We are looking for an enthusiastic Community Moderator responsible with improving our game communities’ sentiment, providing social customer support and fostering a healthy and safe community for players across our social media channels.
The Community Moderator will be monitoring Facebook/Instagram/Twitter/ YouTube/ Discord servers’ posts and comments that are posted on message boards, websites, forums, as well as daily engaging with the audience, providing support, settling disputes, removing posts that are offensive or those that break the community rules and organizing discussion threads accordingly.
Responsibilities:
Monitor discussions on Social Media, Discord, AppStores reviews, respond in a timely fashion where appropriate.
Engage, educate and support players via discussions on Social Media Channels and Discord servers. Identify, track, report and help solve their emerging issues.
Collaborate with other teams in finding swift solutions for the issues reported by players via social media.
Collaborate with Game Community Managers to identify, empower, monitor community contributors in Discord and other social media.
Reinforce and participate in the feedback cycle from customers to the game team and back.
Organize discussion threads by moving misplaced posts, deleting spam, issuing warnings, blocking unwanted users and educating the community to leave their comments in the correct places.
Review, collect and accurately classify the nature of user-generated content from a range of social media and community platforms including Facebook, Instagram, Twitter, YouTube, AppStores and Game Discords. Provide extensive reports on community feedback, by using qualitative and quantitative metrics.
Reposting Social Media content across local Gameloft Social Media Channels.
Qualifications
Excellent command of English language, both verbal & written (second language is a big plus);
Passion for games and nice to have: a good video game experience (knowledge of game styles and gaming experiences);
Familiar with Discord, forums, Facebook, Instagram and other social & discussion hubs;
Ability to understand online conflicts and knowledge on how to mitigate them;
Computer Literate (Internet Browsing, Windows, MS Office with emphasis in Excel, PowerPoint – nice to have);
Ability to communicate clearly, both written and in speak;
Ability to handle customer complaints, even when handling unpleasant customers;
Ability to work accurately and with eye for detail;
A pleasant and friendly style and a proactive attitude;
To be a team player.
Additional Information
Why join us:
You want to be part of an exceptional experience, within a company that is constantly growing!
You want to work with talented people who are industry pioneers!
You want to join a global company and meet great people around the world!
Or, just because you’re looking for a fun place to work!
What Gameloft Bucharest can offer you even more?
Work from Home program available.
Day off for your birthday and company’s anniversary;Â
Free psychological counseling.
Medical insurance package, in partnership with Regina Maria Clinic.
Lunch tickets.
Supportive working climate, a team with a free communication style.
A chance to work in a real multicultural environment.
Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments – creating exceptional outcomes for our clients and the millions of people who count on them.
You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.
Job Description
Training Hours and Days: Monday-Friday 8:00 AM – 4:00 PM up to 2 weeks on siteHigh Speed Internet NeededMust type 40+WPM
Job Track Description:
Performs business support or technical work, using data organizing and coordination skills.
Performs tasks based on established procedures.
In some areas, requires vocational training, certifications, licensures, or equivalent experience.
General Profile
Ability to perform analytical and operational processes.
Entry-level position with limited requirements for licenses, training, and certifications.
Applies experience and skills to complete assigned work.
Works within established procedures and practices.
Works with a close degree of supervision.
Functional Knowledge
Has basic skills in a range of processes, procedures and systems.
Business Expertise
Understanding of how best teams integrate and work together to achieve company goals.
Impacts a team, by example, through the quality service and information provided.
Follows standardized procedures and practices.
Receives close supervision and guidance.
For consistency, methods and tasks are described in detail.
Leadership
Has no supervisory responsibilities.
Problem Solving
Ability to problem solve, self-guided.
Has limited opportunity to exercise discretion.
Interpersonal Skills
Exchanges information and ideas effectively.
Responsibility Statements
Receives, processes, and ensures document classification are completed and transmitted to clients.
May require outbound correspondence from the client to be processed.
Receives documents from both electronic and hard copy forms for processing.
Sorts, images, documents, files, and archives by form type.
Identifies documents and their purpose; creating a database of information.
Classifies documents based on contract requirements.
Captures information based on client requirements.
Verifies data from automated data extraction tools.
Ensures transmission of processed data to the appropriate next level.
We seek a self-motivated and detail-oriented individual to support our vendor print cost entry process. You will have a direct impact on the vendor payment process as it pertains to each individual order performed by a printing vendor. You will report to the Director of Vendor Services and work closely with our Vendor Services Administrators. This is a part-time role that allows a maximum of 28 hours per week from home.
What you’ll do:
As a Print Cost Associate, you will be responsible for calculating and entering production costs for our orders. You will review each order and determine costs based on a pre-determined pricing model. You will primarily work independently but some communication with members of Sales & Service, Satisfaction Assurance, and Production Art teams may be required. To be successful in this role, you must have a flexible work schedule to meet the varying workload relative to our peak order volume trends. Furthermore, to fit into our team, you should value the golden rule, take full ownership of your role, and thrive on progress.
This part-time position is a remote, work from home opportunity.
How you’ll be measured:
Ability to work independently, efficiently, and effectively
Accurately calculate production costs
Effective communication across internal teams
What we’re looking for:
Must live near our office hubs (Fairfax Virginia | Charlottesville VA | Dallas, TX | Reno, NV)
Proven attention to detail
Ability to work daily with cost calculations
Ability to work independently, efficiently and effectively
Demonstrated written communication skills
Ability to adapt quickly and learn new systems and processes
Knowledge and experience with Word and Excel
Home office with internet required
You must also exemplify our company values – practicing the Golden Rule, taking Ownership, and driving and embracing Innovation.
Our Perks:
Working for a nationally & locally recognized top employer with competitive pay and perks
Looking for a discount on a bunch of items ranging from health, home, travel, auto and more? We offer a Perks at Work program to all Inkers.
Please submit a letter of interest with your application.
You’ll enjoy the flexibility to telecommute* from anywhere within the U.S. as you take on some tough challenges.
Welcome to one of the toughest and most fulfilling ways to help people, including yourself. We offer the latest tools, most intensive training program in the industry and nearly limitless opportunities for advancement. Join us and start doing your life’s best work.SM
Let’s talk about diplomacy. Let’s talk about accuracy. Let’s talk about how UnitedHealth Group became a Fortune 10 company leader in health care. We did it by working to become an undisputed leader in creating quality service and helping to improve the lives of millions. Now, here’s where you come in. You can build on your problem-solving skills by taking on responsibility for reviewing, researching, investigating and triaging claims that were denied to determine their correct status. You’ll drive the action and communicate with appropriate parties regarding appeals and grievance issues. In turn, we’ll provide you with the great training, support, and opportunities you’d expect from a Fortune 10 company.
This position is full-time (40 hours/week) Monday – Friday. Employees are required to have flexibility to work any of our 8-hour shift schedules during the hours of 7:00am – 7:00pm EST Monday to Friday. This is a Remote position
Training will be conducted virtually from your home.
*All Telecommuters will be required to adhere to UnitedHealth Group’s Telecommuter Policy.
Primary Responsibilities:
Ensure complaint has been categorized correctly
Research and resolve written complaints submitted by consumers and physicians/providers
Obtain additional documentation required for case review
Review case to determine if review by clinician is required
Render decision for non-clinical complaints using sound, fact-based decision making
Complete necessary documentation of final appeals or grievance determination using appropriate templates
Communicate appeal or grievance information to members or providers and internal/external parties within the required timeframes
This is a challenging role with serious impact. You’ll need strong analytical skills and the ability to effectively interact with other departments to obtain original claims processing details. You’ll also need to effectively draft correspondence that explains the claim resolution/outcome as well as next steps/actions for the member.
You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications:
High school diploma / GED (or higher) OR equivalent years of work experience
1+ years of experience analyzing and solving customer problems OR 1+ years of work experience in a related environment (i.e. office, administrative, clerical, customer service, etc.) using phones and computers as the primary job tools
Proficiency with computer and Windows PC applications, which includes the ability to navigate and learn new and complex computer system applications
Preferred Qualifications:
Experience with health care, medical, or pharmacy terminology
Telecommuting Requirements:
Required to have a dedicated work area established that is separated from other living areas and provides information privacy
Ability to keep all company sensitive documents secure (if applicable)
Must live in a location that can receive a UnitedHealth Group approved high-speed internet connection or leverage an existing high-speed internet service
We are seeking a Campaign Marketing Specialist to join our demand generation team. This person will work collaboratively and cross-functionally with the marketing team to manage the day-to-day of marketing campaign efforts. The ideal candidate will be a creative, process-driven marketer with a passion for developing and executing results-oriented campaigns while ensuring continuous optimization and growth.
What you will do:
Work with the Growth Marketing Manager to plan and implement ABM campaigns and programs crafted to increase brand awareness, lead generation, and pipeline.
Build campaign briefs and coordinate with Field, International and Partner Marketing teams for coordinated multi-channel marketing launches such as email, paid advertising, social media and web experience
Coordinate with content, design, marketing operations and digital marketing on development of campaign materials (copy, landing pages, ads, workflows) ensuring timely review to meet launch dates.
Handle marketing email calendar for global campaigns
Build and lead tasks and campaign requests within project management tool (Asana)
Report on campaign performance and KPIs, development recommendations for optimization and growth
Assist in project management of third party lead generation / media programs, along with being a point of contact for lead generation vendors
Research ABM, campaign and digital marketing trends and explore new marketing opportunities
Who you are:
Bachelor’s degree preferred
1 – 3 years of marketing experience including campaign and digital marketing
Strong prioritization, organization, and project management skills
Ability to work cross-functionally across marketing
Skilled in writing and editing content with an attention to detail
Experience with marketing project management tools preferred
Hubspot, Marketo, Pardot or email platform experience preferred
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