by twochickswithasidehustle | Jan 13, 2022 | Uncategorized
Jerry, ranked by LinkedIn as One of the Top 50 technology startups, is expanding our Remote customer support team! Here is what people say about our culture: “A culture of transparency and freedom;” “Helpful, light-hearted, supportive, flexible;” “Ideas are constantly being shared and considered on all levels and things that are brought up are addressed promptly.” Our team is ~250 people and growing.
Learn more here: https://techcrunch.com/2021/08/10/jerry-raises-75m-at-a-450m-valuation/; https://getjerry.com/newsroom/jerry-named-a-linkedin-2021-top-startup
As Jerry is building the first super app, to help optimize the cost and experience of owning a car, we’re in hyper-growth mode (10X growth last year) and seeking highly ambitious individuals to join us.
We offer: (i) career growth opportunities; (ii) technology company stock options; (iii) health benefits, PTO, 401(k) (more information below).
You’d make a great Remote Online Chat Agent if you:
- Have a high school diploma or higher
- Have 1+ years of experience in some service industry (Retail, Barista, Server, etc.)
- Are a passionate individual that loves interacting with and helping others
- Thrive in a fast-paced environment, possessing the ability to multitask
We’re building a Support team full of highly ambitious Remote Online Chat Agents. In this role, you will:
- Assist our customers by responding to insurance inquiries on behalf of our carriers via text, email, or through the app
- Give recommendations to current policy holders
- Identify areas of improvement within our customer service process (We value our team’s feedback)
- There are no phone calls in this role
Taking care of our customers starts with taking care of you. To do so, we’ve got you covered with competitive benefits:
- We provide hands-on training, leadership development and growth opportunities
- Flexible hours and work-life balance
- Meritocracy: We promote based on performance, not tenure
- Competitive Salary, Medical, Dental, Vision Benefits
- 401K
- Stock Options
- Insurance Licensing program (We will fully fund the cost of licensing across all 50 States)
APPLY HERE
by twochickswithasidehustle | Jan 13, 2022 | Uncategorized
Description
Start date: January 24th, 2022
Pay: $16.00/hr. + monthly bonus potential
Training hours are: Monday- Friday, 9am – 6pm EST. Training is 2 weeks.
Hours after training: Monday – Friday, 8:30am – 5:30pm EST or 9am – 6pm EST.
This position requires the candidate to research accounts where insurance information is not on file to verify if the policy has renewed, is active, or has been replaced. You are required to make outbound phone calls to agents, carriers, and/or borrowers in order to obtain the necessary verification or documentation using certain client or industry quality standards. Carrier B2B websites are used to validate coverage where phone calls may not be required and sending letters via fax or email may also be required.
Job Description:
- Make outbound calls for assigned lender relationships including assisting callers with questions regarding letters or charges for insurance; obtaining proof of coverage; etc.
- Check insurance websites for proof of coverage and printing proof for data entry
- Contact agent to verify Break In Coverage (BIC) dates
- Help in all other (Non Assigned) queues for OSC & LSC accounts when needed
- Accountability: 50% Providing excellent customer service; 50% Meeting goals and deadlines
- Attend departmental meetings as requested
- Maintain appropriate, professional working relationships with clients and other employees
- Other duties as assigned.
PM21
Requirements
Preferred Skills:
- High school diploma or equivalent is required. Associate Degree preferred.
- 1-2 years of customer service experience, insurance background or call center experience (Insurance and Banking only).
- Proven track record showing a strong commitment to client services
- Excellent leadership, organizational skills
- Proven ability to develop relationships
- Excellent verbal and written communications skills
Requirements:
- Background checkÂ
- Financial check
- Drug screening
APPLY HERE
by twochickswithasidehustle | Jan 13, 2022 | Uncategorized
Modsy is a fast growing, San Francisco-based startup that is reinventing the way we design and shop for our homes. Leveraging ground-breaking 3D technology and a seamless customer experience, Modsy guides you through a few simple steps to capture, redesign, and transform your home. You receive back a catalog quality lifelike version of your room rendered in 3D that is fully shoppable based on your style, budget, and functional needs. The future of home design and furniture buying is changing and Modsy is leading the way.
As a company, Modsy is pioneering a remote-first, distributed team culture. We pride ourselves in our inclusive, diverse environment where exceptional talent helps our customers create their dream home.
The Data Entry Clerk is responsible for investigating, updating and escalating data inconsistencies in our fulfillment records.
This is a temporary project-based position. Ability to start immediately.
$15 an hour
This is a remote, contract role.
APPLY HERE
by twochickswithasidehustle | Jan 13, 2022 | Uncategorized
Who we are
The team at Transactly is on a mission to be the platform of choice for the people and companies involved in real estate transactions. Our online platform supports agents and their clients with a place where everyone can come together to coordinate and manage these transactions collaboratively. Transactly provides real estate technology and transaction coordination services that shorten the amount of time it takes to close a real estate transaction.
We live by our six core values: Take Ownership, Do the Right Thing, Be Efficient, Be Informed, Invest in People, and Move the Needle. If these are values you embrace, we encourage you to reach out and say hello, we’d love to hear from you.
What we need
We are seeking an organized multi-tasker with exceptional customer service skills to join our team as an Order Processor. An Order Processor will own the relationships we have with our clients and pride themselves on always providing an exceptional customer experience.
This position can be fully remote.
What you’ll do
- Manage clients’ orders from time of order through installation
- Enter orders into the system
- Ensure client orders are placed properly and installed on the date requested
- Additional responsibilities as assigned
What you have
- Excellent oral and written communication skills
- Must be comfortable on the phone
- Customer Service experience
- Call Center experience highly preferred
- Previous order processing experience preferred
- Experience with Salesforce or a similar CRM preferred’
What we offer
- Opportunities for career growth and a chance to make a big impact
- A culture that supports work/life balance and flexibility
- Competitive pay
- Health, dental, & vision plans
- Wellness reimbursement
- 401(k) plan w/ company match
- Generous paid time off, including 10 paid holidays
APPLY HERE
by twochickswithasidehustle | Jan 13, 2022 | Uncategorized
Openly is rebuilding insurance from the ground up. We are re-envisioning and enhancing every aspect of the customer experience. Doing this requires a rapidly growing team of exceptional, curious, empathetic people with a wide range of skill sets, spanning technology, data science, product, marketing, sales, service, claims handling, finance, etc.
Now is the perfect time to join the journey. Here’s why
- It’s working. We’re in multiple states and on our way to operating countrywide. We have thousands of agents selling our product and millions of dollars of annual customer premiums.
- We’re well backed & stable. We closed our $40M Series B fundraise. We are supported by some of the top investors globally, including Google’s “Gradient” AI-focused fund, Obvious Ventures (Beyond Meat, etc.), and Advance Venture Partners.
- It’s not too late! Despite this traction and stability, we’re still early enough in the journey that there’s time to make a real difference during Openly’s formative period.
If you’d like to understand more about Openly’s mission, consider checking out this video from a company pitch we gave several years ago at Techstars.
Job Details
Our team is searching for an Operations Support Assistant to play a vital role in records quality control. This ideal person will be held responsible for a five-week data migration project integral to our success. Completing this project will enable us to consistently support our Sales team and network of agents to maintain compliance procedures within their state. At this time, there is no permanent opportunity available.
Key Responsibilities
- Migrate agent-specific documents into new compliance system
- Carefully review existing documents for information before migration
- Collaborate cross-functionally by leveraging internal departments and resources to acquire any missing information for successful document migration
- Send requests for documents as necessary and update the compliance system
Requirements
- 1 year of professional office experience
- A meticulous eye for detail
- Demonstrate strong communication skills
- Previous experience working in a remote capacity with minimal supervision
- Willingness to work “core hours” Eastern Standard Time
APPLY HERE
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