KnowBe4, the provider of the world’s largest security awareness training and simulated phishing platform, is used by tens of thousands of organizations around the globe. KnowBe4 enables organizations to manage the ongoing problem of social engineering by helping them train employees to make smarter security decisions, every day.
Fortune has ranked us as a best place to work for women, for millennials, and in technology for four years in a row! We have been certified as a “Great Place To Work” in 8 countries, plus we’ve earned numerous other prestigious awards, including Glassdoor’s Best Places To Work.
Our team values radical transparency, extreme ownership, and continuous professional development in a welcoming workplace that encourages all employees to be themselves. Whether working remotely or in-person, we strive to make every day fun and engaging; from team lunches to trivia competitions to local outings, there is always something exciting happening at KnowBe4.
Remote positions open to the US only.
The Order Management Specialist is responsible for reviewing every invoice for accuracy and quality, and processing every purchase order/quote on a daily basis. This role will communicate with internal/external customers to address all payment-related inquiries and/or console questions.
Responsibilities:
Review and validate all order paperwork submitted to ensure completeness and accuracy
Review contracts to identify invoicing, special subscription invoicing terms, payment and acceptance terms
Provide customers with access to the KnowBe4 console
Quality check invoices prepared by other Order Management team members for customer orders to ensure accuracy before billing customers
Upload Tax Certificates
Respond to all emails from customers related to access to the console and billing, or route correspondence accordingly
Enter and process all incoming orders accurately and timely.
Add single courses to consoles
Create Multi Tenant consoles for customers with child accounts
Move clients under their MSPs Bulk console
Apply presale payments to invoices
Minimum Qualifications:
High School diploma or GED
Experience with Gmail and Google Docs
Experience with MS Office (Word and Excel)
Experience with web browsers (Chrome, Internet Explorer, etc.)
Fluent in multiple languages preferred
Strong verbal and written communications
Excellent time management and organization skills
The base pay for this position is $17.50/hr.
We will accept applications until 5/29/2024
Our Fantastic Benefits
We offer company-wide monthly bonuses, employee referral bonuses, 401k matching (US), fully paid medical insurance (US), open/generous paid time off (length varies by country), parental leave (length varies by country), adoption assistance, tuition reimbursement, certification reimbursement, certification completion bonuses, gym benefits, and a relaxed dress code – all in a modern, high-tech, and fun work environment. For more details about our benefits, visit www.knowbe4.com/careers/benefits.
Note: An applicant assessment and background check may be part of your hiring procedure.
Individuals seeking employment at KnowBe4 are considered without prejudice to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation or any other characteristic protected under applicable federal, state, or local law. If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please visit www.knowbe4.com/careers/request-accommodation.
Eager to delve into the world of AI? We’re looking for quality-focused, tech-savvy freelancers for our AI Data Management projects. Join us for a unique chance to kickstart your career in the AI field!
This project is an excellent starting point for entry-level candidates. We offer comprehensive learning support, making it a great opportunity to gain experience in data annotation and data rating within the AI field—an industry currently in high demand for skilled specialists, especially those with expertise in localization and linguistic proficiency.
MAIN DUTIES
– Engage in diverse tasks and projects related to data management, which may vary depending on the project’s requirements and objectives
– Follow project-specific guidelines to conduct research
– Perform data annotation and data rating tasks, playing a key role in the training and improvement of AI models
– Partake in training sessions and workshops to enhance your skills and knowledge
– Collaborate with teams to ensure data accuracy and quality
Project Details
Schedule: 5-15 hours weekly; set your own schedule
This is a freelance opportunity; the workload is based on project needs. Weekly hours may vary.
Employment Type: Freelance
Location: Remote
Language: English (United States)
Pay Rate: $16/hour
By applying, you’ll become part of our Freelance community, opening doors to a range of projects tailored to your skills and availability, particularly highlighting localization and linguistic expertise.
Payment rates for future projects may vary, ensuring fair compensation that reflects your location, industry, and skill set.
Joining us means contributing to our current project and becoming part of our dynamic network.
This is a unique chance to enhance global user experiences and apply your language skills in meaningful ways.
Requirements
Fully Proficient in English (US)
Linguistic competency in target language equal to the following: ILR Level 5 or CEF C2
Must be located in the United States
Web-savvy and able to work in a fast-paced environment
Preferably previous experience in Search Relevance tasks, experience with e-commerce searches/websites
Excellent online research skills
Attention to detail
Performing enough research during allocated time, working within short throughputs
Reliable computer system and internet connection
Ability to follow instructions in English and comply with the project conventions and rules expected by the client
Must sign a Non-Disclosure Agreement to protect client confidentiality
Must pass training and a required quality test before starting work
When you join Welocalize, you have the opportunity to bring your career to the next level:
… receive steady volume of work and long-term partnership {where this applies}
… professional development: work on exciting projects that will empower you keep learning and growing
… work with multicultural, international team with a great variety of documents and content types
… 24-hour 6-day a week support from our Community team.
If this opportunity sounds appealing to you, apply below.
As a trusted global transformation partner, Welocalize accelerates the global business journey by enabling brands and companies to reach, engage, and grow international audiences. Welocalize delivers multilingual content transformation services in translation, localization, and adaptation for over 250 languages with a growing network of over 400,000 in-country linguistic resources. Driving innovation in language services, Welocalize delivers high-quality training data transformation solutions for NLP-enabled machine learning by blending technology and human intelligence to collect, annotate, and evaluate all content types. Our team works across locations in North America, Europe, and Asia serving our global clients in the markets that matter to them. www.welocalize.com
Location: New York, New York ; Los Angeles, California ; • USA Remote **
Job Posting Date: March 27, 2024
**Remote: Fox Corporation has remote/virtual (or “work-from-home”) positions available within the United States to qualified individuals who live in some areas of the United States. Remote opportunities are not available in all areas
Under the FOX banner, we produce and distribute content through some of the world’s leading and most valued brands, including: FOX News Media, FOX Sports, FOX Entertainment, FOX Television Stations and Tubi Media Group. We empower a diverse range of creators to imagine and develop culturally significant content, while building an organization that thrives on creative ideas, operational expertise and strategic thinking.
JOB DESCRIPTION
The behavioral analyst is a crucial member of the team responsible for ensuring ongoing community health and brand safety of Fox sites and apps that interact directly with users.
We strive to:
Implement industry-leading trust and safety measures to safeguard our user communities
Innovate new methods to improve community health
Deepen engagement in user communities and encourage discovery of the wealth of content available across FOX
You will work closely with internal and external partners to drive Trust & Safety priorities, including developing and communicating FOX content policy stances on a variety of topics, and establishing a cohesive content moderation schema across FOX businesses. You will be able to pose relevant questions, and answer them by collecting, analyzing and interpreting data, and you will be comfortable offering solutions and recommendations on the basis of that analysis
A SNAPSHOT OF YOUR RESPONSIBILITIES
Utilizing data to identify trends in user behaviors across multiple sites and subject matters and understanding their business, brand, and engagement impact
Pattern recognition to identify hostile users, inauthentic behaviors [such as spam, bot, misinformation/disinformation], analysis of subjects matters and the nature of the conversations they yield
Identification of root causes for decreasing and increasing volume, engagement, and registration/commitment
Working with colleagues and vendors to improve policies and models to provide a better environment for end users
Working effectively across various business units at FOX to further both user trust and safety and engagement
Helping deliver innovative technology solutions to support user safety and increase engagement
WHAT YOU WILL NEED
You will be comfortable with the Python data analysis toolset: Jupyter notebook, pandas, matplotlib, numpy and SQL
Familiarity with the use of those tools in an AWS environment particularly beneficial
You will be adept at handling, processing, and presenting data within a business environment
Strong quantitative reasoning and comfort with using metrics and data to inform recommendations and deliver analysis
Strong written and verbal communication skills
Comfortable collaborating across functions and teams to drive results
Data analysis is a must
Experience of investigation, analysis, or moderation work especially within trust and safety would be very beneficial
NICE TO HAVE, BUT NOT A DEALBREAKER
Desire to learn more in particular about NLP and LLMs would be a bonus
Background in psychology, criminal justice, social media, gaming, news or media a plus
Handling of large user bases either as a front facing community manager or back-end work also a plus
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, gender identity, disability, protected veteran status, or any other characteristic protected by law. We will consider for employment qualified applicants with criminal histories consistent with applicable law.
Please note the applications are open to candidates worldwide and is not limited to just UK residents. Feel more than free to apply regardless of location as those are a 100% remote, Work-From-Home roles.
Currently we are accepting spontaneous applications for multiple positions in the fields of Community Management and Social Media Management. Some of the responsibilities and requirements listed may not be applicable to all roles.Keywords Community Management is a global team of 100+ community professionals providing expert community and social media services to gaming and entertainment clients.
Our team is growing, and we are always on the lookout for talented professionals who share our values and are passionate about the videogames industry.
As well as getting to work with some of the world’s greatest games, we offer the chance to join a thriving community of community professionals, and to develop your skills and career alongside a diverse, global team.
Responsibilities
Reviewing all incoming community interactions on different social media platforms and communicating directly with players.
Responding to comments and player queries in a timely manner.
Creating engaging content for social media.
Building in-depth reports on community growth and engagement, and proposing improvements based on those findings.
Assisting the developer by collating and reporting on player feedback.
Helping foster and maintain a safe and welcoming environment for a game community.
Moderating discussions and comments following set community guidelines.
Proactively suggesting new ways to grow and care for your community.
Creating and updating corresponding documentation and as needed.
Benefits
As a remote role, we offer flexibility and a nice work-life balance.
Our company culture is fun, friendly, diverse and inclusive, and we welcome people from all over the world.
We work on exciting projects with global brands. We help the world’s greatest game development/publisher studios on community and social media management, while they work hard to develop stunning game experiences, including MMOs, AAA blockbusters, indie gems and mobile hits.
Depending on your location, as well as each project and its needs, the job could be open to freelance cooperation or employment contract if there is a possibility within our global footprint.
We would like to take this opportunity to thank you for considering our company as your next career move. We value diversity and inclusivity, and we are committed to creating a welcoming and supportive work environment for all our employees. We look forward to receiving your application and learning more about your experience and qualifications.
Good luck and we look forward to meeting you!
Experience & Requirements
Minimum of 2 years’ experience of community management/social media in gaming on professional basis.
Excellent written and verbal communication skills in English.
Bilingualism (particularly English with Japanese, French, Spanish or German) is a plus.
Passionate about video games and social media.
Strong understanding of social media/community management platforms/ channels (Discord, Twitch, Reddit, Instagram, Facebook…)
Expertise with social listening and social management best practices.
Experience managing or moderating a thriving gaming community.
Higher education in marketing, business administration, communication, adult education, or related fields.
Please make sure that your contact information, including your personal email address, location, and what languages you speak and write, is included on either your CV or your cover letter.
Note that any position typically requires full-time availabilities although part-time availability might be considered (depending on our projects).
Do you like to write and are you self-employed? Then you are the person we’re looking for! Apply today for a job as a moderator for an online fantasy network.
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