by twochickswithasidehustle | Jun 3, 2025 | Uncategorized
APS Medical Billing located in Toledo Ohio, is looking for a motivated individual to join our client services team as a data researcher.
Essential Duties and Responsibilities
• Review incoming files and verify their completeness
• If a particular dataset is missing – investigate if due to technical file issue or a client did not send the required information
• Requires a keen eye for detail and understanding of the specific requirements for each client
Qualification Requirements
• One year office experience
• Strong computer/office equipment skills
• Effective written/verbal communications
• Detailed oriented and organized
• Ability to thrive in a team oriented production and deadline driven work environment
by twochickswithasidehustle | Jun 3, 2025 | Uncategorized
It takes great medical minds to create powerful solutions that solve some of healthcare’s most complex challenges. Join us and put your expertise to work in ways you never imagined possible. We know you’ve honed your career in a fast-moving medical environment. While Gainwell operates with a sense of urgency, you’ll have the opportunity to work more flexible hours. And working at Gainwell carries its rewards. You’ll have an incredible opportunity to grow your career in a company that values work-life balance, continuous learning, and career development.
Summary
We are seeking a detail-oriented and dependable Data Entry / Mail Room Clerk to join our team in a fully remote, work-from-home role. The ideal candidate will demonstrate strong data entry skills, maintain confidentiality, and adapt quickly to evolving processes. This role supports a fast-paced environment requiring collaboration with virtual team members and consistent, accurate handling of sensitive information.
Your role in our mission
As a Data Entry / Mail Room Clerk, you will:
- Accurately process confidential documents as part of a high-volume workflow.
- Complete assignments with limited supervision and escalate issues as needed.
- Comply with all contract requirements, business rules, and legal regulations.
- Prioritize and resolve routine issues independently, following team guidance.
- Contribute actively to team performance and productivity goals.
- Follow clear direction from leadership and contribute beyond general support levels.
What we’re looking for
- 1–2 years of experience in data entry, mail room, or a related administrative role.
- Familiarity with Microsoft Outlook and Word; 10-key number pad proficiency preferred.
- Ability to work accurately and quickly while maintaining required speed.
- Strong attention to detail, with capacity to interpret moderately complex documents.
- Adaptability to shifting priorities and minimal supervision.
What you should expect in this role
- Fully remote, work-from-home position.
- Fixed shift: Monday to Friday, 8:00 AM – 4:30 PM CST.
- Routine handling of confidential information and data.
- Collaborative virtual environment with supportive leadership.
- Structured tasks with performance expectations for accuracy and timeliness.
- Opportunities to contribute to process improvements and team success.
#LI-REMOTE
#LI-JT1
#LI-CM1
The pay range for this position is $28,500.00 – $40,700.00 per year, however, the base pay offered may vary depending on geographic region, internal equity, job-related knowledge, skills, and experience among other factors. Put your passion to work at Gainwell. You’ll have the opportunity to grow your career in a company that values work flexibility, learning, and career development. All salaried, full-time candidates are eligible for our generous, flexible vacation policy, a 401(k) employer match, comprehensive health benefits, and educational assistance. We also have a variety of leadership and technical development academies to help build your skills and capabilities.
by twochickswithasidehustle | Jun 3, 2025 | Uncategorized
About the role
Renting is the largest expense for the average household, and finding the right place can often be overwhelming and stressful. At Apartment List, we are building an easy, delightful, and effective apartment search experience that will improve millions of renters’ lives by making this process less of a burden.
As a Contract Customer Service Agent, you’ll provide the email support renters need while maintaining the integrity and efficiency of our support operations. You’ll handle customer support tickets through Zendesk, escalate technical issues and bugs, and play a key role in keeping our renter experience responses clear, timely, and helpful.
This role will have a set weekly schedule that is flexible based on your availability and time zone.
In this role, you can expect to
- Use Zendesk to triage and respond to customer service email inquiries.
- Help maintain ticket quality and consistency through clear tagging and routing.
- Escalate technical issues and submit bug reports via Jira.
- Assist in bug triaging by identifying ticket trends and high-frequency issues.
- Monitor and escalate urgent tickets such as scam reports, listing inaccuracies, or fraud concerns.
- Manage account deletion and unsubscribe requests through internal tools and Iterable.
- Suggest improvements to help articles and internal documentation based on recurring questions.
To thrive in this role, you have
- Experience using Zendesk or similar ticketing systems to respond to customer inquiries.
- Strong attention to detail.
- Comfort working with internal tools and workflows and surfacing renter issues to cross-functional stakeholders.
- Clear, empathetic written communication skills.
- A proactive mindset—you spot a renter issues before they escalate and follow up.
- Comfort reviewing and tagging qualitative feedback.
- Familiarity with tools like Jira or Iterable is a plus, but not required.
- The ability to work independently in a fast-paced, remote environment.
We are focused on building a diverse and inclusive workforce. If you’re excited about this role but do not meet 100% of the qualifications listed, we encourage you to apply.
Apartment List is an equal-opportunity employer. We welcome and encourage diversity in the workplace regardless of race, gender, religion, age, sexual orientation, gender identity, disability, or veteran status.
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