HR Assistant, Data Entry

The HR Assistant, Data Entry role will support our daily Workday data management and data entry tasks, and perform other related duties to support the People team. Our ideal candidate has excellent attention to detail, experience managing large amounts of data and an eye for process improvements, as well as previous experience using Workday HCM. This is a temporary position with the potential for conversion to a permanent, more expanded role.

Responsibilities:

  • Partners with People Operations Associate and HR Generalists to accurately maintain Workday as our system of record for all employee data.
  • Manages and maintains employee files. 
  • Processes employee information and related data for hiring, job changes, etc. in Workday
  • Resolves minor processing problems; seeks assistance from manager or other appropriate team members for issues beyond immediate expertise.
  • Maintains confidentiality of sensitive information.
  • Support maintenance of Workday as our system of record, including employee file migration, reports and data cleanup, and other related duties as assigned. 
  • Creates internal offer and promotion letters. 

If you have some or all of the following please apply: 

  • Excellent and precise data entry and typing skills.
  • Excellent verbal and written communication skills. 
  • Proficient in Microsoft Office Suite or related software.  
  • Good organizational skills and attention to detail.
  • Ability to keep information confidential.
  • Ability to work independently.  
  • Has at least 1 year of experience with Workday. 

Education and Experience:

  • High school diploma or equivalent required.
  • Data entry experience required.

Physical Requirements: 

  • Prolonged periods sitting at a desk and working on a computer.
  • Must be able to lift up to 15 pounds at times. 

#LI-Remote

APPLY HERE

Professional Scorers – Working from home

Job Description

Scorers will work from their homes, evaluating student responses to subject-related open-ended questions according to a customer supplied scoring guide. Candidates must qualify after completion of training in order to begin scoring.

Pearson offers compensation packages that reward exceptional quality and productivity. Scoring is generally compensated at a wage of $12/hour with additional incentives paid based on daily and weekly performance (up to $150 per week). 

Requirements

–  Conferred a minimum of a Bachelor’s Degree from an accredited college
–  Eligible to work in the United States
–  All scoring and other work activities must be completed in the United States
–  Basic computer skills (keyboard, mouse)
–  Ability to maintain a confidential work environment  
–  Access to a home or office computer that meets the requirements of the scoring system, internet service, and telephone connection. For security reasons, readers may not use shared office computers or work from institutional or public computer labs.
–  Availability to work a minimum of 30 hours per week
–  Teaching experience is preferred

Major Responsibilities

-  Evaluates student responses to open-ended questions in a reliable manner and scores according to customer supplied scoring guide.
-  Successfully internalizes training and customer scoring guide.
-  May be required to pass qualifying test before scoring.
-  Must be able to put aside personal biases and apply scoring guide according to customer requirements.
-  Must be committed to working the required number of hours each week for duration of the project.
-  Meets rate and quality management standards established for project.

Currently supported operating systems (OS) for Pearson’s scoring system

Processor:  1.3 GHz Intel x86 compatible
Operating System:  Windows 8, 10 or Mac OS X 10.6 or above
Internet Browser:  Google Chrome (latest); Safari (Mac, latest), Microsoft Edge (latest)
RAM:  512 MB (1 GB preferred)
Hard Drive Space:  950 MB
Screen Resolution: 1024×768 or higher
Internet Connection:  High-Speed Internet Connection*

APPLY HERE

Social Media Agent

At LiveWorld, our social media agents provide social customer service, engagement for marketing purposes, adverse events management, and/or protection of brand image.  A LiveWorld agent provides a great experience for a brand’s customers in their online venues. This position is an hourly, part-time, work-at-home position.  Flexibility is needed to occasionally work evenings, nights, weekends, and/or holidays.

Primary responsibilities for the various agent positions may include, but are not limited to:

  • Review and take appropriate action on social media posts according to brand guidelines, to include rejecting or approving content, tracking, and escalating.
  • Triage and respond to customers’ questions selecting and personalizing previously prepared responses or in a social context.
  • Actively engaging with online users, stimulating, guiding, and participating in conversations.  Authoring responses on the fly.
  • Research customer service answers, in some cases client CRM systems.
  • Identify and escalate trends, topics, sentiment, and emerging issues

Required skills and traits

  • Ability to connect with people, and communicate in courteous, conversational style, while making decisions according to guidelines
  • Ability to compose well-written messages, with use of good grammar and appropriate punctuation.
  • Strong keyboard skills
  • Ability to navigate between multiple systems or applications simultaneously
  • Demonstrated personal or professional success engaging in a social channel

Recommended education and experience

  • Minimum 18 years of age required
  • 2-3 years’ experience in online moderation and engagement and/or online customer service desirable
  • Some experience in a call center environment helpful.
  • Work-at-home experience helpful.
  • Social media moderation and engagement experience preferred but not required
  • Healthcare background desirable but not required
  • Experience with social media tools such as those from LiveWorld, Salesforce, Sprinklr, Khoros, or similar tools desirable
  • College Degree or equivalent experience preferred

Environment and Technical Requirements

  • Dependable, high-speed Internet access
  • Dependable telephone access (landline preferred for training)
  • Ability to work in a quiet and secure home office atmosphere
  • Work must be performed on a desktop or laptop computer. Use of a tablet or mobile phone is not feasible for this position.

Language Fluency Requirements

  • All applicants must be fluent in English.
  • Some positions involve fluency in reading and writing in other languages
  • Language fluency testing and writing samples are a requirement for all hourly positions. English for all positions and specific languages for some positions
  • LiveWorld defines fluency as complete competency in reading, writing, and speaking at a native or near-native level.

We are currently recruiting US Residents with fluency in the following languages:

  • English
  • Danish
  • Dutch
  • Flemish
  • French
  • German
  • Italian
  • Norwegian
  • Portuguese
  • Spanish
  • Swedish

Join our LiveWorld team and enjoy

  • Work at home
  • Flexible scheduling
  • Dynamic environment in fast paced social industry
  • Opportunity to learn new skills and further develop existing skills
  • Opportunity to learn within healthcare and non-healthcare industries

APPLY HERE

Data Entry Operator

About the Data Entry Clerk position

We are looking for a skilled Data Entry Clerk who will be tasked with input of paper-based information into our digital systems. The company will rely on you for having accurate and updated data that are easily accessible through a digital database.

We expect you to be computer-savvy and a fast typist with a keen eye for detail. Good understanding of data confidentiality principles is compulsory.

Data Entry Clerk responsibilities are:

  • Type in data provided directly from customers
  • Move data from paper formats into computer files or database systems using keyboards, data recorders or optical scanners
  • Prepare spreadsheets with large numbers of figures without mistakes
  • Perform verification of data by comparing it to source documents
  • Review and update existing data
  • Collect data from the database or electronic files as requested
  • Organize system backups on a regular basis to ensure data preservation
  • Manage paperwork after entering data to ensure it is not lost

Data Entry Clerk requirements are:

  • 2+ years’ experience of working on a Data Entry Clerk position
  • Good practical experience with word processing tools and spreadsheets such as MS Office Word, Excel and so on
  • Good knowledge of office equipment and computer hardware and peripheral devices
  • Basic knowledge of touch typing system and database management tools
  • Fast typing skills with close attention to detail
  • Good command of English both oral and written and customer service skills
  • High school degree or equivalent

APPLY HERE

Quality Assurance Agent ( REMOTE )

Description

Quality Assurance Agent ( REMOTE )

***Must reside in Utah, Arizona, Idaho, Iowa, Nevada, Oklahoma, Florida or Texas (others will not be considered)

About Us:

Slingshot Technology, Inc is one of the best Utah start-ups, and we’ve been recognized by Inc Magazine as one of America’s fastest growing companies (#146!!!). While we started in Lehi, Utah, our teams work from their homes in the following states: Arizona, Idaho, Nevada, Oklahoma, Texas, Florida and Utah. Slingshot believes in a world where conversations matter, where technology enhances human interaction instead of replacing it, and where people can effortlessly connect with service providers that help home feel like home.

The Role:

Do you have a knack for making sure everything is lined up just perfect in your home office and kitchen? Do you notice details that others miss? As a Quality Assurance Agent you’ll help others be successful by auditing and scoring conversations and processes. Its your keen attention to detail that will help the organization provide the best customer service possible.

What You’ll Do:Review recorded calls as your schedule permitsAnalyzing the quality of conversations and customer interactionsWork a minimum of 30 hours per week

Requirements

What You’ll Bring:

  • Must reside in Utah, Arizona, Idaho, Nevada, Oklahoma, Florida or Texas
  • Must have home computer in good condition and reliable internet access
  • Comfortable using multiple computer programs at the same time
  • Ability to work independently with little supervision
  • Your own computer and equipment

Benefits

What You’ll Get:

  • $12.60 per hour, plus opportunities for Bonus and Commission
  • WFH – Work from Home, the beach, the ski slopes, wherever. We’ve been doing this since before it was cool
  • Generous PTO to build the underground crime empire you’ve always dreamed of (eligible with full-time employment)
  • Hang-gliding accident? Flesh-eating bacteria? We’ve got a Health Care plan for that (eligible with full-time employment)
  • We’ll help you prepare for your future like a squirrel caching acorns in its favorite tree with a matching 401k (eligible with full-time employment)
  • You may not be the Arnold Schwarzenegger (or maybe you are), but we’ll hook you up with a Gym Membership anyway
  • Growth / development potential! We’re aggressively growing and so are our team members. We love to promote from within

APPLY HERE