Data Entry Specialist – RemoteĀ 

ABOUT THE ORGANIZATIONJDP helps shield organizations and their people from preventable harm. In the 14 year’s since, we’ve been fortunate to be embraced by a fantastic roster of clients and the industry at large – both of whom understand that we must all work together to care for each other. We’re proud to contribute to a screening industry that continually evolves to better protect people through more advanced technology, new resources and creative ideas.

As a private, family-owned company, we always put our clients first. Our sole focus has always been to give you Top Notch Service. That’s why we’ve been humbled by the recognition we’ve received for our service and product offerings, like our inclusion on the HRO Today Bakers’ Dozen Enterprise Screening provider list and receiving a 98% Customer Satisfaction Rating.

We’re proud that over 10,000 organizations now trust JDP for over 6 million screenings annually. As we continue to grow, we’re excited to help even more organizations protect their people with ease.  
DESCRIPTIONCleara is looking for a Data Entry Specialist to help support our client base in the background screening industry. This position is a fully remote position.  We are a wholesale public record data provider that is eager to find a person who will transfer data from paper formats into computer files or database systems. Cleara is a privately owned company looking for our next dynamic team member!Job briefWe are looking for a Data Entry Clerk to type information into our database from paper documents. The ideal candidate will be computer savvy and a fast typist with a keen eye for detail. You will report to a data manager or another senior data team member. Understanding of data confidentiality principles is compulsory.The company will rely on you for having accurate and updated data that are easily accessible through a digital database.ResponsibilitiesTransfer data from paper formats into computer files or database systems using keyboards, data recorders or optical scannersType in data provided directly from customersVerify data by comparing it to source documentsUpdate existing dataRetrieve data from the database or electronic files as requestedPerform regular backups to ensure data preservationSort and organize paperwork after entering data to ensure it is not lostRequirements and skills:Proven experience as data entry clerkFast typing skills; Knowledge of touch typing system is strongly preferredExcellent knowledge of word processing tools and spreadsheets (MS Office Word, Excel etc.)Working knowledge of office equipment and computer hardware and peripheral devicesBasic understanding of databasesGood command of English both oral and written and customer service skillsGreat attention to detailHigh school degree or equivalent 
EXEMPT/NON-EXEMPTNon-Exempt  
FULL-TIME/PART-TIMEFull-Time  
LOCATIONCleara LLC  
EOE STATEMENTWe are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.  

Quality Assurance Specialist, Shopbop Customer Service Quality Assurance

DESCRIPTION

Shopbop.com is looking for a Quality Assurance (QA) Specialist to partner with the Customer Service Training Manager to achieve explicit department goals through research and querying internal tools. The successful candidate will understand and use business metrics to summarize quality performance, identify solutions and assist the Training Manager in implementing necessary actions. The position requires a focus on details and prior experience working in a fast-paced, customer service environment.

Key job responsibilities
Monitor and report on quality metrics, deep dive and identify trends/root causes

Assist in the delivery of training and development opportunities that support the growth of the customer service department.

Assist in identifying the levers which will drive improvements and have the ability to execute on solutions proposed

Perform review of contacts from all channels to ensure adherence to quality assurance standards

Identify agent performance improvement opportunities through contact evaluations and provide feedback (observations and trends) to Customer Service Managers and the Training Specialist

Work with Customer Service Managers to drive a continuous improvement culture across the department

Work with the Training Manager to identify performance improvement opportunities by analyzing quality data and coaching documentation

Participate in QA calibrations, and identify process improvement opportunities relating to contacts, agent behavior and internal knowledge base gaps

Assist with QA ad hoc projects and create reports in a timely manner

Assist with coordination of QA efforts at all sites

Support the Shopbop Customer Service department during peak times of customer contacts

We are open to hiring candidates to work out of one of the following locations:

Virtual Location – WI

BASIC QUALIFICATIONS

2+ years’ experience in CS, retail, or service industry

High school diploma or equivalent

Proficient skills in Word, Excel, SharePoint, and Outlook

Exceptional communication skills, including the ability to:
Clearly and concisely communicate in writing and speech
Facilitate delivery of training solutions

Proficiency in basic math with ability to compute refunds before and after discounts, apply specified percentages, tiered promotional codes, and partial discounts to orders.

Flexibility with full-time schedule including shift assignments on weekends/evenings

High level of understanding of Shopbop Customer Service operations, Shopbop quality assurance and talent development

Performed within the Shopbop Customer Service department for at least 1 year and remained in good standing during that time.

PREFERRED QUALIFICATIONS

Excellent time-management, organizational, and prioritization skills
Keen eye for detail and high level of accuracy
Aptitude to take on and execute special projects
Self-starter, seeks out new tasks when work is complete
Independently handle increasingly difficult tasks with confidence and composure
Thrive in an ambiguous environment

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $31,700/year in our lowest geographic market up to $56,700/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.

Rebate Specialist – Remote

Our work matters. We help people get the medicine they need to feel better and live well.  We do not lose sight of that. It fuels our passion and drives every decision we make.

Job Posting Title

Rebate Specialist – Remote

Job Description

  • Maintains a clear understanding of rebate client contractual requirements, ensuring compliance with service level agreements.
  • Understands and adheres to departmental policies and procedures.
  • Processes quarterly manufacturer rebate invoicing for assigned clients or manufacturers.
  • Reviews invoicing practices, including pre-invoicing quality reviews and adjustments for fee for service, managed care, diabetic supply and supplemental rebate programs.
  • Produces reports, including federal rebate 64.9R. 
  • Works directly with manufacturers pertaining to dispute resolution.
  • Acts as primary contact for manufacturers to answer/resolve rebate questions.
  • Conducts quality validation and approval of claim files.

Minimum Qaulifications

  • 2+ years of experience in customer support, analysis or business, preferably within a financial environment.
  • Associate’s degree required or an additional 2 years of relevant experience in lieu of degree.
  • Strong verbal and written communication skills.
  • Strong working knowledge of Microsoft Word and Excel.

Potential pay for this position ranges from $18.87 – $28.30 based on experience and skills. Pay range may vary by 8% depending on applicant location.

Data Center Associate

Collects and inputs domestic theater and studio related data. Identifies and utilizes various methods of reporting to complete data.

Key Activities:

  • Monitor theatres normal reporting time and evaluate the need to contact or communicate with the day shift on issues that can be handled during the day.
  • Keep track of received data and source documents.
  • Prepares and sorts source documents, and identifies and interprets data to be entered.
  • Researches and locates theaters to be entered.
  • Enters alphabetic, numeric, or symbolic data from source documents into computer following format displayed on screen, and enters necessary codes.
  • Researches pre-release data and contacts originator to confirm.
  • Contacts originators of source documents to resolve questions, inconsistencies, or missing data.
  • Makes necessary corrections to information entered.
  • Successfully performs on job function in the Data Center with minimal mistakes.
  • Helps peers as time permits.
  • Makes suggestions to improve the processes.
  • Trained at and performs three different job functions in the Data Center with minimal errors.
  • Takes initiative to float from job function to job function to meet department needs.
  • Assists new Data Center Employees.
  • Trains new employees as required by Manager.
  • Pay rate for CO (excluding Denver) $14.42 Hourly
  • Pay rate for WA (excluding Seattle/SeaTac) $16.28 Hourly

Core Qualifications:

  • HS Diploma or GED
  • 0-1 year of related experience and/or training
  • Data entry experience
  • Experience using internet search engines in a research capacity
  • Demonstrated proficiency with Microsoft Office Suite
  • Ability to meet deadlines in a fast-paced environment
  • Detail-oriented
  • Ability to write simple correspondence
  • Possesses solid oral and written communication skills
  • Effectively present information in one-on-one and small group situations to customers, clients, and other employee organizations
  • This is a part-time casual position scheduled for night shifts only. Night shifts typically begin at 7pm but may begin as early as 6pm. Must be willing to work past midnight (Pacific Time).
  • Availability during all nights (week nights, weekend nights, and holiday nights) is required.

Quality Assurance Consultant

Bring your heart to CVS Health. Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand — with heart at its center — our purpose sends a personal message that how we deliver our services is just as important as what we deliver.
 
Our Heart At Work Behaviors™ support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable.

Position Summary

CVS Healthcare is looking for hands-on, passionate, driven candidate who want to join a high energy and growing team to make a difference in customers’ lives and who want to be on the forefront of digital innovation that aims to modernize the health care industry. This position is with a growing IT team that supports critical Medicare risk adjustment related business processes.

This is an opportunity for someone with AWS cloud experience to help define best practices for technical documentation and QA practices.

·         Experience with creating Technical functional Specification documentation within specified time frames to solve most complex problems (multiple interfaces with other systems across multiple business units) considering all impacted components from an end-to end perspective.

·         Ensure the quality of one or more applications or technologies within the construct of the application including data, platform, function, and system interfaces. 

·         Interacts with other areas of the business’ technology organization to effectively develop the test framework to align with the business strategy and goals for the release. 

·         Responsibilities also include translating business functional requirements into technical requirements, documenting technical specifications, and performing related testing tasks.

·         Assess existing healthcare solutions and digital health projects against both internal and external requirements.

Required Qualifications·       

  • – 2-3 years   Knowledge of writing SQL queries.
  • ·       1 year   Exposure to Cloud Based technologies preferably AWS.
  • ·         Strong written and verbal communication skills. 
  • ·         Work independently and/or as a part of cross-functional team. 
  • ·         General Business/Applying Reasoned Judgment.
  • ·         General Business/Communicating for Impact.

Preferred Qualifications

·         Follow industry best practices to ensure compliance to company procedures and requirements. 

·         Experience in quality engineering practices and execution of the various types of test creation and execution.

·         Experience working with Agile software development. 

·         Selecting and Applying Technology Solutions

·         Flexible and positive attitude.

Education

The highest level of education desired for candidates in this position is a Bachelor’s degree in Computer Science or related fields or equivalent experience.

Pay Range

The typical pay range for this role is:

$63,300.00 – $139,200.00

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls.  The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.  This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. 
 
In addition to your compensation, enjoy the rewards of an organization that puts our heart into caring for our colleagues and our communities.  The Company offers a full range of medical, dental, and vision benefits.  Eligible employees may enroll in the Company’s 401(k) retirement savings plan, and an Employee Stock Purchase Plan is also available for eligible employees.  The Company provides a fully-paid term life insurance plan to eligible employees, and short-term and long term disability benefits. CVS Health also offers numerous well-being programs, education assistance, free development courses, a CVS store discount, and discount programs with participating partners.  As for time off, Company employees enjoy Paid Time Off (“PTO”) or vacation pay, as well as paid holidays throughout the calendar year. Number of paid holidays, sick time and other time off are provided consistent with relevant state law and Company policies.