by twochickswithasidehustle | Jan 23, 2024 | Uncategorized
About Conduent:
Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments – creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.
Job Description:
Recruiter will be calling from a 770 Area Code
- DATA ENTRY Associate London, KY$14.50/hour while in training //HR & Great Benefits Conduent is hiring immediately for Data Entry positions. These are onsite positions. Must type at least 40 wpm. What you will be doing:
- Captures and validates more complex data.
- Pre-adjudicates documents and corrects data as required.
- Researches and analyzes issues and ensures sufficient information is available to make decisions on next steps. Conducts additional searches to extract accurate data and inputs the same.
- Completes assignments using multiple source documents to verify data or use additional information to do the work.
- Follows up on pending documents involving analysis.
- Return erogenous electronic data forms to the customer for additional information
The Shift you will be hired for could be a 2nd shift and could be one of the following. Hours is a normal 8 hour shift until overtime is called for 10 hrs- Second Shift – Monday thru Friday 3:00 pm to 11:30 pm- assigned a shift you will consistently work that shift What you get:
- Full Time Employment
- Remote man be back in the office at a pre-determined time
- Career Growth
- Full Benefit Options
- Great Work Environment
- Working for a fortune 500 company
People who succeed in this role have:
- Strong work ethic.
- Effective and accurate written and verbal communication skills.
- Effective problem-solving skills.
- Customer Service Experience.
Requirements
- Must be at least 18 years of age or older.
- Must have a high school diploma or general education degree (GED).
- Must be eligible to work in the United States.
- Must be able to clear any necessary criminal background checks or drug screenings.
- THE RECRUITER WILL CALL YOU FROM A 770 GEORGIA NUMBER
Pay Transparency Laws in some locations require disclosure of compensation and/or benefits-related information. For this position, actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. In addition to base pay, this position, based on business need, may be eligible for a bonus or incentive. In addition, Conduent provides a variety of benefits to employees including health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation and/or sick time. The estimated salary range for this role is $21080 – $26350
Closing:
Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.
by twochickswithasidehustle | Jan 21, 2024 | Uncategorized
Job description
We’re seeking an experienced customer support champion to join a department that has a stellar internal and external reputation for customer support. Our team provides world-class 24/5 support via Intercom live chat to tens of thousands of digital marketing experts worldwide.
We’re specifically seeking someone with a strong background in live chat SaaS customer support, preferably with knowledge of digital marketing and/or SEO. If you are high on emotional intelligence, love learning new technology, great at problem-solving, and know exactly how to delight customers at every interaction, we want to hear from you. You’ll join a small, tight-knit, and highly committed 13-person team that is passionate about helping customers reach their business goals, and passionate about growing our product. Like our customers, our team is global, and we enjoy a fully remote yet highly connected work environment: The culture is friendly, open, and collaborative, with regular Slack conversations, Zoom meetings, and shared projects.
The timezone for this role is business hours in North America (Eastern Time).
Job requirements
You have 2+ years in a similar customer support role for a SaaS
You have advanced written communication skills
You’ve got high emotional intelligence, with the ability to read and reflect back the sentiment of your audience
You have excellent rapport-building ability with both customers and teammates
You’ve got a proven track record of meeting or exceeding common customer support metrics
You have the ability to multitask and handle multiple customer inquiries simultaneously
You’re strong at problem-solving and you have the ability to think critically when addressing tasks
You have the ability to show empathy, tactfulness, and diplomacy when interacting with others
If you have experience with SEO and/or digital marketing, this would be highly preferable, including common digital marketing channels
You’ll be available to work Monday to Friday, 9am – 5pm EST
Familiarity with SaaS platforms and related technologies
What You’ll Do
You will deliver best-in-class live chat customer support in a timely manner
You will use expert problem-solving ability and resourcefulness to provide our users with the answers they need
You will apply critical thinking to troubleshoot technical issues
You will collaborate with Product and Engineering teams to resolve issues/bugs
You will collaborate with Customer Success and Sales teams to ensure risks and opportunities are promptly acted upon
You will ensure customers are well-supported and educated at every interaction
You will provide professional and friendly insights to customers when solving their problems
You will contribute to the success of our department by suggesting improvements to our processes and our product
Company Perks
Join a profitable, product-focused, & customer-oriented company 📈
Stock Options 💰
4 weeks vacation 🌴
Half day Fridays during summer months ☀️
Extended health benefits ❤️
Continued education allowance 📚
Monthly fitness reimbursement up to $100.00 CAD 🏋️
Remote first company 🇨🇦
Join a profitable, product-focused, & customer-oriented company 📈
AgencyAnalytics is an equal-opportunity employer and is committed to providing an accessible recruitment process. We welcome applications from all qualified individuals and are committed to equal employment opportunities regardless of gender identity or expression, race, ethnic origin, creed, place of origin, age, sex, marital status, physical or cognitive need, sexual orientation, and any other category protected by law. Upon request, we will provide accommodation for applicants with disabilities.
All your information will be kept confidential.
by twochickswithasidehustle | Jan 20, 2024 | Uncategorized
Data Specialist – Remote
The support includes data entry, electronic file creation, electronic file maintenance, office support, and potentially occasional on-site support to Client locations.
The CGINTL data entry clerk shall ensure new documents and the metadata are properly uploaded to the Client’s Systems. Clerks will provide 100% accountability that all documents are properly uploaded. Examples of new documents that shall be uploaded may include, but are not limited to:
a. Award and modifications;
b. Interim and final reports;
c. Attempts for final report acceptance;
d. General communication; and
e. Property disposition.
The Data Entry Clerk shall ensure modification data, for modifications issued by the Client in Federal, in DoD, and in Navy IT systems (e.g., Federal Procurement Data System – Next Generation (FPDS-NG) are properly entered. The Data Entry Clerk shall ensure data from awards, modifications, vouchers, interim and final reports, or other documents in ONR’s post-award system (i.e., Contract Grant Award Management Information System (CAMIS)) are properly entered. The Data Entry Clerk shall ensure data entry is accurate in the Client’s system.
Communication and Organization Skills
· This position requires effective communication in English.
· This position requires effective writing skills.
· This position requires the ability to develop and maintain Government Standard Operating Procedures (SOPs).
· This position requires the ability to provide clear and concise email correspondence and attach documentation. Examples may
include, but are not limited to:
i. Inquiries responses
ii. File or data requests
iii. Distribution of various award documents.
· This position will ensure all required tasking is tracked and reported according to Client requirements.
Administrative Support Role and Responsibilities
· The role shall provide draft administrative modifications in Client’s award writing system (e.g., PRISM, PPS) or Microsoft Word
· The roll will provide assistance with award closeout which may include:
- Proactively identifying awards that can be closed and notifying the appropriate Regional Office contact.
- Proactively identifying awards with missing documents, acceptances, and notify appropriate contact in accordance with Regional Office process.
- Tracking attempts for final acceptance.
- Obtaining final acceptance with a focus on the following reports: Technical, Equipment Performance and, Patents.
- Provide assistance with efforts to achieve a paperless work environment in Atlanta, Boston, and San Diego. Examples may include, but are not limited to: Scanning, Shredding, and Preparing records and files to send to federal records centers.
- Provide assistance with meeting set up, minutes, and taskers.
- Provide assistance with other administrative projects or tasks to support the Regional Offices.
Additional Duties Include
· Assuring contract work products are acceptable and completed timely, including sampling data to look for anomalies.
· Suggesting to the Client ways to utilize contractors more efficiently in current processes or suggest changes to the processes to increase overall efficiency (e.g., corporate functions).
Qualifications for the Data Specialists include:
· At least 1 to 5 years of data entry experience.
by twochickswithasidehustle | Jan 20, 2024 | Uncategorized
Job description
Work Location: Remote with the United States
Work Schedule: Monday – Friday; 20 – 40 hours/week
Engagement Model: Freelance/Independent Contractor
Languages Needed: US English
Project Duration: Up to 7 weeks
Start Date: Immediately
DataForce by TransPerfect is looking for motivated Caption Creators with fluency in US English to join our remote team in the US! This job requires creativity, attention to detail, adaptation and accuracy. No prior experience is needed, comprehensive and ongoing training will be provided.
This is an exciting opportunity to be part of an innovative project to improve Artificial Intelligence and technology!
Please note that candidates will have to pass an English transcription test before qualifying for the role.
Role Summary
Captions Creators will generate a detailed and thorough description of a scene based on audio content alone and then expand the original description based on the full video.
Role Responsibilities
- Listen to an audio file and provide a detailed description of its content
- Watch the video pertaining to the audio file and update your original description (if needed)
- Watch the video again and update the description by adding in all visual elements
Job requirements
Role Requirements
- Native English speaker
- Must reside in the United States
- Availability to meet daily data requirements
- Excellent written communication skills
- Strong reading and comprehension skills
- Creative mindset
- Excellent time management skill
- Satisfactory results of Transcription test
DataForce by TransPerfect is part of the TransPerfect family of companies, the world’s largest provider of language and technology solutions for global business, with offices in more than 100 cities worldwide.
We offer high-quality data for Human-Machine Interaction to some of the most prestigious technology companies in the world. Our department focuses on gathering, enriching and processing data for Machine Learning in different AI domains.
by twochickswithasidehustle | Jan 20, 2024 | Uncategorized
Hotel Engine is a Denver-based travel tech company on a mission to radically simplify trip management for businesses. We’re not a cumbersome travel management company, nor an online price aggregator. We’re a powerful network that brings hotels and businesses together. Our members save time, money and effort in managing their lodging programs, and our partners get access to loyal, high-value business travelers. It’s a true win-win. Following a 2021 series B funding round at a $1.3 billion valuation, we achieved remarkable growth in 2023. We expect 2024 to be our best year yet.
Across our organization, we’re powered by exceptional talent. From our large Engineering and Product teams to Sales, Supplier Relations, Member Support, Data, Marketing and Operations, our team is forward-thinking, data-driven and customer-obsessed. We’re also a lot of fun — one of the many reasons we were named a Best Place to Work by Built In Colorado for the past four consecutive years.
We value our individuality, and we also understand that together, we thrive. Most importantly, we know we’re not for everyone! Complacency doesn’t live here. We’re focused on finding the right people who are energized by our culture and bring diverse experiences and backgrounds that will help us unlock our full potential. Click here to view our DNA, and if you like what you see, please read on!
We are looking for an outstanding Accounts Receivable Specialist to join our growing team! The Accounts Receivable Specialist will possess the ability to work in a fast-paced environment and have strong attention to detail while managing a large collections portfolio. While working under specific timelines and guidelines, the Accounts Receivable Specialist will need to have a positive attitude and the mindset to evaluate and improve processes and procedures.
Essential Functions:
Continuously evaluate current processes and recommend improvements to streamline collections and gain efficiencies.
Consistent diligence of collecting accounts receivable with excellent follow-up to open issues.
Daily processing and posting of incoming payments in accordance with remittances received. In the event a remittance is not received, must be able to contact payer to request further documentation.
Engage in collection management processes as necessary and present on A/R aging to management weekly.
Investigate and resolve all transaction questions – credits, short payments, unapplied payments.
Reconcile client accounts and research issues for timely resolution.
Required Education & Experience:
3-5 years accounts receivable, cash application and/or collections experience required
Professional experience in B2B collections with high volume accounts and large portfolios strongly preferred
Organized with excellent attention to detail and dedication to accuracy
Strong professional communication skills, both verbal and written
Excellent customer service and problem-solving skills
Great math aptitude and the ability to work accurately with numbers
Proficient in Microsoft Office applications; strong user of Excel (pivot tables, xlookups, etc.)
NetSuite, Stripe and/or SalesForce experience is a major plus
Cash compensation:
The salary range for this role is $55,000 – $65,000. Final offer amounts are determined by multiple factors, including prior experience, expertise & may vary from the amount above.
Hotel Engine Total Rewards Philosophy | We recognize that there is more to work than day-to-day responsibilities. Hotel Engine has been recognized on Built-in Colorado’s Best Places to Work list 3 years in a row (2020-2022) for our positive culture and robust growth opportunities.
As a company, we’re also dedicated to giving back to our greater community, and have comprehensive corporate social responsibility programs supporting community, social justice and environmental causes. In addition to a collaborative, high-performing team environment, we’re pleased to offer benefits including:
Competitive base salaries
Annual performance bonuses
Stock options for all associates + performance-based stock options
Insurance benefits including medical coverage (with a plan available at no cost to employees) + 100% paid dental and vision insurance
401(k) plan with a match program
Unlimited PTO + 2 paid days each year to volunteer with your favorite non-profit
Paid parental leave and family medical leave
Hotel discounts through our exclusive platform
The ability to make a real impact in an incredibly fast-growing organization; you’ll never be just another cog in the wheel.
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