by twochickswithasidehustle | Nov 13, 2025 | Uncategorized
Job Description:
Sharecare is the leading digital health company that helps people – no matter where they are in their health journey – unify and manage all their health in one place. Our comprehensive and data-driven virtual health platform is designed to help people, providers, employers, health plans, government organizations, and communities optimize individual and population-wide well-being by driving positive behavior change. Driven by our philosophy that we are all together better, at Sharecare, we are committed to supporting each individual through the lens of their personal health and making high-quality care more accessible and affordable for everyone. To learn more, visit www.sharecare.com.
Job Summary:
Data Entry Specialist is responsible for accurately inputting patient information into Sharecare’s internal systems and client Electronic Medical Record (EMR) platforms. This role requires keen attention to detail, efficient data management, and strict adherence to HIPAA compliance standards, supporting the Release of Information (ROI) process. The ideal candidate thrives in a fast-paced, collaborative environment, demonstrating a strong commitment to accuracy, productivity, and the protection of sensitive patient data.
Essential Functions:
- Accurately enter and update patient data in internal and client-facing systems
- Access and navigate multiple EMR platforms to retrieve, validate, and process patient health information (PHI)
- Ensure data accuracy and consistency while meeting productivity benchmarks
- Maintain strict confidentiality and comply with HIPAA and company privacy policies
- Collaborate with team members to support process improvements and service quality
- Provide courteous, timely, and professional communication with internal and external stakeholders as needed
Qualifications:
- Proficiency in Microsoft Office applications
- Strong organizational and multitasking skills essential
- Demonstrated ability to manage time effectively and meet task deadlines
- Willingness to learn programs and processes quickly
- Strong documentation, communication, and customer service skills
- Self-motivated, dependable, and able to work independently or as part of a team
- Proven ability to maintain productivity, utilization and quality performance standards
Physical Requirements:
- Ability to sit or stand for extended periods of time
- Physical capacity to lift and carry 25 lbs.
- Manual dexterity is sufficient for long periods of typing, writing, and handling documents
- Visual acuity to read documents and use a computer monitor
- Clear speaking and hearing ability for communication
- Adequate hand-eye coordination and sensory abilities for job-related tasks.
Information Governance Accountabilities:
- Understand the organization’s information governance program & individual role responsibilities
- Participate in required education and compliance training.
HIPAA/Compliance:
- Maintain the confidentiality of patient and client information
- Comply with HIPAA standards and all relevant corporate integrity and security obligations.
- Report unethical, fraudulent, or illegal behavior
- Maintain current HIPAA certification annually
by twochickswithasidehustle | Nov 6, 2025 | Uncategorized
Job Description
This is a remote position.
We are looking for a Chat Support Agent to join our team at Stello Foods in the Food Production industry. As a Chat Support Agent, you will play a crucial role in providing excellent customer service through online chat platforms. This position offers a unique opportunity to interact directly with customers and ensure their satisfaction.
Pay: $29.34 – $34.67 per hour
Responsibilities:
- Respond to customer inquiries and provide support through chat platforms.
- Assist customers with product information, orders, and troubleshooting.
- Resolve customer issues in a timely and professional manner.
- Collaborate with other team members to ensure a seamless customer experience.
- Maintain accurate records of customer interactions and transactions.
Requirements:
- Excellent written communication skills.
- Strong problem-solving abilities.
- Ability to multitask and prioritize in a fast-paced environment.
- Previous customer service experience is a plus.
- Proficiency in using chat support software and CRM systems.
Qualifications:
- High school diploma or equivalent.
- 1+ year of experience in customer service or a related field.
- Ability to work flexible hours, including weekends and holidays.
Benefits:
- Competitive salary and benefits package.
- Opportunity for growth and advancement within the company.
- Dynamic and supportive work environment.
by twochickswithasidehustle | Nov 6, 2025 | Uncategorized
Job Description
This is a remote position.
We are seeking a dedicated Email/Chat Support Specialist to join our team at Stello Foods. In this role, you will be responsible for providing exceptional customer service through email and chat channels, ensuring customer inquiries are resolved promptly and accurately.
Location: United States (Remote)
Responsibilities:
- Respond to customer inquiries and issues via email and chat in a timely manner
- Provide product information, pricing, and order support
- Troubleshoot technical issues and escalate to the appropriate teams when necessary
- Ensure customer satisfaction by addressing concerns and resolving complaints effectively
- Maintain accurate records of customer interactions and transactions
Requirements:
- Excellent written communication skills
- Strong problem-solving abilities
- Ability to multitask and prioritize tasks effectively
- Previous experience in customer service or support role preferred
- Familiarity with CRM systems and email/chat platforms
Qualifications:
- High school diploma or equivalent
- 2+ years of experience in a customer service role
- Proficiency in Microsoft Office suite
- Ability to work in a fast-paced environment
Benefits:
- Competitive salary
- Health, dental, and vision insurance
- Paid time off and holidays
- Career growth opportunities
- A supportive and collaborative work environment
Requirements
- Excellent written communication skills
- Strong problem-solving abilities
- Ability to multitask and prioritize tasks effectively
- Previous experience in customer service or support role preferred
- Familiarity with CRM systems and email/chat platforms
Benefits
- Competitive salary
- Health, dental, and vision insurance
- Paid time off and holidays
- Career growth opportunities
- A supportive and collaborative work environment
Recent Comments