by twochickswithasidehustle | Oct 18, 2021 | Uncategorized
Skills
Acute attention to detail
Good communication skills
Ability to work and communicate well with customers
Able to work with minimal supervision
Ability to work in a fast-paced environment
Can multi task easily — Essential to this position
Accuracy and speed
Dependability
Fast learner
Able to work flexible schedule during holiday periods including weekends as needed
The primary responsibility of this position will be to handle data input requests including BGS, Consumer, Stores, Donations, Wholesale, Interdepartmental, and Enterprise into our order entry system. Works closely with Data Entry Team Leads and Department Manager to prioritize and complete work.
Data Entry Duties
- Entering Orders
- Editing Orders
- Uploading BGS orders into Atlas
- Mail and fax consumer orders
- Some contact with customers by phone – minimal Emails (Microsoft Outlook)
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- Monitor and work customer requests from multiple email queues
- Answering internal and external requests Catalog Requests
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- Retrieve new customer requests
- Remove customers from mailings per requestsKnowledge of:
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- Professional customer service practices
- Basic math concepts
- English grammar, spelling, and punctuation
APPLY HERE
by twochickswithasidehustle | Oct 18, 2021 | Uncategorized
What You’ll Do
The Stanley Black & Decker Storage Solutions Team of the Global Tools & Storage (GTS) Division is growing in dynamic new ways and we recognize that the right people, offering their expertise and ideas, will enable us to continue our success. Stanley Black & Decker is one of the world’s most recognized and trusted brand names. We pride ourselves on providing exceptional customer service.
As the Order Entry Specialist, you will support our Customer Service daily operational rhythms. This includes entering and maintaining customer account information for orders, entering & processing orders into our various order intake systems, and contacting customers for missing order specifications via various channels using designated ERP, operating systems and web-based tools.
Success in this role will include the ability to research answers using multiple resources to process orders in a timely manner. This individual will be required to work in a fast-paced environment, have an attention to detail and be well organized. In addition, must demonstrate proficiency in written and verbal communications, along with the ability to utilize, learn and adapt to business processes, product and technology. You’ll get to:
- Order Processing
- Read and understand incoming POs and align POs to quotes and drawing (if applicable)
- Process incoming orders in a timely manner
- Ability to process product levels 1-4 accurately with minimal supervision
- Ability to profile orders when required
- Process and handle customer requests, orders, and other customer related matters pertaining to order coordination and logistics.
- Act as a liaison with operations, sales personnel, and other partners to meet and exceed customer expectations.
- Communicate daily as needed with internal team, sales, and customers pertaining to missing product information on orders.
- Consistently hitting KPIs
- Maintain working knowledge of all company products, services, and processes.
- Develop proficiencies in learning and processing cross branded orders
- Other duties as assigned by management.
- Administrative Support
- Assist and support teams with programs, affiliate and partner requests, and other work assigned by management.
Who You Are
You always strive to do a good job…but wouldn’t it be great if you could do your job and do a world of good? You care about quality – at every level. You love to learn and grow and be acknowledged for your valuable contributions. You’re not intimidated by innovation. In fact, you embrace it. You also have:
- 2+ years worth of experience within order entry/customer service environment
- Previous Industrial experience preferred
- Requires High School Diploma or its equivalent
- Ability to work flexible work hours and overtime if needed
- Minimum of 12 months in current role (internal applicant)
- Can work independently with some supervision
- Proficient in Microsoft Office; Excel, PowerPoint, Word, etc.
- SAP & Salesforce, preferred
- Interpreting KPI’s
- Willingness to assist new team members and peers, including some training
- Strong communication skills
- Attention to detail
- Patience and a Positive Attitude
- Willingness to learn and take initiative
- Exercise good judgment
- Goal-Orientated
- Customer Focused
- High knowledge of company products, services, policies and processes
What You’ll Receive
You’ll receive a competitive salary and a great benefits plan:
- Medical, dental, life, vision, wellness program, disability, 401(k), Employee Stock Purchase Plan, paid time off and tuition reimbursement.
- Discounts on Stanley Black & Decker tools and other partner programs.
How You’ll Feel
We want our company to be a place you’ll want to be and stay. Being part of our team means you’ll get to:
- Grow: Be part of our global company with 20+ brands to grow and develop your skills along multiple career paths.
- Learn: Have access to a wealth of learning resources, including our Lean Academy, Coursera and online university.
- Belong: Experience an awesome place to work, where we have mutual respect and a great appreciation for diversity, equity and inclusion.
- Give Back: Help us continue to make positive changes locally and globally through volunteerism, giving back and sustainable business practices.
APPLY HERE
by twochickswithasidehustle | Oct 18, 2021 | Uncategorized
Job Description
*DO NOT CALL DIRECTLY*
We’re seeking a part-time, experienced Order Entry Specialist. Responsibilities would include, but are not limited to:
- Processing orders from our EDI system into Quickbooks
- Calculate costs to ship LTL orders and enter into Excel
- Run Quickbooks reports to monitor order status
- Monitoring warehouse to confirm orders ship on time
Must log in 3 times a day. By 8 am, 11 am and 1:30 pm PST. Expect a total a 1 to 2 hours a day.
*DO NOT CALL DIRECTLY*
Qualifications
- Ideally familiar with QuickBooks
- Proficient in Excel
- Strong communication skills
- Ability to work independently
- Experience working remote
- Strong attention to detail
- Ability to multi-task
- Customer service experience ideal
- High-speed internet. Two monitors required
- Ability to log into the system 3 times a day.
Salary $20-25/hr, around 10 hours a week
APPLY HERE
by twochickswithasidehustle | Oct 18, 2021 | Uncategorized
The RoleWe are seeking a full time Executive Assistant to provide operational support for the CCO. You will be the first point of contact for our executive team’s administrative, event planning, and operational needs. You must be highly organized, strategic and accountable. You should be detail oriented and enjoy working with a highly motivated team in a fun, collegial, fast paced environment.
Responsibilities:
- Organize and manage multiple calendars
- Coordinate meetings and special events such as department on-site and off-sites meetings and team development activities on behalf of Executives
- Provide auxiliary support to VPs
- Coordinate all travel arrangements
- Manage and reconcile expense reports via Concur
- Develop and manage meeting communications and cadence of regularly scheduled meetings
- Prepare PowerPoint presentations
- Provide back-up support for other executive assistants and workplace services department
Qualifications:
- 5+ years professional experience as an executive assistant with experience supporting the C-Suite
- Ability to work from the San Francisco headquarters when needed
- Demonstrated ability to take initiative to own projects from start to finish
- History of being able to deliver results in a timely and professional manner
- Exhibits composure and professionalism in a fast-paced environment
- Demonstrates strong organizational skills
- Expert knowledge of Google Suite
- Comfortable using both MAC and PCs
- Excellent multi-tasking skills with an ability to prioritize tasks and work within deadlines with little supervision
- Team player with a positive attitude, high emotional IQ, sense of humor and a passion for what you do
- Ability to take initiative and exercise good judgment, discretion, and confidentiality in all tasks
- Excellent communication skills
APPLY HERE
by twochickswithasidehustle | Oct 17, 2021 | Uncategorized
REMOTE /CUSTOMER SUPPORT /SEASONALAPPLY FOR THIS JOBAt Loop Support, we help small businesses provide amazing customer support. If you’re smart, kind-hearted, and enjoy learning new things – we’d love to work with you!
We are a 100% remote company, so this role will remain remote post COVID-19. The first week or so will consist of training with one of our customer support managers, during which we will cover the company’s workflows and protocols. We will work with you to find a convenient time to schedule the training sessions. We pay you for any time you spend with us, whether it be training or shift work.
This posting is for a seasonal position to support our customers through the holidays. We’re looking for full-time and part-time folks from October through January. Highly successful folks may be invited to join us as a permanent employee after the holidays.
Responsibilities
- Respond to customer inquiries and complaints, via email
- Answer questions about products
- Troubleshoot and resolve product issues and concerns
- Assist customers over the phone, if applicable
Qualifications
- Based in the United States
- Excellent written communication skills
- Positive and professional attitude
- Distraction-free home office
- Stable internet connection
- A good sense of humor doesn’t hurt 🙂
APPLY HERE
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