by twochickswithasidehustle | Mar 22, 2022 | Uncategorized
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by twochickswithasidehustle | Mar 22, 2022 | Uncategorized
REMOTE – LATAM /JOIN THE MODS – NEW MODS /CONTRACTORAPPLY FOR THIS JOBModSquad has partnered with multiple top tier brands/clients across the globe and we need the best of the best in Customer Support!
Do you have a Customer Support background?Do you enjoy work-from-home and flexible schedules?ModSquad is seeking Mod Contractors to join our network!
If you want the chance to work gigs on the coolest of client projects…then ModSquad is the place for you!! Our clients are strictly Top Tier whose product offerings and services are hip, contemporary, and very current. You will instantly know who they are and very likely use them yourselves. Their customers expect the best service and support and that’s where we come in.
Our Mods bring super skills, a positive attitude, and a great vibe to project work everyday. Mods assist and guide customers to the right answers, solve concerns and are the GPS for customers to understand and optimize the best use of a client’s product or services. Project gigs available now and more are on the horizon.
You will provide email support to tickets with responses ranging from order status, information on the units such as what can I power, how long will it last etc. We will also help with tracking shipments, and limited troubleshooting.
Project Hours:TBD
Hourly Rate:To be discussed in the interview phase
Commitment:10 hours per week90 days (as needed)
Orientation Data:Start ASAPAround 2 – 3 hours for 1 dayLive with a Manager
Project Start Date:04/01/2022
What We Are Looking For:
- Customer service background
- E-commerce ( preferred)
- Ability to adapt to changes
WorkSpace Requirements:
- Dedicated laptop or desktop computer with Windows 10 or above
- Willingness to install MSQ security software and 2FA app on the phone
What’s In It For You:
- The potential to work with some of the coolest clients around the world like the NFL, Vimeo, and Topps!
- Flexible self-scheduling
- Access to ‘Hot Gigs’ postings exclusive to the Mod Network
- Work from home
- Competitive hourly rate – Discussed during your first interview
- Paid orientation
***PRO TIP***: Take your time and make sure you do a thorough job in completing your application. Your responses should be grammatically correct and comprehensive. This will greatly increase the probability of scoring an interview!
Please note: A Chromebook is not sufficient for ModSquad projects.
Who is ModSquad?ModSquad is a global provider of managed digital engagement services. Our 10,000+ Mods chat with customers, moderate web content, manage communities, and buzz in social media for many of the world’s coolest brands, including the NFL, Zendesk, and Topps, to name a few. We bring companies closer to their customers than ever before. From global enterprises to international agencies to hip new startups, our clients have reaped the benefits of putting ModSquad’s expertise to work. With experienced Mods available in 50+ languages in 70+ countries, we’re your squad for the digital world.
APPLY HERE
by twochickswithasidehustle | Mar 22, 2022 | Uncategorized
Time zones: EST (UTC -5), CST (UTC -6), MST (UTC -7), PST (UTC -8)
Upright Labs, the leader in multi-channel inventory management for second-hand inventory is hiring a Customer Success Specialist to support and delight customers. We make it really easy for second-hand retailers to manage inventory and sell online, everywhere. Our software, Upright Lister, processes thousands of items each month and has helped retailers sell millions in inventory.
In this role, you will be supporting customers via live chat and email between 9am-6pm ET and using their feedback to help drive the product roadmap for our development team. This role will also include auditing customer accounts to increase retention and product adoption, and assisting with onboarding new customers to our software.
If you enjoy working at startups, wearing lots of hats, and delighting customers, you’ll fit in perfectly.
About You
In this role you’ll spend ~40% of your time auditing customer accounts and assisting in onboarding customers, ~50% on live chat and email and ~10% assisting with special projects or initiatives. See below for more specifics:
What You’ll do
- Support our customers via live chat and email through tools like Intercom
- Take ownership of auditing client accounts to understand areas for improvement, or increased product adoption
- Work closely with our engineering team to identify features and tools our customers need/want
- Build out internal tools and reporting to further automate and streamline the process of providing technical support to clients
- Help design automated learning and development resources for new clients
- Assist team in onboarding project management and meeting with clients
Who You Are
- 2+ years experience working in a customer-facing and or tech support-related role (support, sales, QA, product management, etc.)
- Healthy customer obsession and focus on delivering an exceptional client experience
- You’re a strong multi-tasker. You can send off a quick email while you wait for a response on chat and can jump back into help article writing when there are lulls in customer communication
- You’re detail-oriented. You check things twice, stay organized, and follow up with everyone you’ve promised to follow up with
- Ability to learn the ins and outs of new software platforms quickly and thoroughly
- Proactive communicator with excellent verbal and written communication skills
- You can translate technical ideas for non-technical audiences
- Must be based in North America and willing to work in ET time zone
- Experience in e-commerce or SaaS companies would be a plus but not a requirement
Why Upright
- Work from your home or wherever you do your work best
- The opportunity to work with a high caliber team at a growing and profitable start-up
- Annual profit sharing
- Competitive compensation
- Health insurance, 401k match
- Unlimited vacation policy
- Office equipment stipend to get your home office set up the way you like it
- Hot-desk stipend if you prefer working out of coworking spaces
- Continuing education budget so you can keep learning outside of your day to day job
- Monthly donation matching to 501.3.c organizations
- Work with an exciting, growing, and fully remote company
- $60-80k in salary depending on experience
APPLY HERE
by twochickswithasidehustle | Mar 22, 2022 | Uncategorized
Wisdom Dental is growing and looking for a passionate experienced Data Entry Clerk to join our fantastic team. We do things differently! Our focus is on providing a great environment for our patients and staff while giving the very latest and best care to our patients. You would be working in one of the most progressive practices, using state of the art equipment and a comprehensive range of services including complete smile makeovers, implants and orthodontics. You would also enjoy a fast paced and supportive environment where career advancement and training is keenly encouraged. Wisdom Dental has a fantastic staff of dentists, OHTs, Dental Assistants and administration who are passionate about going above and beyond the expectations of our patients and highly supportive of environment.
Responsibilities
We’re looking for energetic, passionate, and confident Data Entry Clerk who can help just to:
- Transfer data from paper formats into computer files or database systems using keyboards, data recorders or optical scanners
- Type in data provided directly from customers
- Create spreadsheets with large numbers of figures without mistakes
- Verify data by comparing it to source documents
- Update existing data
- Retrieve data from the database or electronic files as requested
- Perform regular backups to ensure data preservation
- Sort and organize paperwork after entering data to ensure it is not lost
Qualifications
- Good typing skills; Knowledge of touch typing system is strongly preferred
- Excellent knowledge of word processing tools and spreadsheets (MS Office Word, Excel etc.)
- Working knowledge of office equipment and computer hardware and peripheral devices
- Basic understanding of databases
- Good command of English both oral and written and customer service skills
- Great attention to detail
- High school degree or equivalent
Rewards
- Competitive compensation based upon dental assistant and sales/customer service experience
- Potential bonus opportunity based on sales and conversion metrics
- 401k
- 30+ hour work weeks
- Health, Dental and Vision Insurance
- Aligner and Whitening Benefit
- Collaborative work environment and positive culture
- Opportunities to grow within a fast-paced, innovative company
APPLY HERE
by twochickswithasidehustle | Mar 22, 2022 | Uncategorized
Job Details
Description
MetroNet has an immediate opening for an energetic; part-time Data Processor.
At MetroNet, we pride ourselves on providing cutting-edge technology combined with outstanding customer care. We are a fast-growing telecommunication company, offering 100% fiber-optic technology. MetroNet specializes in fiber to the premise TV, voice and internet services that provide our customers with some of the fastest internet speeds in the world. Recognized for being one of the Best Places to Work in 2020 by Glassdoor. We are committed to revolutionizing the industry by enhancing the overall customer experience and optimizing the talent of our valued associates.
We’re looking for tech-savvy, innovative thinkers to join our team and help us create what’s next!
What is in it for you?
- This position is perfect for candidates searching for part-time employment
- Opportunity to gain experience in telecommunications
- Locally owned, friendly, fun atmosphere
Job Summary:
MetroNet is currently seeking a motivated Data Processor. This person will be working for an excellent company with opportunities for growth. The Data Processor will assist the analytics department in construction type analysis. The Data Processor will be using Google Earth and Microsoft Office daily. A good attitude and an understanding of basic computer use is required, everything else will be covered in training.
What You Need For This Position:
- High School Diploma or GED preferred
- Solid work history
- Experience with Google Earth and Microsoft Office desired, but not required
- Telecommunication experienced desired, but not required
If you have a strong desire to impact, the success of our organization by ensuring we continue to attract and retain committed professionals, please apply today!
MetroNet is an EQUAL OPPORTUNITY EMPLOYER
#ZR
Qualifications
Education
Preferred
High School or better.
APPLY HERE
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