Project Manager, Platform, Project Management

Description

Location: Remote, USA

How You’ll Contribute to Our Mission

The Project Manager supports Frontline’s Platform Engineering organization by coordinating platform adoption, rollout, enablement, and cross-functional delivery activities across Identity Platform, Core Services, UI Platform, Data Platform, and AI Enablement teams.

Platform Engineering creates shared capabilities that enable product teams across Frontline to deliver customer-facing outcomes more efficiently, consistently, and securely. The Project Manager plays a critical role in helping platform capabilities move from engineering delivery into successful organizational adoption and operationalization.

This role is responsible for coordinating platform rollout activities, managing dependencies, facilitating communication across stakeholders, improving visibility into delivery and adoption efforts, and helping teams navigate organizational and operational complexity.

The Project Manager works closely with Engineering Managers, Product Managers, Architects, Technical Leads, QA Engineers, Security teams, Operations teams, and adopting product teams throughout the lifecycle of platform initiatives including discovery, planning, rollout, adoption enablement, operational transition, and continuous improvement.

This role reports to the Senior Director, Engineering – Platform.

Operating Model Expectations

Platform Engineering operates within a product-oriented delivery model emphasizing customer outcomes, continuous discovery, shared ownership, and cross-functional collaboration.

The Project Manager is expected to:

  • Support successful rollout and adoption of shared platform capabilities across Frontline product teams.
  • Facilitate coordination across multiple engineering pods, product teams, and organizational stakeholders.
  • Help create clarity, alignment, and transparency across complex cross-functional initiatives.
  • Promote continuous improvement across delivery coordination, operational readiness, adoption enablement, and communication practices.
  • Balance delivery objectives with organizational readiness, operational sustainability, and stakeholder alignment.
  • Act like an owner by proactively identifying risks, dependencies, communication gaps, and opportunities for improvement.
  • Foster a collaborative environment grounded in transparency, partnership, accountability, and shared success.

How You’ll Drive Success

Platform Rollout & Adoption Coordination

  • Coordinate rollout and adoption activities for shared Platform Engineering capabilities.
  • Partner with platform and adopting teams to support successful onboarding, integration, operational readiness, and adoption planning.
  • Help identify organizational dependencies, adoption risks, operational concerns, and communication needs.
  • Coordinate rollout timelines, readiness checkpoints, implementation sequencing, and stakeholder alignment activities.
  • Support platform enablement efforts including onboarding coordination, adoption tracking, communication planning, and organizational readiness activities.
  • Help facilitate successful transitions from initial delivery into broader organizational adoption.

Cross-Functional Project Coordination

  • Coordinate cross-functional platform initiatives spanning multiple engineering pods, product teams, and organizational stakeholders.
  • Build and maintain project plans, dependency tracking, risk management activities, status reporting, and delivery coordination workflows.
  • Facilitate collaboration across Engineering, Product, Security, Operations, UX, Data, and Customer-facing teams.
  • Proactively identify blockers, risks, dependency conflicts, communication gaps, and delivery concerns.
  • Support effective prioritization and sequencing discussions across teams.
  • Help ensure platform initiatives maintain visibility, alignment, and operational momentum.

Communication & Organizational Alignment

  • Facilitate effective communication across technical and non-technical stakeholders.
  • Help translate complex technical initiatives into understandable rollout, delivery, and adoption plans.
  • Prepare and communicate status updates, rollout readiness information, adoption metrics, dependency tracking, and project risks.
  • Support stakeholder alignment and organizational transparency throughout platform initiatives.
  • Help establish repeatable communication and coordination practices supporting Platform Engineering effectiveness.
  • Build strong collaborative relationships across engineering and product organizations.

Delivery Process & Continuous Improvement

  • Support Platform Engineering delivery practices through coordination, process improvement, and operational planning.
  • Help identify opportunities to improve platform adoption workflows, coordination approaches, and delivery effectiveness.
  • Contribute to operational readiness planning, release coordination, and organizational enablement activities.
  • Support continuous improvement initiatives related to delivery visibility, organizational alignment, communication effectiveness, and execution consistency.
  • Encourage effective collaboration and shared accountability across teams.

AI-Assisted Productivity & Operational Enablement

  • Effectively leverage modern AI-assisted productivity tooling and workflow automation technologies to improve coordination, reporting, communication, planning, and operational efficiency.
  • Utilize AI-enabled tools to improve visibility into dependencies, delivery risks, adoption activities, and organizational readiness.
  • Apply thoughtful and responsible use of AI-assisted workflows while maintaining strong standards for accuracy, governance, operational integrity, and human accountability.
  • Encourage continuous improvement and operational efficiency through pragmatic adoption of emerging technologies.

What You Bring to Help Us Grow

Required

  • Bachelor’s Degree in Information Technology, Business, Computer Science, or related field, or equivalent professional experience.
  • 5+ years of professional project management or delivery coordination experience supporting technology organizations.
  • Experience coordinating complex cross-functional technology initiatives involving multiple stakeholders and engineering teams.
  • Strong organizational, planning, dependency management, and communication skills.
  • Experience working within Agile, Scrum, Waterfall, or hybrid delivery models.
  • Experience facilitating collaboration between technical and non-technical stakeholders.
  • Strong problem-solving and operational coordination abilities.
  • Experience using project management, reporting, and collaboration platforms.
  • Strong written and verbal communication skills.

Preferred

  • Experience supporting platform engineering, shared services, or developer enablement organizations.
  • Experience coordinating rollout, onboarding, adoption, or organizational enablement activities.
  • Familiarity with cloud-native technology organizations and distributed engineering environments.
  • Experience supporting SaaS or multi-tenant software platforms.
  • Familiarity with AI-enabled productivity tooling or workflow automation platforms.
  • Experience working with geographically distributed or offshore teams.
  • Familiarity with product-oriented operating models and platform adoption challenges.

What You’ll Need to Thrive

Personal Attributes

  • Acts like an owner by taking accountability for coordination effectiveness, organizational alignment, and successful platform adoption outcomes.
  • Strong systems-thinking mindset that balances local team needs with broader organizational impact.
  • Pragmatic, organized, and execution-oriented while remaining adaptable within evolving environments.
  • Comfortable operating in ambiguity and helping teams create clarity.
  • Strong collaborator capable of building trusted relationships across technical and non-technical teams.
  • Excellent communicator capable of simplifying complexity and aligning diverse stakeholders.
  • Passionate about operational excellence, organizational effectiveness, and continuous improvement.
  • Curious, adaptable, and continuously learning.
  • A “One Team” mindset grounded in servant leadership and shared accountability.

Our Mission, Our People, Our Purpose

Frontline Education is a pioneer of school administration software purpose-built for K–12 districts. We provide innovative, connected solutions for student and special programs, business operations, and human capital management with powerful data and analytics to empower educators and administrators. We earn the trust of K–12 leaders across the U.S. by serving as a consistently high-performing, forthright partner of school districts through every dimension of the company.

We’re a group of unique and talented individuals who love what we do. We believe in servant leadership, collaboration, continuous improvement, and balancing great work with a healthy life outside of it.

Frontline embraces diversity, equity, and inclusivity and is an equal opportunity employer.

At Frontline Education, we’re reimagining what’s possible by becoming an AI-first organization, transforming how we think, work, and serve the educators who shape our schools every day. By using AI in thoughtful, practical ways, we’re creating tools that help educators save time, gain insights, and focus more on what matters most, their students.

As part of our team, you’ll be expected and empowered to build and apply AI skillsets that grow with you, because at Frontline Education, technology amplifies what matters most: the human drive to learn, improve, and make a difference.

Compensation & Benefits

The full base compensation range for this position is $100,000-$115,000. 

  • Bonus eligibility and long-term incentive opportunities
  • 401(k) with company match
  • Comprehensive health, dental, and vision coverage
  • Employee stock purchase plan
  • Generous paid time off and tuition reimbursement

Inclusion, Belonging & Equal Opportunity

Frontline Education is an equal opportunity/affirmative action employer. We aspire to have an inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join our team.

Interview Process & Data Privacy

As part of our interview process, Frontline uses video conferencing tools that include photo capture and may include automated transcription features. A screenshot or photo will be taken at the start of the interview for internal identification and record-keeping purposes only, and transcription may be used to support notetaking and evaluation consistency. These materials are used solely by our recruiting and hiring teams, stored securely, and not shared outside the hiring process. Candidates may opt out of the transcription at any time by notifying their recruiter in advance. Frontline processes this information in accordance with applicable data privacy laws and only for legitimate business purposes related to recruitment and hiring.

LUOA Electives Teacher

Liberty University Online Academy (LUOA) is a fully accredited K-12 school that exists as an extension
of Liberty University, providing an online educational option for grades K-12. An LUOA Teacher will be
responsible for teaching courses as assigned and take advantage of teaching moments and opportunities through grading assignments and emails. The Teacher will also carry out various administrative tasks dictated by their Instructional Mentor, the Faculty Support Coordinator, the Director of Faculty, or the Superintendent. These administrative tasks will include items such as course content feedback and timely submission of final grades. Teachers are responsible for evaluating and commenting with appropriate feedback on class assignments and post grades using Canvas, the LUOA Learning Management System, within 48hrs of submission. They must also reply to student messages within 24hrs with clear and concise communication. Teachers will report to their Instructional Mentor, responsible for assisting the teacher with questions concerning their administrative responsibilities.

Essential Functions and Responsibilities

1. Teach material from the approved curriculum in accordance with assigned schedule to ensure student satisfaction.

2. Assist students in achieving completion of objectives and learning outcomes.

3. Provides regular and timely feedback to students.

4. Participates in school retention initiatives by maintaining productive contact with students and getting in touch with and offering assistance to absent students.

5. Advises students in matters related to academics, attendance, and behaviors.

6. Motivates students to participate in all aspect of the educational process actively.

7. Maintains and reports student grades and attendance in accordance with university policies.

8. Available to meet with students through live conference upon student’s request.

9. Other duties as assigned.

Qualifications, Credentials, and Competencies

A bachelor’s degree in Education or related discipline with certification or the equivalent in the specific subject matter required and classroom teaching experience required. A master’s degree and online teaching experience in a K-12 program preferred. If the employee is required to travel in performing the duties and responsibilities of the position, the use of one’s personal vehicle (or LU vehicles) may be required for travel.  Proof of a valid driver’s license, an acceptable DMV record, LU Driving Approval, and liability insurance is required when driving in the performance of the employee’s position. 

Time TypePart time

LocationRemote Location

Pay Range

Teachers are typically paid between $3.12 and $6.25 per student per pay period. Actual pay can vary depending on enrollment and course subject.

The University is an Equal Opportunity Employer. We believe it is our moral and legal obligation to meet the responsibility of ensuring that all management practices regarding employees are conducted in a nondiscriminatory manner. In compliance with Title VII of the 1964 Civil Rights Act, and other applicable federal and state statutes, all recruiting, hiring, training, and promoting for all job classifications will be administered without regard to race, color, ancestry, age, sex, national origin, pregnancy or childbirth, disability, military veteran status or other applicable status protected by law, including state of employment protected classes. It is, therefore, our policy and intention to evaluate all employees and prospective employees strictly according to the requirements of the job. All personnel related activities such as compensation, benefits, transfers, job classification, assignments, working conditions, educational assistance, terminations, layoffs, and return from layoffs, and all other terms, conditions and privileges of employment will be administered without regard to race, color, ancestry, age, sex, national origin, pregnancy or childbirth, disability, military veteran status or other applicable status protected by law, including all applicable state of employment protected classes. The University is a Christian religious-affiliated organization; and as such, is not subject to religious discrimination requirements. The University’s hiring practices and EEO discrimination practices are in full compliance with both federal and state law. Federal law creates an exception to the “religion” component of the employment discrimination laws for religious organizations (including educational institutions), and permits them to give employment practice preference to members of their own religious beliefs.

E-Referral Specialist Home Health

  • This is a full-time position scheduled for 40 hours, 5 days a week.
  • Days/hours of availability: Monday-Friday from 8:30am-5pm EST.
  • Weekend (Saturday and Sunday) coverage required twice a month. When working weekends, it will allow for off days during the week.
  • Available to work 3 holidays a year. Based on business needs, additional holiday coverage may be required.

As an E-Referral Specialist you will report to the E-Referral Supervisor. You will be an important part of the referral process as this role is the initial contact point for the client or referral source to promote the continuity of care. You will be responsible for data collection and documentation, compliance, and follow up on the initial referral process and decision.

Essential Functions:

  • Monitor multiple e-referral systems to identify new referrals and manage alerts and notifications.
  • Monitor email for request to pull referrals from all applicable referral systems. Perform follow-up and manage all related communication.
  • Scan documentation to determine patient eligibility for services (service area, orders, insurance, etc.)
  • Monitor status of all referrals received, follow up with each throughout process, reports on status weekly.
  • Communicate with branch, sales, and leadership by email or phone for status updates and referral decisions.
  • Daily management of ERST log with all referrals and ROCs decisions.
  • Maintain acceptable productivity level, as determined by work assignment and departmental standards.
  • Comply with and follow all regulatory compliance areas, policies & procedures, and company best practices.


Use your skills to make an impact
 

Required Experience:

  • High School Diploma or its equivalent
  • Can type a minimum of 40 wpm
  • Comprehend and apply principles of basic math while analyzing data and generating reports
  • Proficiency with Microsoft Office applications including Word, Excel, Outlook, and Teams
  • Good logical thinking and decision-making skills
  • Can follow strict timelines
  • Communication with all levels of management
  • Can work with multiple screens/systems ensuring attention to detail
  • Time management skills and can work in a fast-paced environment
  • Must read, write and speak fluent English
  • Must have good and regular attendance
  • Approximate percent of time required to travel: 0%

Preferred Experience:

  • Experience processing incoming referrals using eReferral portals and EPIC systems.
  • 1 or more years customer service or other healthcare related experience; preference working in a home health environment
  • Knowledge of the issues related to the delivery of home health services
  • Working knowledge of Medicare enrollment and guidelines governing home health agencies
  • Associates degree

Work at Home Requirements To ensure Home or Hybrid Home/Office employees’ ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria: At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is required; wireless, wired cable or DSL connection is suggested. In certain roles, the minimum recommended internet speed required by Humana may not be sufficient for business needs. Humana reserves the right to require associates to upgrade their internet service if necessary. Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information. Travel: While this is a remote position, occasional travel to Humana’s offices for training or meetings may be required.

Scheduled Weekly Hours40

Pay RangeThe compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.$40,000 – $52,300 per year

Description of BenefitsHumana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.Application Deadline: 07-09-2026


About us
 

About CenterWell Home Health: CenterWell Home Health specializes in personalized, comprehensive home care for patients managing a chronic condition or recovering from injury, illness, surgery or hospitalization. Our care teams include nurses, physical therapists, occupational therapists, speech-language pathologists, home health aides, and medical social workers – all working together to help patients rehabilitate, recover and regain their independence so they can live healthier and happier lives.About CenterWell, a Humana company: CenterWell is a leading healthcare services business focused on creating integrated and differentiated experiences that put our patients at the center of everything we do. The result is high-quality healthcare that is accessible, comprehensive and, most of all, personalized. As the largest provider of senior-focused primary care, a leading provider of home healthcare and a leading integrated home delivery, specialty, hospice and retail pharmacy, CenterWell is focused on whole health and addressing the physical, emotional and social wellness of our patients. CenterWell is part of Humana Inc. (NYSE: HUM). Learn more about what we offer at CenterWell.com.

Client Services Specialist

Job Description

Posted Monday, July 6, 2026 at 1:00 AM

CLIENT SERVICES SPECIALIST: Lexitas provides legal and corporate services, where organized, detail‑focused professionals ensure responsive client support and accurate coordination.

LOCATION: This is a full-time, Remote position. Lexitas provides a fully equipped home office setup, including a company-issued laptop.

PAY RATE: $20-$22/hr

BENEFITS: Medical, dental, and vision coverage; 401(k) with company match; paid time off and paid holidays, company paid maternity, baby bonding and military leave.

Join a High-Growth Legal & Corporate Services Leader

ABOUT THE ROLE:

As a Client Services Specialist, you’ll be the first line of communication between Lexitas and our legal clients—ensuring high-touch support through timely email correspondence, order fulfillment, and client onboarding. This role is pivotal in managing new client integrations, responding to daily client inquiries, and coordinating across departments to ensure smooth delivery of services. You’ll thrive in this role if you’re organized, proactive, and dedicated to exceptional client service.

Lexitas is a rapidly growing national provider of legal and corporate support services, including court reporting, medical record retrieval, process service, registered agent services, and corporate filings. Our mission is to deliver unmatched service with integrity, professionalism, and responsiveness.

KEY RESPONSIBILITIES:

  • Serve as the primary email contact for new and existing clients, ensuring timely, accurate responses.
  • Onboard new clients and users into Lexitas systems and introduce them to our online client portal.
  • Manage data entry tasks, including job orders, new attorney/firm profiles, locations, and client preferences.
  • Coordinate and schedule deposition services across departments.
  • Monitor job queues and backlogs, update case statuses, and send daily job entries.
  • Collaborate with sales and operations to support lead generation, resolve client concerns, and ensure job execution.
  • Generate and distribute client job reports and confirm billing accuracy.
  • Support the call queue when needed and assist with after-hours availability on a rotating basis.
  • Maintain confidentiality and compliance with HIPAA regulations for handling legal and medical records.

WHAT WE’RE LOOKING FOR:

  • Exceptional attention to detail and a strong sense of accountability.
  • Ability to manage multiple priorities in a fast-paced environment.
  • Strong data entry and typing proficiency with a focus on accuracy.
  • Outstanding verbal and written communication skills.
  • A positive, client-first attitude with excellent customer service instincts.
  • Team-oriented mindset with the flexibility to adapt to shifting priorities.
  • Proficiency in Microsoft Outlook, Word, Adobe Acrobat, and standard office tools.
  • Knowledge of legal terminology or deposition notices is a plus.

QUALIFICATIONS:

  • High school diploma or equivalent required.
  • 1+ year experience in litigation services, legal support, or a customer service role.
  • Understanding of HIPAA compliance is preferred but can be trained.
  • Reliable attendance and strong work ethic.
  • Flexibility to work occasional overtime or on-call shifts as needed.

SUPERVISORY RESPONSIBILITIES

This role is not a supervisor position.

LANGUAGE SKILLS

Ability to effectively present information and respond to questions from internal and external customers whose first language is English.

CERTIFICATES, LICENSES, REGISTRATIONS

None

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle or feel objects, type and use mouse; reach with hands and arms; and talk and/or hear. The employee is required to sit for extended periods of time.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

While performing the duties of this job, the employee regularly works in an office environment in a clerical environment. This role routinely uses standard office equipment such as computers, phones, photocopiers and filing cabinets.

TRAVEL REQUIREMENTS

No travel is expected for this position.

OTHER DUTIES

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to the job at any time with or without notice.

AAP/EEO STATEMENT

Lexitas prohibits discrimination based on race, religion, gender, national origin, age, disability, veteran status, marital status, pregnancy, gender identity, sexual orientation or any other legally protected status.

EOE Employer/Vet/Disabled

If you require reasonable accommodation in the application process, please contact Human Resources at [email protected] for assistance.  All other applications must be submitted online.

Job Details

Pay TypeHourlyHiring Min Rate20 USDHiring Max Rate22 USD