by twochickswithasidehustle | Aug 23, 2021 | Uncategorized
Job Description
About Conduent
Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments – creating exceptional outcomes for our clients and the millions of people who count on them.
You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.
Job Description
Document Review Work from Home $14.00/hr.
Hours of operation are 9:00 AM until 9:00 PM 7 days a week. A typical work week is 5 days a week, 8 hours with one of the days being a Saturday or a Sunday.
Job Track Description:
- Reviews applications to determine eligibility for a government program
- Performs tasks based on established procedures.
General Profile
- Entry-level position with limited requirements for licenses, training, and certifications.
- Applies experience and skills to complete assigned work.
Problem Solving
- Ability to problem solve, self-guided.
- Evaluates issues and solutions to provide the best outcome for the client and end-users.
- Has limited opportunity to exercise discretion.
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by twochickswithasidehustle | Aug 23, 2021 | Uncategorized
Job Description
The Quality Analyst is responsible for ensuring compliance and production standards are consistently maintained. The QA will partner with the supervisor to evaluate team members based on QA trend reporting to provide effective coaching/feedback to agents where applicable. QA’s will be expected to measure daily team performance and quality standards based on established call center metrics and benchmarks.APPLY NOWSHARE THIS JOB:
Responsibilities
- Evaluate recorded calls to identify areas of service delivery that did not meet performance standards
- Provide timely feedback to Quality Manager, Call Center Operations, Call Center Leadership and assigned Agents
- Provide timely coaching to agents in conjunction with Supervisor to ensure continuous improvement
- Collaborate with Quality team to maintain quality standards and ensure proper evaluation methodology
- Ensure compliance with BroadPath, Client, and HIPAA Regulation
Basic Qualifications
- Experience measuring employee performance including coaching to call center metrics
- Must have strong technical skills (Microsoft Windows, keyboarding skills, strong systems aptitude, etc.)
- Excellent verbal and written communication skills
- Ability to remain focused and productive each day though tasks may be repetitive
Preferred Qualifications
- Previous successful Work at Home experience
Our Quality Analysts will enjoy the following benefits:
- Paid Training & Weekly Pay!
- Access to BroadPath’ s Limited Medical Plan starting first of the month after 60 days of employment. After one (1) year of full-time employment, you will receive access to our Major Medical Plan and 401k
- Bhive kit; includes web camera which allows you to join our Connected Culture!
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by twochickswithasidehustle | Aug 23, 2021 | Uncategorized
Job Types: Full-time, Contract
Pay: $18.00 – $22.00 per hour
We are seeking multiple experienced Data Entry Specialists to support our client, the NIH. The individual must be able to effectively Methodically review completed work, checking for computation errors or duplicate values before submitting the final product.
This position is fully remote, but candidates must live on the east coast.
This is an 8 month contract.
Duties will include but are not limited to:
- Submit information into spreadsheets, databases, and customer relationship management systems
- Perform searches on websites for information
- Examine reports and sheets of data
- Obtain further information for documents that are deemed incomplete
- Preserve detailed records of tasks, files, and progress
- Correct, verify, and delete non-required data and combine data from several different sources
- Transfer data from paper formats into computer files or database systems using keyboards, data recorders, or optical scanners
- Type in data provided directly from customers
- Create spreadsheets with large numbers of figures without mistakes
- Verify data by comparing it to source documents
- Update existing data
- Retrieve data from the database or electronic files as requested
- Perform regular backups to ensure data preservation
- Sort and organize paperwork after entering data to ensure it is not lost
Requirements:
- 5+ years of data entry experience
- Experienced with Excel
- Must have good customer service and client interfacing skills
APPLY HERE
by twochickswithasidehustle | Aug 23, 2021 | Uncategorized
Description
Little Sleepies is a rapidly growing e-commerce business specializing in sleepwear for children and their families. Providing a great customer experience is a critical part of our brand and we are looking for a full time Customer Support Specialist to continue supporting this mission!
This position is remote, so our ideal candidate:
- Has experience working from home and can be anywhere in the US.
- Is a quick learner and self starter.
- Is a great problem solver with a friendly and positive attitude.
- Is able to apply deductive reasoning to new issues based on past instruction.
- Is proficient at multitasking.
- Is prepared to handle a constant flow of emails/messages from customers and team members at times of high volume.
- Has previous customer service experience and Shopify experience (but not required).
- Is comfortable with social media platforms including Facebook and Instagra
- Job responsibilities/role:
- Become intimately familiar with our product line, website and common customer concerns.
- Learn the ins and outs of our Help Desk software, Shopify Plus, and our Warehouse Management Software.
- Answer customer questions, assist with order modifications, and resolve any customer concerns in a friendly and professional manner.
- Work one on one with customers to provide solutions to problems.
- Work virtually with our shipping team and shipping providers to help resolve issues with customer shipments.
- Keep detailed notes/organizations of customer interactions, and following up with customers or team members as needed.
Requirements
- A passion for providing outstanding customer service.
- Strong written communication skills.
Benefits
- Company discounts
- Permanently remote position
- Medical, dental & vision insurance
- 401k with profit sharing
APPLY HERE
by twochickswithasidehustle | Aug 23, 2021 | Uncategorized
Real Vision helps people understand the complex world of finance, business, and the global economy, with real in-depth analysis, by real experts through the power of our community. We’re on a mission to democratize the very best financial intelligence for all.
The Proofreader will be responsible for reviewing digital and video marketing, website, and editorial projects, ensuring clear and consistent messaging that is error-free and grammatically correct. The proofreader will help Real Vision establish the company style guidelines and once done, proof/review according to the established guide.
You’ll work on things like:
- Reviews and corrects marketing and editorial materials (written and video) for
- spelling and grammatical errors and
- formatting consistency
- Assists in establishing style guidelines
- Monitors consistency of all material — written and video — within style guidelines
- Fact-checks data, links, and names within marketing and editorial materials
- Provides suggestions for copy edits when appropriate
- Clarifies and discusses with the Marketing Operations Manager, Head of Product
- Marketing, Chief Content Officer, or content owner any questions they may have on the proofing
- Performs other proofreading and communication duties
We’re looking for someone with:
- 1-3 years of experience proofreading or copy editing in the financial industry
- Computer proficient with Microsoft Office (Word, Excel, PowerPoint, and Outlook)
- Ability to multitask
- Excellent communication skills
APPLY HERE
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