Account Details Specialist

Description

We are seeking two or three diligent Account Details Specialist to join our team. The primary role will involve updating and managing sensitive account details, ensuring data accuracy, and maintaining the highest level of data security.

Responsibilities:

  1. Accurately inputting and updating account details, including passwords, phone numbers, and other relevant information.
  2. Regularly reviewing and verifying data for accuracy.
  3. Ensuring that all account details are kept confidential and secure.
  4. Collaborating with the IT department to ensure data security.
  5. Reporting any discrepancies or issues to the supervisor promptly.
  6. Participating in regular training sessions on data security and best practices.

Requirements

  1. Must be authorized to work in the United States and reside in the US.
  2. Previous experience in data entry or a similar role.
  3. Strong attention to detail and accuracy.
  4. Knowledge of data protection regulations and best practices.
  5. Ability to maintain confidentiality and handle sensitive information with integrity.
  6. Excellent computer skills and proficiency in relevant software tools.
  7. Background checks may be required.

Benefits

  • Work From Home
  • Fun team
  • Lots of exciting bonus opportunities with awesome prizes like iPads,Trips and more!

(Contract) Medical Insurance Verification Specialist

We hold ourselves to exceptionally high standards in order to provide unparalleled service to healthcare professionals, their staff and patients. We strive to end each workday knowing that we’ve made someone’s life better.

Our team is comprised of courageous and caring healthcare warriors. We’re here to solve the impossible problems, such as reducing medical errors, saving patient lives, and empowering physicians to stay financially independent. We care deeply about making a big impact and we are relentless.

Inspired to grow the company and our careers, we remain committed to daily discipline, self improvement, and a ceaseless search for solutions.

We equally value our work and our life apart from work. We’re compelled to work with urgency, decisiveness, and efficiency in everything we do. This affords us freedom and time for things that matter most. 

Leaders at pMD are developed through our mentorship program. Investing in the success of each individual strengthens our team and builds loyalty. We believe in leading by example. Everything one does ripples outward. Therefore, we need each individual at pMD to embody our leadership principles to thrive as an enduring great company.

(Contract) Medical Insurance Verification Specialist

The (Contract) Medical Insurance Verification role at pMD is responsible for performing detailed insurance benefit verifications of all patients’ prior to claim submission to the carrier. This is an important role in identifying active coverage under the correct policy, while effectively communicating with third-party payers.

Responsibilities include:

  • verifying a patient has active coverage with the insured carrier following an inpatient encounter using an electronic eligibility solution
  • if the carrier returns ineligible, identify the correct coverage by leveraging the integrated eligibility tool, HL7 interface message, or attached facesheet. If a patient is identified as self-pay, update the financial class
  • when coverage returns that an advantage plan has been detected, identify the correct carrier and policy number to be billed using an eligibility solution. Update insurance information in the patient’s record based on the eligibility response
  • identify the correct policy to be billed when a patient is identified as being enrolled in hospice by referencing the eligibility response 
  • for carriers that do not offer an electronic eligibility response, contact the carrier by phone to complete the verification. A carrier contact list will be provided to facilitate outreach

Requirements include:

  • proficient in health insurance verification and benefits
  • knowledge of CPT codes and basic medical terminology (preferred)
  • must be able to work independently in a fast-paced environment
  • exceptional attention to detail
  • must currently work as a sole proprietor or have or be willing to register a business per independent contractor guidelines
  • reside in the U.S.

We are only accepting applications through our online job portal, Lever. We aren’t able to consider and respond to other types of applications, including those sent via email to pMD support, at this time. Please direct application status questions to [email protected].

Data Entry/Payable Clerk

Description

***ONLY ACCEPTING APPLICANTS RESIDING IN FLORIDA/GEORGIA***

The Data Entry/Payable Clerk is responsible for entering data into the company’s database. The ideal candidate will be computer savvy and a fast typist with a keen eye for detail. You will report to senior team member. Understanding of data confidentiality principles is compulsory. The company will rely on you for having accurate and updated data that are easily accessible through a digital database.

Responsibilities Include but are not limited to:

  • Enter and update data in database systems with speed and accuracy
  • Verify and correct data discrepancies or errors
  • Maintain data integrity
  • Retrieve and organize electronic files from designated websites
  • Reconcile vendor statements to invoices
  • Additional responsibilities as supervisor may assign

Desired Attributes:

  • Some accounting knowledge helpful but not required
  • Working knowledge of Great Plains desired but not required
  • Proven ability to prioritize and manage multiple tasks effectively
  • Beginner to intermediate knowledge in Excel
  • Type 45 accurate words per minute or more
  • Able to sit for long periods of time
  • Willingness to work overtime when necessary to meet team goals.  
  • Ability to analyze and apply company policies and procedures,
  • Strong verbal and written communication skills. 
  • Ability to work both independently and within a group environment.

Office Environment

  • May be required to work more than 40 hours
  • Work schedule: Mon – Fri: 8:00 AM to 5:00 PM
  • Extensive use viewing a computer monitor and using a keyboard
  • Ability to sit for extended periods of time

Requirements

Requirements:

  • High school diploma
  • Knowledge of word processing tools and spreadsheets (MS Office Word, Excel etc.)
  • Detail-oriented while maintaining high productivity
  • Good command of English both oral and written and customer service skills
  • Proven ability to solve complex problems
  • Basic ability in Microsoft Excel
  • Type 45wpm

Salary Description

$16.50 per hour

Email Customer Service Representative Level 1

REMOTE – WORK from HOME available

Can you provide a clean, safe, noise-free work space and high speed internet connection? Computer and peripherals will be provided by CDS Global.  
This position will be working from home. You must live within the state of Iowa, preference within 60 miles of 1 of our locations in; Boone, Harlan, Des Moines, Wilton or Tipton.

Maintains current information on client specific data by utilizing various resources including publisher screens, memos, and websites.

Informs management of complaint trends and/or feedback from customers. Forwards appropriate information to management.

Performs basic transactions on customer accounts.

Continually performs and meets the performance standards of this position.

Adheres to work schedule and attendance policies.

Reacts professionally to changes while remaining productive.

Works in a fast paced, flexible, team environment.

Treats colleagues with respect; communicates with honesty and transparency, candor, and directness. 

Works in a cooperative and professional manner, with all levels of employees, vendors and/or clients.

Adheres to work schedule and attendance policies.

Reports to workstation as directed by management.

Organizes tasks and resources to complete work and meet deadlines according to established departmental procedures.

Maintains confidentiality of CDS Global and its client’s proprietary information.

Works under general supervision.

Follows CDS Global ergonomic and safety policies.

Assumes additional responsibilities as requested (or required).

Performs other customer service functions as workload dictates.
 

EDUCATION AND/OR CERTIFICATION, SKILLS, AND LICENSING

High School or equivalent preferred.

Customer service background preferred.

Basic PC Knowledge and skills.

Proficient verbal and written English communication skills.

Proficient, fluent, English and Spanish communication skills (verbal and written) required for Bilingual Representatives.

Problem solving skills.

Minimum Typing Requirements 20-25 WPM. 

10‑key preferred.

Experience using simple math skills.

Training 

  • 2 weeks of virtual training via Microsoft Teams.
    • January 15 through February 2, Monday – Friday, 3:30-9:30pm

Work Schedule

  • 20-40 hours work schedules available within the following parameters:
    Monday – Friday 8:00am – 11:30pm
    Saturday 8:00am-3:00pm
    Sunday 11:00am-11:00pm

Position Type – Temporary

  • 20-40 hour work schedules are available with a minimum of 20 hours/week. 
  • The work may be completed remotely or in 1 of our facilities located in; Boone, Des Moines, Harlan, Wilton or Tipton. 

Salary

  • Base wage = $14.50/hour

Shift Differential 

  • 2nd Shift = $.75 for each paid hour if 50% or more of scheduled hours occur between 4pm-12am on a routine and reoccurring basis.
  • Weekend Shift = $3.75/hour for hours worked between 3am Saturday to 11pm Sunday.

Diverse teams achieve better results by leveraging a broad set of ideas and perspectives. Our ability to harness the ideas, experiences, and talents of CDS Global’s diverse and global workforce is integral to our continued success. We are committed to increasing diversity and strengthening our inclusive culture where all members of the CDS Global community can thrive.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job.  They are not intended to be a complete list of all responsibilities, duties and skills required of personnel assigned to this job.

Project Coordinator (United States)

Job description
Work Location: United States (East Coast)

Work Schedule: Mon – Fri, during normal business hours

Engagement Model: Employment; full-time

Start Date: Mid-December

DataForce by TransPerfect is looking for a Project Coordinator to join our team on the East Coast, United States.

Role Summary

The Project Coordinator works closely with their manager in the execution of projects according to project plans. The Project Coordinator works with stakeholders to understand project requirements, using their project expertise and technical skills to handle and assign project tasks, assist with problem solving, and support managers in day-to-day department operations. The Project Coordinator coordinates the life cycle of data annotation, data collection, data transcription, and staffing projects, ensuring their seamless execution.

Role Responsibilities

The Project Coordinator is responsible for the day-to-day execution of project plans, schedules, and expenditures, organizing and participating in stakeholder meetings, and ensuring that project deadlines are met in a timely manner.

Oversee the day-to-day project activities, from data assignments to and from annotation and QA, overseeing and managing the data life cycle
Work with the Project Manager to implement and execute project plans, working towards ensuring timely, budget-friendly, and quality deliveries
Identify and mitigate risks while ensuring project quality and accuracy
Act as the point of contact between contributors and payments team in case of any payment issues Communicate with other teams and departments within the company, such as Sourcing, Payments, IT, and Operations, to ensure the smooth running of the project
Build and maintain excellent relationships with team members, contributors, and independent contractors
Juggling multiple projects simultaneously in a fast-paced environment by effective prioritization
Ensure projects adhere to frameworks and all documentation is maintained appropriately for each project
Job requirements
Role Requirements – Knowledge, Skills and Abilities

Exceptional communication skills in English – ability to communicate important project updates both verbally and in writing
Use of platforms/systems to plan, organize, and prioritize to ensure the successful completion of projects
Resource planning skills – effectively and strategically distributing resources
Organization skills and the ability to work under pressure
Effective use of planning tools and time management
Outstanding teamwork and collaboration skills – ability to interact with all stakeholders
Problem-solving skills – effective analysis and creative solutions for any problems that might arise
Excellent Analytical and critical thinking skills – ability to analyze a situation and plan and implement a solution
Knowledge of file management and other administrative procedures
Competency in the use of business applications and collaboration tools, including but not limited to the Microsoft suite of applications (Outlook, Excel, Word, PowerPoint, SharePoint, Teams) and Google Workspace suite of products

Role Requirements – Education and/or Experience

Minimum Bachelor’s degree or its equivalent
Minimum 1 year Project Coordination experience
English language fluency

Preferred Role Requirements

Awareness of PMI/PMP international project management standards
Project Coordination experience in the AI industry a plus
Knowledge of AI industry
Experience supporting Machine Learning data annotation services, data collection, transcription, and staffing
Experience working with support ticketing systems
Experience working with crowd workers/community
Experience working in a multinational/multicultural virtual working environment
Experience in working in a cross-functional/matrix organization
Awareness of different Image Annotation platforms such as DataLoop or Supervisely
Awareness of Image Annotation: Lidar image annotation, annotations for Autonomous Driving and other 2D image annotation
Fluency in a language other than English is a plus