Claims Specialist
Are you passionate about making a difference in people’s lives? Do you enjoy working in a service-oriented industry? If so, this opportunity may be the right fit for you!
The Claims Specialist is responsible for providing exceptional customer service for the claims team that includes reviewing, processing and managing claims submitted by drivers, as well as checking for accuracy and completion of documentation and attachments.
In this role you will…
- Review incoming claims and related documentation to ensure accuracy and completeness.
- Address inquiries or concerns from drivers related to claim status, payment, and discrepancies.
- Enter claim information and relevant details into the claims processing system.
- Review company policies to determine coverage and assess validity of claim.
- Apply established guidelines and policies to determine claim eligibility and process claims accordingly.
- Obtain missing information by using standard scripts or form letters.
- Collaborate with drivers when applicable to gather additional information or clarify claim details.
- Maintain productivity and adheres to departmental deadlines, policies, and procedures in handling of
- Report suspected fraudulent claims to Fraud, Waste, and Abuse (FWA) department.
- May assist in claims review to ensure compliance and/or fraudulent/abuse.
- Participate in other projects or duties as assigned.
- Organize and maintains departmental deadlines, policies, and procedures.
- Collaborate with other departments to resolve inquiries and concerns.
- Provide exceptional customer service via phone.
We are looking for someone with…
- Strong attention to detail and proficient data entry skills for accurate claims processing
- Working knowledge of Microsoft applications (Word, Excel and Outlook)
- Analytical mindset with the ability to interpret claim data and follow established guidelines
- Excellent customer services skills
- Strong verbal and written communication skills to interact with a superior customer-focused demeanor
- Problem solving abilities to address claim issues and resolve discrepancies
Pay Range: $14.23 – 19.21/Hourly
Modivcare’s positions are posted and open for applications for a minimum of 5 days. Positions may be posted for a maximum of 45 days dependent on the type of role, the number of roles, and the number of applications received. We encourage our prospective candidates to submit their application(s) expediently so as not to miss out on our opportunities. We frequently post new opportunities and encourage prospective candidates to check back often for new postings.
We value our team members and realize the importance of benefits for you and your family.
Modivcare offers a comprehensive benefits package to include the following:
- Medical, Dental, and Vision insurance
- Employer Paid Basic Life Insurance and AD&D
- Voluntary Life Insurance (Employee/Spouse/Child)
- Health Care and Dependent Care Flexible Spending Accounts
- Pre-Tax and Post –Tax Commuter and Parking Benefits
- 401(k) Retirement Savings Plan with Company Match
- Paid Time Off
- Paid Parental Leave
- Short-Term and Long-Term Disability
- Tuition Reimbursement
- Employee Discounts (retail, hotel, food, restaurants, car rental and much more!)
Search Quality Rater
Job Purpose
Title: Search Quality Rater – US Only – English – Remote, Fixed Term Employee, Part time
Location: Remote working; You Must currently reside in the following US State: FL, TX, WY, NC, MD, WI, IL, PA, GA, OH, IN, VA, DE, AR, MN, MO, AZ, ID, NE, NM, IA, NH, MI, MT, RI, OK
Work Schedule: Part time, minimum of 10 hours per week, maximum of 19 hours per week until the end of July 2024 (with possible extension until December 2024).
Compensation: Fixed $15.00 USD per hour
Experience: No prior experience required
Start Date: April 2024 to May 2024
Overview:
Are you a web-savvy, search expert with a talent for finding things online by using just a few words…. Do you want to influence the future of global AI search. If so, we want you on board!
Working on behalf of RWS, you will test and evaluate how our clients’ search engine responds to everyday searches from everyday people.
Using your search expertise, you will work through a variety of assignments playing a crucial part in enhancing AI data which will be used to improve the online search engine experience of our clients’ users.
You:
Inquisitive by nature with a real interest in AI
Have excellent skills in online research
Enjoy working in a fast-paced environment
Continually maintain quality and accuracy SLAs
Have a strong understanding of popular culture in your locale (US)
Have the self-discipline to stick to a schedule and get the work done despite the potential distractions of a home office.
Be a critical thinker with ability to analyse information and assess its relevance or significance
Requirements:
Located in any of the following US States: AR, AZ, DE, FL, GA, IA, ID, IL, IN, MD, MI, MN, MO, MT, NC, NE, NH, NM, OH, OK, PA, RI, TX, VA, WI, WY
Fluent in English and locale language, with the ability to follow instruction
Commit to a minimum of 10 hours and a maximum of 25 hours per-week
Must sign and adhere to project NDA
Ability to pass an assessment and background checks to onboard as part of the team
Have a smartphone and personal computer with reliable internet connection
Reliable antivirus software to protect your computer as you surf the web
Must pass training modules and a required test created by our client before commencing work
Work benefits:
Work from home.
Work-life balance – maintain your lifestyle while you work.
Timely payments made directly to your bank account.
Apply now to get started!
Submit your information to our RWS iCIMS Applicant tracking system and complete our application assessment
If your application is successful, you will be asked to complete a test to verify your skills
Be enrolled in to further training
NB; Regrettably we are unable to offer a role to anyone who is currently working for RWS as a freelancer or who is currently employed by another company as a “Search Quality Rater”
Life at RWS
At RWS, we’re here for one purpose: unlocking global understanding.
As a unique, world-leading provider of technology-enabled language, content, and intellectual property services, we remove the barriers to communication to make global connection possible. Our unrivalled experience and deep understanding of language have been developed over more than 60 years. As we look to shape the future, our ambition is to create a world where understanding is universal for everyone.
We work with over 80% of the world’s top 100 brands, more than three-quarters of Fortune’s 20 ‘Most Admired Companies’ and almost all the top pharmaceutical companies, investment banks, law firms and patent filers. Our client base spans Europe, Asia Pacific and North and South America. Our 65+ global locations across five continents service clients in the automotive, chemical, financial, legal, medical, pharmaceutical, technology and telecommunications sectors.
If you like the idea of working with smart people who are passionate about breaking down language barriers and giving back to their communities, then you’ll love life at RWS. Our work fundamentally recognizes the value of every language and culture. So, we celebrate difference, we are inclusive and believe that diversity makes us strong.
We want every employee to grow as an individual and excel in their career. In return, we expect all our people to live by the values that unite us: to partner with colleagues and clients, to adopt a pioneering spirit, to be positive in progressing the work we do, and always to deliver what we promise.
RWS Values
Get the 3Ps right – Partner, Pioneer, Progress – and we´ll Deliver together as One RWS.
988 Crisis Center VA Chat Supervisor
The Shift Supervisor is responsible for supervision and direct quality assurance of employee and volunteer crisis workers scheduled on his/her shift. This requires the ability to serve as an expert on call center operational protocols, personnel management, as well as provide support and supervision regarding crisis situations. Shift Supervisor may also provide direct telephonic service to callers and texters who use our crisis line, as necessary, which requires rapid assessment of complex behavioral health situations, development and recommendation of appropriate crisis interventions to be implemented with individual clients, their families, and a wide variety of community helpers, including law enforcement and EMS personnel.
Shifts:
4p-12:30a Saturday, Sunday, Monday, Tuesday, Friday
Salary: $45,860
Full benefits including medical, dental, and more!
Are you a good fit for the CrisisLink Team?
Do you have experience in coaching, mentoring and leading teams?
Do you have strong communication skills, including the ability to present information clearly and be easily understood?
Are you well organized, feel comfortable training and instructing others?
Do you have a private area to work remotely?
Are you able to work individually and within a team environment and adjust to changes in the workflow as required?
If so, you might just be perfect for this Supervisory position!
PRIMARY DUTIES:
Receive and respond appropriately to incoming calls from clients, families, law enforcement, and community members alongside volunteers and employees.
Provide guidance to volunteers and employees in accordance with the PRS CL Code of Ethics.
Provide technical support on tools used within CrisisLink (i.e. computer and phone systems).
Demonstrate respect for cultural and individual differences with external and internal contacts.
Provide in the moment supervision and support to crisis workers on their shift .
Support day to day operations as identified, including the collection and approval of time cards, ensuring appropriate overtime/emergency, procedural notices, etc. Recommend staffing changes, as necessary to Lead Shift Supervisor.
QUALIFICATIONS:
At least two years’ work experience in crisis intervention and/or suicide prevention required.
Experience in telephonic and text crisis management and call center environment preferred.
Demonstrated experience in a team lead, supervisor, management role or direct supervision and management of volunteers or employees required.
Awareness of, or experience in mental health, substance abuse treatment, crisis manangement or other related systems is required.
All shifts are remote and Eastern Standard Time
Weekend and holiday availability required
HopeLink formally known as PRS is recognized as one of the 50 Best Nonprofits to Work for in the U.S. We provide behavioral health, crisis intervention, and suicide prevention services. Our vision is to change and save lives in our community by empowering hope, safety, recovery, wellness, independence, and community integration.
Equal Opportunity Employer. Committed to Diversity, Equity, and Inclusion
‘Where Hope Meets Help.’
HopeLink is an Equal Opportunity Employer
We are unable to hire in the following states:
California, Illinois, Massachusetts, Michigan, New York, North Dakota, Ohio, Oregon, Washington, Wyoming
Marketing Strategist
DAY IN THE LIFE
At Thin Blue Line USA, we are committed to designing and producing products that promote the work of our law enforcement. As the Marketing Strategist, you will hold the ultimate responsibility for the company’s marketing activities. We are looking for a candidate that can create, execute, and lead marketing campaigns to take Thin Blue Line USA to new heights.
About the Role:
We are searching for a highly-creative Marketing Strategist to grow and lead our marketing efforts. In this position, you will be responsible for all aspects of our marketing operations. Your central goal is to grow our brand’s influence on a national level while increasing revenue, brand loyalty, and awareness. The candidate must be someone with a passion for marketing, art direction, and social media management.
Responsibilities:
As the Marketing Strategist at Thin Blue Line USA, you will:
- Plan, develop, and manage all of the email campaign responsibilities (story-lines, copy, subject-lines, creative, timing, segmentation, graphics, and strategy behind all email marketing).
- Manage the website and content including the configuration, adding/removal or editing of product items, copy and images proofing, creating graphics, cross-sells, promotions, flash sales, along with executing website updates according to schedule and as needed.
- Develop, execute, and oversee organic and paid Facebook, Instagram, and Google Ad campaigns.
- Develop and execute strategic digital advertising plans and designs including landing pages, content marketing, SEO, video and other paid media campaigns.
- Create exclusive promotions, products, events, contests, and experiences.
- Write attention-grabbing product descriptions, website content, and blog articles.
- Create and develop our Amazon.com & Walmart.com product listings.
- Plan, implement, and manage all of our other marketing activities to drive sales and brand awareness.
- Identify new business development opportunities, in addition to planning and execution of marketing activities for our new brands concentrated around the work of our first responders (Thin Green Line®, Thin Red Line, etc.)
- Work with contractors and employees on marketing and brand development.
- Other tasks to help grow the company.
MUST HAVE
Qualifications/Experience:
- 4+ years of experience in digital marketing or related field
- Professional experience using social media for B2C marketing and business growth
- Exhibit a strong understanding of industry trends and e-commerce web tools
- Great eye for design and fluent in Adobe CC (In-Design, Photoshop, Illustrator).
- Strong analytical skills with the ability to interpret and translate data into actionable steps
- Excellent project management, teamwork and communication skills
- Proven track record for developing and executing successful online marketing campaigns
TRAINING
To be discussed further in the interview process.
BENEFITS
Benefits:
- Flexible schedule
- Employee discounts
- Health Insurance
- Paid holidays
- Paid time-off program (PTO)
- Entrepreneurial Environment
Monday-Friday | 8am – 5pm EST or 9am – 6pm EST
Full Time
Remote
________________________________________________________________________________
Notes
Other Duties
This is not necessarily a complete list of responsibilities, skills, duties, or requirements associated with the job. While this list is intended to be an accurate reflection of the current job, the Company reserves the right to revise the functions and duties of the job or to require that additional or different tasks be performed when circumstances change, (i.e., emergencies, changes in personnel, workload, rush jobs, or technological developments.)
EEO and Harassment Statement
Instant Teams provides equal employment opportunities (EEO) to all applicants, contractors, and employees without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. This policy applies to all terms and conditions of work, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
Instant Teams expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Instant Teams’ contractors and employees to perform their job duties may result in discipline up to and including discharge.
About Us
We are a Workforce on a Mission. Instant Teams is a Talent Marketplace that brings together innovative technology, skills acceleration, and community to deliver employment solutions for military spouses, untapped talent, and companies.
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