by twochickswithasidehustle | Mar 3, 2026 | Uncategorized
Description:
Job Title: Quality Analyst – Capability Development
Job Type: Full Time
FLSA Status: Non-Exempt/Hourly
Grade: G
Function/Department: Health Plan and Healthcare Services
Reporting to: Manager- Capability Development
Pay Rate: $22/hr
Job Summary
The primary purpose of this position is to identify, analyze and improve quality, to ensure delivery of SLA quality metrics per client contract. This includes but is not limited to auditing, creating & reviewing quality reports, trending and analyzing audit findings, answering agent questions, client communications, training, continuing education programs assisting in the development of employees so they can keep pace with the changing needs of the organization, and to ensure that processes are in place to meet the goals and objectives of the client and the organization.
Key Accountabilities/Responsibilities:
- Work with minimal supervision using professional skills, discretion and sensitivity while addressing various quality and training issues.
- Work as a team member in determining departmental needs.
- Serve as a resource for employees and management.
- Provide quality review and training for the further development of each employee.
- Work well with a variety of individuals and resolve issues professionally.
- Be a leader who interfaces with various operations management personnel.
- Provide timely quality follow-through in the form of audits and development sessions.
- Performs other work-related duties as assigned.
Qualifications Required:
- High school diploma or equivalent required
- 2 to 3 years of relevant claims experience
- Thorough knowledge of medical terminology, claim processing procedures/systems, auditing, and a thorough understanding of claim protocols and industry standards and CMS regulations as it relates to claims payment and compliance.
- Knowledge and work experience with ICD9, ICD10, CPT and different coding systems (preferable)
by twochickswithasidehustle | Mar 3, 2026 | Uncategorized
Description
Are you motivated to participate in a dynamic, multi-tasking environment? Do you want to join a company that invests in its employees? Are you seeking a position where you can use your skills while continuing to be challenged and learn? Then we encourage you to dive deeper into this opportunity.
We believe in career development and empowering our employees. Not only do we provide career coaches internally, but we offer many training opportunities to expand your knowledge base! We have highly competitive benefits with HMO and PPO options. We have company 401k match along with an Employee Stock Purchase Program. We have tuition reimbursement, leadership development, and even start employees off with 16 days of paid time off plus holidays. We offer wellness courses and have engaged employee resource groups. Come join the Neo team and be part of our outstanding World Class Culture!
NeoGenomics is looking for a Pathology Support Specialist I within the Pathology Support department remotely who wants to continue to learn in order to allow our company to grow.
Shift: Part-Time, Tuesday to Saturday 10:00am – 2:00pm/ negotiable
Now that you know what we’re looking for in talent, let us tell you why you’d want to work at NeoGenomics: As an employer, we promise to provide you with a purpose driven mission in which you have the opportunity to save lives by improving patient care through the exceptional work you perform. Together, we will become the world’s leading cancer reference laboratory.
Position Summary
Responsible for coordinating patient case logistics to ensure operational turnaround times meet departmental standards and that Pathologist and client expectations are consistently achieved.
Core Responsibilities
- Assess caseloads and distribute cases to Pathologists
- Run and distribute query of pending unassigned cases
- Identify and monitor STAT case progress
- Monitor and manage daily assignments of consult cases to consultants
- Follow up on requests from the Pathology Group
- Facilitate add‑on test requests for Pathologists
- File and retrieve slides on request
- Track specimens in transit within the lab and confirm arrival
- Monitor, collect, and transport cases to and from labs/path support/pathologist offices
- Review and perform QC process on global IHC and consultation cases for completeness and accuracy
- Act as liaison between the Pathology Department and other departments (Client Services, Lab Operations, Sales, and Marketing), providing appropriate, prompt and accurate response to any request
- Receive and route internal phone calls to respective parties
- Using provided guidelines, capture relevant clinical information and patient history from provided medical charts and clinical documentation and enter into the laboratory information system (LIS)
- Transcribe outside consult reports
- Facilitate report changes (amendments, addendum, corrected) for Pathology
- Administrative duties, including copying, filing, data entry, faxing, and quality control of spreadsheets
- Compile and distribute office supply orders
- Comply with Company and departmental controls and standards
- Attend department meetings and company in‑service trainings to enhance knowledge of testing and systems
- May act as mentor and assist with the training of new employees on departmental policies and procedures
- Recommend process improvements and may assist with user testing
- Participate in special projects, compile data, etc.
Experience, Education, and Qualifications:
- 1+ years of relevant experience preferred
- High School Diploma or equivalent required. Associate’s of Bachelor’s degree in a science field preferred.
- High degree of proficiency and learning agility as it relates to databases and software applications as well as use of Microsoft Office programs
- Good typing and data entry skills
- High level of accuracy and attention to detail
- Excellent oral and written communication skills, including very good writing and proofreading capabilities
- Demonstrated problem‑solving skills with a mindset towards solutions is required
- Must be able to work in a team as well as be able to work independently and be self‑motivated
- Ability to multitask and prioritize with little supervision, preferred
- Must have knowledge of office administrative procedures, and knowledge of use and operation of standard office equipment
- Familiarity with medical terminology, preferred
- Must be able to work in a biohazard environment and comply with safety policies and standards outlined in the Safety Manual
- Good visual acuity, including color perception required for certain departments
- Must be able to lift up to 50 pounds
All qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status.
Pay Range (will vary based on location & experience) $20-$24 per hour
In all instances, the salary paid will satisfy minimum salary laws.
by twochickswithasidehustle | Mar 2, 2026 | Uncategorized
Description
JOB SUMMARY
The QA Specialist plays an integral role in the review process as they are responsible for communicating with the customer, reviewer, and management to ensure a completed report is delivered by the customer requested due date.
The QA Specialist is responsible for the timely completion and overall completeness of a reviewer report. Completeness is determined by customer requirements, company best practices, and clinical accuracy. In addition, the QA Specialist participates in improving DS processes and works with the Manager to ensure high efficiencies are achieved.
Dane Street’s success relies on individual and team contributions every day. We care for our customers, each other and Dane Street. It is the responsibility for all of us to maintain a positive working environment that promotes client satisfaction and results.
MAJOR DUTIES & RESPONSIBILITIES
Client Interaction
- Provides regular report status updates to the client.
- Evaluates the Quality of physician’s report and determines if the report will meet all client and jurisdictional standards; the QA Specialist is also responsible for ensuring that the clinical rationale supports the physician’s determinations.
- Clarifies ambiguous report questions with clients.
- Distribute final report back to client according to client specific requirements.
- Receives, coordinates & executes all aspects of clarification & addendum requests from the client.
- Participates in phone calls OR meetings with client(s) when a report is in question.
- Follow up with the client for any missing information that is pertinent to the referral.
Physician Interaction
- Works directly with physicians to ensure that all client questions are answered and supported by clinical rationale.
- Conduct regular follow up with the physician or their office staff to ensure an on-time delivery of the report.
- Compose and provide verbal or written feedback to the doctor regarding report quality.
- Compose and provide verbal or written requests to the physician or their office staff for clarifications.
- Receive written or verbal confirmation from the physician that a report has the doctor’s approval and ensures the doctor provides his/her signature for the final report.
Report Analysis
- Review each physician report for data accuracy including spelling, grammar & punctuation.
- Responsible for ensuring that all state requirements for reporting are met.
- Responsible for report format and adhering to each client’s specific requirements.
- Must ensure that all client special handling instructions with regard to report completion and delivery are met.
Additional Duties
- May provide oversight to the work of the team members.
- Continuously improves processes that help to facilitate better turnaround time, peer to peer success rates and lessens returned reports by clients for clarification purposes, ultimately resulting in higher client satisfaction.
- Responsible for the final approval on cases for release to the client.
- Will act as a liaison and coordinate quality issue reports along with all new reviewer reports with the VP of Clinical Operations.
Other duties & special projects, as assigned and based on business needs.
Requirements
EDUCATION/CREDENTIALS:
An Associate’s Degree or Bachelor’s Degree is preferred.
JOB RELEVANT EXPERIENCE:
Business experience in a healthcare and/or insurance setting is preferred.
JOB RELATED SKILLS/COMPETENCIES:
Present exceptional communication skills with a clear understanding of company business lines. The ability to apply critical thinking, manage time efficiently and meet specific deadlines. Computer literacy and typing skills are essential.
WORKING CONDITIONS/PHYSICAL DEMANDS:
Any lifting, bending, traveling, etc. required to do the job duties listed above. Long periods of sitting and computer work.
WORK FROM HOME TECHNICAL REQUIREMENTS:
Supply and support their own internet services.
Maintaining an uninterrupted internet connection is a requirement of all work from home position.
This job description is subject to change at any time.
Benefits
Join our team at Dane Street and enjoy a comprehensive benefits package designed to support your well-being and peace of mind. We offer a range of benefits including medical, dental, and vision coverage for you and your family. Additionally, we offer voluntary life insurance options for you, your spouse, and your children. We also offer other voluntary benefits which include hospital indemnity, critical illness, accident indemnity, and pet insurance plans. Employees receive basic life insurance, short-term disability, and long-term disability coverage at no cost. Our generous paid time off policy ensures you have time to relax and recharge, while our 401k plan with a company match helps you plan for your future. Apple equipment and a media stipend are provided for remote workspace.
ABOUT DANE STREET:
A fast-paced, Inc. 500 Company with a high-performance culture, is seeking insightful forward-thinking professionals. We process over 200,000 insurance claims annually for leading national and regional Workers’ Compensation, Disability, Auto, and Group Health Carriers, Third-Party Administrators, Managed Care Organizations, Employers, and Pharmacy Benefit Managers. We provide customized Independent Medical Exams and Peer Review programs that assist our clients in reaching the appropriate medical determination as part of the claims management process.
by twochickswithasidehustle | Mar 2, 2026 | Uncategorized
We’re on a mission to empower animal healthcare professionals with opportunities to earn more and achieve greater flexibility in their careers and personal lives.
Powered by groundbreaking technology, Roo has built the industry-leading veterinary staffing platform, connecting Veterinarians, Technicians, and Assistants with animal hospitals for relief work and hiring opportunities. Roo empowers the largest network of over 20,000 veterinary professionals to help more than 9,000 animal hospitals provide quality care to more pets.
Together, we’ve provided more than 3 million hours of healthcare, helping Veterinarians earn more than $200 million.
About the Role
We are seeking an ambitious Events Coordinator to join our dynamic marketing team. In this role, you will be responsible for the meticulous planning and execution of various events, including trade shows, conferences, and Mandatory Continuing Education (CE) programs. Your expertise in event coordination will be pivotal in enhancing Roo’s presence and impact within the veterinary and tech industries.
Your Responsibilities
- Coordinate logistics for diverse events, ensuring seamless execution and adherence to brand standards.
- Manage on-site logistics, including equipment, catering, and venue bookings.
- Develop event materials such as presentations, signage, and promotional items while upholding brand integrity.
- Maintain and update the event calendar, and assist in ordering marketing materials.
- Provide operational support and travel for large-scale event assistance.
- Keep an organized inventory of event supplies and create detailed expense logs for each event.
- Assist in the planning and execution of Professional Education CE credit programs.
- Leverage digital event tools for virtual event hosting, catering to a tech-savvy audience.
Qualifications
- 2-3 years of experience in event coordination, specifically trade shows and CE event organizing.
- Proficiency in Microsoft Office Suite, particularly Excel, for effective expense tracking.
- Exceptional project management skills with the ability to handle multiple tasks and timelines.
- Excellent communication skills, capable of effective interaction with diverse groups.
- Creative and innovative thinking, with design experience for event materials.
- Willingness to travel, with approximately 20% of working hours dedicated to off-site events.
- Highly organized and detail-oriented, with strong skills in inventory and calendar management.
- Experience in the animal healthcare or tech industry and with CE programs is highly desirable.
- Adaptability to work in a fast-paced environment with multiple stakeholders.
- Demonstrated capability in planning, prioritizing, and executing multiple concurrent activities and projects.
- Team player with a balance of cooperative teamwork and individual initiative.
Please see below for compensation ranges based on our geographical tiering system recommended by external benchmark data (with example cities listed).
While we are a remote first company, if you are based in San Francisco this will be a hybrid role.
Note: We’ve recently been made aware of a job scam where scammers are posing as Roo employees and conducting fake text interviews. Please note that any communication from @lifeatroo.com is not legitimate. All official Roo communication will always come from @roo.vet.
Exact compensation may vary based on skills, experience, and location.
Tier 1 Pay Range (examples: San Francisco, NYC)
$68,000 – $88,000 USD
Tier 2 Pay Range (examples: LA, Boston, Seattle, DC, San Diego, Chicago)
$60,000 – $80,000 USD
Tier 3 Pay Range (examples: Austin, Dallas, Portland, Denver, Philadelphia, Baltimore, Sacramento)
$58,000 – $75,000 USD
Tier 4 Pay Range (examples: Minneapolis, Miami, Atlanta, Phoenix, Orlando, Las Vegas, Salt Lake City)
$55,000 – $70,000 USD
Core Values
Our Core Values are what shape us as an organization and we’re looking for people who exhibit the same values in their professional life; Bias to Urgency, Drive Measurable Impact, Seek Understanding, Solve Customer Problems and Have Fun!
What to expect from working at Roo!
For permanent, full time employees, we offer:
- Accelerated growth & learning potential.
- Stipends for home office setup, continuing education, and monthly wellness.
- Comprehensive health benefits to fit your needs with base medical plan covered at 100% with optional premium buy up plans.
- 401K
- Unlimited Paid Time Off.
- Paid Maternity/Paternity and reproductive care leave.
- Gifts on your birthday & anniversary.
- Opportunity for domestic travel, including for regional team building events.
Overall, you would be part of a mission-driven company that will significantly empower the lives of all veterinary professionals and the health of the overall animal industry that seeks massive innovation.
We have diverse, passionate & driven team members from a variety of backgrounds, and Roo is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. We are committed to creating an inclusive environment for all employees and candidates. We understand that your individual experience may not check every box but we still encourage you to apply even if you are not confident in every expectation listed.
by twochickswithasidehustle | Mar 2, 2026 | Uncategorized
Description
We’re Simply Nootropics — one of the fastest-growing health and wellness brands across Australia and New Zealand, serving over 100,000 customers with science-backed supplements designed to improve energy, focus, and long-term vitality.
We’re also the team behind Tmrw— a premium longevity-focused daily health drink built around cellular health, NAD+ support, gut health, and healthy aging.
Two brands. Multiple markets. High creative output. And growing fast.
The Role
We’re looking for a natural community builder who lives and breathes social media — someone who genuinely enjoys being online, engages authentically, and understands the nuances of how people communicate across Instagram, TikTok, YouTube, and Meta. This person is the voice of our brand (both Simply Nootropics & Tmrw) in every comment section, DM thread, and cultural conversation happening in the health and wellness space.
Community Management & Social Engagement
- Own all inbound and outbound community engagement across brand social platforms, including DMs, comments, replies, and story interactions.
- Actively engage with our audience by liking, commenting, and joining conversations on our content.
- Build relationships with our influencer and ambassador partners by actively engaging with their content.
- Bring our brands into culturally relevant conversations through regularly engaging with health and wellness content.
- Moderate conversations to maintain a safe, respectful, and inclusive community environment.
- Escalate sensitive, high-risk, or PR-related issues appropriately.
- Ensure consistent, empathetic, and brand-aligned responses across all channels.
- Own responses to all paid whitelisting comments (Meta channels, TikTok)
Platform & Tool Proficiency
- Manage community workflows using Sprout Social (or similar tools) to ensure organized inbox management and timely responses.
- Actively operate across Instagram, TikTok, YouTube, and Meta platforms.
- Stay current on platform moderation tools, community features, and best practices.
Customer Experience & Cross-Functional Collaboration
- Work closely with the Customer Service team to align messaging, resolve issues, and ensure seamless handoffs between social and CX.
Reporting, Insights & Optimization
- Monitor response times, sentiment, volume, and recurring issues across platforms.
- Deliver weekly and monthly reports on community health, trends, and key pain points.
- Surface insights from the community to inform product feedback, CX improvements, and marketing strategy.
Requirements
Required Experience/Qualifications
- 1-2 years of experience in community management, social media, or customer experience roles.
- Experience working as a part of a fully remote team
- Experience working with Google Suite, ClickUp, and Slack experience preferred
- Strong proficiency with Meta, TikTok, YouTube, and community management tools like Sprout Social.
- Exceptional written communication skills with emotional intelligence and brand awareness.
- Comfortable working across multiple brands and accounts
Benefits
- Fully remote role (work from anywhere!)
- Work across two fast-scaling global wellness brands
- Exposure to high-performance teams
- Clear ownership and autonomy in your role
- A no-politics, flat management structure that is results-focused
- Flexible working structure with accountability
- Opportunity to grow as the brands expand internationally
- Competitive salary based on experience
- Product and health allowance every month
- Work alongside team members across NZ, Australia, US, UK, SEA and UAE
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