by twochickswithasidehustle | Jul 20, 2021 | Uncategorized
Fetch Rewards is an equal employment opportunity employer.
The Role!
Fetch has a culture to continuously challenge ourselves to do better, and improving the product will improve the user experience. One area of focus is scanning accuracy and the integrity of the receipt data which powers the user experience. The Data Integrity Specialist will contribute to our continuous improvement by scoring the accuracy of receipt scans, building catalogs, and ultimately help drive a better user experience.
Primary Responsibilities
- Review and compare spreadsheets of data with photos of the receipt to evaluate accuracy of OCR transcription, categorization, and matching.
- Create scorecards to measure the accuracy of receipt scans, for a variety of data points including merchant name, date, total, purchase items, item price, etc.
- Work with engineers and data scientists to create a catalog of products and restaurant menus through web scraping, manual searches, and data entry.
- Identify and escalate data inaccuracy trends as opportunities for improvement.
- Drive accuracy improvements by creating lists, shopping for, and cataloging products.
Performance Measures:
We know we’re both succeeding when…
- You successfully complete scorecards to measure the accuracy of receipt data
- You efficiently contribute to the creation of catalogs of merchants, products, and menus
- Your work drives and increase in Fetch’s overall receipt scanning accuracy
- You take ownership of the success of the data integrity practice, while identifying opportunities for improvement in processes, systems, tools, etc.
Skills and experience we believe you will need for this position
- Strong organization skills to keep track of multiple data points simultaneously.
- Comfort using Excel or Google Sheets to organize and structure data
- Attention to detail and ability to stay diligently focused while reviewing spreadsheets of receipt data
- Ability to identify trends and commonalities in sets of data.
- Excellent time management skills with the ability to balance many projects at one time
- Strong sense of autonomy, while still working well within a team setting
- Familiarity with grocery products preferred
Pay is $18 hourly.Â
APPLY HERE
by twochickswithasidehustle | Jul 20, 2021 | Uncategorized
At Relocity, we are working with a growing list of global partners that require reporting on our mutual clients to ensure client success. This person would work closely in reporting to our partners on the work being done by our personal hosts. Alongside partner reporting, this person would be working directly with our new proprietary platform to onboard new clients and effectively communicate with partners to make sure everything is in tip-top shape to pass along to the client service team.
Beyond these core duties, this position will give you the opportunity to wear many hats. As we grow, new duties and projects come onboard that the operations team is involved in. We are looking for someone who is able to work quickly and is constantly finding ways to optimize and improve processes to leverage their output, while never sacrificing the quality of their work.
Scope of Role
- Accurate and timely data entry into Relocity’s software platform
- General administration duties in support of the team
- Ongoing monitoring and organization of operational emails across team
- Prepare daily, weekly and monthly reporting
- Dispatch allocation of client support hours, including careful consideration of team’s availability
- Scheduling and coordinating meetings interviews events and other similar activities
Skills and Qualifications
- Bachelor’s degree preferred
- Strong IT skills, highly proficient in Excel and G suite
- Willingness to learn new skills and systems
- Excellent organizational skills, be methodical, with strong attention to detail
- Passion and driven to succeed in a fast-paced environment
- Self-starter with ability to multi-task successfully
- Experience working in a tech environment beneficial
- Excellent written and verbal communications skills
Company Benefits
- Highly competitive hourly rate
- Paid Time Off
- Health, Dental, Vision Insurance
- 401k
- Flexible Remote/Work from home schedule
APPLY HERE
by twochickswithasidehustle | Jul 20, 2021 | Uncategorized
DAX RESEARCH TRANSCRIPTIONIST OVERVIEW:
To annotate conversational recordings including contractions and interjections and ensure every bit of conversation is captured in the document along with the appropriate timestamps. Should have attention to detail filtering out extraneous noises, unrelated comments, stutters, or false starts in the conversation. The annotations are used for machine learning in helping better the quality of the ASR engine, so the accuracy of the document and details of timestamps are very vital.
RESPONSIBILITIES:
- The specialist is expected to transcribe the physician-patient encounter in an ambient setting.
- To capture every utterance and timestamp of each dialogue with very high accuracy within the guidelines provided for this transcription, for machine learning.
- Do cross-annotate, will review the work done by other specialist as a second review.
- To correct punctuation marks in a series of short medical report texts dictated by doctors.
- To ensure maximum consistency in annotating various types of voice requests, including the concepts associated with each intent.
- Formats reports according to DAX Research guidelines.
- Adapt seamlessly to changes in training process
QUALIFICATIONS/WORK EXPERIENCE REQUIREMENTS:
- Knowledge of medical terminology, AHDI guidelines and procedures.
- Knowledge of medical transcription guidelines and practices.
- Ability to operate designated word processing, dictation, and transcription equipment, and other equipment as specified.
- Ability to access appropriate reference materials.
- Excellent listening skills and ability to understand diverse accents and dialects and varying dictation styles.
- Ability to work under pressure with time constraints.
- Ability to use excellent English grammar and spelling.
- Ability to speak, read and write the English language fluently.
Pay Rate: $17/hour
At Nuance, we’re committed to taking care of you with comprehensive benefits and rewards.
APPLY HERE
by twochickswithasidehustle | Jul 19, 2021 | Uncategorized
Our support representatives provide customer service to resolve technology challenges through a series of troubleshooting activities and knowledge-based research in a virtual call center environment.
What Your Virtual Work Environment Looks Like
- A private workspace with locked door in your permanent residence
- Quiet environment free of background noise and interruptions
- A secure workspace free from cell phones/video devices
- Arrangements for dependent care and other obligations
What You’ll Love About Us
- Paid rate starting at $15.75
- Earning potential up to $17.75/hour after successful completion of the full Continuity Model
- You may be eligible for medical; dental & vision benefits 30 days after 90 days of employment. More information regarding benefits can be found by visiting this website.
- Paid Time Off and Paid Holidays available for eligible employees
- Explosive growth opportunities with 99% of promotions internally, opportunities to join our Quality Assurance, Training and Leadership teams
What You’ll Do Every Day
You’ll interact with up to 3 customers at a time using various media channels; those channels may include inbound calls, inbound chats, or outbound calls, as dictated by business need. You will be expected to start by supporting the level 1 queue and quickly enhancing your skillset by supporting more advanced queues. These enhanced skill sets will take place within 30-60 days of employment. Further skillset enhancements into second level support may be required based on business needs.
- Locating music, apps, and movies on various devices
- Billing issues
- Fraud management
- Product feature inquiries
- Resolving username and password difficulties
- Troubleshooting email, wi-fi connectivity and web browser issues
- Navigating customers through various apps
- Data back-up, sharing & synchronization troubleshooting
- Verifying proper hardware and software configuration and set up
- Diagnosing and resolving issues including internet connectivity, email, application downloads, and more
What We’ll Love About You
- Regular, consistent, and punctual attendance.
- Must be able to work a full-time schedule, 38 hours a week at minimum, including nights, weekends, holidays, variable schedule(s) and overtime as necessary.
- Must be able to work a 3rd shift between 9pm – 9am CST
- Must have prior overnight work experience
- Must be able to work in a fast paced, structured, dynamic environment and high transaction environment, with the ability to maintain composure in stressful situations and manage and diffuse angry or upset customers
- Possess a strong work ethic with a stable work history
- Great communication skills
- Desire a long-term career with growth
- Openness to feedback and willingness to improve
- Familiarity with iOS and/or MacOS, or comparable technology, is preferred
What You’ll Need
- High School Diploma or GED
- Must be 18 years or older except where prohibited by law
- Minimum 6 months of customer service experience
- Legal authorization to work in the US
- High speed internet services
by twochickswithasidehustle | Jul 19, 2021 | Uncategorized
Our support representatives provide customer service to resolve technology challenges through a series of troubleshooting activities and knowledge-based research in a virtual call center environment.
What Your Virtual Work Environment Looks Like
- A private workspace with locked door in your permanent residence
- Quiet environment free of background noise and interruptions
- A secure workspace free from cell phones/video devices
- Arrangements for dependent care and other obligations
What You’ll Love About Us
- Pay Rate at $14.75
- Earning potential up to $17.75/hour after successful completion of the full Continuity Model
- Options for medical, dental, and vision coverage. More information regarding benefits can be found by visiting this website.
- Paid Time Off and Paid Holidays available for eligible employees
- Explosive growth opportunities with 99% of promotions internally, opportunities to join our Quality Assurance, Training and Leadership teams
What You’ll Do Every Day
You’ll interact with up to 3 customers at a time using various media channels; those channels may include inbound calls, inbound chats, or outbound calls, as dictated by business need. You will be expected to start by supporting the level 1 queue and quickly enhancing your skillset by supporting more advanced queues. These enhanced skill sets will take place within 30-60 days of employment. Further skillset enhancements into second level support may be required based on business needs.
- Locating music, apps, and movies on various devices
- Billing issues
- Fraud management
- Product feature inquiries
- Resolving username and password difficulties
- Troubleshooting email, wi-fi connectivity and web browser issues
- Navigating customers through various apps
- Data back-up, sharing & synchronization troubleshooting
- Verifying proper hardware and software configuration and set up
- Diagnosing and resolving issues including internet connectivity, email, application downloads, and more
What We’ll Love About You
- Regular, consistent, and punctual attendance.
- Must be able to work a full-time schedule, 38 hours a week at minimum, including nights, weekends, holidays, variable schedule(s) and overtime as necessary.
- Must be able to work a 2nd shift between 1pm – 1am EST
- Must be able to work in a fast paced, structured, dynamic environment and high transaction environment, with the ability to maintain composure in stressful situations and manage and diffuse angry or upset customers
- Possess a strong work ethic with a stable work history
- Great communication skills
- Desire a long-term career with growth
- Openness to feedback and willingness to improve
- Familiarity with iOS and/or MacOS, or comparable technology
What You’ll Need
- High School Diploma or GED
- Must be 18 years or older except where prohibited by law
- Minimum 6 months of customer service experience
- Legal authorization to work in the US
- High speed internet services
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