get involved – editors are invited to coach writers and contribute to our larger strategy and mission
  • A platform to share your feedback – enact change on a project- or company-wide level
  • Opportunities for growth – we provide a transparent advancement path for editors who want to grow with the company
  • The chance to contribute to special projects on our content team – build new skills or flex your existing ones through creative initiatives

What you provide for us:

  • A commitment of 15 to 20 hours per week, enough time to edit 4+ guides
  • A commitment to a paid trial assignment during the interview process

About us:

SuperSummary is a fast-growing literature study guide company that helps students, teachers, and everyday readers understand a variety of fiction, nonfiction, and poetry texts. Our study guides are authoritative and comprehensive, written by seasoned teachers, professors, and advanced-degree holders with years of experience in their fields—including the humanities, social sciences, and natural sciences. As a fully remote team, we’re able to harness creative talent from across the world in order to create study guides that exceed readers’ expectations.

About you:

We’re looking for editors who will be responsible for ensuring the quality of each study guide before it is made available to our customers. Our editors serve primarily as developmental editors, bolstering the summaries and literary analysis set forth by our writers, but all editors should also be skilled in copyediting. We expect our editors to evaluate the quality of the ideas presented by our writers, rewrite where necessary to improve the clarity and pace, and demonstrate strong attention to detail. We are keenly interested in developing steady, long-term relationships with editors who want to contribute to our growing team while maintaining a flexible schedule.

About the study guides:

• Our study guides have a length of 5,000–25,000 words, depending on the length and complexity of the text at hand

• Guides include a balanced combination of summary and analysis, including chapter summaries and analyses, themes, symbols, and more

• Fiction book titles we’ve covered include Exhalation (Ted Chiang), Deacon King Kong (James McBride), and Beloved (Toni Morrison)

• Nonfiction book titles we’ve covered include The Death and Life of the Great Lakes (Dan Egan), The Ballot or the Bullet (Malcolm X), and Helter Skelter (Vincent Bugliosi, Curt Gentry)

• Middle grade/YA book titles we’ve covered include The Inquisitor’s Tale (Adam Gidwitz), Brown Girl Dreaming (Jacqueline Woodson), and Front Desk (Kelly Lang)

• Poetry titles we’ve covered include “Ozymandias” (Percy Bysshe Shelley), “We Real Cool” (Gwendolyn Brooks), and “An American Sunrise” (Joy Harjo)

• Theater titles we’ve covered include Antigone (Sophocles), A Raisin in the Sun (Lorraine Hansberry), and Amadeus (Peter Shaffer)

Requirements

We want to hear from you if you have:

  • Exceptional writing skills
  • Extensive editing experience, especially in academic writing
  • Experience with comprehensive editing of long-form content
  • A passion for literature and the ability to analyze a variety of texts
  • The availability to complete multiple editing assignments per week
  • The ability to prioritize your editing strategy for efficiency and effectiveness
  • A background in literature, literary analysis, and/or teaching is a plus
  • Interest in participating in other content team projects, such as writer training and market research, is also a plus

SuperSummary supports workplace diversity and does not discriminate on the basis of age, race, national origin, religion, gender identity or expression, sexual orientation, pregnancy, physical or mental disability, or any other protected class.

APPLY HERE

Customer Support Associate (Part-time)

by | Jul 9, 2023 | Uncategorized

What is Underdog?

Founded by a team of industry veterans, Underdog was born with the idea that bringing strategic innovation to sports gaming and entertainment is the key to success in an exceptionally competitive market. Underdog has quickly established itself as a leader in the space, and is committed to building the best sports gaming platform in the industry — and supporting the most passionate community of sports fans while doing it!

At Underdog, we’re not only about creating these awesome products, but also about growing our culture of passion, ownership, and fun! We believe that great companies are made out of great people. Our continual aim is to create an inclusive environment for everyone, at all levels, to achieve their highest potential at work.

As a member of the support team, you will be the first point of contact for our users and will serve as an extension of their voices to ensure they feel heard and understood. Underdog’s aim is to set a new industry standard for what customer support and customer interaction should be like and through your direct, transparent, and friendly support we will strive to build a community that is not only loyal to the brand but proud to be a part of Underdog’s journey.

Please note, Underdog is a US based company and no sponsorship is available for this position at this time.

What you’ll do:

  • Approach user inquiries with a cool, open-minded approach and make sure that their concerns are being fully heard
  • Gather information from users in order to efficiently reach solutions by cross-collaborating with teams from several different departments
  • Create a lasting impression on every user through transparent, open, and honest communication
  • Assist with account & payment reviews in order to ensure users are appropriately using Underdog as it was intended to be used
  • Show up everyday with a positive attitude and excited to help the team collectively reach its goals
  • Deliver exceptional customer support via email, addressing inquiries related to account management and financial transactions
  • Expertly resolve Pick’em and Draft-related inquiries with precision and efficiency
  • Offer comprehensive technical assistance to both Web and Mobile app users
  • Assist in facilitating a smooth and seamless onboarding experience for users, ensuring their successful adoption of the app

Who you are:

  • Flexible weekday & weekend availability, for a productive 25 hour work week
  • An optimistic and proactive individual, dedicated to finding solutions
  • A versatile team player, adept at navigating diverse situations with ease
  • A clear and concise communicator, with an emphasis on writing skills
  • A receptive individual who embraces new perspectives and approaches
  • An insatiably curious learner, driven to acquire new knowledge daily
  • A customer service expert, delivering exceptional support by showcasing deep product expertise
  • Proficient multitasker, committed to delivering high-quality work across various tasks

Even better if you have…

  • Experience with Zendesk (or other ticketing processor systems)
  • Fantasy Sports and/or Sports Betting knowledge
  • 1-2 years of customer support or related experience
  • BA/BS from an accredited college or university

APPLY HERE

Client Support Specialist, East

by | Jul 9, 2023 | Uncategorized

About Attentive: 

Attentive® is the leader in conversational commerce, reinventing business to consumer communication. Our SMS-first software platform helps everyone from entrepreneurs to enterprises strengthen relationships with their consumers in a new way. Through two-way, real-time, personalized communications, we drive billions in e-commerce revenue and over 8,000 leading brands like CB2, Urban Outfitters, Crocs, Jack in the Box, and Coach rely on Attentive to deliver powerful commerce experiences.

Attentive’s growth has been recognized by Deloitte’s Fast 500, Linkedin’s Top Startups and Forbes Cloud 100all thanks to the hard work from our global employees! 

Who we are

We are looking for a driven candidate to join our team as a Client Support Specialist.  You will be the first-responder for Attentive’s entire client base, troubleshooting and resolving technical issues, and helping to reduce and remove friction between our clients and their use of the platform. This role is the face of our product experience and delivers the most outstanding product support in the industry.

This role requires a special combination of high-level professional communication skills, and the ability to analyze, troubleshoot, and resolve complex technical issues. You will interface directly with our clients on a daily basis, become a resident expert on all facets of our platform and the broader ecommerce industry, and work cross-functionally with marketing, sales, product, and design to bridge the gap between product and customers. Your core responsibility will be communicating with Attentive clients via email and live chat to provide fast and accurate resolutions for any issues they might encounter.

Note: This role is supporting our clients and teams between 9am-6pm EST time zones. Applicants should be located within EST/CST time zones. 

Why Attentive needs you 

  • Respond to Attentive client needs via email and live chat, owning that interaction from inception to resolution
  • Troubleshoot technical platform issues
  • Advise our clients on best-practices with the Attentive platform and its use cases
  • Assist clients with urgent needs and help usher them to the best solutions and across our platform and the business
  • Act as first line of defense for triaging & debugging platform health issues
  • Exceed client expectations on response quality, timeliness of responses and overall customer experience
  • Continuously train to become an expert on the Attentive platform, mobile marketing, and the ecommerce industry
  • Help translate customer feedback into specific product requirements

About you 

  • 0-1 year of experience 
  • 4-year Bachelor’s Degree
  • Keen interest in startups, software, and entrepreneurism
  • Loves working in fast-paced environments
  • Ability to navigate through ambiguity
  • Extremely detail oriented and organized
  • Experience navigating complex work processes, tight timelines, and changing teams
  • Comfortable learning new software (for design, data management, and internal tools)
  • A strong growth mindset
  • Prior experience in customer support preferred

You’ll get competitive perks and benefits from health & wellness to equity, to help you bring your best self to work.

For US based applicants:

– The standard base salary range for this position is $48,000 – $60,000 annually

– This position is eligible for equity in the form of RSUs

#LI-LC1

Attentive Company Values

Default to Action – Speed is our best offense and defense

Never Settle – Continuously raise the bar for yourself and your teammates

Hard Work Solves Big Problems – Success requires grit and resilience

Be Attentive – Work together as a team to drive greatness for our company and our customers 

Learn more about AWAKE, Attentive’s collective of employee resource groups.

If you do not meet all the requirements listed here, we still encourage you to apply! No job description is perfect, and we may also have another opportunity that closely matches your skills and experience.

At Attentive, we know that our Company’s strength lies in the diversity of our employees. Attentive is an Equal Opportunity Employer and we welcome applicants from all backgrounds. Our policy is to provide equal employment opportunities for all employees, applicants and covered individuals regardless of protected characteristics. We prioritize and maintain a fair, inclusive and equitable workplace free from discrimination, harassment, and retaliation

APPLY HERE

SURVEY JUNKIE

by | Jul 9, 2023 | Uncategorized

Take surveys. Get PAID. Be an influencer. Share your opinion to help brands deliver better products & services. Site is free to join for all users aged 16 and over.

APPLY HERE