Data Entry Specialist, Remote at ABC Legal

Indiana, Iowa, Wisconsin, North Dakota, Kentucky, Alabama, Florida, Oklahoma, Michigan, North Carolina, or South Carolina (Remote)

About ABC Legal Services:

ABC Legal Service is proud to be the national leader in service of process. We are a team of 1000 and growing with offices in Los Angeles, Oklahoma City, Phoenix, Brooklyn, Chicago, Washington DC, and more. Seattle is our home and headquarters. We’ve been successful in this unique business for over 30 years and we continue to advance our technology and business processes to remain years ahead of what our competition is able to offer. Our focus is to expand our technology lead, acquire and integrate less efficient competitors, and tap into new segments through an integrated inbound marketing and sales approach. 

Job Overview: 

The e-File Specialist reviews and files legal documents utilizing online platforms and tools developed by ABC Legal. This role works closely with the e-Fulfillment and e-Filing team to collaborate on projects, resolve issues as they arise and meet common goals. This position is remote but must be located in Indiana, Iowa, Wisconsin, North Dakota, Kentucky, Alabama, Florida, Oklahoma, Michigan, North Carolina, or South Carolina. 

Key Responsibilities: 

  • Review and file legal documents using internal systems and email
  • Participate in ongoing training to expand knowledge of industry and process
  • Investigate discrepancies as they arise
  • Complete additional projects as assigned

Qualifications: 

  • No experience necessary; data entry experience a plus 
  • Tech experience is strongly preferred 
  • Must be able to read, write, and speak English
  • High school diploma or GED required
  • Ability to perform repetitive tasks with accuracy
  • Exceptional attention to detail
  • Desire and ability to be a team player
  • Experience and basic proficiency with Microsoft Office
  • Typing speed of at 50 to 60 wpm 

We know that a company’s success starts with its employees. We also know that an individual’s success starts with the right career opportunity. Join our team today!

Benefits:

  • Health, Dental, Vision insurance
  • 401(k) with company matching
  • Paid time off
  • 7 Paid company holidays
  • 4 Floating holidays per-year
  • Life Insurance and AD&D Insurance
  • Long Term Disability
  • Health Care Reimbursement Flexible Spending Account
  • Dependent Care Flexible Spending Account
  • EAP (Employee Assistance Program)
  • Pet Insurance

Starting Pay: $15.00 to $17.00 per hour

Schedule: Full-time, Monday through Friday, 8am to 5pm PST 

Live Chat Support Agent

Job Title: Live Chat Support Agent

Classification: 1099

Work Structure: Fully Remote

Shift: 10:30am-6:30pm ET Monday-Friday

Team: Enrollment Operations

Reports to: Product Manager

Location: United States 

Compensation: $18-$20 per hour

About Us

We are a mission-driven organization of clinicians, engineers, and professionals dedicated to transforming cardiovascular health. Our focus is on reducing the impact of heart disease through innovative solutions. Leveraging evidence-based research and telemedicine, we deliver specialized exercise and wellness programs tailored to older adults. Our goal is to enhance patients’ lives by promoting heart health and offering exceptional care that makes a lasting impact.

Job Summary

We are expanding rapidly and are looking for a compassionate, tech-savvy Live Chat Support Agent to be the first point of contact for individuals seeking to improve their heart health. In this role, you’ll engage with potential patients via live chat, providing clear, empathetic, and

informative responses to their questions. You’ll also play a key role in coordinating with our team to ensure timely follow-ups and callbacks, while helping triage and monitor missed calls and messages.

This is a meaningful opportunity to directly support individuals on their journey to better heart health — and to contribute to a mission that’s changing lives across the U.S.

Key Responsibilities

  • Respond to live chats from potential patients with professionalism, warmth, and clarity
  • Answer basic concepts related to our program offerings
  • Monitor and triage missed calls and messages, escalating as needed
  • Coordinate with internal team members to ensure timely patient follow-ups
  • Maintain accurate records of interactions in our CRM
  • Communicate efficiently across platforms like Slack to keep workflows running smoothly

Qualifications

  • Customer service experience — especially in a healthcare, wellness, or mission-driven setting
  • A passion for improving heart health and empowering individuals to take action
  • Ability to clearly explain health-related topics in a simple, empathetic way
  • Excellent written communication skills and a calm, helpful demeanor
  • Experience using CRMs, Slack, and/or chat support tools (a plus)
  • Prior experience as a live support/chat agent (a plus)
  • Self-Starter: Highly motivated and proactive, able to take initiative without requiring constant direction.
  • Growth-Oriented: Excited to grow into an integral role within our company and contribute to our long-term vision.

Additional Information

This role requires adherence to HIPAA and company confidentiality guidelines. All employees must pass a background check.

This description provides an overview of the Insurance Verification Manager’s responsibilities and qualifications. As the company grows, job requirements may evolve to meet changing needs.