Contract Specialist (Remote)

Shift: 8am-5pm Mountain Time

ABOUT CONSERVICE

  • We provide growth opportunities that reinforce our team members’ goals and make them a reality
  • Inc 5000
  • Leader in utility billing industry
  • Job flexibility
  • Tiered pay structures, bonuses, generous paid time off, even for part time team members!
  • Affordable health benefits
  • Local Discounts
  • Paid Holidays
  • Each month team members are allotted two paid hours to spend volunteering in our community
  • Join our team by starting your application today. Our hiring process is simple – we look for and hire the best. Don’t worry, we will be in contact soon!

ABOUT THIS JOB

You will be a part of a team that’s purpose is to handle and organize the contracts for our clients.

In this role you will:

  • Enter contract data and uploading document images to the CONTROL website daily
  • Contact clients and insurance agencies via email, phone, and fax
  • Work collectively and on behalf of clients to ensure vendor insurance is compliant
  • Follow strict and specific guidelines depending on client needs

We have seen success in applicants who:

  • Are proficient in navigating through multiple different computer programs
  • Are comfortable on the phone
  • Has great attention to detail and is able to identify specific data within a specific document
  • Is able to prioritize and work independently

REQUIREMENTS

All remote workers must have 100% focus during work hours. All other responsibilities, including but not limited to children and pets, should be removed and should be taken care of by others.

All remote workers must also have reliable, high speed internet, meaning a download speed minimum of 50 mbps.

APPLY HERE

Data Entry Associate (US Remote)

WHAT’S IN IT FOR YOU

  • Competitive compensation of $15/hour and a $2,000 annual bonus, with a clear career progression ladder based on metrics & licensing
  • COMPANY PAID: Life, Health, and Accident Insurance Producer License (multi-state)
  • 100% company-paid Medical, Dental, and Vision Insurance coverage for you and your dependents
  • We’re currently working from home due to Covid-19, and the following don’t apply until we’re safely back in the office: Team Outings (in-person), Offsite Retreats Every 6 months (in-person), Dog-Friendly Offices, Collaborative Office Space, and Stocked Kitchen
  • Stock option packages
  • A values-based culture that invests in employee success

WHAT WE ARE ALL ABOUT

SimplyInsured is on a mission to eliminate the fear from purchasing and navigating health insurance in the United States. We specifically work with small business owners who have the enormous task of purchasing the right type of insurance for their employees and families. With more than 15,000 customers and major partnerships with Intuit and Square, we’re quickly growing and disrupting this convoluted, confusing industry by making it more transparent and fully accessible to everyone. 

Our team’s broad experience includes founding companies; scaling successful startups like Cardpool and Domo; working in established companies like Cisco Systems, Convergys, Dell EMC, and Yahoo; consulting at Bain, McKinsey, and Deloitte; and venture capital investing. We got our start in the Y-Combinator incubator and have been funded by top-tier investors at Polaris Partners, New York Life Ventures, Bessemer Venture Partners, and AltaIR Capital. We are a Series A company and have raised $10M+ in venture capital.

We value radical transparency, feedback, bias to action, growth, and an obligation to dissent. Every perspective is respected and supported. We are motivated by the diversity in our backgrounds and unified by 100% alignment on our mission.

HOW YOU’LL MAKE A DIFFERENCE

In this role, you will be a critical member of the Revenue Operations team which is responsible for shepherding small business applications for health, dental, and vision insurance through the approval process with our insurance carrier partners. As part of the Revenue Operations team, you will review, prepare, and submit customer applications to insurance carriers for approval. You will be responsible for reviewing and compiling necessary information, ensuring application packet completeness and accuracy, verifying proper formatting, and submitting the application using the carrier-specified channel. You will also conduct administrative tasks that support the submissions process. This role requires productive collaboration with other members of the team to quickly triage and resolve issues.

As a submissions expert, you will also be expected to identify opportunities to improve our internal processes and identify opportunities for gaining efficiencies with our carrier processes. You’ll have unique insight and access into submissions issues and you’ll be empowered through data to propose process improvements or product enhancements to improve the customer enrollment experience. 

Your goals are to drive high throughput of submissions with a high degree of quality and consistency. As a member of the Revenue Operations team, you will be responsible for growing the company’s revenue from new business as well as increasing the number of small business groups and employees purchasing insurance through SimplyInsured.  

WHO WOULD BE A GOOD FIT?

  • 1-2 years of experience in customer service or sales role
  • Highly productive with good multitasking skills
  • Passion for helping people – especially when it comes to their health
  • Able to work in a high-volume contact center environment
  • Familiarity working with support ticketing and/or support CRM software tools
  • Fantastic oral and written communication skills
  • Strong desire to help businesses maximize their health care

APPLY HERE

Project Support Analyst

Job Description:

Leidos is currently seeking an entry level Project Support Analyst. The Project Support Analyst will be required to handle program specific efforts to support the successful execution of the Service Management, Integration, and Transport (SMIT) contract. The candidate will directly support the three domains of SMIT, inclusive of MCEN, ONE-Net and NMCI, serving as a member of the Business Operations, Program Support Team.

The candidate’s day to day focus will be responsible for ensuring program certification requirements and training deadlines are being tracked and met. The selected candidate will use Microsoft products and Sharepoint sites to track, review, and help maintain a database of program personnel requirements to include annual and required certifications of staff. He/she/they will ensure the database is kept up to date to the program requirements and any on-contract or critical certifications. The candidate will work with resource management, who owns the database, and the program teams/staffing managers to track program percentage of certified personnel, and identify a pipeline of upcoming certificate expirations to ensure that staff certifications do not expire. The information will be updated daily so that program management has an updated management view of any upcoming deadlines or risk to required certifications.

As part of the Business Operations Program Support team, the candidate will also provide direct support to ensure compliance with meeting-related CDRLs, including agenda development, scheduling, and documenting and publishing meeting notes. Candidates will be expected to support other back-office administrative efforts including travel and site visit coordination, expense report support, administrative material purchases, shipping, action item follow-ups and tracking, etc.

Primary Responsibilities

  • Monitor team queues to expedite request processing to ensure high customer service levels.
  • Track team action items and report progress.
  • Ship equipment, scheduling equipment pickup, and tracking delivery/receipt.
  • Order hardware and computer parts, and reconcile credit card purchases.
  • Process paperwork for purchases and follow up to completion.
  • Produce weekly reports and assist with customer deliverable reports/CDRLs.
  • Assist in documentation of policies and procedures for the program.
  • General administrative and project support for the management team.
  • Support staff and subcontractor onboarding activities.
  • Database entry and maintenance
  • Collection and tracking of data
  • Report generation
  • Scheduling meetings, develop agendas, capture meeting notes and track actions
  • Work with highly technical teams to succulently translate meetings into accurate and succinct notes
  • Other duties as required Basic Qualifications.


Basic Qualifications

  • Requires high school diploma or equivalent and 3 5 years of prior relevant experience.
  • Ability to work in fast changing environment
  • Proficient in MS Office suite
  • Proficient in Conference Call Note Taking
  • Excellent written and verbal communication skills
  • Excellent Time Management
  • Strong Critical Thinking Skills
  • Good interpersonal skills
  • Strong business communication skills, both verbal and written.
  • Excellent verbal and written communication skills, with the ability to succulently communicate
  • US citizenship and the ability to obtain a DoD SECRET security clearance
  • Must be able to plan and prioritize personal tasking and be able to communicate effectively verbally and in writing
  • Must be an independent thinker, capable of performing high quality work, both independently and with a team, in a fast-moving environment


Preferred Qualifications

  • Currently possess an active DoD SECRET security clearance
  • Experience with tools such as Microsoft Visio, and PowerBi
  • Prior experience with Navy or DoD programs
  • A creative thinker who thrives in a fast changing environment.
  • Flexibility to adapt to changing/evolving client needs.
  • Proficient in MS Office Suite, Adobe Acrobat Pro.

APPLY HERE

Social Media Content Specialist

Company Description

ICUC is a social media management services company delivering content moderation, community management and social listening services. With a team of over 250 specialists, ICUC provides social customer care solutions to a variety of industry-leading global clients 24/7, 365. Minimising risk, building customer loyalty and maximising insight through a combination of technology and human-powered solutions, ICUC is a scalable, reliable and “always on” 24×7 solution. Working as an agency partner or directly with a brand, ICUC makes lives better for the world’s biggest brands.

Job Description

  • Monitor and respond to comments on our client’s social accounts on behalf of our clients, using their unique, brand voice
  • Enforce the online community safety and usage policies across multiple content areas and ensure that guidelines and rules are followed.
  • Create engaging responses that encourage participation and the development of user-generated content to ensure that the online community is achieving its goals.

The Perks:

  • 100% remote work from home – no commute to the office
  • Bring your job wherever you go – all you need is a reliable internet connection and laptop
  • Work with a diverse group of individuals – we’re global and so is our workforce
  • You get to share your knowledge with our client’s customers
  • All this plus a great compensation and benefits package!

Qualifications

  • Exceptional written communication skills.
  • Can demonstrate experience with social media tools and work with online community tools such as forums, blogs, user-generated content.
  • Have substantial knowledge of the Internet including following current trends.
  • Experience writing, editing, and creating engaging content in the social media space using brand voice and following established guidelines
  • Exceptional customer service skills with the ability to adjust written tone and voice to match each customer
  • Experience with and knowledge of all social platforms
  • High-speed internet connection (no data restrictions)
  • PC/laptop or Mac: Processor of 2 gigahertz (GHz) or faster. RAM: 6 gigabyte (GB)Display: 800×600, Camera (built-in or external), Headset with microphone, Operating System: Windows 8.1 or higher – For Macs, OSX 10.9 or higher Browsers: Chrome / Firefox / Safari / Opera / I.E. Anti-virus: Windows Defender or Mac Security Updates.

APPLY HERE

Social Media Content Specialist

  • Employees can work remotely
  • Full-time

Company Description

ICUC is a social media management services company delivering content moderation, community management and social listening services. With a team of over 250 specialists, ICUC provides social customer care solutions to a variety of industry-leading global clients 24/7, 365. Minimising risk, building customer loyalty and maximising insight through a combination of technology and human-powered solutions, ICUC is a scalable, reliable and “always on” 24×7 solution. Working as an agency partner or directly with a brand, ICUC makes lives better for the world’s biggest brands.

Job Description

  • Monitor and respond to comments on our client’s social accounts on behalf of our clients, using their unique, brand voice
  • Enforce the online community safety and usage policies across multiple content areas and ensure that guidelines and rules are followed.
  • Create engaging responses that encourage participation and the development of user-generated content to ensure that the online community is achieving its goals.

The Perks:

  • 100% remote work from home – no commute to the office
  • Bring your job wherever you go – all you need is a reliable internet connection and laptop
  • Work with a diverse group of individuals – we’re global and so is our workforce
  • You get to share your knowledge with our client’s customers
  • All this plus a great compensation and benefits package!

Qualifications

  • Exceptional written communication skills.
  • Can demonstrate experience with social media tools and work with online community tools such as forums, blogs, user-generated content.
  • Have substantial knowledge of the Internet including following current trends.
  • Experience writing, editing, and creating engaging content in the social media space using brand voice and following established guidelines
  • Exceptional customer service skills with the ability to adjust written tone and voice to match each customer
  • Experience with and knowledge of all social platforms
  • High-speed internet connection (no data restrictions)
  • PC/laptop or Mac: Processor of 2 gigahertz (GHz) or faster. RAM: 6 gigabyte (GB)Display: 800×600, Camera (built-in or external), Headset with microphone, Operating System: Windows 8.1 or higher – For Macs, OSX 10.9 or higher Browsers: Chrome / Firefox / Safari / Opera / I.E. Anti-virus: Windows Defender or Mac Security Updates. 

APPLY HERE