Part-Time Scheduling
Employees are scheduled 25-29 hours per week, and up to 36 hours depending on our client’s needs during peak seasons.
Assigned hours will fall within the Call Center Hours of Operation: Monday through Friday 8am to 8pm EST, and Saturday 10am to 5pm EST.
Assigned shifts of 4 – 7 hours are established on a monthly basis.
Flexibility and reliability is required as schedules may occasionally change with little notice.+
Colorado / Florida / Georgia / Illinois / Indiana /
Iowa / Kansas / Missouri / Nevada / North Carolina /
Ohio / Oregon / South Carolina / Texas / Utah /
Virginia / Washington / Wisconsin /
Minimum requirements
High school diploma or equivalent
Experience with spreadsheets (Excel or Google Docs)
Language proficiency
Knowledge of customer service principles and practices
Experience in a call center or customer service environment
Knowledge of administration and clerical processes
Active Antivirus and Malware Software
Home office free of background noise and distractions
Minimum equipment requirements
Windows 7 or higher w/2 GB RAM or Internet Explorer 10 or higher
Private, hardwired internet connection and phone line (landline or qualified VoIP service, free of all features)
Noise cancelling headsets with mute function hardwired to phone and computer
Pay Rate
ACD Connect offers competitive hourly wages.
Periodic evaluations are conducted and pay increases are given at the company’s discretion.
Paid time off is awarded based on hours worked and can be used after an initial 6 month probation period.
Accounts Payable Assistant
Crunch Fitness is looking for energetic, enthusiastic people that are passionate about health and fitness! We are looking for an Accounts Payable Assistant to join our team.
Crunch is a gym that believes in making serious exercise fun by fusing fitness and entertainment and pioneering a philosophy of No Judgments. Our gyms are packed with the latest state-of-the-art cardio and strength training equipment, weight room, full service locker rooms with showers, tanning booths, HydroMassage® bed, and an extensive schedule of Crunch’s signature classes including Zumba®, BodyWeb with TRX®, Yoga Body Sculpt, Belly Butt and Thighs Bootcamp, and more.
About Us:
Fitness Holdings, LLC is a franchise of CRUNCH Fitness. We are headquartered in Greenwich, CT. Our mission is to launch a network of CRUNCH gyms across the northeastern United States. With franchise rights in Westchester County, NY, Philadelphia, PA, Northern New Jersey and Boston, MA, Fitness Holdings, LLC is on pace to build 50 clubs throughout the Northeast Corridor.
With a focus on low cost, high volume and superior customer service, Fitness Holdings, LLC’s first location opened in May 2013 in White Plains, NY and have grown to 26 clubs today, and still growing!
Why you should join our team:
We offer a very competitive salary and benefits package. We are a rapidly growing company that is looking for people to join our team that want to grow their careers with us. We believe in promoting within and ensuring growth opportunities for our employees.
Job Summary:
The Accounts Payable Assistant must multi-task in a fast-paced environment. This role will directly support the company’s finance team with day-to-day responsibilities.
Essential Job Responsibilities:
- Work with Finance team to handle all accounts payable, invoicing and financial reporting.
- Properly code and schedule all invoices for payment in a timely manner.
- Review and manage all corporate expenses, credit card statements and other items.
- Liaise with vendors to verify the accuracy of invoices, track missing invoices, payments, respond to requests, etc.
· Update daily and monthly sales, accounting, and operational reports
· Reconcile and audit all club cash deposits.
· Maintain and organize club licenses. Renew when necessary.
Qualifications:
· 1-3 years’ experience in finance and accounts receivable.
· Comfortable with Excel
- Strong attention to detail, self-directed and results-oriented
- Strong customer service and communication skills with ability to work independently as well as within a team
Please note: This job description was designed as a summary of the typical function of the job and is not a comprehensive list of all possible job responsibilities. The tasks and duties might differ from those outlined above and other duties, as assigned may be part of the job.
Flexible work from home options available.
Compensation: $25.00 – $40.00 per hour
Crunch Fitness is looking for energetic, enthusiastic people that are passionate about health and fitness to join our team.
Looking to combine work, fitness and fun? Crunch Fitness is looking for energetic, enthusiastic people that are passionate about health and fitness to join our team. Working at Crunch is more than a job, it’s an opportunity to inspire others to reach their fitness goals. Our ‘No Judgments’ philosophy attracts a diverse and welcoming group of professionals and makes Crunch an amazing company to work for.
Crunch is a gym that believes in making serious exercise fun by fusing fitness and entertainment and pioneering a philosophy of No Judgments. Our gyms are packed with the latest state-of-the-art cardio and strength training equipment, weight room, full service locker rooms with showers, tanning booths, HydroMassage® bed, and an extensive schedule of Crunch’s signature classes including Zumba®, BodyWeb with TRX®, Yoga Body Sculpt, Belly Butt and Thighs Bootcamp, and more.
Customer Service: Moderator
Location: 100% remote within the U.S.
Classification: Part-time or Full-time
Compensation: $19-23/hour
How you’ll make an impact:
As a Miaplaza Content Moderator, you will play an important role in creating a safe and engaging learning environment for children. This position is focused on moderating texts, artwork, and videos posted by children in our educational website community.
What you’ll do:
- Monitor and review a high volume of student-generated content to ensure adherence to community guidelines.
- Provide feedback and address concerns for our students to maintain a positive and welcoming environment.
- Stay updated on trends and pop culture to understand and relate to the young audience.
- Collaborate with the moderation management team and other Moderators to develop, implement, and improve content moderation policies and guidelines.
- Participate in training sessions on content moderation techniques and tools.
You may be a good fit if you have:
- Strong proficiency with technology and aptitude to learn new technologies and processes quickly
- Ability to stay up-to-date with current trends to understand and relate to young audiences
- Ability to interact with children compassionately and patiently
- Access to a computer (with camera) and reliable high-speed internet connection
- Understanding of online safety and child protection principles
- Excellent attention to detail and ability to identify subtle issues in user-generated content
- Ability to work independently and collaboratively in a team environment
- Strong problem-solving and critical-thinking skills
- Strong interpersonal and communication skills
- Growth mindset and motivated by constructive feedback
- Proven ability to work independently, manage schedules, and meet deadlines
- Highly motivated, proactive, and seeks opportunities for continuous improvement
- High standards of integrity and transparency
What makes you stand out:
- Prior experience in content moderation or community management, preferably in a child-focused environment
- Your own unique talents! Your background has given you a unique perspective and set of skills that might not be listed here but may still be transferable to this role. If you don’t meet 100% of the qualifications outlined above, we still strongly encourage you to apply.
What you’ll love about working at Miaplaza:
- You’ll be part of a mission-driven team dedicated to innovative education solutions for children who learn in diverse ways.
- Our 100% remote team can work from any productive location within the U.S.
- We promote flexibility and work with employees to create a schedule that works around their lives!
- Full-time employees are eligible for health, dental, and vision insurance, inclusive of specialty care options like fertility benefits and chiropractic care, FSA, HSA, and life insurance.
- All employees are eligible for a 401(k) retirement plan with employer match, Paid Time Off (PTO), floating holidays, parental leave, and other perks and benefits.
- You’ll collaborate with colleagues on challenging and rewarding projects, and connect through community and culture events.
Schedule:
- Moderators work 4-hour shifts, with the option to work 2 back-to-back shifts in a day.
- Hours of operation are Sunday through Saturday 3:00 AM – 7:00 PM Pacific (candidates in any U.S. time zone are welcome to apply!)
- Moderators begin on a part-time basis and have the opportunity to move into full-time capacity as they become more experienced.
Ready to apply?
Please start by submitting your application and resume. The hiring process varies by position but generally includes assessments, a phone call interview, an assignment, and a final video interview. Reflecting our commitment to our students, we prioritize accessibility and inclusivity within our hiring practices and team. Please contact HR if you need accommodation at any point during hiring or employment.
Remote Contact Center Manager of Quality Assurance
Job Details
Description
The 700 Club Prayer Center
The Christian Broadcasting Network (CBN) is seeking a Manager of Quality Assurance for a 24/7 contact center that serves inbound, outbound, digital, and email channels through teams that are on-site, remote, and international. Will develop, implement, and manage quality assurance programs and strategies to help assist the contact center in maintaining the highest standards of service excellence in all channels. Will manage a team of interaction analysts and oversee activities related to calibration, evaluation methods and management, and reporting and analysis. This role, in partnership with their team of interaction analysts, will provide strategic analysis of performance outcomes to departmental stakeholders, coaches, and executive leadership that help the department make informed decisions for training, coaching, customer experience, and operational strategy.
The successful candidate will have the following qualifications:
- Proven experience in developing and managing quality assurance programs within a contact center environment.
- Excellent leadership skills with ability to manage, motivate, inspire, train, and mentor a quality assurance team to strategically deliver excellent results that support collective departmental goals in a call center environment.
- At least two years of experience as a quality assurance analyst, leader, or manager.
- Ability to design and develop quality assurance scorecards, evaluations, programs, strategies, and reporting methods.
- Experience with quality assurance software such as speech and text analytics and AI to further aid and enhance research strategies.
- Strong experience with Microsoft Office including advanced Excel and PowerPoint techniques for the sake of reporting and analysis.
- Ability to successfully manage multiple projects and establish priorities while maintaining attention to detail and delivering high quality and productivity.
- Ability to work under pressure and meet deadlines while managing a direct team and collaborating/coordinating with other stakeholders or project contingencies.
- Excellent oral, written, and presentation skills.
- Strong problem-solving, analytical, and decision-making skills.
- Strong ability to think creatively, operating with a solution-driven mindset and can-do attitude in all areas of work.
- Ability to facilitate and maintain a collaborative environment during calibration sessions; diffusing conflict or disagreement and empowering unity and like mindedness amongst team members.
- Meticulous attention to detail in monitoring, documentation, and reporting.
- Strong professional collaboration and communication skills including the ability to share and apply feedback, resolve conflicts, and create unity in project or team environments.
- Ability to interact positively and professionally while working with others, operating as an ambassador of CBN’s values, mission, and goals in all settings and circumstances.
- Biblical knowledge and strong, active faith with a heart for CBN’s Mission and values, demonstrating passion for the mission and carrying Christ-like character through the job performance.
- Excellent ability to maintain confidentiality and safeguard sensitive information per department protocols.
- Strong demonstration of personal accountability and self-awareness, continually seeking ways to improve and innovate performance and contribution.
- Ability to work a flexible schedule that can include days and nights depending on training assignments and needs (ex. international time zone variances).
- Bachelor’s degree in education, psychology, communication, or similar is desirable
- Must reside in Virginia, Florida, Georgia, Alabama, Oklahoma, Kansas, Tennessee, Texas, North Carolina, or South Carolina
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