ROI Medical Records Specialist – Remote

Job Summary:

This position is responsible for processing all release of information requests in a timely and efficient manner ensuring accuracy and providing customers with the highest quality product and customer service. Associate must at all times safeguard and protect the patient’s right to privacy by ensuring that only authorized individuals have access to the patient’s medical information and that all releases of information are in compliance with the request, authorization, company policy and HIPAA regulations.

Essential Functions:

  • Completes release of information requests including retrieving patient’s medical chart and returning chart, scanning medical record accurately and correctly and transmitting daily, according to requests, established procedures, and established standards of quality and productivity.
  • Date stamps all requests and highlights pertinent data to facilitate processing.
  • Validates requests and authorizations for release of medical information according to established procedures.
  • Performs quality checks on all work to assure accuracy of the release, confidentiality, and proper invoicing.
  • Maintain equipment in excellent operating condition (inside and out).
  • Provides excellent customer service by being attentive and respectful; insures understanding of customer request and follows-through as promised; and being proactive in identifying client concerns, or problems.
  • May receive incoming requests including opening mail, telephone inquiries, and retrieving facsimile inquiries, depending on the needs to the client.
  • Maintains a neat, clean, and professional personal appearance and observes the dress code established.
  • Maintains a clean and orderly work area, insures that records and files are properly stored before leaving area.
  • Maintains working knowledge of the existing state laws and fee structure
  • Works within scope of position and direction; willingly accepts assignments and is available to take on additional facilities or help out during backlogs
  • Carries out responsibilities in accordance with client/site policies and procedures, including HIPAA, state/federal regulations related to operations, and labor regulations.
  • Maintains confidentiality, security and standards of ethics with all information.
  • Work with privileged information in a conscientious manner while releasing medical records in an efficient, effective, and accurate manner.

Qualifications:

  • High School Diploma (GED) required
  • A minimum of 2 years prior experience in a medical records department or like setting preferred
  • Must have strong computer software experience — general working knowledge of Microsoft Word and Excel required
  • Excellent organizational skills are a must
  • Must be able to type 50 wpm
  • Must be able to use fax, copier, scanning machine
  • Must be willing to learn new equipment and processes quickly.
  • Must be self-motivated, a team player
  • Must have proven customer satisfaction skills
  • Must be able to multi-task

Sharecare and its subsidiaries are Equal Opportunity Employers and E-Verify users. Qualified applicants will receive consideration for employment without regard to race, color, sex, national origin, sexual orientation, gender identity, religion, age, equal pay, disability, genetic information, protected veteran status, or other status protected under applicable law.

Order Specialist

Position Overview

If you want an exciting job with one of the largest off$18.00/hrprice retailers in the nation, join Burlington Stores, Inc. team as an Order Specialist! The Merchant Operations Order Specialist (OS) supports the Merchant buying team by efficiently compiling necessary purchase information, ensuring accurate and prompt purchase order issuance to vendors. Serving a pivotal role for the company, the OS ensures order details are promptly and accurately communicated to all parties in the order chain, including merchants, vendors, allocations and the distributions center, to secure quality purchases in a timely fashion in support of sales.

A Day In The Life

Problem Solving

  • Frequently and effectively writes Excel formulas and functionality to manage and modify order spreadsheets to seamlessly prepare and upload order requests.
  • Looks for ways to improve the accuracy and efficiency of the order execution operation.
  • Learns from mistakes to meet accuracy standards.
  • Understands the importance of using technology to enhance productivity.

Order Execution

  • Responsible for efficient, accurate and prompt creation and issuance of purchase orders and changes
  • Utilizes Dashboard to execute work as assigned to achieve productivity goals.
  • Identifies and promptly communicates obstacles in the order execution operation to Order Execution Team Lead (OETL) and Order Execution Management (OE Mgmt).
  • Demonstrates continued growth of Excel knowledge.

Collaborative Relationships

  • Effectively, succinctly and accurately communicates with business partners, including merchants and support teams, through ServiceNow.
  • Promptly escalates concerns to OE Lead and Management as issues arise.
  • Strong team player who embraces change and fosters an open environment of continual training and development.

You’ll Come With

  • Bachelor’s Degree preferred
  • Strong Microsoft Excel skills – experience with formulas and functions a must
  • Strong numbers aptitude and math skills
  • Strong problem solving and attention to detail
  • Strong written communication skills
  • Exceptional ability to retain and follow process
  • Strives for continuous improvement, learning and excellence
  • Ability to adapt to frequent changes in priorities and processes
  • Excellent time management skills and organizational skills to maximize productivity
  • Must be able to work at a fast pace while achieving productivity and accuracy goals

Come join our team. You’re going to like it here!

You will enjoy competitive wages, flexible hours, and an associate discount. Burlington’s benefits package includes medical, dental and vision coverage including life and disability insurance. Full$18.00/hrtime associates are also eligible for paid time off, paid holidays and a 401(k) plan. We are a rapidly growing brand and provide a variety of training and development opportunities so our associates can grow with us. Our teams work hard and have fun together! Burlington associates make a difference in the lives of customers, colleagues, and the communities where we live and work every day. Burlington Stores, Inc. is an equal opportunity employer committed to workplace diversity.

Individual pay decisions will be based on a variety of factors, such as but not limited to, qualifications, education, job$18.00/hrrelated skills, relevant experience, and geographic location.

Posting Number R100134

Pay Rate Hourly

Career Site Category Corporate

Position Category Planning and Allocation

Job Type Full$18.00/hrTime

Remote Type Remote

Evergreen No

Data Lead – Remote Patient Monitoring

Sixty million Medicare seniors live with chronic disease. The care system sees most of them twice a year. Cadence is building the infrastructure to support them every day.

Cadence is a clinical AI company that delivers continuous, proactive care for older adults with chronic conditions like hypertension, heart failure, and diabetes. We pair patients with a dedicated clinical team, integrate deeply into health system EMRs and workflows, and use our Clinical Intelligence platform to monitor vitals, surface risk early, optimize medications, and close care gaps between visits. The result: patients engage with care 100x more than before Cadence, clinicians focus on judgment instead of administrative work, and Medicare saves $2M a week.

We operate as a full clinical care delivery organization, not a software vendor. Our clinicians work alongside health system partners, extending the reach of local primary care providers into patients’ homes. We’re now applying AI agents across these workflows – from alert review and medication titration to lifestyle coaching and care coordination – with clinicians always in control of clinical decisions.

The Role

We’re hiring a Data Analytics Lead – Remote Patient Monitoring (RPM) to define the KPIs, data models, and analytical infrastructure that support Cadence’s clinical, operational, and product decisions. You will partner closely with care delivery, operations, product management, and customer success to build a scalable analytics roadmap and translate complex data – including patient vitals, EHR records, and clinical outcomes – into insights that drive strategy. This role sits at the center of how Cadence measures and improves care delivery at scale.

What You’ll Do

  • Build and maintain labor productivity models and workforce supply/demand forecasts that give clinical operations leadership a clear, real-time picture of staffing needs, capacity constraints, and efficiency trends across the RPM program.
  • Develop financial and operational models, including revenue forecasting and cost-per-patient analyses, that support resource planning and strategic decision-making at the executive level.
  • Explore patient vitals, EHR data, and clinician-generated data to surface insights that benefit clinical care, inform product strategy, and support care gap closure across Cadence’s patient population.
  • Build reusable analytical workflows and automation that reduce manual overhead, accelerate insight generation, and raise the quality and consistency of outputs across the analytics function.
  • Collaborate with internal stakeholders to identify data needs, define what data should be collected, and ensure metrics are consistently defined and reliable across teams.
  • Maintain and evolve Cadence’s data stack (Snowflake, Fivetran, dbt) with well-documented, scalable infrastructure — and collaborate across teams to define how data is collected, structured, and standardized as a reliable foundation for analytical work.

What You Need

  • 5+ years of experience working with SQL or other data querying languages, with hands-on experience building and maintaining analytics, reporting, and dashboarding solutions.
  • Proficiency with modern data stack tools such as Snowflake, Fivetran, and dbt, or equivalent technologies.
  • Bachelor’s degree in Mathematics, Statistics, Economics, Computer Science, or a related quantitative field, or equivalent practical experience.
  • Practical knowledge of statistics and data analysis techniques, with the ability to translate findings clearly for both technical and non-technical stakeholders.
  • Experience working with clinical or health data – including patient vitals, EHR records, or outcomes data – and familiarity with the data structures and sensitivity considerations that come with it.
  • Fluency with LLM APIs, prompt engineering, and AI-assisted development tools; demonstrated experience building or evaluating AI-powered systems in production.

Compensation

Our job titles may span more than one career level. The base salary for this role typically ranges between $160,000 – $200,000, depending on experience, skills, seniority, and business needs. In addition to base salary, this role is eligible for equity as part of the total compensation package. Actual compensation may vary by location.

Benefits & Perks

  • Competitive pay & equity*
  • Fully remote
  • Comprehensive health coverage: Medical, dental & vision
  • Paid time off
  • 401k plan + matching
  • Paid parental leave
  • Home office stipend

*benefit offerings may vary depending on job profile, job level and worker type

Cadence is committed to equal opportunity and fairness regardless of race, color, religion, sex, gender identity, sexual orientation, nation of origin, ancestry, age, physical or mental disability, country of citizenship, medical condition, marital or domestic partner status, family status, family care status, military or veteran status or any other basis protected by local, state or federal laws. 

A notice to Cadence applicants: Our Talent team only directs candidates to apply through our official careers page at https://www.cadence.care/our-team.  Cadence will never refer you to external websites, ask for payment or personal information, or conduct interviews via messaging apps. We receive all applications through our website and anyone suggesting otherwise is not with Cadence.

Senior Coordinator, Prior Authorization

Job Description

What Customer Service Operations contributes to Cardinal Health

Customer Service is responsible for establishing, maintaining and enhancing customer business through contract administration, customer orders, and problem resolution.

Customer Service Operations is responsible for providing outsourced services to customers relating to medical billing, medical reimbursement, and/or other services by acting as a liaison in problem-solving, research and problem/dispute resolution.

Job Summary

The Senior Coordinator, Prior Authorization is responsible for obtaining, documenting, and tracking payer approvals for durable medical equipment (DME) orders, including diabetes devices and other clinically prescribed supply categories (e.g., ostomy, urological, wound care). This role submits prior authorization requests through payer portals or via fax, and conducts phone-based follow-ups with payers and provider offices to secure timely approvals. The Senior Coordinator proactively manages upcoming expirations to prevent order delays, meets daily productivity targets, and adheres to quality, compliance, and HIPAA standards.

Responsibilities

  • Review assigned accounts to determine prior authorization requirements by payer and product category.
  • Prepare and submit complete prior auth packets via payer portals, third-party platforms, or fax (including DWO/CMN, prescriptions, clinical notes, and other required documentation).
  • Conduct phone-based follow-ups with payers (and provider offices when needed) to confirm receipt, resolve issues, and obtain approval or referral numbers.
  • Log approvals accurately so orders can be released and shipped; correct rejected/pending decisions by addressing missing documentation or criteria.
  • Monitor upcoming prior auth expirations and initiate re-authorization early to prevent delays on new and reorder supply shipments
  • Prioritize work to give orders a “leg up” based on aging, SLA, and payer requirements.
  • Capture all actions, decisions, and documentation in the appropriate systems with complete, audit-ready notes.
  • Ensure secure handling of PHI and maintain full compliance with HIPAA, regulatory requirements, and company policy.
  • Promptly report suspected non-compliance or policy violations and attend required Compliance/HIPAA trainings.
  • Achieve daily throughput goals (accounts/records per day) across mixed work types (portal/web, fax, phone).
  • Meet standardized quality metrics through accurate documentation and adherence to process; participate in supervisor live-monitoring, QA reviews, and 1:1 coaching.
  • Share payer/process knowledge with teammates and support a strong team culture.
  • Adapt to changes in payer criteria, portals, and internal workflows; offer feedback to improve allocation, templates, and documentation standards.
  • Perform additional responsibilities or special projects as assigned.

Qualifications

  • High School diploma, GED or equivalent work experience, preferred
  • 3-6 years of experience in healthcare payer-facing work such as prior authorization, insurance verification, medical documentation, revenue cycle, or claims, preferred
  • Proven ability to meet daily productivity targets and quality standards in a queue-based environment.
  • Strong phone skills and professional communication with payers and provider offices; comfortable with sustained phone work.
  • High attention to detail and accuracy when compiling documentation (DWO/CMN, prescriptions, clinical notes).
  • Self-motivated with strong time management; able to pace independently without inbound-call cadence.
  • Customer-centric mindset with a sense of urgency; capable of multitasking (working web/portal tasks while on calls).
  • Working knowledge of HIPAA and secure handling of PHI.
  • Experience with diabetes devices (CGMs, insulin pumps), and familiarity with ostomy, urological, and wound care product categories, preferred.
  • Knowledge of payer criteria for DME prior authorization, including common documentation requirements and medical necessity standards, preferred
  • Familiarity with payer portals and third-party platforms; experience with Grid or other work allocation tools, preferred.
  • Exposure to ICD-10/HCPCS coding and basic authorization/claims terminology, preferred,

What is expected of you and others at this level

  • Effectively applies knowledge of job and company policies and procedures to complete a variety of assignments
  • In-depth knowledge in technical or specialty area
  • Applies advanced skills to resolve complex problems independently
  • May modify process to resolve situations
  • Works independently within established procedures; may receive general guidance on new assignments
  • May provide general guidance or technical assistance to less experienced team members

Anticipated hourly range: $16.75 per hour – $21.75 per hour

Bonus eligible: No

Benefits: Cardinal Health offers a wide variety of benefits and programs to support health and well-being.

  • Medical, dental and vision coverage
  • Paid time off plan
  • Health savings account (HSA)
  • 401k savings plan
  • Access to wages before pay day with myFlexPay
  • Flexible spending accounts (FSAs)
  • Short- and long-term disability coverage
  • Work-Life resources
  • Paid parental leave
  • Healthy lifestyle programs

Application window anticipated to close: 06/20/2026 *if interested in opportunity, please submit application as soon as possible.

The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate’s geographical location, relevant education, experience and skills and an evaluation of internal pay equity.

Prior Authorization Specialist

Summary of Position:
The Care Coordination Representative is responsible for completing tasks related to assigned Care Coordination services (CCS) / Health Information Management (HIM) service. CCS services include e-Filing (electronic filing), order and referral management, insurance verifications, prior authorizations, and completing patient medical forms. The Care Coordination Representative reports directly to the Operations Supervisor. This position may be onsite, hybrid and/or remote allowing you to work from your own home office environment.

Duties & Responsibilities:
• Process assigned tasks with a focus on accuracy, efficiency, and compliance with client protocols
• Evaluate medical documents and file them electronically into patient charts
• Navigate client electronic health records(EHR)software and internal systems with ease
• Ability to handle high volumes of work with high quality and accuracy
• Utilize strong data entry and typing skills with ability to move quickly on a keyboard
• Crosstrain in multiple EHRs to provide additional team coverage when needed
• Follow pre-defined filing processes, and if needed, refer to company internal documentation, or ask your supervisor for assistance in filing the document properly
• Understand and utilize assigned clients’ protocols and Service Level Agreement
• Track your completed work to log time and transaction counts on an hourly basis or as directed by management
• Know the PGLs(Planning Guidelines) or Target Transactions per Hour for the client accounts you are working on
• Complete all work as assigned by management
• Report to management any reasons for a variance to standard, including all issues preventing or delaying planned job completion, and report any actions taken to resolve
• Study and continually reference internal documentation and protocols
• Exercise confidentiality concerning the affairs of the business and follow HIPAA guidelines and procedures; report all HIPAA violations, maintain good HIPAA practices
• Expected to provide exemplary customer service to all, including external customers, vendors, visitors, coworkers, and management, with clear and effective communication, professionalism, and courtesy while representing the company
• Attend any meetings or training as required
• Understand and comply with company/client agreed compliance standards
• Understands that this role requires specific responsibilities for protecting sensitive data
• Perform other duties, as assigned, to ensure effective operation of the department and the Company

Minimum Qualifications:
• High School Diploma or equivalent required
• Experience with health information management concepts, EHRs and/or medical terminology is a plus
• Proficient in managing a high-volume, fast-paced environment with accuracy
• Intermediate computer skills, including Microsoft Office Suite and the ability to adapt to company-specific software
• Capable of efficiently navigating multiple open programs, windows and applications
• Strong attention to detail and accuracy
• Must be able to perform physical tasks such as sitting, talking, hearing, using hands, reaching, standing, walking, driving, and occasionally lifting up to 25 lbs
• Occasional after-hours or weekend work may be required
• Ability to fulfill responsibilities in a remote capacity while ensuring access to strong/reliable internet within a designated, secure and private workspace

Job Details

Job FamilyCCSJob FunctionCCSPay TypeHourlyEducation LevelHigh SchoolHiring Min Rate15.25 USDHiring Max Rate17.50 USD