by twochickswithasidehustle | Jan 25, 2022 | Uncategorized
DESCRIPTION
Come and join Amazon growing Fashion Chat Stylist Team! We are seeking passionate individuals who are experienced in fashion, styling and direct client communications who want to be a part of building a highly personalized styling experience. Candidates will chat and style with direct contact to customers via chat, video and new virtual platforms. As a chat stylist, you must be intuitive and creative with virtual product to create custom looks for customers whatever their needs. Candidates must be able to understand a broad customer base, be highly skilled with curation, trend and fit knowledge, and speak to the latest fashion. An ideal candidate will have experience in chat, clienteling, sales, and have a real desire to make a customer’s shopping experience engaging and seamless. Candidates must thrive in a start-up environment where they bring creativity, new perspectives and an ability to navigate an ambiguous and changing business. Candidates should be highly motivated, independent and have a passion for customer service in styling and fashion.
Job responsibilities
Our team’s operating hours are 5am-10pm PST/ 8am-1am EST, 7 days a week. Candidates must have the flexibility to work a variety of all shifts including nights/weekends/holidays. This is a virtual remote position hiring for employees located in Alabama, Arizona, Arkansas, California, Delaware, Florida, Georgia, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Maryland, Michigan, Mississippi, Missouri, Nebraska, New Jersey, New Mexico, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Dakota, Tennessee, Texas, Vermont, Virginia, Washington, West Virginia, Wisconsin, Wyoming.
Job responsibilities
· Utilize styling expertise, trainings, data and internal software programs to provide world class fashion recommendations to our customers.
· Offer expert styling advice that inspire our men’s or women’s customers through thoughtful curation of outfits.
· Build and retain a strong customer relationship by answering multiple concurrent inbound chats from customers with a positive, enthusiastic and conversational tone and solution-oriented mentality.
· Apply an exemplary customers service manner with strong communication and listening skills.
· Review customer profiles and preferences and reply to customer questions to achieve their personal style preferences, fit considerations, fashion trends and style.
· Strong written and verbal skill, provide comprehensive summaries and notes regarding customer interactions.
· Carry a high level of Ownership while prioritizing multiple tasks and deadlines, ensuring you lead with Customer Obsession.
· Proactively address customer concerns with confidence and provide transactional support for Customer Service team.
· Work independently and problem solve with minimal supervision.
· Leverage CRM data to review and exceed daily, weekly and monthly performance metrics.
· Comply with tasks assigned by manager, contributes and works well within virtual teams.
· Set achievable goals in line with current business goals.
BASIC QUALIFICATIONS
· Minimum 2+ years of experience in customer service chat.
· Minimum 2+ years relevant menswear/womenswear fashion-based experience which can include retail sales/styling, personal shopping, online styling, editorial styling, etc
· High school diploma or equivalent.
· Exceptional communication skills, including the ability to clearly and concisely communicate in writing and speech, as well as listen to and interpret customer needs.
· A strong fashion knowledge base including an array of brands, designers, styles, and trends.
· History of staying-up-to-date and knowledgeable of current and future fashion trends though such mediums as social media, print magazines, blogs, online, etc.
· Excellent time-management, organizational, and prioritization skills.
· Flexibility with full-time schedule, including shift assignments on weekends/evenings.
· Strong interpersonal skills.
· Basic knowledge of MS Office Suite; familiarity with multiple web browsers, window navigation and instant messenger tools.
· A high-level of passion for fashion and style.
· Possess flexibility to quickly adapt to changing customer and business needs.
·
PREFERRED QUALIFICATIONS
· Fashion Merchandising, or equivalent, degree
· Multi-lingual- Spanish would be added advantage
· AA or Bachelor’s degree
APPLY HERE
by twochickswithasidehustle | Jan 25, 2022 | Uncategorized
WEBTOON is a world leader in digital entertainment with over 72 million unique monthly readers. We are a rapidly growing digital entertainment company and storytelling platform with users and creators from all over the world. Every day we come ready to learn, contribute, and get excited about the opportunity to work alongside people of different backgrounds and work styles.
We are looking for content moderators to review and moderate all user-generated content. As a Content Moderator, you will review and investigate visual and written content that violate our Community Guidelines. You must be detail-oriented, visual, and self-motivated. Past moderation experience is preferred, but not required.
This is a remote, part-time contract role.
Requirements:
- Native-level or near native proficiency in English
- Experience in user-generated content moderation, or interested in online safety
- Culturally aware of trends and pop culture in United States
- Self-starter and ahead of the game
- Technically savvy and able to quickly learn new systems
- High speed internet connection required
- Multilingual is a plus
APPLY HERE
by twochickswithasidehustle | Jan 25, 2022 | Uncategorized
Job Introduction
Quality Analysts (Reporting) supporting the Veterans Evaluation Services (VES) administered by Maximus, make an impact everyday by reviewing case comments and sending reports to the Department of Veteran Services (VA), and discussing any issues with the QA team. They must promote and maintain a respectful, positive attitude in dealings with employees at all times. To prepare you for this role, the VES provides paid, comprehensive training which ensures all new employees provide the highest levels of knowledge and professionalism.
*As a federal contractor, Maximus is subject to Executive Order 14042 and the Safe Workforce Task Force’s COVID-19 Workplace Safety Guidance for Federal Contractors and Subcontractors. In light of these requirements, all employees will eventually need to be fully vaccinated as a condition of employment and new hires/employees will be required to provide proof of vaccination.
Job Description Summary
- Process completed reports for final submission to VA through EMS
- Work closely in conjunction with other Report Processing Specialists and QA Manager to submit all reports in a timely manner
- Maintain thorough documentation of the process for all reports
- Send “Daily Productivity†email with number of daily processed reports to QA Manager and Regional Operations Manager
Education and Experience Requirements
Additional Duties and Responsibilities
- Answer emails and phone calls from quality analysts
- Attend meetings as directed
- Communicate and assist other departments in a collaborative effort to expedite cases
- Work effectively within a team dynamic
- Adapt to new instructions, requests or procedures as provided
- Maintain a high sense of urgency at all times
- Ensure the confidentiality of Veterans’ records
Requirements
- High School Diploma or GED equivalent required
- Self-starter
- Advanced verbal and interpersonal skills
- Advanced written communication skills, to include excellent grammar
- Advanced reading and comprehension abilities
- Advanced analytical skills and detail-oriented
- Advanced multi-tasking skills
- Advanced organizational and prioritization skills, with strong ability to meet strict deadlines with minimal supervision
- Proficient typing skills
- Proficient with Microsoft Word, Microsoft Outlook, Adobe Acrobat, general internet research, and beginner knowledge of Microsoft Excel.
Home Office Requirements
- Internet speed of 20mbps or higher required (you can test this by going to www.speedtest.net)
- Preferred Windows or Mac (no Chromebook) that is no more than 5 years old
- OS for Windows – Windows 10
- OS for Mac – Big Sur (11.0.1+); Catalina (10.15)
- Preferred memory – 4+ GB
- If you need an additional monitor, you will need to purchase separately with company reimbursement up to $120
- Hardwired internet (ethernet) connection
- Private work area and adequate power source
Must be available to work an 8 hour shift between the hours of 10:00am – Midnight Central time, including Saturdays.
APPLY HERE
by twochickswithasidehustle | Jan 25, 2022 | Uncategorized
Security Clearance required:
No clearance required
Cognosante is on a mission to transform our country’s healthcare and national security systems. With our health and security-focused solutions, we help public sector organizations achieve the important task of providing the best possible public services to American Citizens. From Enterprise IT, Data Science, and Security Services, to full-scale Consumer Engagement and Interoperability solutions, we are moving government services forward with transformation and innovation. Learn how we are making a difference in people’s lives today!
Job Description
The role of the Quality Analyst is to perform quality assurance audits on phone calls, emails, and chats. The analyst will review and grade customer contact events for technical accuracy, compliance to policies and procedures, and observable soft skills. The analyst may also provide measurements to help gauge the customers overall level of satisfaction with the contact event.
Schedule, Reporting and Training:
PART TIME Employees: A typical workweek will consist of 4-hour shifts per day, Monday- Friday, between the hours of 8am – 5pm EST. Two shifts are available, 8am – 12pm and 1pm – 5pm (all times based on Eastern Time Zone). All employees are required to commit to at least 20 hours per week.
Training will include 2- 3 weeks of remote web based training and 9 – 10 weeks of additional on the job training. Classes will run 4-5 hours per day, Monday- Friday, between the hours of 8am – 5pm EST. Breaks will be administered.
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Job Requirements:
Must have a safe and secluded at-home office that is free of normal household distractions
Typing speed of 35wpm with at least 85% accuracy
Must have a home PC equipped with MS Word and MS Excel
Must be proficient with MS Word and Excel
Must have basic computer skills
Strong customer service skills required
Strong verbal and written skills (excellent grammar, punctuation and spelling required)
High school diploma or GED required. College degree preferred.
Competencies
To perform this job successfully, the individual should demonstrate the following competencies:
Technical Skills – Assesses own strengths and weaknesses; Pursues training and development opportunities; Strives to continuously build knowledge and skills; Shares expertise with others.
Quality Management– Looks for ways to improve and promote quality; Demonstrates accuracy and thoroughness.
Judgment – Displays willingness to make decisions; Exhibits sound and accurate judgment; Supports and explains reasoning for decisions; Includes appropriate people in decision-making process; Makes timely decisions.
Planning/Organizing – Prioritizes and plans work activities; Uses time efficiently; Plans for additional resources; Sets goals and objectives; Develops realistic action plans.
Innovation – Displays original thinking and creativity; Meets challenges with resourcefulness; Generates suggestions for improving work; Develops innovative approaches and ideas; Presents ideas and information in a manner that gets others’ attention.
Language Skills
Must have strong written and verbal communication skills.
Computer Skills
To perform this job successfully, an individual should have knowledge of database software, spreadsheet software and word processing software.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to sit. Specific vision abilities required by this job include close vision, color vision and ability to adjust focus.
Quick tips on virtual hiring success:
Test your tech—make sure your internet connection and video conferencing program are both working prior to your interview.
Dress appropriately—dress for success and ensure your surroundings are tidy.
Be prepared—do your homework, rehearse your responses to key interview questions, and prepare your own questions.
Be personable—make eye-contact, smile often, and demonstrate enthusiasm for the role.
Remove distractions—engage with the interviewer by removing all distractions, including your smartphone.
APPLY HERE
by twochickswithasidehustle | Jan 24, 2022 | Uncategorized
Employer: TranscribeMe
Remote
Up to $2,200 a month – Full-time, Part-time, Contract
Job details
- Salary Up to $2,200 a month
- Job Type Full-time, Part-time, Contract
- Number of hires for this role On-going need to fill this role
Qualifications
- English (Required)
- Typing: 1 year (Preferred)
Full Job Description
TranscribeMe is a global, award-winning company that offers the best in human intelligence to deliver the highest quality speech and AI training data to our customers.
FlexJobs has recognized us as a top 100 company with remote jobs two years in a row, and placed us in the number 7 spot for 2021!
We’re currently working on several large volume, long-term projects and are looking for transcriptionists in the US to join our team.
- Prior transcription experience is a plus.
- Each individual is responsible for transcribing audio or video files of various lengths with a high degree of accuracy and within a reasonable timeframe according to specific style guides.
- The pay rate starts at US$15 per audio hour. With training and more experience working on our projects, you can move up to the Quality Assurance team where the pay rate increases.
- This is an independent contractor role, and as such is not available to residents of California or Massachusetts.
In order to apply, go to https://workhub.transcribeme.com/Account/Register to create your account with us. You must have a valid PayPal account in order to register. After your registration has been verified, take the English Entrance Exam to join our team.
Job Types: Full-time, Part-time, Contract
Pay: Up to $2,200.00 per month
COVID-19 considerations:
This job is 100% remote and can be done from home. All you need is a computer with a stable internet connection and headphones.
There is no interview for this position. You need to take and pass the English Entrance Exam on our website.
Experience:
- Typing: 1 year (Preferred)
Language:
Work Remotely:
APPLY HERE
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