Data Entry and Customer Service Specialist

Job Types: Full-time, Contract

Pay: $18.00 – $22.00 per hour

We are seeking multiple experienced Data Entry Specialists to support our client, the NIH. The individual must be able to effectively Methodically review completed work, checking for computation errors or duplicate values before submitting the final product.

This position is fully remote, but candidates must live on the east coast.

This is an 8 month contract.

Duties will include but are not limited to:

  • Submit information into spreadsheets, databases, and customer relationship management systems
  • Perform searches on websites for information
  • Examine reports and sheets of data
  • Obtain further information for documents that are deemed incomplete
  • Preserve detailed records of tasks, files, and progress
  • Correct, verify, and delete non-required data and combine data from several different sources
  • Transfer data from paper formats into computer files or database systems using keyboards, data recorders, or optical scanners
  • Type in data provided directly from customers
  • Create spreadsheets with large numbers of figures without mistakes
  • Verify data by comparing it to source documents
  • Update existing data
  • Retrieve data from the database or electronic files as requested
  • Perform regular backups to ensure data preservation
  • Sort and organize paperwork after entering data to ensure it is not lost

Requirements:

  • 5+ years of data entry experience
  • Experienced with Excel
  • Must have good customer service and client interfacing skills

APPLY HERE

Billing Specialist

Narvar is Growing! We are looking to place a Billing Specialist to help support our daily invoicing activities.  This position will support the quote to cash lifecycle including contract review, creation of sales orders and invoicing. Reports directly to the Accounting Manager.

Day-to-day:

  • Support the Salesforce opportunity and contract review process
  • Manage the creation of Sales Orders in Netsuite
  • Assist with bill runs and calculation of customer credits
  • Work with AR Specialist and cross functional teams to resolve customer invoicing issues and provide a good customer experience
  • Perform ad-hoc analyses as needed

What we’re looking for: 

  • 2-4 years of experience in Billing roles
  • Basic accounting knowledge 
  • Experience with the quote to cash process
  • Ability to work in a fast-paced environment
  • Good communication and positive customer experience skills
  • Knowledge of NetSuite and Salesforce.com
  • Attention to detail
  • Good prioritization skills
  • Proficiency with Excel

Bonus Points

  • Experience in a growth-oriented and distributed startup environment

APPLY HERE

Customer Service Entry Specialist

Customer Service Entry Specialist

At Curriculum Associates, we believe a diverse team leads to diversity in thinking, making our products better for teachers and students. If you read this job description, feel energized by what you see here, and believe you could bring passion and commitment to the role, but you aren’t sure you meet every qualification, please apply! Above all, we are looking for the right person!

Founded in 1969, Curriculum Associates is a leading educational technology and publishing company with a mission to make classrooms better places for students and teachers. As a company, we have both a responsibility and the opportunity to reduce the effects of systemic racism for the students, educators, and educational communities we serve and for our team members. We are committed to ensuring CA is a champion of antiracist ideals in our service to schools, in our products, and in our company culture. Our research-based, award-winning print and digital instruction and assessment products provide educators with the tools necessary to personalize learning for every student and help all students become college and career-ready.

Why join this team:
Do you have superior problem-solving and organizational skills? Are you hyper-focused on details? Join our elite, project-driven Customer Service team as a Customer Service Entry Specialist! Working closely with Sales Operations, Fulfillment Operations, Accounting, and school district leaders, the Customer Service Entry Specialist ensures the accuracy of customer orders and related data.  In return, we offer the opportunity for growth within the Customer Service function. 

The impact you’ll have:

  • Verify and audit orders from customers
  • Assist sales reps and customers on all aspects of support for order placement
  • Enter print, digital, and on-line service orders
  • Work with team members to enter large, complex, multiple location orders
  • Work in conjunction with the Sales Operations, Fulfillment Operations, and Accounting teams to collect information and complete processing of customer orders
  • Identify issues and collaborate with multiple groups to bring issues to resolution

Who we’re looking for:

Successful candidates will thrive in a fast-paced environment and demonstrate a record of achievement: 

  • 2-3 years of customer service working with both internal and external customers
  • Attention to detail and accuracy is a top priority
  • Ability to use professional judgment in complex and ambiguous situations
  • Problem analysis and problem-solving skills
  • Strong customer support skills including follow-up, professional presentation, and persuasive speaking
  • Ability to effectively communicate and build rapport with diverse internal and external stakeholders including superintendents, educators, district warehouse personnel, sales representatives, and trucking companies.
  • Interpersonal skills along with proven adaptability and initiative
  • Demonstrated telephone and business email etiquette with the ability actively listen and to communicate clearly, both written and verbally
  • Strong organizational and time management skills along with the ability to multi-task
  • Able to work independently with some direction
  • Basic Excel skills required
  • Experience with Salesforce a plus!


Location: This role is fully remote.

APPLY HERE

Produce Buyer

About the Role:
The Produce Buyer is on the Supply Team. They will be responsible for maintaining vendor relationships, order placement, and quality/condition of the incoming product. This position reports into the Purchasing Manager.

Responsibilities:

  • Consistently meet quarterly metrics based on product quality, margin, on time deliveries, and product cost
  • Handle relationships with priority vendors by staying in regular communication, placing orders with high accuracy, and ensuring product quality.
  • Troubleshoot general supplier issues and resolve credit requests to suppliers in a timely manner
  • Negotiate better prices based on knowledge of seasonality, market prices, and trends across vendors. Visit growers to explore opportunities for mutually effective relationships
  • Facilitate onboarding of new vendors given by the Purchasing Manager to verify smooth integration into our systems and processes, ensuring that they meet all our requirements. Inform the Purchasing Manager and Director of Sourcing of any gaps in sourcing due to insufficient vendors or volume for a specific commodity (organic or conventional)
  • Work with Merchandising and Brand to implement promo/ad internal programs, ensuring success from beginning to end
  • Assist finance with resolving PO and invoice discrepancies. Coordinate with receivers to verify arrivals

Skills and Qualifications:

  • 1-3 years experience purchasing produce
  • Extensive knowledge in the fresh produce industry (for both organic and conventional product), including PACA guidelines, temperature guidelines, and USDA inspections
  • Proven vendor relationships and firm negotiation skills
  • Experience in quickly solving issues and working in a fast paced environment
  • Proficient with Excel, Word, Google Sheets/Docs and ERP systems
  • Excellent interpersonal skills
  • Bachelor’s degree in business, agriculture, related field or relevant experience
  • Knowledge of PACA guidelines and rules

About You:

  • You’re highly energetic and friendly attitude, ready to learn
  • You’re extremely organized with a strong attention to detail
  • You’re able to prioritize and meet deadlines
  • You love the opportunity to meet challenges and take preventative action for solutions
  • You work well in a highly active team in a collaborative environment
  • You’re passionate about our mission to eliminate food waste and create a better food system for all

Details of Position:

  • Full-time exempt position reporting to the Purchasing Manager
  • Position based out of one of these locations: San Francisco, Los Angeles, Portland, Chicago, San Antonio or Baltimore
  • Salary and employee stock options commensurate with experience
  • Competitive benefits package including health care, paid vacation, 401K, paid parental leave, and recurring credit towards your Imperfect account!
  • Opportunity to work from home regularly
  • Salary and employee stock options commensurate with experience
  • Competitive benefits package including health care, paid vacation, 401K, paid parental leave, and recurring credit towards your Imperfect account!
  • Domestic travel required

Physical Requirements:

  • Sedentary work; involves sitting most of the time
  • Occasional movement around the office may be necessary
  • Regular work with computers, including keyboards, mouses, and screens
  • Regular use of mobile devices, including smartphones and tablets

This is a remote role, but to be considered candidates must live within driving distance to one of the following cities: San Antonio or Baltimore.

APPLY HERE

Accounts Payable Specialist

About the opportunity

We’re looking for a detail-oriented and highly organized Accounts Payable Specialist to help oversee our accounts payable. This is a remote position and will report to our Director of Finance. In this role, you will be responsible for entering and organizing a high volume of invoices and processing payments in a timely manner. The ideal candidate has a keen eye for detail, a strong ability to develop efficient processes, and is comfortable working in Quickbooks or Netsuite.

Responsibilities:

  • Enter weekly invoices and process payments
  • Assist in inventory/purchase order reconciliation
  • Coordinate with vendors to reconcile any discrepancies and ensure timely payment
  • Partner with our outside accounting firm on monthly close
  • Set up new vendors and products in Quickbooks

Requirements:

  • 2-3 years of bookkeeping/accounting experience at least one of those years at an eCommerce or technology company
  • 1+ years of experience in inventory management/consumer products
  • Ability to learn multiple internal systems and processes quickly
  • Proficiency in QuickBooks, Netsuite
  • Strong Excel skills
  • High level of organization and attention to detail
  • Bachelor’s degree in accounting or related field preferred
  • A motivated, positive, and selfless attitude

Additional Information:

  • Remote or based at our Manhattan Office, just south of Madison Square Park (Note: we are currently working remotely and will support remote working indefinitely)
  • Reports to our Director of Finance
  • Competitive compensation + subsidized health benefits
  • Unlimited vacation policy
  • Monthly Hungryroot credit
  • Universal paid parental leave
  • A working environment filled with passionate, happy, smart people

APPLY HERE