Trust & Safety Specialist

We are looking for a thoughtful, detail oriented Trust & Safety Specialist to join our team! The primary role of the Trust & Safety specialist is to operationally enforce Substack’s Content Guidelines and Terms of Use. You will be responsible for investigating and resolving sensitive safety escalations, handling compliance issues like copyright infringement reports and data subject access requests, and streamlining enforcement procedures and processes.

If you’re comfortable working in a fast-paced environment, navigating ambiguity and have excellent written and verbal communication skills, this role is for you. Ideally, this full-time role would be located in San Francisco or New York City.

Responsibilities

Respond and resolve complex user issues related to copyright infringement, privacy, user safety, risk, compliance, and content moderation
Review and moderate highly sensitive content on the platform
Work with cross-functional stakeholders including team members in Product, Engineering, and Partnerships to identify and create solutions for user safety issues
Help improve processes to optimize efficiency, safety, and the reader/writer experience
Work closely with our User Support team to scale and optimize T&S processes
Escalate and investigate edge-cases for review to inform Substack’s policy development
Keep public facing policy docs and help center content up to date and accurate
Requirements:

A minimum of 2 years of experience in a customer facing role related to compliance, risk, trust & safety, content moderation or similar space
Ability to work with ambiguity and quickly adapt to process and policy changes, often under time pressure
Experience working cross-functionally with Engineering and Product teams to drive internal tooling and product improvements
Ability to standardize and streamline enforcement processes
Experience drafting standard operating procedures
Writer-obsessed. You may not be a writer, but you understand the media landscape and believe that great writing is important
Skills:

Familiarity with Zendesk ticketing (administration experience is a plus)
Familiarity with GSuite
Excellent written and verbal communication
Substack’s compensation package includes a market competitive salary, equity for all full time roles, and exceptional benefits. Our cash compensation salary range for this role is $75,000 – $85,000. Final offer amounts are determined by multiple factors including candidate experience and expertise and may vary from the amounts listed above.

Substack is an equal opportunity employer. All applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation, gender identity or transgender status), age, national origin, veteran or disability status. We’re seeking people passionate about enabling independent expression and building a better business model for creators. If you want to see what media, communities, and content can become when unmoored from advertising models, and you have the skills and experience to contribute, we’d love to meet you.

Freelance Writer, Pharmacy

GoodRx is America’s healthcare marketplace. Each month, millions of people visit goodrx.com to find reliable health information and discounts for their healthcare — and we’ve helped people save over $55 billion since 2011. We provide prescription discounts that are accepted at more than 70,000 pharmacies in the U.S., as well as telehealth services including doctor visits and lab tests. Our services have been positively reviewed by Good Morning America, The New York Times, NBC News, AARP, and many others.

Our goal is to help Americans find convenient and affordable healthcare. We offer solutions for consumers, employers, health plans, and anyone else who shares our desire to provide affordable prescriptions to all Americans.

GoodRx is seeking freelance pharmacist writers to contribute clinical content across a number of therapeutic areas in conjunction with our Editorial team. We support both a health blog, as well as a number of condition-focused information centers.

We are looking for candidates with excellent written and oral communication skills who can draw on their experiences to write medical articles for a consumer audience. You will need to be able to combine your real-life practical experience alongside in-depth reviews of the current scientific evidence and drug labeling to provide engaging, readable, and digestible pieces.

You must be appropriately licensed and not previously or currently involved in any regulatory board, agency inquiry, or professional liability policy claim.

We are open to remote locations.

About the role:
As a pharmacist freelance writer, you will be joining forces with a small team of pharmacists and physicians to develop pharmacy-related editorial content. You will use your clinical experience and in-depth knowledge of medications to craft content on topics including, but not limited to, head-to-head drug comparisons, drug interactions, and drug class comparisons.

You will use your clinical experience and in-depth knowledge of medications to ensure the content is engaging, accurate, and up-to-date. You will combine this information into easy-to-read articles that can be used by people to inform decisions about their health.

All assignments will require the writers to closely follow our detailed style and sourcing guidelines and to focus on empathetic and inclusive language. Experience with medical content is desirable.
Articles are typically about 800 to 1,200 words, with pay set at $500 per piece. The number and kind of pieces may vary according to your availability, expertise, and interest. We will initially work on a trial basis and then discuss regular contributions.

We require writers to adhere closely to our style and sourcing guidelines, as well as to use empathetic and inclusive language. Experience with writing consumer-facing pharmacy content is a must.
Skills & Qualifications:
Excellent written English and communication skills
Experience writing for a non-clinical audience
Meticulous attention to detail
Ability to work independently
Ability to read and interpret research studies and drug label information
Ability to simplify complex clinical concepts
A passion for making an impact in real people’s lives with meaningful content and information
Requirements:
PharmD or BS in Pharmacy
Active pharmacist license in any U.S. state that is in good standing
Please include the following with your application:
Resume or CVA short cover letter outlining your interest
Three to four consumer-oriented, pharmacy writing samples

Rate: $500 per new article up to 1500 words

We’re committed to growing and empowering a more inclusive community within our company and industry. That’s why we hire and cultivate diverse teams of the best and brightest from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has a seat at the table and the tools, resources, and opportunities to excel.

With that said, research shows that women and other underrepresented groups apply only if they meet 100% of the criteria. GoodRx is committed to leveling the playing field, and we encourage women, people of color, those in the LGBTQ+ communities, and Veterans to apply for positions even if they don’t necessarily check every box outlined in the job description. Please still get in touch – we’d love to connect and see if you could be good for the role!

GoodRx is America’s healthcare marketplace. The company offers the most comprehensive and accurate resource for affordable prescription medications in the U.S., gathering pricing information from thousands of pharmacies coast to coast, as well as a telehealth marketplace for online doctor visits and lab tests. Since 2011, Americans with and without health insurance have saved over $55 billion using GoodRx and millions of consumers visit goodrx.com each month to find discounts and information related to their healthcare. GoodRx is the #1 most downloaded medical app on the iOS and Android app stores. For more information, visit www.goodrx.com.

eFiler/Chart Abstractor

Job ID 2022-3733 # of Openings 12 Category Abstraction Type Temporary Part-Time Duration 1 month with chance of extension Job Location Remote
Overview
Chart ABS Job Description

To fulfill this remote 1099 contract position, you must have a secure and reliable internet connection and the ability to work from home in a HIPAA-compliant workspace. Compensation is not hourly or salary-based; instead, you are paid according to the number of chart abstractions you complete.

DeliverHealth Solutions celebrates diversity and is proud to be an equal employment opportunity and affirmative action workplace. We consider all qualified applicants without regard to race, color, religion, sex (including pregnancy), sexual orientation, gender identity or expression, national origin, military and veteran status, disability, genetics, or any other category protected by law or DHS policy. If you need an accommodation because of a disability for any part of the employment process, please call 937-319-4458 X812 and let us know.

Responsibilities
Candidate will perform chart abstractions by manually entering digital images of clinical documentation. Reviews client specific abstraction procedures and is responsible for patient abstraction from the client’s existing EHR system to the client’s new EHR system daily. Candidate is responsible for maintaining weekly productivity goals for assigned clients and documenting daily productivity statistics.

Qualifications
Minimum of 2 years recent chart abstraction experience
Strong computer and data entry skills
Minimum of high school diploma/GED certification
Background check clearance

UUP Specialist, Cash App

Company Description
It all started with an idea at Block in 2013. Initially built to take the pain out of peer-to-peer payments, Cash App has gone from a simple product with a single purpose to a dynamic ecosystem, developing unique financial products, including Afterpay/Clearpay, to provide a better way to send, spend, invest, borrow and save to our 47 million monthly active customers. We want to redefine the world’s relationship with money to make it more relatable, instantly available, and universally accessible.

Today, Cash App has thousands of employees working globally across office and remote locations, with a culture geared toward innovation, collaboration and impact. We’ve been a distributed team since day one, and many of our roles can be done remotely from the countries where Cash App operates. No matter the location, we tailor our experience to ensure our employees are creative, productive, and happy.

Check out our locations, benefits, and more at cash.app/careers.

Job Description
We are looking for a UUP (Unacceptable Use Program) Specialist to join Block and support the continued build out of our Cash App Compliance (COM) program. Our mission is to make banking and financial services accessible to the underserved and unbanked by designing and implementing an outstanding compliance program to help grow the Cash App business while protecting the broader financial ecosystem and the Company.

In this role, you will support the Compliance operations team by conducting due diligence reviews on customer’s accounts, inclusive of complex transactional reviews. You will collaborate with Compliance and Risk team members to ensure consistency in review processes.

This is a 100% remote role in the US for a candidate who is currently living in the US.

You Will:

Verify customer information and conduct due diligence alert reviews as part of Block’s policies
Conduct appropriate levels of due diligence on accounts based on the customer’s risk exposure
Stay abreast of regulatory updates and/or new requirements and understand overall impact to day to day work
Contribute to projects optimizing the regulatory program and operation team’s processes
Work in collaboration with Support, Risk, and other operations teams within Block
Qualifications
You have:

3+ years experience in BSA/AML or Fraud related work, preferably in the payments space
BA/BS degree or equivalent practical experience
Strong investigative skills, including familiarity with public record research and database tools
Demonstrated transaction analysis skills that apply across numerous financial products in complex scenarios
Familiarity with relevant BSA/AML laws and regulations as well as industry best practices
Written communication skills that show focus to details and accuracy
An ability to work in a fast-paced environment and adjust quickly as things change
Even Better:

Relevant industry certifications (CAMS, CFE, CFCS, CRCM)
Experience with SQL and/or Looker
Additional Information
Block takes a market-based approach to pay, and pay may vary depending on your location. U.S. locations are categorized into one of four zones based on a cost of labor index for that geographic area. The successful candidate’s starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. These ranges may be modified in the future.

Zone A: USD $41.30 – USD $50.43
Zone B: USD $38.37 – USD $46.92
Zone C: USD $35.10 – USD $42.88
Zone D: USD $30.96 – USD $37.88

To find a location’s zone designation, please refer to this resource. If a location of interest is not listed, please speak with a recruiter for additional information.

Full-time employee benefits include the following:

Healthcare coverage (Medical, Vision and Dental insurance)
Health Savings Account and Flexible Spending Account
Retirement Plans including company match
Employee Stock Purchase Program
Wellness programs, including access to mental health, 1:1 financial planners, and a monthly wellness allowance
Paid parental and caregiving leave
Paid time off (including 12 paid holidays)
Paid sick leave (1 hour per 26 hours worked (max 80 hours per calendar year to the extent legally permissible) for non-exempt employees and covered by our Flexible Time Off policy for exempt employees)
Learning and Development resources
Paid Life insurance, AD&D, and disability benefits
Additional Perks such as WFH reimbursements and free access to caregiving, legal, and discounted resources
These benefits are further detailed in Block’s policies. This role is also eligible to participate in Block’s equity plan subject to the terms of the applicable plans and policies, and may be eligible for a sign-on bonus. Sales roles may be eligible to participate in a commission plan subject to the terms of the applicable plans and policies. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans.

US and Canada EEOC Statement

We’re working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Block is a proud equal opportunity employer. We work hard to evaluate all employees and job applicants consistently, without regard to race, color, religion, gender, national origin, age, disability, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.

We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter, who will treat these requests as confidentially as possible. Want to learn more about what we’re doing to build a workplace that is fair and square? Check out our I+D page.

Additionally, we consider qualified applicants with criminal histories for employment on our team, and always assess candidates on an individualized basis.

Block, Inc. (NYSE: SQ) is a global technology company with a focus on financial services. Made up of Square, Cash App, Spiral, TIDAL, and TBD, we build tools to help more people access the economy. Square helps sellers run and grow their businesses with its integrated ecosystem of commerce solutions, business software, and banking services. With Cash App, anyone can easily send, spend, or invest their money in stocks or Bitcoin. Spiral (formerly Square Crypto) builds and funds free, open-source Bitcoin projects. Artists use TIDAL to help them succeed as entrepreneurs and connect more deeply with fans. TBD is building an open developer platform to make it easier to access Bitcoin and other blockchain technologies without having to go through an institution.

Client Account Manager

About Pinterest:

Millions of people across the world come to Pinterest to find new ideas every day. It’s where they get inspiration, dream about new possibilities and plan for what matters most. Our mission is to help those people find their inspiration and create a life they love. In your role, you’ll be challenged to take on work that upholds this mission and pushes Pinterest forward. You’ll grow as a person and leader in your field, all the while helping Pinners make their lives better in the positive corner of the internet.

Creating a life you love also means finding a career that celebrates the unique perspectives and experiences that you bring. As you read through the expectations of the position, consider how your skills and experiences may complement the responsibilities of the role. We encourage you to think through your relevant and transferable skills from prior experiences.

Our new progressive work model is called PinFlex, a term that’s uniquely Pinterest to describe our flexible approach to living and working. Visit our PinFlex landing page to learn more.

Great brands help make those inspirations a reality and we’re looking for a self-driven Client Account Manager to help our most strategic CPG partners successfully grow their business through Pinterest. You’ll work directly with advertisers as a trusted consultant to their business. Your strategic advice & coaching is core to the value we bring as a platform. If this sounds like fun, we’d love to hear from you!

What you’ll do:

Retain, grow and diversify the value delivered to our partners ultimately growing Pinterest revenue as a result.
Build and maintain strong relationships with partners’ teams (executive, operational, creative, measurement and agency), resulting in trusted advisorship.
Advocate internally for the solutions required to drive business outcomes for these advertisers, working across internal teams such as Measurement & Insights, Product Marketing, Creative Strategy, etc.
Gain a deep understanding of our partners’ business goals and turn data into compelling stories and actionable insights to help them succeed.
Specifically own the “how” conversation with advertisers to advise on media strategies across targeting, bidding models, creative, measurement, etc.
What we’re looking for:

3+ years of digital advertising sales experience, managing high value relationships, driving strategic learning agendas and owning client communication.
Highly analytical with experience working with complex performance advertisers needed.
Ability to apply critical thinking to complex situations and align with external partners on joint outcomes.
Track record of compelling data-backed storytelling and recommendations.
Expert in managing forecasts and achieving goals.
Strong communication skills in person, on the phone, and through email.
A team player who’s able to work in a fast-paced environment with technical and non-technical teams.
This position is not eligible for relocation assistance.

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At Pinterest we believe the workplace should be equitable, inclusive, and inspiring for every employee. In an effort to provide greater transparency, we are sharing the base salary range for this position. The position is also eligible for equity and incentive compensation. Final salary is based on a number of factors including location, travel, relevant prior experience, or particular skills and expertise.

Information regarding the culture at Pinterest and benefits available for this position can be found here.

US based applicants only

$51,170—$105,700 USD