by twochickswithasidehustle | Oct 13, 2023 | Uncategorized
About us
Our mission is to bring people together and connect them into a community to nurture each other. We aim to share a conducive environment, a joyous space to grow and excel; a world brimming with selfless love and enough kindness. We strive to enrich each of our lives with kaleidoscopic memories we make here – vibrant, lively, of all hues and colors.
Job Description
This is a remote position.
Scanning through information to identify pertinent information
Correcting errors and organizing the information in a manner that will optimize swift and accurate capturing
Entering and updating information into relevant databases
Informing relevant parties regarding errors encountered
Handling additional duties from time to time
Requirements
1+ years experience in a relevant field
Good command of English
Excellent knowledge of Google Docs and Google Sheets
Strong interpersonal and communication skills
Ability to concentrate for lengthy periods and perform accurately with adequate speed
Proficient typing skills
Attention to detail
Benefits
Opportunity to be a part of a dynamic growth focused tech startup
Great learning opportunities to develop new skills and understanding of cutting edge software tools and processes
Opportunity to work closely with serial tech entrepreneurs from Silicon Valley
Fun loving environment and caring team mates and inclusive culture of the company
by twochickswithasidehustle | Oct 13, 2023 | Uncategorized
Contemporary Staffing Solutions is seeking a Claim Reconsideration Specialist to join our client for a remote opportunity (must be located in/near Philadelphia, PA)! This role is responsible for resolving provider claim reconsideration requests, addressing member billing complaints, and handling issues related to claim adjustment processing. This position requires effective communication via correspondence and telephone to ensure the satisfaction of our provider network. This Contract opportunity is offering $19.95/HR!
Key Responsibilities:
Respond to providers’ inquiries, complaints, and problems with accurate and comprehensive information.
Collaborate with internal departments to facilitate the resolution of provider issues and concerns.
Provide courteous, professional, and efficient responses to provider calls, with timely follow-up to requests for information and service.
Address provider inquiries related to member eligibility, Third Party Liability (TPL), and benefits.
Document all interactions in compliance with departmental requirements.
Review claims in the core processing system and offer high-level claim status information in response to provider inquiries.
Furnish member authorization statuses upon request.
Educate providers on the capabilities of the Provider Portal, including password resets and duplicate Explanation of Payment (EOP) requests.
Assist the team in achieving and maintaining performance standards.
Operate telephone systems effectively and efficiently, following established protocols for security, transfer, and information exchange with Utilization Management, Pharmacy, and Claims Services departments.
Meet individual performance standards, including handling a satisfactory volume of calls and complying with telephone and paperwork audit procedures.
Maintain job-relevant resources, such as the provider manual and the department’s training manual, to ensure accurate responses to provider inquiries.
Participate in ongoing projects, training, staff meetings, and committee meetings.
Perform any other necessary job duties.
Qualifications:
High School Diploma.
General understanding of data entry processing.
One-year customer service experience.
Awareness of CPT-4, HCPCS, and ICD-9 coding schemes is a plus.
Proficiency in Microsoft Office.
Demonstrates clear and professional communication skills.
Contributes to a positive internal and external customer experience.
Identifies and resolves complex issues.
Adheres to all company policies and Standard Operating Procedures (SOPs).
Acts in accordance with the company’s vision, mission, and values.
by twochickswithasidehustle | Oct 13, 2023 | Uncategorized
IXL Learning, a leading educational technology company with products used by 14 million students worldwide, needs tutors and teachers to create instructional videos. In this role, you will create short instructional videos preparing students to do well on an IXL skill for grades 6-8 math.
This is a 1099 consulting role.
This position is open only to candidates in Canada.
WHAT YOU’LL BE DOING
Create short instructional videos targeting individual math skills for grades 6-8 on IXL’s Canada edition
Most videos will be about 5 minutes long.
Conceptualize, shoot, and produce your own videos that explain the given math concept and walk through example problems.
Deliver video lessons in a clear, engaging, upbeat, and professional manner.
Adhere to video production guidelines and file specifications.
WHAT WE’RE LOOKING FOR
Experience teaching or tutoring grade 6-8 math in Canada.
Experience recording, editing, and producing videos.
Ability to present material in an engaging, effective manner.
Understanding of age-appropriate vocabulary and instructional approach.
Bachelor’s degree preferred; coursework in math or education is a plus.
Select candidates will be asked to complete their application by submitting a sample video outline. If selected to create a full video, you will be compensated with $300 USD upon delivery of the completed video and, if necessary, video edits. Candidates with the top videos will be eligible to create more videos.
li-remote
ABOUT IXL LEARNING
IXL Learning is the country’s largest edtech company. We reach millions of learners through our diverse range of products. For example:
1 in 4 students in the United States uses IXL.com
Rosetta Stone provides an immersive learning experience for 25 languages
Wyzant is the nation’s largest community of tutors, covering 300+ subjects
Teachers Pay Teachers (TPT) is a comprehensive marketplace for millions of educator-created resources
Our mission is to create innovative products that will make a real, positive difference for learners and educators and we’re looking for passionate, mission-minded people to join us in achieving this goal. We have a unique culture at IXL that fosters collaboration and the open exchange of ideas. We value our team and treat one another with kindness and respect. We approach our work with passion, tenacity, and authenticity. We find it immensely satisfying to develop products that impact the lives of millions and we are eager to have you join our team.
by twochickswithasidehustle | Oct 13, 2023 | Uncategorized
IXL Learning, a leading edtech company with products used by 14 million students worldwide, is seeking a content tester to join our math curriculum design team. In this role, you will test the newest additions to our math curriculum to ensure they are error-free and visually perfect and collaborate with curriculum designers on revisions.
This is a 1099 consulting role that is remote for 6 months with possible extension.
WHAT YOU’LL BE DOING
Test math problems for typos, formatting issues, and mathematical errors
Verify that digital math problems match their original designs
Record grading bugs and visual issues
Collaborate with math curriculum designers to meet project deadlines
WHAT WE’RE LOOKING FOR
Exceptional attention to detail
Strong math knowledge through college-level calculus
Bachelor’s degree in math is strongly preferred
Prior experience testing digital materials for math education is preferred
Ability to communicate clearly and professionally
li-remote
ABOUT IXL LEARNING
IXL Learning is the country’s largest edtech company. We reach millions of learners through our diverse range of products. For example:
1 in 4 students in the United States uses IXL.com
Rosetta Stone provides an immersive learning experience for 25 languages
Wyzant is the nation’s largest community of tutors, covering 300+ subjects
Teachers Pay Teachers (TPT) is a comprehensive marketplace for millions of educator-created resources
Our mission is to create innovative products that will make a real, positive difference for learners and educators and we’re looking for passionate, mission-minded people to join us in achieving this goal. We have a unique culture at IXL that fosters collaboration and the open exchange of ideas. We value our team and treat one another with kindness and respect. We approach our work with passion, tenacity, and authenticity. We find it immensely satisfying to develop products that impact the lives of millions and we are eager to have you join our team.
At IXL, we value diversity in age, race, ethnicity, gender, sexual orientation, physical and mental ability, political and religious beliefs, and life experience, and we are proud to promote a work environment where everyone, from any background, can do their best work. IXL Learning is an Equal Opportunity Employer.
by twochickswithasidehustle | Oct 13, 2023 | Uncategorized
Roadie, a UPS Company, is a logistics management and crowdsourced delivery platform. Founded in 2014, Roadie offers businesses fast, flexible and asset-light logistics solutions for last-mile delivery. Roadie enables local delivery to more than 95% of U.S. households by providing access to more than 200,000 independent drivers nationwide – allowing businesses to offer their customers delivery optionality for almost any industry, from airlines to artisans.
Our Trust & Safety team members work together to provide tactical operations to tackle issues that introduce risk and jeopardize safety within the platform. In this role you will report directly to a Trust & Safety Team Lead within a specialized division. You will use your keen eye for details and excellent problem solving skills to identify and prevent fraudulent behavior, and take pride in knowing that you are upholding the Roadie brand by ensuring trust and safety for our users.
What You’ll Do
Identify, thoroughly investigate, and resolve fraudulent-related issues on the Roadie platform
Leverage data to identify patterns and trends in fraudulent activity
Identify procedural gaps to develop efficiency and effectiveness within the team
Manage critical and high-risk situations appropriately and with a sense of urgency
Adjudicate user consumer reports while adhering to geographic compliance & regulations
Validate the authenticity of user identification
Adhere to legal and risk-related policies and procedures
Partner with various stakeholders to implement fraud mitigation tactics and support change management efforts
Investigate, audit, and decision on sender Gig related claims
Research industry standards and best practices to improve internal processes
Reduce company losses by assessing internal and external liabilities
Partner with law enforcement as needed when managing ongoing investigations
What You Bring
At least 1 year experience in a customer or technical support role
At least 1 year experience in a compliance or operations-related role
Exceptional verbal and written communication skills, with an ability to empathize and establish trust
Knack for problem solving using investigative and analytical skills
Proficiency in Salesforce or other CRM systems
Demonstrated ability to execute consistently with high attention to detail, accuracy, and adherence to detailed and complex procedural requirements
Thrive in a fast-paced and agile environment, and navigate ambiguity with ease
Why Roadie?
Competitive compensation packages
100% covered health insurance premiums for yourself
401k with company match
Tuition and student loan repayment assistance (that’s right – Roadie will contribute directly to your existing student loans!)
Flexible work schedule with unlimited PTO
Monthly 3-day weekends
Monthly WFH stipend
Paid sabbatical leave- tenured team members are given time to rest, relax, and explore
The technology you need to get the job done
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