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Observa
What is Observa?
Observa is an app where you can get paid for completing surveys in stores, or “opportunities.” These involve answering a few questions, taking some photos, and speaking with a store associate or manager.
How do I submit photos for observations?
All photos must be taken within the Observa app. When completing an observation, click “Add Photo” and take the required photo there. To take multiple photos for a section, repeat this process. You cannot upload photos from your phone’s camera roll into the app, and any photos submitted via email will not be accepted.
What kind of opportunities can I do?
Most opportunities with Observa involve going to a retailer and answering questions about brands in the store. There are also Photo Challenge opportunities, which can be completed from anywhere. The Photo Challenges are contests, and submissions get entered into a drawing for a daily prize. (See more specific guidelines in the app.)
How much money will I get paid?
Payment differs for each opportunity. Most opportunities pay somewhere between $4-15, and typically require no more than 15-30 minutes of your time. There is no limit on the number of opportunities you can complete, but keep in mind you only have two (2) hours to complete the opportunity after accepting it.
How do I get paid / change my payment email?
We currently offer payment through either PayPal. If you do not have a PayPal account, you will not be able to receive payments from using the Observa app. You can update your payment email in the Settings section of the Observa app.
How quickly do I get paid?
Payment is issued immediately following the validation of your submission. The validation process involves ensuring you were at the correct location, and that you completely answered each question according to the instructions. During regular business hours the validation process is completed quickly, usually within 5 days of your submission. Validation may take longer than 5 days on the weekends or holidays.
Where is Observa available?
Observa has opportunities available across the United States. You will be alerted via email or the app, via push notifications, when there are opportunities nearby you once you create an account. Currently, you can only change the settings for your in-app notification preferences.
What are the rules on accepting observations?
- Observers can’t accept the same opportunity more than 5 times
- Continually accepting observations and allowing them to expire or declining them before completing them will result in fewer available attempts per opportunity.
- If you accepted an opportunity and do not complete the observation within the time limit, you will have to wait 30 minutes to accept it again.
- If you accepted an opportunity, but now other Observers are on the waitlist for that opportunity, you will have to wait 30 minutes to accept it again if you do not complete it within the time limit.
- Observa highly discourages “squatting” (accepting, declining, then re-accepting the same opportunity multiple times). All opportunities should be first-come, first-served. Please only accept the opportunity if you are sure you will be able to complete it within the two-hour time frame. If you are caught squatting multiple times, you may be contacted by Observa with a warning or be banned from the app.
When will you have more opportunities in my area?
All of our locations, and frequency of opportunities, are chosen by our customers. They provide us with a store list based on their retail needs, and we put those opportunities on the map. Although we do not have an exact date to expect more gigs, we hope to have more near you soon.
Data Entry-Audit Intake Specialist
Salary Range: $14.00 To $16.00 Hourly
HealthMark Group is a leading provider of health IT solutions for healthcare providers across the country. By leveraging technology to reimagine the business of healthcare, HealthMark transforms administrative processes into seamless digital solutions. From HealthMark’s proprietary MedRelease platform for Release of Information, the company is pioneering an efficient, compliant, and patient-centric approach to support the entire spectrum of the patient information journey. HealthMark Group was founded in 2006 with corporate headquarters in Dallas, TX, and has been named to both the Dallas 100 and the Inc. 5000 for multiple years in a row as one of the fastest-growing companies in the region and in the country.
JOB DESCRIPTION:
HealthMark Group is growing and looking for bright, energetic, and motivated candidates to join our team. This is an entry-level position and an exciting opportunity for someone looking to start their career with a fast-growing company. Our Data Entry-Audit Intake Specialist role involves entering data from various sources into the company computer system for processing and management. A candidate working as a Data Entry-Audit Intake Specialist must be able to efficiently manage a large amount of information that is often sensitive or confidential.
Type of Role: FULL-TIME
LOCATION: Remote
Entry level job duties include but are not limited to:
- Preparing and sorting documents for data entry.
- Manipulating and deduplicating Excel lists.
- Identifying client and patient matches within our computer system.
- Entering data into database software and checking to ensure the accuracy of the data that has been inputted.
- Resolving discrepancies in information and obtaining further information for incomplete documents.
- Reports directly to Audit Intake Supervisor
- Completes Data Entry of all requests
- Records any relevant notes on specific requests for further/proper handling throughout the request life cycle
- Identify and accurately classify each request
- Uphold HealthMark Group’s values by following our C.R.A.F.T.
- Work quickly to meet the high-volume demand
Requirements:
- Computer literacy and familiarity with various computer programs such as MS Office (formal computer training may be advantageous in progressing in this career)
- Attention to detail
- Knowledge of grammar and punctuation
- Ability to work under time constraints
Note: This job description is intended to provide a general overview of the position and does not encompass all job-related responsibilities and requirements. The responsibilities and qualifications may be subject to change as the needs of the organization evolve.
Appeals and Grievances Coordinator
Join us for an exciting career with the leading provider of supplemental benefits!
Our Promise
Through skill-building, leadership development and philanthropic opportunities, we provide opportunities to build communities and grow your career, surrounded by diverse colleagues with high ethical standards.The Appeals and Grievances Coordinator serves as the primary point of contact for members, providers and clients regarding their appeals and grievances, providing updates and ensuring clear communication throughout the process. In this role, the Appeals and Grievance Coordinator will collaborate with internal teams, including claims, provider relations, and customer service, to resolve issues effectively. The Appeals and Grievance Coordinator is accountable for the timely, accurate, compliant, and complete review and resolution of Medicaid Dental and Vision Appeals and Grievances Cases.
Competencies:
Functional:
- Manage the full appeals process, ensuring timely and effective resolutions.
- Speak to members and providers regarding details of cases and requests or next steps, with empathy and compassion.
- Analyze case details and make informed decisions based on regulatory requirements.
- Maintain accurate and organized records of all appeals and grievance cases.
- Utilize electronic health records and claims processing systems.
- Apply regulatory guidelines and compliance standards related to dental and vision services.
- Stay current with policy changes and effectively implement them.
- Ability to prioritize tasks to ensure compliance with turnaround time requirements.
- Proficient in analyzing data trends to identify issues and recommend improvements.
Core:
- Excellent verbal and written communication skills, with the ability to convey complex information clearly.
- Strong interpersonal skills to effectively interact with members and internal teams.
- Strong analytical and critical thinking skills to assess situations and develop effective solutions.
- Ability to manage multiple cases and priorities efficiently.
- High level of attention to detail in reviewing case information and documentation.
- Ability to identify discrepancies and ensure compliance.
- Ability to work collaboratively with cross-functional teams to achieve common goals.
- Strong relationship-building skills to foster a supportive work environment.
Behavioral:
- Collegiality: building strong relationships with internal and external clients and customers, approachable and helpful, ability to mentor and support team growth.
- Initiative: readiness to lead or take action to achieve goals.
- Communicative: ability to communicate issues, concepts, and ideas effectively, both verbally and in writing.
- Member-focused: going above and beyond to make our members feel seen, valued, and appreciated.
- Detail-oriented and thorough: managing and completing details/documentation of case assignments with a risk-management mindset.
- Flexible and responsive: managing new demands, changes, and situations in a quality-centric manner.
- Critical Thinking: effectively troubleshoot complex issues, problem solve, and multitask.
- Integrity & responsibility: acting with a clear sense of accountability, maintaining the integrity of the organization, your work as well as the work you do on behalf of our clients, providers and enrollees.
- Collaborative: ability to represent departmental or individual interests and needs with a holistic, helpful, and collaborative approach.
Minimum Qualifications:
- High School Diploma or equivalent
- 2+ years of experience in appeals and grievances within the dental, vision, or insurance industry.
- Proficiency in Microsoft Office Suite and experience with claims processing systems.
- Must be flexible to work a Saturday shift if required.
- As this role is a remote role, you are required to maintain internet service that allows you to complete your essential job duties without issue. Rates of 50 Mbps download and 10 Mbps upload while hardwired and not on a VPN are sufficient.
Preferred Qualifications:
- Bachelor’s degree in healthcare administration, Business, or a related field.
- Fluent in communicating both verbally and in writing in both English and Spanish.
- 1+ year of experience in a dental and vision and/or optical office.
- Registered Dental Hygienist, Dental Assistant, or Expanded Function Dental Assistant. Ophthalmic Assistant, Certified Ophthalmic Assistant, or Optometric/Paraoptometric Assistant.
- Strong understanding of Medicaid and Medicare regulatory guidelines.
FLSA Status: Hourly / Non-Exempt
National Hourly Rate Range: $18.34 – $35.85
Bonus Eligible: Annual Hourly Incentive Plan (AHIP)
How To Stay Safe:
Avesis is aware of fraudulent activity by individuals falsely representing themselves as Avesis recruiters. In some instances, these individuals may even contact applicants with a job offer letter, ask applicants to make purchases (i.e., a laptop or gift cards) from a designated vendor, have applicants fill out W-2 forms, or ask that applicants ship or send packages of goods to the company.
Avesis would never make such requests to applicants at any time throughout our job application process. We also would never ask applicants for personal information, such as passport numbers, bank account numbers, or social security numbers, during our process. Our recruitment process takes place by phone and via trusted business communication platform (i.e., Zoom, Webex, Microsoft Teams, etc.). Any emails from Avesis recruiters will come from a verified email address ending in @Avesis.com.
We urge all applicants to exercise caution. If something feels off about your interactions, we encourage you to suspend or cease communications. If you are unsure of the legitimacy of a communication you have received, please reach out to [email protected].
To learn more about protecting yourself from fraudulent activity, please refer to this article link (https://consumer.ftc.gov/articles/how-avoid-scam). If you believe you were a victim of fraudulent activity, please contact your local authorities or file a complaint (Link: https://reportfraud.ftc.gov/#/) with the Federal Trade Commission. Avesis is not responsible for any claims, losses, damages, or expenses resulting from unaffiliated individuals of the company or their fraudulent activity.
We Offer
- Meaningful and challenging work opportunities to accelerate innovation in a secure and compliant way.
- Competitive compensation package.
- Excellent medical, dental, supplemental health, life and vision coverage for you and your dependents with no wait period.
- Life and disability insurance.
- A great 401(k) with company match.
- Tuition assistance, paid parental leave and backup family care.
- Dynamic, modern work environments that promote collaboration and creativity to develop and empower talent.
- Flexible time off, dress code, and work location policies to balance your work and life in the ways that suit you best.
- Employee Resource Groups that advocate for inclusion and diversity in all that we do.
- Social responsibility in all aspects of our work. We volunteer within our local communities, create educational alliances with colleges, drive a variety of initiatives in sustainability.
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