by twochickswithasidehustle | Jun 4, 2024 | Uncategorized
Welcome to Ovation Healthcare!
At Ovation Healthcare, we’ve been making local healthcare better for more than 40 years. Our mission is to strengthen independent community healthcare. We provide independent hospitals and health systems with the support, guidance and tech-enabled shared services needed to remain strong and viable. With a strong sense of purpose and commitment to operating excellence, we help rural healthcare providers fulfill their missions.
The Ovation Healthcare difference is the extraordinary combination of operations experience and consulting guidance that fulfills our mission of creating a sustainable future for healthcare organizations. Ovation Healthcare’s vision is to be a dynamic, integrated professional services company delivering innovative and executable solutions through experience and thought leadership, while valuing trust, respect, and customer focused behavior.
We’re looking for talented, motivated professionals with a desire to help independent hospitals thrive. Working with Ovation Healthcare you will have the opportunity to collaborate with highly skilled subject matter specialists and operations executives, in a collegial atmosphere of professionalism and teamwork.
Ovation Healthcare’s corporate headquarters is located in Brentwood, TN. For more information, visit https://ovationhc.com.
Summary:
The Payment Poster Specialist is responsible to ensure that all aspects of manual and electronic payments are accurately applied and reconciled within a timely manner.
Essential Functions
- Payment posting manual/Electronic (ERA’s) patient and insurance payments, adjustments, and/or denials
- Locate remittances & payments in various portals
- Ability to read and interpret EOB’s
- Transfer copay/coinsurance and deductible balances to patient responsibility
- Review of patient account balances as needed to determine posting accuracy
- Perform payment and bank reconciliations
- Daily cash reconciliation and reporting
- Research and resolve unapplied accounts
- Cross train/assist/cover for other team members and/or with other projects as needed
- Identify and report on trends/issues
- Prepare, reconcile and complete the local bank deposits for mail patient/insurance/accounting payments & other hospital/clinic departments (does not apply to home-based candidates)
- Maintain/reconcile petty cash funds, process point of service patient payments (does not apply to home-based candidates)
- Post monthly agency payment reports
- Other duties as assigned
Required Skills and Experience
- Must adapt and demonstrate the ability to work independently in a quiet, dedicated workspace from home in a fast-paced, changing and goal-oriented environment.
- Must be detail oriented, organized, a strong multi-tasker, resourceful and possess the ability to apply critical thinking skills to make good and independent decisions.
- Candidate must exhibit excellent time management organizational skills
- Ability to analyze and evaluate different payment situations
- Ability to prioritize the workload and meet deadlines
- Must be a team player
- Basic to intermediate Excel skills
- Ten Key Touch (preferred)
Qualifications
- Minimum of 3-5 years (preferred) prior direct experience in healthcare setting
- High School Diploma or equivalent
- Home-Based (remote) position requires a reliable high speed internet connection
by twochickswithasidehustle | Jun 4, 2024 | Uncategorized
RemoteOperations /Full Time /Remote
Business Wire, a Berkshire Hathaway company, is the global market leader in press release distribution and regulatory disclosure. We are on a mission to redefine how organizations connect with their audiences – and that’s just the beginning!
Organizations, large and small, depend on us to accurately publicize market-moving news and multimedia, and generate social engagements that develop interactions with their target audiences.
The primary responsibility of a Business Wire Newsroom Editor is to accurately and efficiently prepare
and transmit news releases over Business Wire’s circuits. A Newsroom Editor will also work as a team member performing any and all functions necessary for the successful operation of Newsroom Operations as determined by departmental management.
Available shift
1) Sunday to Thursday 9:30 PM CST to 6 AM CST
This is an overnight shift. All candidates must be in either a Central or Eastern time zone.
What You will Do
Standard duties for all Newsroom Editors may include any or all of the following (other duties may be assigned by departmental management):
Format, edit and proofread press releases on a computer quickly and accurately
Code each release based on a client’s request for distribution, suggest additional or alternative circuits that may be beneficial to the client and talk to them about conflicting distribution instructions
Contact clients regarding any problems that could lead to errors (grammar or punctuation mistakes, typos, missing contact information, etc.)
Assess the authenticity of press release orders and escalate potentially problematic content appropriately
Display good judgment in helping to resolve issues
Monitor incoming orders and ensure that all are accounted for and handled in a timely fashion
Monitor online to ensure successful transmission of content
Assist other Newsroom teams with overflow of orders as necessary
Perform opening/closing or other shift-change duties as necessary
Maintain up-to-date knowledge of Business Wire products, services, procedures and policies
Assist with incoming phone calls, including fielding client questions regarding distribution options, and answering other general questions
Help guide clients through the process of submitting orders to Business Wire, including how to use the Business Wire website
Provide membership information and set up new accounts when the situation is approved and appropriate
Collaborate with sales and other departments as necessary
Communicate all technical issues to the Service Desk or Web Support teams in a timely and detailed fashion
Authorize credit card payments when necessary
Run and submit the daily distribution report to the billing department by set deadline
Maintain a log of daily activity
What You Will Need
Bachelor’s degree
Excellent communication and customer service skills
Ability to work effectively with a variety of people in a team environment
Ability to multitask, prioritize workflow, and follow projects through to completion under tight deadlines
Strong attention to detail
Ability to exercise good judgment
Basic technical skills and computer literacy, including proficiency in standard business applications (i.e., MS Word and Excel; Web, etc.)
Must demonstrate reliability through good attendance and punctuality
Courteous and professional phone manner
Professional demeanor
Must be flexible with schedule, as needed
The hourly rate range for this position is $19/hour to $23/hour. Offered salary will be determined by several factors, including but not limited to: applicant’s education, experience, knowledge, skills and abilities, as well as internal equity and alignment with geographic market data. Business Wire reserves the right to modify this salary range at any time.
Business Wire’s total rewards include:
Ability to work remotely
Excellent health benefits that begin on your first day of employment
$100 monthly fitness allotment, a tuition reimbursement program, and enhanced mental health resources
401(k) plan with generous company match, and annual profit sharing contribution (subject to company performance)
PTO, Floating Holidays, Wellness Day Off, Birthday Day Off, and more!
A pre-employment background check will be required after the acceptance of an offer. Business Wire is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. Pursuant to the San Francisco Fair Chance Ordinance and other similar state laws and local ordinances, and its internal policy, Business Wire will also consider for employment qualified applicants with arrest and conviction records.
by twochickswithasidehustle | Jun 4, 2024 | Uncategorized
NRTC is a dynamic and growing cooperative with more than 800 employees operating out of eight office locations. We are member-driven and technology-focused, providing solutions that help our 1,500 electric and telephone members bring all the advantages of today’s evolving technology to rural America. Our solutions are developed specifically to meet the needs of rural utilities and their customers and include integrated broadband, managed services, smart grid, mobile, and video solutions.
Pivot, an NRTC company, is a marketing and customer experience agency with a focus on collaborating with people who are doing meaningful work in the communities they serve. Pivot comes alongside these organizations to help them grow and thrive by assisting them in defining and living out their brands, telling their unique stories, and strengthening relationships with their customers. Pivot has four practice areas, including broadband marketing, broadband CX, broadband vendors, and nonprofits.
Job Summary
We’re looking for a creative wordsmith to join our team as a Copywriter. In this role, you’ll be the voice behind our clients’ brands, crafting compelling content that resonates with target audiences across various social media platforms. If you’re a strategic thinker with a knack for crafting content that drives engagement and fosters meaningful connections, we want to hear from you!
Responsibilities
- Serve as a dedicated, strategic writing producer for day-to-day creative and client copy needs and requests
- Create a series of pre-planned posts per month for clients across various social media platforms, including but not limited to Meta (Facebook and Instagram) and LinkedIn, ensuring alignment with client objectives and target audience preferences
- Participate in creative brainstorming and planning
- Write original, creative copy across multiple platforms, often under tight deadlines
- Regularly meet with clients to understand their team, organization, and community dynamics, to create tailored and engaging content that resonates with their specific audience
- Interpret client objectives and feedback into compelling, customer-centric language
- Produce revised copy options based on client and manager direction and feedback
- Ensure all deliverables are in line with the established creative direction
- Maintain a keen editor’s eye, with strong attention to detail for grammar and spelling mistakes
- Refine first drafts of writing from other team members
- Offer copy suggestions, comments, and insights
- Manage multiple projects, with the ability to switch from one to the other seamlessly
- Work in a team environment to execute projects effectively and efficiently
- Schedule social media content in native platforms and/or using scheduling tools to ensure timely and consistent posting
- Perform copywriting for other traditional and paid tactics
- Other duties as assigned
Qualifications
Knowledge, Skills, and Abilities
- Excellent communication and presentations skills for successful interaction with all levels of management, employees, and clients
- Excellent verbal and written communication skills
- Demonstrated ability to work cohesively with a multidisciplinary team, including project managers, graphic designers, developers, and videographers
- Ability to maintain confidentiality
- Experience working with multiple clients simultaneously, managing diverse content calendars and meeting deadlines
- Develop innovative solutions to drive engagement and growth, leveraging creativity and strategic thinking to stay ahead of the curve
- Possess in-depth knowledge of various platforms to effectively manage and optimize content
- Develop a deep understanding of target audience demographics, preferences, and behaviors to create targeted content and campaigns
- Apply strategic thinking to develop and execute content strategies that align with business goals and objectives
- Demonstrate the ability to adapt quickly to changing priorities, new technologies, and evolving industry trends
- Utilize data analysis tools to measure campaign performance, track trends, and make data-driven decisions
- Work effectively with cross-functional teams to ensure seamless communication, collaboration, and project execution
- Prioritize tasks, manage multiple projects simultaneously, and meet deadlines while maintaining high-quality work
- Ensure consistent adherence to brand voice, tone, and guidelines across all content and communications
- Stay up-to-date with the latest industry trends, best practices, and platform updates to continuously improve skills and knowledge
- Proficient in Microsoft Word, PowerPoint, Teams, and other Microsoft Office products
- Experience working with Google Sheets for data analysis and reporting
- Familiarity with Loomly (or similar experience with Hootsuite, Buffer, Coschedule, or similar) for social media content management
- Experience with DashThis for campaign tracking and analytics
- Proficient in using Grammarly for writing and editing support
Minimum Education and Experience
- Bachelor’s degree or higher in marketing, advertising, business, English, creative writing, or similar fields.
- Minimum of 3 years of professional copywriting experience required. Preference given for experience in social media writing.
Physical Demands
- Work is typically performed in a remote office setting
- Occasionally travel may be required (15%)
by twochickswithasidehustle | Jun 4, 2024 | Uncategorized
NRTC is a dynamic and growing cooperative with more than 800 employees operating out of eight office locations. We are member-driven and technology-focused, providing solutions that help our 1,500 electric and telephone members bring all the advantages of today’s evolving technology to rural America. Our solutions are developed specifically to meet the needs of rural utilities and their customers and include integrated broadband, managed services, smart grid, mobile, and video solutions.
Pivot, an NRTC company, is a marketing and customer experience agency with a focus on collaborating with people who are doing meaningful work in the communities they serve. Pivot comes alongside these organizations to help them grow and thrive by assisting them in defining and living out their brands, telling their unique stories, and strengthening relationships with their customers. Pivot has four practice areas, including broadband marketing, broadband CX, broadband vendors, and nonprofits.
Job Summary
The Call Coach Specialist reviews recorded CSR/TECH calls from our clients and provide scoring and coaching comments based on pre-determined call standards. Experience in customer service, customer experience, and/or sales is a prerequisite. Excellent verbal and written skills are a plus. This position is part time. (15-20 hours per week)
Responsibilities
Review recorded calls, score, and comment on 5 calls per hour
Provide consistent and accurate score reporting
Provide brief overviews of individual Customer Service Reps (CSRs) or Technical Service Reps (TSSRs) Coaching areas and/or progress
Attend regular training sessions with Call Coach Manager
Support research tasks with VoC , such as calling, and data collection as needed
Other duties as assigned
Qualifications
Knowledge, Skills, and Abilities
Fluent in Spanish with excellent written and verbal communication skills (preferred)
Proven excel/data entry skills
Ability to master online survey software
Proven understanding of customer service skills and standards
Strong understanding of telephone sales skills
Attention to detail
Ability to meet deadlines
Excellent communicator
Excellent written and verbal skills
Experience in analyzing conversations and providing feedback in a clear, professional, and positive/encouraging manner.
Ideal candidate has experience with broadband, utility, telephone, cable, satellite, and/or streaming video sales, service, and/or support
Comfortable with data entry, online survey software, Microsoft Office, and Google Suite. Virtual video meetings such as Zoom, Microsoft Team, GoToWebinar
Excellent active listener with experience in customer service, sales, support, training, or related field
Detail oriented and able to meet deadlines
Minimum Education and Experience
High School diploma required; bachelor’s degree or higher preferred, but exceptional critical thinking and customer experience skills can be a strong substitute for formal education
5+ years of experience in customer service, sales, training, or another related field.
Physical Demands
Work is typically performed in a remote office setting
Occasionally travel may be required
Disclaimer: The above job description summary is intended to describe the general nature and level of work being performed by individuals assigned to this position. It is not intended to be an exhaustive list of required responsibilities, duties and skills. The order in which responsibilities, duties and skills are listed is not significant.
by twochickswithasidehustle | Jun 3, 2024 | Uncategorized
Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments – creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.
Data Entry Associate
REMOTE
$15 per hour & Great Benefits
Shift Mon- Fri 8:00AM- to clean desk completition (overtime if needed)
Conduent is hiring immediately for Data Entry Associate positions.
MONDAY-FRIDAY
TRAINING SCHEDULE: Monday-Friday 09:00AM- 05:00PM
Work Hours(once training is completed): 8AM to clean desk
Full time shift only.
Requirements:
- Must be able to complete typing test and pass score of 45wpm
- Must be at least 18 years of age or older.
- Must have a high school diploma or general education degree (GED).
- Must be eligible to work in the United States.
- Must be able to clear any necessary criminal background checks or drug screenings.
Benefits:
- Career Growth
- Full Benefit Options (Health, Dental and Visual)
- Great Work Environment
- Work From Home
Pay Transparency Laws in some locations require disclosure of compensation and/or benefits-related information. For this position, actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. In addition to base pay, this position, based on business need, may be eligible for a bonus or incentive. In addition, Conduent provides a variety of benefits to employees including health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation and/or sick time. The estimated salary range for this role is $23560 – $29450.
Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.
People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by clicking on the following link, completing the accommodation request form, and submitting the request by using the “Submit” button at the bottom of the form. For those using Google Chrome or Mozilla Firefox please download the form first: click here to access or download the form. You may also click here to access Conduent’s ADAAA Accommodation Policy.At Conduent we value the health and safety of our associates, their families and our community. For US applicants while we DO NOT require vaccination for most of our jobs, we DO require that you provide us with your vaccination status, where legally permissible. Providing this information is a requirement of your employment at Conduent.
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