by twochickswithasidehustle | Mar 28, 2022 | Uncategorized
Employer: Health Advocate
Why is Health Advocate a great place to work? For starters, Health Advocate employees enjoy helping people every single day. Employees are given the training they need to do their jobs well, and they work with supervisors and staff who are supportive and friendly. Employees have room to grow, and many of Health Advocate’s supervisors are promoted from within the company.
Responsible for performing a variety of clerical support functions for assigned department while adhering to department policies and procedures; provide clerical support to department which may include data entry, faxing, copying, distributing, and filing material; conduct inventory and maintain office supplies, as necessary; generate reports as requested
Location: Remote
MAJOR JOB ACCOUNTABILITIES
Clerical Support Functions
- Perform a variety of clerical support functions for assigned department while adhering to department policies and procedures
- Provide clerical support to department including data entry, faxing, copying, distributing, and filing material
- Prepare routine correspondence, memorandums, envelopes, labels, etc.
- Receive, sort and deliver telephone messages, mail, and reports to appropriate departmental staff
- Prepare and track incoming and outgoing courier packages
- Greet visitors to the department and provide additional information to general inquiries
- Run errands and respond to requests from departmental staff
- Respond to e-mail communication in a timely manner
- Assist in scheduling meeting for departmental staff
Inventory and Maintenance Functions
- Conduct inventory and maintain office supplies, as necessary
- Maintain all copy related supplies (e.g., copy paper, toner, etc.)
- Ensure all departmental copy and fax machines are filled with paper, reloading as necessary
- Report equipment issues or repair requests, ensuring a service call is placed to appropriate individual
- Ensure resolution of all copy related repairs and follow-up as required Report Preparation – Generate reports as requested
- Conduct research and compile data for report preparation
- Prepare reports, identify and resolve discrepancies
- Distribute reports as requested by supervisor
Team Interfaces/Customer Service
- Establish and maintain a professional relationship with internal/external customers, team members and department contacts
- Cooperate with team members to meet goals or complete tasks
- Provide quality customer service that exceeds customer expectations and improves level of service being provided
- Treat all internal/external customers, team members and department contacts with dignity/respect
- Escalate to supervisor any situation outside the employee’s control that could adversely impact the services being provided
Related Duties as Assigned
- The job description documents the general nature and level of work but is not intended to be a comprehensive list of all activities, duties, and responsibilities required of job incumbents
- Consequently, job incumbents may be asked to perform other duties as required
- Also note, that reasonable accommodations may be made to enable individuals with disabilities to perform the functions outlined above
- Please contact your local Employee Relations representative to request a review of any such accommodations
MINIMUM QUALIFICATIONS
Applicant for this job will be expected to meet the following minimum qualifications.
Education
- High school diploma or GED required.
Experience
- Minimum one year general clerical or customer service experience required.
Other
- Basic knowledge of MS Office including Word, Excel, and Outlook required
APPLY HERE
by twochickswithasidehustle | Mar 28, 2022 | Uncategorized
Employer: RealSelf
About the Role:
We are looking for a talented individual to work on the team that keeps content flowing at RealSelf. As a Content Moderator, you will be responsible for ensuring that user-generated content (including reviews of medical procedures and doctors, questions, and discussion forums) is moderated and published in real-time, allowing RealSelf community members to make smarter, informed decisions about their healthcare choices.
In this role you will:
- Moderate user-submitted content for adherence to RealSelf guidelines
- Contact customers and help them clarify or revise incomplete or inappropriate content
- Maintain empathy for the customer experience, providing guidance to ensure they have an easy, personal and trusted experience on RealSelf
- Meet and exceed personal and team metrics for processing times, quality, volume, and more
- Categorize and tag content so users can easily find what they need
- Safeguard the community from spam/scams and content that violates RealSelf guidelines
- Find and advocate for efficiencies and product improvements that make RealSelf easy, personal and trusted for consumers
- Troubleshoot and report bugs
- Support customers through chat and email support channels
- Summarize and escalate complex issues to the management team
- Stay up-to-date with modern beauty, treatments, conditions and healthcare trends
- Other duties, responsibilities and activities may change or be assigned at any time with or without notice.
About You:
This role requires an individual with a unique passion for working quickly and efficiently through a volume of work. You are intrinsically motivated by quality and quantity in your work, without sacrificing empathy for every customer you contact. If the best part of your day is putting your headphones on and tackling a to-do list, this is the role for you.
Customers on our site are taking a highly personal journey to improve how they look and feel. You’re the person at RealSelf who will help them share their experiences and find their voice in the community.
The ideal candidate will have prior experience in a detail-oriented environment focused on efficiency, like data entry, inventory or other data processing environments. A demonstrated ability working with customers and/or data in sensitive areas like healthcare or finance is a plus. The successful candidate will also be able to work collaboratively within the operations team and across the company.
You may be the right fit if you have:
- The ability to focus on a repetitive task for several hours without sacrificing quality or speed
- Fantastic time management skills and a drive to get things done
- Fast and efficient reading and comprehension skills
- Strong written and verbal communication skills
- Excellent typing ability and data entry skills
- The ability to retain information and pivot quickly when processes change
- Diplomacy skills that you use to convey difficult information to others
- Discretion around sensitive content on the site (e.g. nudity, medical conditions)
- Strong prioritization skills
Work Environment:
This fully remote role is open to candidates in most states. Working remotely from a primary residence outside the United States is currently not permitted.
We believe in inclusiveness, equal pay, and giving back. With COVID-19 we have become a more remote and distributed workforce that understands the value of internal connections and collaboration across all teams.
by twochickswithasidehustle | Mar 28, 2022 | Uncategorized
Employer: MediRevv
Job Statement
Under the general supervision, this role is responsible for posting electronic and manual payments, adjustments, and variance and denial codes into GE/IDX system at department standard with minimal errors. Within general procedures established by superior, exercises independent judgment and discretion in posting and keying duties. Previous experience with CERNER preferred.
Job Duties
An effective Medical Payment Posting Rep will exemplify the MediRevv Mindset by helping the organization on a whole achieve balance between partners, people, and performance through:
- Responsible for posting payments and adjustments accurately at department standard. (55%)
- Responsible for identifying and copying payments and or correspondences needed to bill additional insurance companies or maximize reimbursement. (15%)
- Responsible for identifying and communicating payment types such as Medicare, Medi-Cal, etc. (10%)
- Responsible for identifying and communicating crediting and duplicate payments and payments below acceptable negotiated amount. (10%)
- Responsible for balancing, closing and recording all batches. (10%)
- Performs all other duties as assigned.
Information Management: Treats all information and data within the scope of the position with complete confidentiality and security. Maintains all practices to protect PHI and follow HIPAA guidelines.
Job Requirements – Knowledge, Skills and Abilities
A successful candidate must have proficient knowledge/capabilities in the following areas:
Minimum Position Qualifications:
- Education -High school diploma or equivalent required.
- Experience -One (1) year experience working in a healthcare business office with knowledge on how to read an Explanation of Benefits (EOB) required.
- Computer Skills – Experience with GE/IDX.
- Other -10keyby touch.
Knowledge / Skills / Abilities:
- Able to read an Explanation of Benefits (E.O.B.)
- Effective written and verbal communication skills to communicate effectively with individuals.
- Ability to think independently and use good judgment for situations which require initiative and innovation.
- Ability to multi-task, establish work priorities, work with interruptions, prioritize needs to meet required timelines and deal effectively with confidential information.
- Analytical and problem-solving skills.
- Demonstrate organization abilities.
- Must have a professional demeanor.
Preferred Position Qualifications:
- Two (2) years’ experience working in a healthcare business office with knowledge on how to read an Explanation of Benefits (EOB) preferred.
- Previous EDI and manual payment posting experience preferred. but not required
- Proficient in Microsoft Office programs (Word, Excel and Outlook
APPLY HERE
by twochickswithasidehustle | Mar 27, 2022 | Uncategorized
Microf is a growing FinTech organization that prides itself in innovation, diversity, and leveraging technology to create a competitive advantage.
We are a contractor and homeowner focused organization with customer service at our core. Everything we do is focused on exceeding the expectations of our contractors and partners in assisting homeowners with their HVAC comfort needs.
We are looking to add members to our team who are versatile, high energy, and coachable. As a growing FinTech company in a niche industry, it is important that we hire people who are able to learn quickly, adapt, and grow with the organization. We need people who are energized to work in a growing company and face any challenges head on.
PRINCIPAL ACCOUNTABILITIES:
- Timely and accurate preparation, submittal, and monitoring of UCC-1/UCC-3 forms daily through our third-party service provider
- Ongoing maintenance of records related to filing state and local taxes, licenses, registrations, etc.
- All other duties as assigned.
QUALIFICATIONS:
- High energy, coachable, and agile
- Detail oriented
- Proven time management and organization skills
- Excellent communication skills
- Strong teamwork skills and proven ability to work as part of a team
- Goal oriented and self-motivated
- Strong computer skills
Pay Range
- Starting base pay range for this role will be $14 to $16, paid hourly
APPLY HERE
by twochickswithasidehustle | Mar 25, 2022 | Uncategorized
At Drip, we believe the world needs independent retail like it needs chocolate (Without either, where would we be?).
Thankfully, we’re an ecommerce marketing automation platform that’s generated more than $2 billion in revenue for our customers since 2018, and we’re only getting smarter and better at what we do: help independent retail thrive. In fact, thousands of fabulous direct-to-consumer brands all over the globe trust Drip to help them build next-level relationships with their customers.
How does it all work? Drip gives brands the keys to their own customer data castles, then empowers them to hit revenue-smashing high notes through proven email and SMS marketing strategies. It’s a beautiful (mutually beneficial) thing.
What does it mean to work at Drip? Well, we’re building a product that’s as beautiful as the humans creating it. So there’s that. But also, working at Drip means more than we can fit into these paragraphs. It means collaborating with an incredibly talented and caring team of individuals who revere hard work, creativity, and the human side of everything. It means getting elbows deep into ecommerce marketing. Innovating alongside some of the brightest (kindest, funniest, most intelligent—should we keep going?) in the industry. Empowering independent brands with the right tools to help them grow beyond their wildest dreams. And enjoying a people-first company culture where relationships (really) matter, and rowing together is just something we do.
Ready to fuel the ecommerce rebellion and help brands experience beyond-their-wildest-dreams success? Sound like the kind of (genuine) people you want to do it all with? Join Drip—a well-funded, digital-first, swiftly (yet intentionally) growingtech company. We’ve got crew members located throughout the US, Europe, and, Mexico, with Drip Hubs in Minneapolis, MN, and Aarhus, Denmark. Regardless of location, we’re in this together, here for the long haul, and cannot wait to meet you.
About the opportunityAs a Support Specialist at Drip, you’ll be part of our small, nimble team providing technical guidance and unparalleled support for our customers. Our world-first product is in the hands of global merchants and our team is a critical piece in ensuring their success during usage. The working hours for this position are 9:00am – 5:30pm Central Time M-F.
We’re engaging and collaborative as we resolve questions and help create customer-facing self-help resources. How do we do that?
Goals and Responsibilities:
- Excel independently and as a team when working to solve real customer problems and deliver full solutions
- Respond to a high-volume of support inquiries through multiple channels: email, chat, and social media.
- Contribute to our growing knowledge network – a resource of answers to improve resolution for customers and the team
- We stay ahead of the curve together! Our product is always evolving and our goal is to stay up-to-date with all the new features and integrations.
Who You Are:
- A solid technical aptitude – we love tech support backgrounds or a history of self-started technical growth. Learn more about our product teams here: https://dripships.gold
- You’re an empathetic self-starter who loves technology and enjoys helping others to successfully use it – this isn’t run-of-the-mill customer service, we strive for the Melt Your Face experience! We represent the human side of Drip
- Passion for helping others internally and externally – at least a year in an empathy or people-focused role
- Impeccable written and verbal communication and strong attention to detail
- In addition, we give bonus points for having a SaaS or Ecommerce background!
What We Offer:
- Competitive pay, benefits, and equity
- Challenging and meaningful problems to solve – you will invariably make a difference and impact
- The chance to learn from some of the best people in the business, including our fiercely compassionate leadership team
- A vibrant and devoted team, who still finds time for fun
- Digital first culture – we’re open to crew members working remotely or from our Minneapolis Hub
- Finally, just good humans… no jerks!
Compensation: $21 hourly
In order to create a space of trust with our crew, we publicize quite a bit, including compensation ranges for each of our positions. We select our initial range through national compensation survey data. And then factor in things like tenure, performance, and geographic location to come up with the most accurate numbers. Are you outside the range we’ve provided above? No problem. We encourage you to still apply, and provide us with your compensation expectations when you do. We’re big on open conversations, so, let’s have one.
Working for a successful early-stage tech company (ahem, Drip) is something we consider to be a unique and exciting opportunity. As part of the best team ever (yes, we really feel this way), you’ll work hard and encounter exciting challenges and adventures along the way. In the same vein, our positions come with some pretty amazing advantages, opportunities, and fulfillment. So bring your best self and your strongest oars to the Drip crew boat, and we’ll bring great stuff in return. Including chocolate, if that’s your thing.
Drip is an inclusive workplace that upholds the dignity of all people. We value, respect, and celebrate everyone’s individualities and honor their unique strengths from all different walks of life. We embrace diversity of perspective and ideas which leads to people’s growth, product innovation and ultimately a successful business.
APPLY HERE
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