Data Quality Assurance Specialist

Introduction

As a Data Quality Assurance specialist, you will be part of an operations team that helps to ensure school partners, teachers, and students have accounts configured for success and stakeholders have the data insights they need to make informed decisions. This role involves contributing to various projects including school account and system set up, reoccurring and ad hoc reporting, customer and technical support, and other tasks to help provide a world-class customer experience.

About Edgenuity

Imagine a world where all children have an equal opportunity to acquire an excellent education. That`s the Edgenuity mission. Founded in 1998, today Edgenuity partners with schools to provide award-winning curriculum to millions of students in school districts across the U.S., and we`re growing! As the leading provider of digital curriculum and instructional services, Edgenuity empowers students, educators and school districts to achieve success in a variety of online and blended learning models.

A Day in the Life as a Data Quality Assurance Specialist

As a Data Quality Assurance Specialist, you will help with a variety of projects and task. Some of these task might include creating new teacher sections within the student information system, reviewing workbook order request and submitting orders for processing, generating a report of enrollments that failed to successfully activate from the SIS to LMS and taking action to proactively resolve errors, importing a file with a list of new students, and generating a usage report of course enrollments taken during a semester for billing purposes.

Qualifications

–          Self-starter with strong organizational and time management skills, self-directed and able to handle multiple priorities with demanding timeframes.

–          Highly motivated, customer centric with excellent detail/accuracy, verbal and written communication skills.

–          Ability to work collaboratively with colleagues and staff to create a high-quality results-driven, team-oriented environment.

–          Typing 40wpm. Proficient in Microsoft Excel, Word, and Outlook

Compensation

$17.00 per hour to start. We offer a very competitive salary and excellent benefits choices, including 10 health, 6 dental, and 4 vision plans to choose from and a variety of ancillary benefits. We contribute to an employee`s HSA account and 401(k), and provide at no cost to employees; life insurance, short-term disability, and long-term disability. But even more importantly, we`re a great place to work!

Work Schedule

This is a full-time work from home position with a typical schedule of Monday through Friday 9 A.M to 5 P.M.

APPLY HERE

Data Entry

Summary: This is a temporary assignment lasting approximately 4 months. The temporary employee will be use Data Entry skills to ensure that all healthcare accounts assigned are worked both accurately and timely. These functions are performed in accordance with applicable laws and regulations, as well as in compliance with all policies and procedures.

Responsibilities:

  • Assisting in maintaining inventory within assigned queue with no backlogs and ensuring daily productivity standards of assigned accounts are met.
  • Update insurance eligibility and coverage benefits on assigned accounts in order to support hospital billing of clean claims to insurance companies.
  • Accurately and update patient / insurance demographics
  • Assist on special projects as assigned, such as missing payment research, etc.
  • Documenting accurate and appropriate notes on corresponding systems as needed.
  • Performs other related job duties as required.

Education, Experience and Competencies, Requirements:

  • Ability to work remotely
  • Knowledge of healthcare insurance benefits, eligibility and patient liability conditions.
  • Intermediate skills in Microsoft Office (Word, Excel, Outlook)
  • Hospital Patient Accounting System knowledge preferred (EPIC and/or Artiva)

APPLY HERE

Content Moderator

About the Role: 

We are looking for a talented individual to work on the team that keeps content flowing at RealSelf. As a Content Moderator, you will be responsible for ensuring that user-generated content (including reviews of medical procedures and doctors, questions, and discussion forums) is moderated and published in real time, allowing RealSelf community members to make smarter, informed decisions about their healthcare choices.

In this role you will:

  • Moderate user-submitted content for adherence to RealSelf guidelines
  • Contact customers and help them clarify or revise incomplete or inappropriate content
  • Maintain empathy for the customer experience, providing guidance to ensure they have an easy, personal and trusted experience on RealSelf
  • Meet and exceed personal and team metrics for processing times, quality, volume, and more
  • Categorize and tag content so users can easily find what they need
  • Safeguard the community from spam/scams and content that violates RealSelf guidelines
  • Find and advocate for efficiencies and product improvements that make RealSelf easy, personal and trusted for consumers
  • Troubleshoot and report bugs
  • Support customers through chat and email support channels
  • Summarize and escalate complex issues to the management team
  • Stay up-to-date with modern beauty, treatments, conditions and healthcare trends

Other duties, responsibilities and activities may change or be assigned at any time with or without notice.

About You: 

This role requires an individual with a unique passion for working quickly and efficiently through a volume of work. You are intrinsically motivated by quality and quantity in your work, without sacrificing empathy for every customer you contact. If the best part of your day is putting your headphones on and tackling a to-do list, this is the role for you.

Customers on our site are taking a highly personal journey to improve how they look and feel. You’re the person at RealSelf who will help them share their experiences and find their voice in the community.

The ideal candidate will have prior experience in a detail-oriented environment focused on efficiency, like data entry, inventory or other data processing environments. A demonstrated ability working with customers and/or data in sensitive areas like healthcare or finance is a plus. The successful candidate will also be able to work collaboratively within the operations team and across the company.

You may be the right fit if you have: 

  • The ability to focus on a repetitive task for several hours without sacrificing quality or speed
  • Fantastic time management skills and a drive to “get things done”
  • Fast and efficient reading and comprehension skills
  • Strong written and verbal communication skills
  • Excellent typing ability and data entry skills
  • The ability to retain information and pivot quickly when processes change
  • Diplomacy skills that you use to convey difficult information to others
  • Discretion around sensitive content on the site (e.g. nudity, medical conditions)
  • Strong prioritization skills

Work Environment:

This fully remote role is open to candidates in most states. Working remotely from a primary residence outside the United States is currently not permitted.

We believe in inclusiveness, equal pay, and giving back. With COVID-19 we have become a more remote and distributed workforce that understands the value of internal connections and collaboration across all teams. 

Billing Processor

Billing Processor

Shift: 7am-4pm MST

Description:

Do you enjoy working in a fast paced work environment with lots of room to grow?

Our Billing Processors accurately and proactively maintain new and current customer records, finalize past customer accounts, and aide in monthly reporting. We value taking initiative here at Conservice, so an ability to self-manage to meet deadlines is a high priority. If you’re looking for an opportunity to use your problem-solving skills in a professional environment, then apply to be a Billing Processor!

Responsibilities:

A normal day in this job involves:

  • Gathering utility bill information and inputting data into Conservice software.
  • Verifying accuracy of bills by running quality checks.
  • Auditing community vacancy reports to verify up-to-date occupancy.

Required Skills:

You should consider applying if:

  • During stressful situations, you remain composed and think on your feet.
  • Able to explain complex ideas using clear, professional language.
  • An advanced attention to detail is one of your strengths.
  • Capable of independently analyzing and reasoning to make unaided decisions.
  • Comfortable using a computer, Google Drive, and Excel.

APPLY HERE

Data Entry Specialist (Contract)

We’re now hiring a Data Entry Specialist to support our sales team on a 6 month to 1 year contract basis.

Who You Are

You are personable, organized, thorough and comfortable working independently.  Time management is one of your strengths!  You bring a keen eye for detail and the ability to stay interested and engaged in routine tasks. You are looking to learn all you can about how a business runs in order to further your professional development.

What You’ll Do 

  • Enter sales data into Loopio in an accurate and timely manner
  • Partner with other groups in the organization to obtain information needed to complete Loopio questionnaires
  • Develop, follow, and educate the team on data entry processes in Loopio
  • Provide timely and consistent back end support for day to day sales and operations tasks
  • Ensure integrity of data in Loopio, as well as Salesforce, Confluence, and Seafile as needed

Why Bishop Fox

Bishop Fox offers competitive salary, training, flexible schedules, and a one-of-a kind environment. If you’re looking for opportunities to grow professionally, this is the place.  You will work side-by-side with a very talented group of cyber security professionals in delivering a killer customer experience and meeting our aggressive growth goals.

Your Experience

The following is a list of skills and traits that describe you. If you have most of these, we’d like to speak to you:

 Accomplishments and Expertise

  • Effective written and verbal communication skills.
  • Detail-oriented and excels at prioritization and multi-tasking.
  • Strong problem-solving skills identifies information needed to clarify a situation and seeks that information from appropriate sources.
  • Results oriented: has a sense of urgency about getting work completed.
  • Identifies opportunities to improve processes and workflows.
  • Navigates unusual hours and last-minute requests with flexibility and calm.
  • Team player mentality with the ability to work as a self-motivated individual contributor.
  • Able to successfully work within a matrixed environment.
  • Well-versed in Microsoft Office Suite.

APPLY HERE