by twochickswithasidehustle | Sep 15, 2021 | Uncategorized
Your Role…
Overall Purpose and Main Objectives:
Oversee the maintenance of purchase orders and data for a selected group of vendors, while assisting Inventory Control Specialist with placing orders and communicating with vendors.
Responsibilities:
- Create purchase orders in various systems
- Contact vendors to obtain information regarding purchase order due dates, costs, etc.
- Daily data entry to maintain sku or purchase order information
- Send order confirmations to vendors
- Resolve invoicing issues in a timely basis
- Resolve EDI error issues between the company and vendor
- Work with Retail stores and/or Distribution Centers to resolve discrepancy issues
- Work various reports pertaining to purchase orders or system information
- Follow and support departmental policies and procedures
- Other duties as assigned
Qualification Requirements:
- Proficiency in Windows, Excel, and Word
- Ability to train in AS400 (specifically Commercial Ware and JDA MMS)
- Strong verbal and written communication skills
- Flexibility in schedule to meet deadlines
- Handle and coordinate multiple tasks at once
- Ability to work well alone or with others with minimal supervision
Education and Experience
- High school diploma or equivalency required
APPLY HERE
by twochickswithasidehustle | Sep 15, 2021 | Uncategorized
At WHOOP, we’re on a mission to unlock human performance. WHOOP empowers users to perform at a higher level through a deeper understanding of their bodies and daily lives.
As a Social Media Support Representative you will monitor Twitter, Instagram, Facebook and other social platforms to identify and respond to posts that require assistance from the WHOOP Membership Services Support Team. You will provide direction, support and ensure all members are addressed in a timely manner and provide world class service & assistance.
This is a full-time remote position with shift times that will change on a quarterly basis. Shift times will vary within the normal hours of business operations. Some shifts may include night times and/or weekends.
The pay rate for this position is $18/hour, with opportunities for overtime. WHOOP will provide all the necessary equipment, including a WHOOP strap and membership. WHOOP offers competitive benefits, including generous PTO and Recovery days. Opportunities for growth and development within the company.
Responsibilities:
- Assist with customer inquiries and escalations via Twitter, Facebook, Facebook Groups, and Instagram within our Social Media platforms
- Ensure maximum member satisfaction through precise, timely, and on brand interactions across all platforms
- Identify product opportunities to improve the member experience and assist in preparing and delivering proactive messages to the member as appropriate
- Research and escalate problems and issues when appropriate, log bugs, and troubleshoot technical problems and direct members as necessary
- Provide feedback to management regarding changes and updates; including upgrades, functionality and member support issues
- Pinpoint emerging member trends in real-time to elevate as call-to-action/user-generated brand engagement opportunities
Qualifications:
- 1+ years of experience in customer service or account management supporting a product/solution; social platform experience (Facebook, Facebook Groups, Instagram, Twitter, etc.)
- Ability to work remotely with reliable internet access
- Contemporary understanding of social media channels and best practices, including, but not limited to Instagram, Facebook, Facebook Groups, Twitter, and Tiktok.
- Experience in B2C social media marketing and understanding of the difference between professional and personal use
- Competency in SMMS and intelligence tools, Sprout Social preferred
- Ability to research and provide a timely response to member issues
- Demonstrated comfort working with multiple tools simultaneously
- Demonstrated collaboration skills and excellent organizational and communication skills
- Ability to thrive in a dynamic, fast-paced, team-based environment
- Ability to flourish within a startup environment and adapt to change
NOTE: The qualified applicant must reside in one of the following states to be considered: AL, AZ, CO, CT, D.C., FL, GA, IN, MA, ME, MD, MN, MO, MS, NC, NJ, NH, NV, OH, OR, OK, PA, SC, TX, UT, VT, VA, WA, WI.
APPLY HERE
by twochickswithasidehustle | Sep 15, 2021 | Uncategorized
ModSquad has partnered with multiple top tier brands/clients across the globe and we need the best of the best in Ticket Customer Support! Do you have a Ticket Customer Support background?Do you enjoy work-from-home and flexible schedules?ModSquad is seeking Mod Contractors to join our network! If you want the chance to work gigs on the coolest of client projects… then ModSquad is the place for you!! Our clients are strictly Top Tier whose product offerings and services are hip, contemporary and very current. You will instantly know who they are and very likely use them yourselves. Their customers expect the best service and support and that’s where we come in. Our Mods bring super skills, a positive attitude and great vibe to project work everyday. Mods assist and guide customers to the right answers, solve concerns and are the GPS for customers to understand and optimize the best use of a client’s product or services. Project gigs available now and more are on the horizon.
This project involves delivering customer support and technical support via email, for users of a dating site. This is a challenging, but rewarding, project!
Hours:Flexible timesEspecially seeking availability Friday – Sunday.
Commitment:10 hours per week90 days
What’s In It For You:
- The potential to work with some of the coolest clients around the world like the NFL, Vimeo, and Topps!
- Flexible self-scheduling
- Access to ‘Hot Gigs’ postings exclusive to the Mod Network
- Work from home
- Competitive hourly rate – Discussed during your first interview
- Paid orientation
What We Are Looking For:
- great at troubleshooting
- great at providing excellent customer service
- familiar with Zendesk
- able to work 10-15 hours per week although more is welcome
- reliable with no history of attendance issues
- able to be self-sufficient, think & write critically, and has excellent written communication skills
- familiar with or have used some form of dating apps
- able to commit to a minimum 90 day period on the project
- able to access an Android or IOS device that can run the app
Workspace Requirements:
- Dedicated laptop or desktop computer with Windows 10 or above (Please note: A Chromebook is not sufficient for ModSquad projects.)
- Quality headset
- Quiet workspace to take calls
- Willingness to install MSQ security software and 2FA app on phone
***PRO TIP***: Take your time and make sure you do a thorough job in completing your application. Your responses should be grammatically correct and comprehensive. This will greatly increase the probability of scoring an interview!
Please note: A Chromebook is not sufficient for ModSquad projects.
APPLY HERE
by twochickswithasidehustle | Sep 15, 2021 | Uncategorized
JOB DESCRIPTION
Interested in online communities, internet culture, and working with kids? We’re seeking community moderators to work with the Scratch Team. Scratch Moderators help keep Scratch a safe, trusted, and friendly environment.
Millions of children (ages 8 and up), from around the world, create and share thousands of projects in the Scratch community each day. Moderators will gain valuable experience working online with youth in a creative, interest-driven setting.
RESPONSIBILITIES
- Promote the values and core ideas of the Scratch project (such as inclusiveness, creative collaboration, and constructive feedback)
- Review reported users, projects, studios, and comments for appropriateness on the Scratch website
- Work with young people to help them understand what they did that breaks our Community Guidelines
- Determine when a person is or isn’t likely to be able to participate constructively in the Scratch online community
QUALIFICATIONS
- Active participation in online communities, forums, or social media
- Excellent writing and communication skills
- Comfortable learning to use new software and websites
- Strong online research skills
- Good judgement and ability to consider issues from multiple perspectives
- Able to work well independently, manage your time well, and stay focused while working remotely
- Able to work well as part of a team and participate in group discussions
- Not required, but nice to have: ability to read and write in multiple languages
This remote work can be done 24/7, with a set schedule which fits your life. Starting pay is $15 per hour. All candidates must be at least 18 years old and have authorization to work in the United States.
To apply, send a copy of your resume, links to one or more of your online presences, and cover letter to [email protected].
by twochickswithasidehustle | Sep 15, 2021 | Uncategorized
Have you ever fancied working in the social media industry but didn’t know where to start?
Are you savvy with social media?
Do you have great English written communication skills?
Answered YES to all of the above? Then, we want to meet you!
The Social Element is not your typical social media agency. Our number one focus is to provide business solutions for global clients through true human interactions driven by data and insights. We use insights to form strategy, then execute across all areas of social, including content, customer service, listening, reporting, and crisis management. We pride ourselves in having exceptional talent in our business. As the pioneers of social, we stay at the forefront by constantly creating, learning, and guiding.
Our relationships with our clients are true partnerships as we become an extension of their team: trusted, committed, leading.
Currently, we are looking for an English speaking Moderator located in United States to support our clients’ brands and make sure their online reputation is kept safe at all times. In this role, you’ll moderate user-generated content on allocated client sites, and write and post client-approved responses where required. You’ll be reviewing strong graphic images, and written content that violates the guidelines of the community. You’ll be also escalating content that falls within escalation processes (eg. child safety, bomb threats).
JOB IS FOR YOU IF
- Fluency in written and spoken English.
- You are a social media enthusiast. You are confident with digital technology, and you know the latest trends in social media like the back of your hand.
- You’ll have sound judgement and brand awareness as you have to make sure posts respond in accordance with our client’s policies and guidelines.
- You have strong communication skills and you know how to “read” between the lines.
- Your background experience comes from either community management, translation, moderation, customer service or social media management.
- If you have experience working in the Insurance industry, that would be superb!
WORKING HOURS
A total of approx. 20 hours per week across weekdays and weekends with Saturday and Sunday being essential.
WHAT YOU’LL DO
- Work autonomously to deliver an effective service for our clients, across a variety of social media channels
- Understand the client’s social media strategy, tone-of-voice, and brand guidelines, so you can communicate with customers efficiently and effectively
- Respond to complaints, queries, and to engage with the online audience
- Be responsible for the reputation of the brand online
- Work closely with senior members of the Client Services and Services teams to ensure the project is successfully managed
- Collate and share feedback and insights gained from social media management of the client’s channels
- Complete shift reports (internal reports) accurately and on time
WHAT TO BRING
- You’ll be expected to already be immersed in social media, but also show willingness to keep up-to-date with industry standards, research, and best practice
- Attention to detail is a must, as you’ll be publishing content publicly online
- Experience of using Facebook, Twitter, Instagram and YouTube; experience of platforms such as Pinterest, Instagram, and Vine would be a bonus
- Adept at collating and analysing social media data for client reports
- In-depth knowledge of social media platforms and their audiences
- Confident using, and learning about new social media technology
HOW TO APPLY
If all this sounds like you, simply upload your resume and a covering letter (or a link to your cover letter video if you prefer).
APPLY HERE
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