by twochickswithasidehustle | Mar 26, 2024 | Uncategorized
Salary Range: $40,000 – $95,000
We’ve Got You Under Our Wing
We are the duck. We develop and empower our people, cultivate relationships, give back to our community, and celebrate every success along the way. We do it all…The Aflac Way.
Aflac, a Fortune 500 company, is an industry leader in voluntary insurance products that pay cash directly to policyholders and one of America’s best-known brands. Aflac has been recognized as Fortune’s 50 Best Workplaces for Diversity and as one of World’s Most Ethical Companies by Ethisphere.com.
Our business is about being there for people in need. So, ask yourself, are you the duck? If so, there’s a home, and a flourishing career for you at Aflac.
Worker Designation – This role is designated as a remote role. You will be expected to work from your home, within the continental US. Although this role is designated as remote, there may be occasions that you are requested to come to the office based on business need. Any requests to come to the office would be communicated with you in advance.
What does it take to be successful at Aflac?
Acting with Integrity
Communicating Effectively
Pursuing Self-Development
Serving Customers
Supporting Change
Supporting Organizational Goals
Working with Diverse Populations
What does it take to be successful in this role?
- Familiarity with disability claims and concepts related to workplace accommodation administration.
- Public Speaking/presentation skills
- Good understanding of medical terminology/pathology/anatomy
- Articulate verbal and writing skills, decision making, meeting deadlines, working with confidential information
- Moderate skills with Microsoft Office and other software applications
- Customer service skills
- Stress tolerance
- Math skills
- Ability to multi-task and prioritize
- Have a high level of attention to detail
- Works well under pressure
- Confidence to make claim decisions
- Results-driven
- High attention to departmental/company procedures/practices
Education & Experience Required
High School Diploma or equivalent
Two plus years of ADA, STD, LOA, workplace accommodation or relevant experience
Demonstrated proficiency in product specific areas of STD, LTD or AM as well as federal and state regulations governing these products and services
Must have or be willing to participate in training to become certified in ADA or workplace accommodation services.
Must agree to complete ADA or workplace accommodation related certification(s), as outlined and required by current departmental policy, within 18 months of hire.
Or an equivalent combination of education and experience
Education & Experience Preferred
Bachelor’s Degree In healthcare or a related field
Principal Duties & Responsibilities
- Conducts timely, accurate, and customer-focused workplace accommodation assessments; obtains relevant clinical, vocational, employer, financial, and other information; compares the information to the terms, limitations, and conditions of the contract/administrative services agreement and applicable procedural documents.
- Engages in interactive process with employee, reviews accommodation request holistically, in adherence to all applicable laws. Maintains timely communication with customer, provides customer with accurate, detailed, and thorough review enabling the customer to render a timely accommodation decision without delays.
- Serves as subject matter expert in ADA, PWFA, and other applicable laws as it relates to workplace accommodations; represent workplace accommodation team internally and externally as an expert in the field.
- Acts as a guide and mentor for internal and external partners, answering questions and addressing concerns; works with members and clients on at-work options under the ADA, PWFA, and other applicable laws; participates as needed in client discussions about workplace accommodation offerings
- Documents the claims system in an accurate and comprehensive manner; remains in full compliance with regulatory requirements. Demonstrates an above average level of proficiency in product and claims administration techniques; remains fully compliant with operational standards; meets or exceeds claims team operational metrics
- Maintains a superior level of genuine caring and empathetic customer service throughout all interactions; takes appropriate actions to earn the claimant’s and employer’s trust and confidence; anticipates customer’s needs and takes action as appropriate
- Works with internal partners to support flexibility, collaboration, creating a positive work environment, consistently maintaining professionalism and integrity, actively taking steps to foster high morale, and demonstrating a dedication to excellence.
- Assists in training and mentoring of new staff; stays abreast of industry trends.
- Performs other related duties as required.
Total Rewards
This compensation range is specific to the job level and takes into account the wide range of factors that are considered in making compensation decisions including, but not limited to: education, experience, licensure, certifications, geographic location, and internal equity. The range has been created in good faith based on information known to Aflac at the time of the posting. Compensation decisions are dependent on the circumstances of each case. This salary range does not include any potential incentive pay or benefits, however, such information will be provided separately when appropriate. The salary range for this position is $40,000 to $95,000.
by twochickswithasidehustle | Mar 26, 2024 | Uncategorized
JOB ID:4613
PAY RATE RANGE:$24/hr – $32/hr
CITY:Cincinnati
STATE:OH
DURATION:03/10/2024 – 07/10/2024
JOB TYPE:Contract
JOB DESCRIPTION:
Report Processor
Pay: $24-$32/hour (W2)
Duration: ASAP to 6/28/24 (Extension Possible)
Location: Fully Remote
Number of Openings: 2
Our large public accounting firm client is seeking a Report Processor to assist audit teams, during the current audit busy season, with the production of audit reports across the firm.
The Report Processor is responsible for proofing, editing, and formatting audit and attest reports for various types of clients, and will work with audit teams across the U.S. from a centralized, remote, location.
Ideal individuals will have strong writing, proofing, and editing skills. Individuals should have a high attention to detail, and the ability to quickly transition from one assignment to the next. This individual should also have strong skills in MS Word applications, including an understanding of shortcuts, formatting, and copy-editing tools, and intermediate Excel editing skills.
Key areas of focus include, but may not be limited to:
Formatting audit reports to conform with regulatory and firm standards.
Authoring of various sections of the audit report
Reviewing and proofing of audit reports
Participating in a robust quality control process to ensure the accuracy of audit reports
Responsibilities:
Document Processing
Prepare audit reports, including formatting, checking data, and printing and binding.
Copy edits audit reports for spelling, grammar, punctuation, and tense.
Collaborate with audit teams to produce customizations and unique modifications to audit reports.
Ensure audit documents are of high quality, meet consistency standards, and are error-free.
Requirements:
Associate degree preferred or equivalent work experience.
2+ years of relevant experience
Proficiency in Microsoft Office Suite
Excellent, proactive customer service skills
Highly attentive to detail and organized.
Effective time management skills to meet deadlines.
Ability to work in a team and self-directed.
Ability to handle confidential information.
Ability to anticipate and manage ambiguity and change.
Excellent communication skills, both verbal and written
Self-motivated and have the capacity to take on additional responsibilities as needed.
PCFA #LI-REMOTE
About PeopleCaddie
PeopleCaddie is a digital talent marketplace focused exclusively on contract opportunities for highly skilled business professionals. Our talent cloud utilizes proprietary data and technology to help contractors find attractive job opportunities through PeopleCaddie’s user-friendly mobile app while enjoying unparalleled visibility in pay rates and application status.
With an established array of clients nationwide, including Fortune 500 companies spanning multiple industries, PeopleCaddie has quickly become one of the fastest-growing talent clouds.
by twochickswithasidehustle | Mar 26, 2024 | Uncategorized
Step into a new era of innovation and legacy with Clutter. We’re thrilled to join forces with Iron Mountain, a bold move that pushes storage solutions to new horizons. By teaming up, we’re rewriting storage norms, merging our future-focused mindset with Iron Mountain’s industry expertise. Join us to be a part of the global storage revolution.
Clutter is your ultimate destination for moving and storage. Our cutting-edge technology offers the most affordable, flexible, and dependable service nationwide. With our seamless logistics platform, we’re disrupting the $60B/year self-storage and moving industries.
Our mission is simple: to make lives more convenient, letting you enjoy what you love. We’re devoted to stress-free, affordable services, achieved through exceptional people, smart tech, and pristine spaces.
Driven by convenience, security, and flexibility, we’re not just archiving documents – we’re crafting personalized storage experiences. Our goal is to simplify lives and protect what truly matters. Stay updated on our innovations, unique insights, and the chance to reshape storage standards. Experience a career that blends innovation and legacy – welcome to Clutter, now seamlessly integrated with Iron Mountain.
Embark on a transformative journey where challenges fuel opportunities, change is constant, and together, we redefine storage’s core.
ABOUT THE ROLE
Our Trust & Safety Specialists are analytic, passionate about resolving complex issues and operate well under pressure. This team is responsible for resolving all customer claims, escalated disputes, and social media risk with accuracy and professionalism. Trust & Safety Specialists will utilize all forms of communication to resolve customer claims & concerns. We are looking for a detail-oriented Trust & Safety Specialist to join this collaborative, fully-remote team. This is an hourly position that may require overtime, depending on the needs of the business. This fully remote position reports to the Trust & Safety Supervisor.
ABOUT THE OPPORTUNITY
$24.00 per hour starting pay
Schedules – Five 8.5 hour (.5 unpaid lunch) shifts per week. Shift start times vary from 5:00am to 9:00am PST. The team operates 7 days a week, weekend shifts are typical and overtime may be required depending on business need. Shift start times and days of the week are scheduled based upon business need.
Competitive vacation, uniform sick, and holiday time-off policy
Health Benefits for you and your family (Medical, Dental, and Vision)
Equipment – A Mac laptop and headset for work use
Flexibility to work remotely from any of the following states: AZ, CA, CO, CT, FL, GA, IA, ID, IL, KS, KY, LA, MA, MD, MI, MN, MO, NB, ND, NJ, NV, NY, OH, OK, OR, PA, SD, TN, TX, VA, WA, WI
RESPONSIBILITIES
Provide support throughout the claims process and own monetary compensation escalations via phone or email
Investigate and evaluate customer damage/lost Item claims and provide 100% accurate claim settlements
Investigate and evaluate customer issue claims and provide resolutions that balance profitability, risk mitigation, and the customer experience
Build rapport and demonstrate empathy in all customer interactions.
Monitor Clutter’s social media presence, moderate comments and provide support for customers who post on Yelp, Twitter, Instagram, GMB, BBB, Consumer Affairs, T.P. & GroupOn
Address and respond to Customer Debit & Credit Disputes
Mitigate risk via inbound call transfers from the Clutter Customer Experience Team
Completion of paid training in the first week of employment is a requirement
THE IDEAL CANDIDATE
Bachelor’s or Associate’s degree
Availability to work on weekends required
1 year of experience in claims or trust & safety (preferred – not required)
Passion for technology and respect for the process
Self-starter, possesses flexibility to work in a fast-changing environment with flexible shifts and ambiguous situations
Strong communicator who enjoys building rapport with customers and resolving complaints
Experience or understanding of how to work and collaborate with a remote, distributed team
WHAT’S IN IT FOR YOU?
Be part of an ever evolving global organization focused on transformation
Have a support system where you have a safe place to voice your opinion and share feedback
Open space to be creative, strategize, brainstorm, and plan for the future success of IRM
Global connectivity to learn from 27,000+ teammates across 63 countries
Be part of a winning team who embrace diversity, inclusion, and our differences
Clutter, now an Iron Mountain company, is committed to fostering a diverse & inclusive work environment, where each team member is empowered to bring their whole self to work. We believe that diverse teams are more successful and that experience comes in many flavors. We are, of course, an equal opportunity employer, but we see that as the floor set by law and not the ceiling. Come join us.
Reasonably expected salary range: $46,100.00 – $57,600.00
Category: Customer Support
Clutter
Iron Mountain is a global leader in storage and information management services trusted by more than 225,000 organizations in 60 countries. We safeguard billions of our customers’ assets, including critical business information, highly sensitive data, and invaluable cultural and historic artifacts. Take a look at our history here .
Iron Mountain helps lower cost and risk, comply with regulations, recover from disaster, and enable digital and sustainable solutions, whether in information management, digital transformation, secure storage and destruction, data center operations, cloud services, or art storage and logistics. Please see our Values and Code of Ethics for a look at our principles and aspirations in elevating the power of our work together.
Requisition: J0071221
by twochickswithasidehustle | Mar 26, 2024 | Uncategorized
OVERVIEW
Welocalize is seeking English speakers to help support our client’s project as an internet Search Quality Rater. In this remote position, you will answer different types of theoretical questions with true/false answers. There are also simple quality tasks that are more true/false queries, as well as needs met tasks that you rate on a sliding scale.
Please click here for a short demo of these types of tasks: What Does a Search Quality Rater Do? (youtube.com)
The main goal for this project is to develop and augment AI data.
In this position, you will be able to set your own schedule to accomplish the weekly goals. However, you’ll only be able to receive support from the project management team during business hours (Monday-Friday, 9:00 AM – 5:30 PM Pacific)
Project Details
Job Title: Search Quality Rater
Location: Remote, US-based
Hours: Minimum 10 hours per week, up to 29 hours per week; set your own schedule
Start date: ASAP
Employment Type: W2 Part-Time Employee, payment every 2 weeks
Longevity of project: 12 months with possibility of extension.
This work is based on project needs. Weekly hours may vary.
Benefits:
Paid Sick Time
Employee Assistance Program
Following eligibility requirements:
Medical Insurance
Dental Insurance
Vision Insurance
HSA
Voluntary Life Insurance
Accident, Critical Illness,Hospital Indemnity Insurance
401(k) Retirement Plan
PLEASE NOTE: We are currently hiring in Arizona, Connecticut, Florida, Georgia, Illinois (but NOT Chicago), Maine, Maryland, Minnesota, New Jersey, New Mexico, Ohio, Pennsylvania, Texas, Virginia, Wisconsin, California, New York, and Oregon.
Requirements
Fluency in English
Strong understanding of popular culture in the United States
Must be dedicated only to “Search Quality rating program” and NOT other search or ads rating programs
Must not have current or previous experience with “Ads quality rating”
Web-savvy and able to work in a fast-paced environment
Excellent online research skills
Reliable computer system and internet connection
Reliable anti-virus software (as you will be surfing the web as part of the work)
Ability to follow instructions in English and comply with the project conventions and rules expected by the client
Must sign a Non-Disclosure Agreement to protect client confidentiality
Must pass learning modules and a required quality test designed by our client before starting work
In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. In addition, we employ anti-fraud checks to ensure all candidates meet the requirements of the program.
If you are currently working or have previous experience as an “Ads Quality Rater”, unfortunately, you will not be able to work on our Search Quality Rating project.
by twochickswithasidehustle | Mar 26, 2024 | Uncategorized
Company Overview: Our client is a Fortune 500 Financial Services Company renowned for its excellence and innovation in the industry. We are currently seeking individuals eager to embark on a professional journey within a corporate environment. This is a remarkable opportunity to immerse yourself in the corporate culture and service lines of a leading organization through an extensive paid training program.
Position: Data Entry Associate
Job Description: As a member of our Process Management team within the group insurance sector, you will be integral to our operations. Daily tasks encompass a wide range of transaction types, involving meticulous attention to detail and adherence to established processes. Below are key responsibilities:
Manage a variety of transaction types (totaling 31) within the Customer Communications Unit Que, Settlement Options Team, Money Out Team, Premium Team, Electronic Funds Transfer (EFTs) Team, and Renewal Statements Team.
Handle tasks such as creating value quotes, processing policy status letters, updating beneficiaries, and managing settlement options.
Review referrals and ensure all data is in good order for processing, occasionally requiring outreach to other departments for escalated cases.
Assist with premium management, including processing changes, suspending premiums, and managing tax withholdings.
Utilize Salesforce for transactions and ensure all work is pulled from the platform.
Requirements:
Professional Demeanor: Demonstrate patience, composure, and a client service attitude.
Problem-Solving and Decision-Making Skills.
Salesforce and life insurance experience are advantageous.
Ability to follow processes and identify areas for improvement.
Initiative: Display a self-starting behavior and willingness to assist others.
Excellent Communication Skills: Communicate effectively both written and verbal, tailoring communications to the audience.
Patience: Navigate a large corporate environment without constant support.
Multi-tasking: Manage multiple responsibilities efficiently.
Ambition to Succeed and Strong People Skills.
Outstanding Customer Service.
Basic computer skills, including Word, Excel, Outlook, Teams, etc.
Basic troubleshooting abilities (e.g., internet connectivity issues).
Benefits:
Competitive compensation package.
Comprehensive benefits package, including health, dental, and vision insurance.
Retirement savings plan with employer matching.
Extensive paid training program to facilitate professional development.
Opportunities for career advancement within a prestigious organization.
If you are driven, detail-oriented, and eager to gain valuable experience in a corporate setting, we invite you to apply for this exciting opportunity. Join us in shaping the future of the financial services industry and making a positive impact within our dynamic team.
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